E Source is a membership-based advisory service that provides research and analysis on energy and utility issues to help utilities improve efficiency and demand response programs. The presentation discusses E Source's services including program design guidance, benchmarking, evaluation support, and opportunities for members to network and learn from peers through calls, conferences, and submitting inquiries. Members are encouraged to fully utilize the available tools and resources to enhance their demand-side management programs.

1. E Source
Efficiency & Demand
Response Programs
Service Overview
Adam Maxwell
Product Manager, Efficiency Services
www.esource.com July 12, 2012

2. Agenda
 Introductions
 Who are we and what do we do?
 Ask member inquiries!!!
 Efficiency and Demand Response Programs
Service
 Tools and resource to take advantage of
 How best-in-class utilities leverage E Source
Q&A Anytime
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3. Who Is E Source?
 Membership-based energy information and
advisory service
 Utilities are our focus, but we also work with
Fortune 500 corporate energy managers
 Unbiased research and analysis
 Fuel-neutral
 Product-neutral
 Vendor-neutral
 Program-neutral
 About 80 people on staff
 E Source is your resource
 Think of us as an extension of your staff
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4. E Source Services for Utility Customers
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5. E Source Service Structure
Member
Inquiries
Research Events
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6. Logging Into Our Web Site
On your first visit, follow these steps:
1. Go to www.esource.com
2. In the right hand “Login” box, click the link “Register Now”
3. Follow the instructions using Access Code: Ask your EERS!
4. An activation link will be sent to your e-mail; click the included link to
activate your account
5. Check the “remember me” box next time you log in
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7. Member Inquiries: Best Way to
Leverage E Source!
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8. Member Inquiry Scenario
Your task:
Recruit more contractors to perform energy
efficiency installations
Where to even begin…?
Submit a member inquiry!
How have other utilities incentivized
contractors to join their trade ally
network?
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9. Example Inquiries
Do you have information on what utilities will look like 5 years from now?
What are the drivers behind utility DSM Is DSM dying…?
programs?
How much energy savings are utilities How do utilities measure
claiming from K-12 EE kits? rebound from DLC events?
Contacts for Business Cooling Efficiency
programs
Is there a definition for “deep savings?”
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10. DSM-Related Member Inquiries
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11. Program-Specific Member Inquiries
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12. Efficiency and Demand Response
Programs Service
The E Source Efficiency and Demand Response Programs Service
identifies industry best practices and offers proven guidance on program
structures and innovative design for your energy-efficiency and demand-
response programs to improve their effectiveness
 Service assists utilities with:
 What programs to include in DSM portfolios
 Designing the most effective DSM programs
 Evaluating programs, new and old alike
 Benchmarking programs and portfolios
 Understanding who’s doing what in DSM
 Network with peer utilities
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13. Program Design
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14. Improving Programs
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15. Benchmarking Programs & Portfolios
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16. DSM Portfolio Management
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17. Evaluation Guidance
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18. Benchmarking Programs
My program is Are you sure?
Fantastic!
I think so…?
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19. Direct-Load Control Benchmarking
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20. Low-Income Programs Benchmarking
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21. How Utilities Allocate DSM Budgets
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22. Who Doesn’t Love A Re-Org?
Source: aliansi2000.com
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23. DSM Tracking Systems
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24. Wireless Meter Opt-Out Policies
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25. Behavioral Programs – All the Rage
 K-12 school competitions
 Continuous energy improvement
 Energy challenges
 Social norms
 Energy use feedback
 Education & awareness
 Energy teams
 Subsidized energy managers
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26. DSMdat – Who’s Running This
Program?
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27. DSMdat – Program List
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28. DSMdat – Program Details
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29. EDRP Research
DSM Programs Research DSM Portfolio Management Research
• Efficiency Beyond Widgets: C&I Behavioral Program • Structuring Implementation RFPs: A Guide to Maximizing Value
Options from Contractors
• Managing the Uncertainty of Building Modeling in • Do They Qualify? Trade Ally Screening Practices
New Construction Programs
• Justifying Initially Cost-Ineffective Programs
• Do You Have What It Takes to Implement a Deep
Energy Retrofit Program? • Selling Out Isn’t A Good Thing: Avoiding Rebate Oversubscription
• Industrial Energy-Efficiency Technologies and • A Review of Wireless Meter Opt-Out Policies
Program Strategies
• How to Choose the Optimal DSM Tracking System
Evaluation Research
Benchmarking Research
• Cracking the Code: Approaches to Claiming Savings
From Building Codes • Low-income weatherization benchmarking
• Direct-Load Control Program Benchmarking (upcoming)
• Behavior Counts: Claiming Behavior-Based Savings
from Subsidized Energy Manager Programs
• Repository of Publicly Available Technical Reference Leaders Group Calls and Web Conferences
Manuals
• Small Business Programs Leadership Call
• Net vs. Gross Savings: Who’s Doing What and Why • Demand-Response Leadership Call
• DSM Tracking and Management Systems
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30. My E Source Landing Page
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31. Google ≠ DSM: Ask Member Inquiries!
Ask about DSM
programs and
technologies!!
NO LIMIT to
number of
questions you
can ask!
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32. Leaders Group Calls
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33. Web Conferences
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34. Staying on Top of E Source Research
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35. Best Ways to Leverage E Source
1. Ask member inquiries
2. Attend leader calls and web conferences
3. Subscribe to newsletters & LinkedIn
4. Participate in E Source research
5. Utilize DSMdat
6. Request conference calls
7. Actively lean on us!
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36. 25TH ANNUAL E SOURCE FORUM
October 2–5, 2012
Westin Denver Downtown Denver, Colorado
Tuesday, October 2, in conjunction with the Forum:
 8th Annual Account Management Summit
 Fall 2012 Customer Experience Executive Council
 Fall 2012 DSM Executive Council
 Fall 2012 Tech Strategy Roundtable
 Fall 2012 Utility Marketing Executive Council
For more information visit
www.esource.com/forum2012

37. Questions?
Adam Maxwell
Product Manager, Efficiency Services
303-345-9143 adam_maxwell@esource.com
Access Code: Ask your EERS!
Have a question? www.esource.com/question
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