EFFECTIVE JOURNEY MANAGEMENT FOR EFFECTIVE JOURNEY MANAGEMENT

EFFECTIVE JOURNEY
MANAGEMENT
For
ANOH GAS PLANT PROJECT
Training provided by
Hull Inspection Services Limited

Course Objectives
At the end of the Training, the participants will be able to:
1. Reduce driving distances
2. Eliminate unnecessary trips to reduce crash risk
3. Minimize exposure to traffic hazards
4. Reduce fuel costs
5. Reduce wear and tear on fleet vehicles
6. Reduce liability
7. Increase fleet and driver efficiency

JOURNEY MANAGEMENT (DEFINITION)
 Journey management means the actions taken by a
person to authorize, plan, monitor and close-out a
journey so that any risk to health, safety or the
environment is identified, assessed and controlled, and
so that recovery measures are made available should
the journey not be completed as planned for any
reason.

 Journey Plan: shall mean the written document which details the timings
and route of the journey, including rest stops, the vehicle and the driver and
passengers on the manifest.
 Home base: shall mean the operating base where the driver and the
vehicle are normally based, and from where the outward journey starts
Authorizing Person: The authorizing person is a manager or department
head who guarantees the integrity of the journey management system of
the company or department.
Journey Manager: The Journey Manager is the person who plans,
monitors, and closes out the journey. The Journey Manager also initiates
any relevant accident or man-lost procedures in the event of an accident or
a vehicle becoming overdue.
JOURNEY MANAGEMENT (CONTINUED)

TRANSPORTATION SAFETY IN AN
ORGANIZATION (LOGISTICS)
It is on record that the highest number of
human lives are lost through transportation
activities either on land, water or air.
This is due to non-adequate policies, plans,
procedures, standards in transportation
safety.

LOGISTICS HSE (TRANSPORTATION SAFETY)
Concept Definition:
Journey: Any journey carried out in pursuit of the
Company’s business.
Management: Process of planning, organizing,
directing and controlling activities
in order to achieve set objectives.

DEFINITION
Transportation safety in an organization
can be defined as having laid down
policies, plans, procedures, standards of
execution of all transportation activities
including movement of goods and
personnel from one location to another.

All journeys are not managed in the same
way.
A journey is fully managed when the driver
returns to base.
All journey must be authorized
PRINCIPLES OF JOURNEY MANAGEMENT

PRINCIPLES OF JOURNEY MANAGEMENT
 Journey management is carried out to reduce the risk and number
of accidents and security incidents during all transport operations,
and enable suitable emergency response.
 The responsibility for journey management shall be with the
supervisor operating the journey. The supervisor managing the
journey is called the Journey Manager.
 A contractor is responsible for making sure that subcontractors
comply with the provisions of this Operating Standard. Contractor
shall take care to brief the management and supervisors of these
companies as necessary.

QUALIFYING JOURNEYS FOR FORMAL
JOURNEY MANAGEMENT
 All journey involving medium and heavy vehicles
 All inter-state journeys
 All journeys exceeding 100km (round trip)
 All journeys at night outside Company base
Require the authorization of a Duty Manager

YOU CAN MANAGE JOURNEYS USING:
 Vehicle logbook
Phone
Waybill
E-mail
Video Conference
Courier Service
Air Plan (Flight)
Journey plan (for journeys qualified for Formal
Management)

WHY MANAGE JOURNEYS?
- Safety of personnel, goods (equipment and machinery),
through prevention of accidents.
- Effective use of vehicles, resources and reduction in
personnel exposure.
- Maintenance of uniform standards of practices in the
entire organization.
- To have a single point responsibility for transportation
related activities.

 The following personnel are generally involved in a journey, each
with certain responsibilities:
 The Authorizing person
 The Journey Manager
 The Driver
 The Passenger (s)
JOURNEY MANAGERS

RESPONSIBILITIES OF THE AUTHORIZING
PERSON
 The authorizing Person is a manager or department head who guarantees the integrity of the
journey management system of the company or department and gives specific authorization
for certain types of journeys.
 The authorizing person is responsible for informing the Journey Managers and for ensuring
that they are fully aware of the Journey Plan.
 There can be more than one authorizing person in any company or department, but their
identity and function shall be understood by all supervisors and Journey Managers.
 The authorizing person is responsible for compliance with this standard by his subordinates,
passenger and Journey Manager.
 He shall ensure the security cover for both Shuttle and Inter-site journey is provided and
adequate.

 The Journey Manager is responsible for the planning, monitoring, and
analysis of a journey. The Journey Manager remains responsible for the
vehicles and the driver until they return to the home base, unless the
vehicles and the personnel are retained by another location for other
work. The responsibility for the personnel and vehicle must then be
accepted by a Journey Manager at that other location.
 The Journey Manager is responsible for initiating any emergency
procedures (such as man-lost, accident, etc.) when he is notified of an
accident or the vehicle becomes overdue, by contacting the relevant
emergency control room or Senior Duty Officer.
Responsibilities of the Journey Manager

 The driver is responsible for his vehicle, load and passengers and
for driving safely and according to the journey plan.
 The driver shall not depart until he has received and understood the
journey plan, together with the manifest and any relevant
information.
 When the driver arrives at the destination, he shall contact his
Journey Manager immediately by telephone if he has been
instructed to do so. The driver shall also contact the journey
Manager when he stops driving at the end of the day, if necessary.
 The driver may also be required to contact the Journey Manager at
certain times or places during the journey, as agreed with the
journey Manager before departure.
Responsibilities of the Driver

 The driver shall contact the journey Manager if there are any
problems or difficulties en-route and when he returns to base.
 Vehicles are inspected using an appropriate checklist before the
journey begins, reports any defects noticed to the Journey
Manager and reports any malfunction of IVMS system in the
vehicle.
 The Driver clearly understands his/her responsibility to report
completion of the trip to the Journey manager and complete the
vehicle manifest for every journey.
Responsibilities of the Driver……Continued

 He shall ensure the journey management form is
filled and approved before commencement of the
journey.
 He shall ensure the seat belt policy of the
company is strictly adhered to by him and the co
passengers prior to commencing the journey.
 To ensure the driver operates within national and
company speed limits and in a safe manner, taking
note of prevailing weather conditions.
Responsibilities of the Passenger

 Passengers shall not pressurize or divert the driver to
change from the Journey plan and instructions except for
safety reasons.
 Passengers must ensure no unauthorized passengers
board the vehicle.
 Be vigilant through out the duration of the journey and not
to distract the driver.
Responsibilities of the Passenger
….Continued

Procedures For Transportation Safety Mgt
In Organization
Treat all logistics as a business process – through proper
planning to implementation and Evaluation of all
processes.
Always subject all transportation activities to Hazards and
Effects Management Process (HEMP).
Attention should be given to the essential safety elements
– Resources.

Minimization of exposure, Driver management, journey
management.
All concerned must be trained to know and to comply
with the rules and regulations in transportation policies
and standards.
Every organization should have their own transportation
safety plan; otherwise called Journey Management
Plan (J/M Plan).
Procedures For Transportation Safety Mgt
In Organization ….Cont’d

PROCEDURE FOR TRANSPORTATION SAFETY
CONT’D
From the Chief Executive / Managing Director to the
ordinary People must obey and live by the laid down
policies.
Finally, there must be effective communication devices
in the vehicle. In-Vehicle Monitoring System (IVMS) etc.

APPLICATION OF HAZARD AND EFFECTS MANAGEMENT
PROCESS (HEMP) IN TRANSPORTATION SAFETY
 Hazards and Effects Management Process (HEMP) is
defined as a process for identifying the Hazards and its
effects in an activity with a view to eliminating them or
controlling them to reduce the effects to as low as is
reasonably practicable.

STEPS IN THE (HEMP) PROCESS
Are Identify, Assess, Control and Recover.
 IDENTIFY HAZARDS AND POTENTIAL EFFECTS
 EVALUATE RISKS
 RECORD HAZARDS AND EFFECTS
 ESTABLISH RISK REDUCTION MEASURES
(CONTROL MEASURES)
 RECOVERY MEASURES

CONTROL OF VEHICLE OPERATION
The motor vehicle is a machine.
The operation of the motor vehicle cannot be controlled
by itself. It must be controlled by a person, the driver.
Always hold the steering wheel with both hands except
when shifting gear or giving signals.
The recommended way is to hold the steering on nearly
opposite sides in a position termed “ten-to-two.

SPEED LIMIT REGULATIONS
Obey speed limit regulations hence control
the speed of the vehicle within the allowable
speed regulation.
The law imposes maximum speed of
100kmph for any vehicle on any highway in
Nigeria.
But common sense dictates lower speed
limits depending on the road condition.

The law requires the following speed limits
for different vehicles as shown below:
SPEEDS/KM/HR. BUILT-UP
AREA
HIGH
WAYS
EXPRESS
WAYS
CARS 50 80 100
TAXI/BUSES 50 80 90
TANKERS/TRAILERS 45 50 60

PRE-TRIP VEHICLE INSPECTION
Before you begin a trip, take time to make sure everything is safe
and in good working order, inside and outside. Ensure that your
license plate, vehicle stickers and drivers license are current.
Take a quick walk around your vehicle to be sure: -
- All windows are clean
- All mirrors are properly adjusted
- All fluids under the hood are adequate
- Windshield wipers work

PRE-TRIP VEHICLE INSPECTION CONT’D
- All lights and signal are clean and working e.g.
headlights, turn signal (front), parking light, brake
lights, turn signals (rear), reverse back-up lights.
- Exhaust pipes are properly attached.
- There are no fluids leaking under onto the ground.

- Tyres are properly inflated and they have adequate
thread depth (spare tyres inclusive).
- Make sure all doors are fully closed and locked.
- Adjust your seat if necessary
- Adjust your head restraint if you have one

- Fasten your safety belt and make sure your passenger do so
too.
- Check to make sure all windows are clear and clean.
- Scan the gauges to make sure everything is as it should be
- Adjust the vents, windows, heater or air conditioner for
comfort.

SUDDEN BREAKDOWN OF VEHICLES
….PROCEDURE FOR REPAIRS
• Use your warning triangle, place it 45 metres on the high way
(90 metres on the express way).
• This is not only meant to serve as advance warming to
approaching road users, but also to protect you and your
vehicle.
• Do not place this warning triangle in an obscure place or
position.
 Switch on your hazard lights if necessary especially at night.
 Act fast to prevent more serious accidents. Arrange for a
mechanic if the fault cannot be rectified by you.

JOURNEY MGT. PROCEDURE
 All operational Vehicles must be Pre-
mobbed and certified to be Road worthy.
 Speed Limits for all journey’s shall be
complied with as follows:
1. 10KM/HR. ---------------WITHIN WORK SITE.
2. 40KM/HR.----------------WITHIN THE
COMMUNITIES & RESIDENTIAL AREAS.
3. 80KM/HR.----------------ON THE EXPRESS
ROAD.

JOURNEY MGT. PROCEDURE CONT’D
 Only approved route must be followed by the
DRIVER.
 Booking of operational vehicles through logistics
coordinator & approved by the authorized HSE
team leader or deputy.
 Logbooks must be kept for all journeys’ and
information logged in must include Driver’ and
passenger’s name, Date, Destination, time of
departure and arrival.

 Hazards/ incidents observed during the journey
must be recorded and reported.
 Regular Communication must be maintained
between the Driver and the journey Manager as
per Monitoring and Control.
 Any journey planned beyond 18.00hrs, may be
as a result of emergency, must be accompanied
with a Waiver from the Journey Manager.

 IVMS must be decoded monthly and HSE
Team involved in investigating and
addressing Non-conformance (if any).
 All Drivers must submit their Vehicle keys
to their Managers at the end of each Day.
 Picking of Strangers/Passengers on the
Road side is highly prohibited.

THE JOURNEY PLAN
A journey plan is the document, which
details the timings and route of the journey,
including rest stops. The vehicles, the driver
and passengers

MINIMUM CONTENT OF A JOURNEY PLAN
The journey plan can be in any format or size, but
the following information shall be included: -
- Purpose of journey.
- Registration number and type of vehicle.
- Driver’s details e.g. current license.
- No of passenger’s / cargo on manifest.
- Departure point.
- Actual departure date and time.

CONT’D
- Planned route with name or time of each rest point.
- Destination and contact name and telephone
number.
- Estimated duration and distance of journey.
- Name of journey manager and contact
telephone number.

- If part of the journey is to be done at Night, the reason why, and
attach the written authorization.
- Tick-boxes to show that:-
- A SHOC Card has been issued if Hazardous materials are
carried.
- Vehicle condition has been checked.
- Driver’s license/Permit checked.
- Welfare items required.
CONT’D

JOURNEY MANAGEMENT PLAN (VESSEL/CRAFT)
Name of the vessel / Fleet number
Name of the Quartermaster
Number of passengers on Manifest
Departure Point
Actual Departure Date and Time
Routes with name or time of each rest
Exact arrival point
Estimated arrival date, time and distance of journey
Name of journey Manager and contact Number
If the journey is to be done at night, the reason why and attached written
authorization
Tick box if hazardous materials are carried.

JOURNEY MANAGEMENT VIOLATIONS
Driving company vehicle without authority or
competence
Driving company vehicle with faulty speedometer
Driving company vehicle without the drivers
recommended prescription glasses for those with
defective eye sights
Driving under the influence of drugs or alcohol
Failure to adhered to, ETA / ETD
Deviation from an approved route

JOURNEY MANAGEMENT VIOLATIONS
CONT’D
Non reporting of an Accident or incident
Failure to use seat belt by driver and passengers
Tempering with the in-vehicle monitoring system
Any false entry in the journey management form
Failure to inspect vehicle before use
Driving or traveling as passenger in an company
vehicle without an IVMS installed

LEARNING FROM INCIDENT
What happened
 On November 7, 2010 at approximately 1626
hrs, a contract road tanker transporting crude oil
was travelling on a rural highway in Oklahoma
when it departed the asphalt surface onto the
soft earth shoulder to the right. The driver
attempted to steer the truck to the left, back onto
the road.
 During this steer movement, the unit jack-knifed;
the tanker swung round across the side road, hit
the soft terrain and rolled over with its right side
leading. The driver died at the scene and 120
bbls of product was spilled.
Why it happened
While it is not known exactly what caused the unit
to depart the road to the right, the immediate cause
of the incident was driver error. The driver
attempted to steer the unit back onto the road and it
is believed he over steered resulting in the tractor-
tanker jack-knife. The investigation also revealed
the following contributory factors:
The unit was travelling at approximately 70 mph
when it departed the road where the speed limit
was 65 mph(excessive speed).
According to the police report, the driver was not
wearing his seat belt at the time of the incident.
The autopsy revealed that the driver was positive
for alcohol use.

EFFECTIVE JOURNEY MANAGEMENT FOR EFFECTIVE JOURNEY MANAGEMENT

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