1. Edwin AG Guerzon
PO Box 1998, PC 114
Muttrah, Sultanate of Oman
Mobile: (+968) 9984-4462
edwin.guerzon@ritzcarlton.com
SUMMARY OF QUALIFICATIONS
1 Over thirty years’ experience in management and leadership with consistent emphasis on team
building and organizational development.
2 Skilled in developing and implementing programs and procedures resulting in increased efficiency
and higher productivity.
3 Adept at managing and coordinating large projects to their successful completion.
4 Ability to research and analyze information and to communicate complex material in a clear and
concise manner.
5 Ability to conduct thorough investigations to minimize risks and to protect company assets.
6 Ability to coordinate and plan for high profile events with local, state, and federal law
enforcement agencies.
7 Executive Committee Member of US State Department Overseas Security Advisory Council
(OSAC) – Kingdom of Bahrain
8 Founding member of the Hotel Security Working Group – Kingdom of Bahrain
9 Steering Committee Member of US State Department Overseas Security Advisory Council
(OSAC) – Sultanate of Oman.
PROFESSIONAL ACCOMPLISHMENTS
MANAGEMENT
1 Developed comprehensive safety and security program for a large resort and government hotel at
the Al Bustan Palace, A Ritz-Carlton Hotel.
2 Planned and managed safety and security program for a large resort and residence complex in a
high threat region including period of Civil Unrest in the Kingdom of Bahrain coinciding with the
“Arab Spring.”
3 Produced two Marriott President’s Awards winners, two Loss Prevention Employees of the Year
at The Ritz-Carlton, Bahrain Hotel & Spa, one Loss Prevention Regional Supervisor of the Year
(MEA) and two Loss Prevention Employees of the Quarter at Al Bustan Palace, a Ritz-Carlton
Hotel.
4 Coordinated safety and security planning and operations with the International Hotels
Establishment in Bahrain.
5 Increased Employee Satisfaction Survey from 67% to 86% at Al Bustan Palace, a Ritz-Carlton
Hotel in 2015.
6 Received 100% score for the I-Jet Audit for five consecutive years (2010-2014) with the threat
condition compliance review of The Ritz-Carlton, Bahrain Hotel & Spa and Al Bustan Palace, A
Ritz-Carlton Hotel.
7 Received Key Performer evaluation with The Ritz-Carlton, Bahrain Hotel & Spa - 2011.
8 Invited to present two seminars on Hotel Safety & Security and Hotel Design for the British better
Business Foundation and OSAC Committee in Bahrain.
9 Successfully opened a large luxury hotel and residential complex at The Ritz-Carlton, Westchester
under the SHOM model.
10 Developed and implemented safety and security programs for Al Bustan Palace, A Ritz-Carlton
Hotel, The Ritz-Carlton, Bahrain Hotel & Spa, The Ritz-Carlton, Westchester, The Ritz-Carlton
Battery Park, RIHGA Royal Hotel, Hotel Intercontinental-NYC, and the Plaza Hotel.
11 Authored emergency manuals, crisis contingency plans, training manuals, and procedural
guidelines to improve staff knowledge and performance.
12 Installed and operated access control and CCTV systems to enhance security and minimize loss.
13 Planned and successfully coordinated three deployments with the Fifth Battalion, Berlin Brigade.
14 Implemented and managed the unit’s physical, information and physical security programs for the
Fifth Battalion, Berlin Brigade.

2. ORGANIZATIONAL DEVELOPMENT AND TRAINING
1 Trained three Directors of Loss Prevention in Bahrain, Oman and Saudi Arabia regarding roles
and responsibilities.
2 Established and developed training programs for hotel staff to attain Loss Prevention, Manager on
Duty, and Fire Brigade certifications with six Marriott or Ritz-Carlton properties.
3 Developed and implemented training program which enabled candidates to pass the New York
City Fire Safety Director’s course while with The Ritz-Carlton Battery Park, RIHGA Royal Hotel,
Battery Park Hotel, Hotel Intercontinental NY, and the Plaza Hotel.
4 Conducted emergency drills and tests of the crisis management plan with the Royal Omani Police
Crisis Management Center, Ministry of Interior - Kingdom of Bahrain, White Plains Department
of Public Safety, and New York City Police and Fire Departments.
5 Established training programs and procedures for Heads of States, dignitary and high profile VIP
visits,
6 Developed, planned, and successfully coordinated two major unit exercises with the Fifth
Battalion, Berlin Brigade in preparation for the ARTEP (Army Training and Evaluation Program).
The exercises are conducted annually to evaluate the unit’s readiness and capability to perform its
combat missions.
ANALYSIS
1 Conducted risk analysis of Al Bustan Palace, A Ritz-Carlton Hotel, The Ritz-Carlton, Bahrain
Hotel & Spa, The Ritz-Carlton, Westchester, Bryant Park Hotel, and Hotel Intercontinental-NYC
that addressed safety issues and general liability to reduce workplace accidents and ensure
compliance with respective laws and regulations.
2 Conducted site survey and product testing to procure the most suitable safety and security
equipment for The Ritz-Carlton, Bahrain Hotel & Spa, The Ritz-Carlton, Westchester and the
Hotel Intercontinental-NYC.
3 Conducted site surveys with the Royal Omani Police, Ministry of Interior - Kingdom of Bahrain,
and the White Plains Department of Public Safety to identify possible threats and scenarios at Al
Bustan Palace, A Ritz-Carlton Hotel, The Ritz-Carlton, Bahrain Hotel & Spa and The Ritz-
Carlton, Westchester that resulted in improved planning and procedures for emergency
responders.
4 Presented papers and presentations on the Use of American Military Forces for Drug Interdiction
Missions in Latin America, Reunification of the Korean Peninsula – Lessons Learned from the
German Unification, The Growth of the South Korean Economy – Influence and Strategy of the
Chaebols, The South Asian Nuclear Arms Race, Comparative Studies of the Asian Tigers –
Models for Development, Conducted an in-depth analysis of the East German Border Command
Central for the Commander, Berlin Brigade and the Brigade Intelligence Officer. This unit was
identified to take a prominent role in any possible conflict with the Allied Forces, Berlin.
EXPERIENCE
 Director of Loss Prevention, Al Bustan Palace, A Ritz-Carlton Hotel,
Muttrah, Sultanate of Oman 11/13 – Present
 Director of Loss Prevention, The Ritz-Carlton, Bahrain Hotel & Spa
Manama, Kingdom of Bahrain 10/09 – 11/13
 Fire Safety Director, Hotel Plaza Athenee
New York, New York 4/06 – 10/09
 Director of Loss Prevention, The Ritz-Carlton, Westchester,
White Plains, NY 8/07 – 9/08
 Fire Safety Director / Loss Prevention Supervisor, The Ritz-Carlton,
Battery Park, New York, NY 4/06 – 8/07
 Fire Safety Director / Security Manager, RIGHA Royal Hotel,
New York, NY 3/04 – 4/06
 Fire Safety Director, Bryant Park Hotel,

3. New York, NY 1/01 – 3/04
 Assistant Director of Security, Hotel Intercontinental-NYC,
New York, NY 10/95 – 1/01
 Risk Manager, the Plaza Hotel, New York, NY 10/93 – 10/95
 US Army Infantry Officer, 5th
Battalion, 502nd
Infantry, Berlin Brigade 8/85 – 11/88
 Infantry Officer Basic Course, Commandant’s List Graduate
Fort Benning, GA (top 10 % of Class) 2/85 – 7/85
 New York Army National Guard, Non-Commissioned Officer
2nd
Battalion, 108th
Infantry, 42nd
Infantry Division 5/82 – 12/84
EDUCATION
Columbia University, New York, NY
Master’s Program, International Affairs, International Security Policy
School of International and Public Affairs
Syracuse University, Syracuse, NY
Bachelor of Arts, Political Science and International Relations
Dean's List
United States Army ROTC Distinguished Military Graduate
(Top 10% of Class)
Rockland Community College
Phi Theta Kappa National Honor Fraternity
SPECIAL SKILLS & LICENSES
Certified Lodging Security Supervisor
New York City Fire Safety Director
First Aid, CPR, AED Certificate
FEMA IS – 100 Certificate
FEMA IS – 700 Certificate
FEMA IS – 800 Certificate
FEMA Terrorism and WMD Awareness in the Workplace Certificate
US State Department ATA PAST Course
Marriott Global Safety & Security Academy – Dubai 2011
Marriott Global Safety & Security Training – Bahrain 2013