Presentation on E-diplomacy at the GCSP Conference on 'Diplomacy 2.0'DiploFoundation
This document discusses e-diplomacy and the evolution of modern diplomacy with the introduction of new technologies and tools. It provides background on DiploFoundation, an organization focused on e-diplomacy training and education. The document outlines how new communication technologies have changed the environment and actors in diplomacy, introducing new topics to diplomatic agendas. It describes essential e-competencies for diplomats, including skills like curating, communicating, collaborating, creating, and critiquing in the digital space. Finally, it discusses challenges for developing these skills and ensuring institutions are capable of effective e-diplomacy.
Technology and Diplomacy - Introduction to E-diplomacyDiploFoundation
This document discusses the evolution of modern diplomacy with the introduction of new topics, environments, and tools due to technology and digitalization. It notes that while Lord Palmerston initially thought the telegraph was "the end of diplomacy", technology has instead changed the topics discussed in diplomacy to include issues like climate change and internet governance. The environment of diplomacy has also changed due to factors like globalization and new actors beyond governments. New tools ranging from basic websites and email to social media and virtual reality are now used in diplomatic activities and communication. The document emphasizes skills like communicating, collaborating, curating information, critiquing, and creating digital content that diplomats need to effectively engage in digital or "
Digital diplomacy empowering 21 century diplomat in the conduct of diplomacySaeed Al Dhaheri
This document discusses the rise of digital diplomacy and its importance in the 21st century. It defines digital diplomacy as the use of internet technologies and social media by governments and diplomats to conduct public diplomacy. Many foreign ministries have developed digital diplomacy strategies in response and now engage with citizens online. However, practice still varies and challenges remain around information security and developing dialogue-based engagement over monologues. Overall, digital tools are becoming essential for diplomats, but traditional diplomacy still underpins strategies.
Overview of US and Japan's Digital Diplomacy Ko Fujii
Overview of US Digital Diplomacy's history, success and challenges. Additional brief explanation on the status of Japan's digital diplomacy and its challenges.
The European Commission uses digital diplomacy to engage with various audiences through social media platforms. Over time, more Commissioners and Spokespersons have joined social media, growing their potential daily reach to 128 million users. The Commission's digital diplomacy focuses on engaging citizens, organizations, journalists, thinkers, and staff through platforms tailored to different audiences. The document discusses establishing the Commission's digital diplomacy approach and envisions its future direction.
Social media in the conduct of foreign affairs and diplomacySaeed Al Dhaheri
This document discusses the use of social media in foreign affairs and diplomacy. It outlines how social media can improve government outreach, transparency, and service delivery. The UAE Ministry of Foreign Affairs uses social media like Twitter to communicate with citizens, provide emergency assistance, and broadcast events. While social media shifts communication from government-to-government to government-to-people, it also allows greater public diplomacy and was important in coordinating protests during the Arab Spring. The conclusion emphasizes that social media can be an effective diplomatic tool if used properly according to clear strategies and policies.
Presentation on E-diplomacy at the GCSP Conference on 'Diplomacy 2.0'DiploFoundation
This document discusses e-diplomacy and the evolution of modern diplomacy with the introduction of new technologies and tools. It provides background on DiploFoundation, an organization focused on e-diplomacy training and education. The document outlines how new communication technologies have changed the environment and actors in diplomacy, introducing new topics to diplomatic agendas. It describes essential e-competencies for diplomats, including skills like curating, communicating, collaborating, creating, and critiquing in the digital space. Finally, it discusses challenges for developing these skills and ensuring institutions are capable of effective e-diplomacy.
Technology and Diplomacy - Introduction to E-diplomacyDiploFoundation
This document discusses the evolution of modern diplomacy with the introduction of new topics, environments, and tools due to technology and digitalization. It notes that while Lord Palmerston initially thought the telegraph was "the end of diplomacy", technology has instead changed the topics discussed in diplomacy to include issues like climate change and internet governance. The environment of diplomacy has also changed due to factors like globalization and new actors beyond governments. New tools ranging from basic websites and email to social media and virtual reality are now used in diplomatic activities and communication. The document emphasizes skills like communicating, collaborating, curating information, critiquing, and creating digital content that diplomats need to effectively engage in digital or "
Digital diplomacy empowering 21 century diplomat in the conduct of diplomacySaeed Al Dhaheri
This document discusses the rise of digital diplomacy and its importance in the 21st century. It defines digital diplomacy as the use of internet technologies and social media by governments and diplomats to conduct public diplomacy. Many foreign ministries have developed digital diplomacy strategies in response and now engage with citizens online. However, practice still varies and challenges remain around information security and developing dialogue-based engagement over monologues. Overall, digital tools are becoming essential for diplomats, but traditional diplomacy still underpins strategies.
Overview of US and Japan's Digital Diplomacy Ko Fujii
Overview of US Digital Diplomacy's history, success and challenges. Additional brief explanation on the status of Japan's digital diplomacy and its challenges.
The European Commission uses digital diplomacy to engage with various audiences through social media platforms. Over time, more Commissioners and Spokespersons have joined social media, growing their potential daily reach to 128 million users. The Commission's digital diplomacy focuses on engaging citizens, organizations, journalists, thinkers, and staff through platforms tailored to different audiences. The document discusses establishing the Commission's digital diplomacy approach and envisions its future direction.
Social media in the conduct of foreign affairs and diplomacySaeed Al Dhaheri
This document discusses the use of social media in foreign affairs and diplomacy. It outlines how social media can improve government outreach, transparency, and service delivery. The UAE Ministry of Foreign Affairs uses social media like Twitter to communicate with citizens, provide emergency assistance, and broadcast events. While social media shifts communication from government-to-government to government-to-people, it also allows greater public diplomacy and was important in coordinating protests during the Arab Spring. The conclusion emphasizes that social media can be an effective diplomatic tool if used properly according to clear strategies and policies.
Diplomacy and Foreign Relations in the Social Media Age: By Nalaka Gunawarden...Nalaka Gunawardene
I made this presentation on 14 November 2015 to students of the Certificate Course in Creative Diplomacy, conducted by the Regional Centre for Strategic Studies (RCSS) in Colombo, Sri Lanka – a think tank on international relations.
In this, I introduce and briefly explore the new kind of real-time, public diplomacy that is being ushered in with the spreading of social media. I show how diplomats and other government officials can no longer ignore this mass medium, but at the same time their traditional ways of communications need to be reoriented to suit the realities of this new information ecosystem that is informal, irreverent and fleeting.
As I spoke on the day after the ISIS terrorist attacks in France, I used (among others) the latest examples of how Gérard Araud, France’s Ambassador to the US, tweeted live as multiple terror attacks unfolded in Paris on Nov 13 night.
To see the bigger picture, I’ve distilled some wisdom of key researchers in this area including: Anne-Marie Slaughter, former Princeton Academic and ex-Director of Policy Planning, US State Department; Philip Seib, Professor of Journalism and Public Diplomacy, University of Southern California; and Ramesh Thakur, Professor, Crawford School of Public Policy, Australian National University (ANU).
I dedicated this presentation to a diplomat and scholar whose mentoring I was privileged to receive 20 years ago: Dr Harlan Cleveland (1918 - 2008) who served as US Ambassador to NATO, 1965–1969 (Johnson Administration), and earlier as US Assistant Secretary of State for International Organization Affairs, 1961–1965 (Kennedy Administration).
Today I am uploading a presentation on digital diplomacy. While preparing the seminar and the lecture on this topic, I was affraid that I would know much less than my students who do not remember the analog times. This made this presentation so much rooted in examples from real life and contemporary times - and not that much in theory. It also made our discussions very much concentrated on responsibility of what we all, also as private people, publish online in various social media, including experiences with hate speech and trolling (as an introduction to our further meetings devoted to differences between public diplomacy and propaganda). I hope these teaching materials happen to be helpful to other students and teachers in the field of public diplomacy.
Online Platform Tools for ICT Content DevelopmentFaisal Abangon
Online tools can be used to create and share ICT content. These include presentation tools like Prezi and PowerPoint, photo editing tools, online collaborative platforms, blogs, and content management systems. Social media has the potential for social change by promoting advocacy, sharing information, and encouraging discussion. As internet access has grown in the Philippines, more people can participate as digital citizens through access, communication, commerce, literacy and etiquette online. Responsibilities include security and upholding digital laws and rights.
For this assignment our group was to create a PowerPoint about one of the six pillars of 21st Century Education. Our group was given Globalization and this is the result.
Walking through the Valley of the Shadow of the MOOCMark Brown
This document discusses two major worldviews regarding education and technology: one that views education as a commodity and driver of economic competitiveness, and one that focuses on education as promoting social cohesion and a just society. It also examines perspectives on open learning, online learning, unbundling education into micro-credentials, and new learning pathways enabled by technology. While technology provides opportunities to open access to education, concerns are raised about growing inequality and the need to ensure technology supports education for change rather than change for its own sake.
The document discusses several myths and tensions regarding digital media access, including the illusion of diversity from global internet access. While information can flow globally, people tend to pay attention only to what they care about and those similar to them, so their attention remains local and tribal. The document also addresses issues like privacy threats from oversharing and data tracking, the lack of neutrality in search engines and their algorithms, and the need to rewire digital spaces to enhance true diversity.
ICT as Platform for Change - Empowerment TechnologiesMark Jhon Oxillo
The document discusses the role of information and communication technologies (ICT) in advocacy and social change. It provides examples from the Philippines of how social media and ICT were used during protests like the People Power Revolution and Million People March to organize large numbers of people and raise awareness of issues. The document also discusses concepts like digital citizenship, the global digital divide, and how social media can empower citizens in developing countries by giving them a platform to voice their concerns and perspectives.
This document discusses the concept of scholarship and proposes a "scholarship of refusal". It begins by examining how the identity of a scholar has changed in the digital age and become tied to metrics like citations and h-indexes. It notes increasing commercialization and attacks on science.
It then discusses Boyer's model of scholarship, including research, integration, application, and teaching. It argues these need reexamining given digital technologies and unequal access. A "scholarship of refusal" is proposed, refusing current systems and focusing on openness. It outlines taking teaching public through open educational resources. Overall, the document calls for rethinking scholarship in a way that is more inclusive, public, and resistant to current quantification systems.
This document discusses social media and globalization. It defines globalization as businesses operating internationally and social media as sharing information online. The document then lists types of social media sites like Facebook and YouTube and categories like blogs and social networks. It outlines pros and cons of social media, like increased connections but also misinformation. Tools needed for social media globalization are also presented. Finally, the document discusses how social media and globalization impact one another, with social media enabling greater civic participation and political change worldwide in the globalization process.
ICT For advocacy and Developmental CommunicationDeoky5799
This document discusses advocacy and how information and communication technologies (ICT) can be used as tools for advocacy. It defines advocacy as actions that support or argue for a cause and outlines several examples of advocacy work, including organizing, educating, researching, informing, encouraging, training, lobbying, and taking actions. It then discusses developing an advocacy strategy, outlining nine questions to consider, such as identifying goals, stakeholders, and effective communication channels. Finally, it discusses different ICT tools that can be used for advocacy, including social media, blogs, RSS feeds, instant messaging, and text messaging.
The document discusses a Global Human Rights course taught at Montgomery College that incorporates service learning. The course explores human rights theory and practice, the role of media, and cultural differences. Students partner with local organizations like the Rockville Human Rights Commission. They discuss human rights issues in class, watch documentaries and videos, and use online tools like blogs to document human rights abuses and activism. The goal is for students to become global citizens and see how their service can lead to careers in human rights or continued activism.
This document discusses a study on public connections and media consumption among college-educated individuals in Mexico City. Some key findings were that people have an understanding of what public issues are but low trust in politics. Public issues included both politics and social/cultural topics. People's daily lives show a blurring of public and private spheres. Media plays a strong role in how people understand public issues through agenda-setting and priming effects. New forms of participation through social networks were found rather than traditional political channels. The document raises questions about how to define "public" and whether youth are interested in public issues, and how they can participate through new digital means or if this discourages real participation.
Globalization involves integrating different cultures, values, and ways of life. It is important for education because it teaches students about diverse perspectives and ideas they may not otherwise encounter. Globalizing education can teach students to be global citizens, respect diversity, and see themselves as part of an interdependent community. Examples include simulated UN programs, community service projects, and research on international contributions to fields like math and science. Technology plays a key role by facilitating instant global connections through platforms like Skype, podcasts, and more.
The group studied the digital divide in Tempe and Phoenix through interviews and surveys. They found that most people, especially younger people, have access to the internet and technology. While cost was a barrier for some, they determined the area was not severely affected by the digital divide due to proximity to a college and large cities. The study concluded the divide has lessened over time but differences remain between older and younger generations in comfort with technology.
This document discusses the role of social media and new media in the Arab uprisings of 2011. It notes that new media played a key role in connecting protest movements, mobilizing masses through communication of rally points, and reinforcing the spread of uprisings across countries. Social media helped create a transnational public sphere where ideas and causes could spread more quickly. However, social media may also reinforce clashes of narratives rather than promote dialogue by aggregating people of similar views. The document concludes that Arab youth are interconnected globally but with local focus, empowered by new media, yet social media can also exacerbate divisions if not used to promote transparency and accountability.
This document summarizes key points from an Italian legislative commission studying a proposed "Bill of Rights for the Internet". It discusses how human rights must adapt to the digital sphere, with concepts like net neutrality, platform interoperability, and digital impact assessments. Specific rights addressed include the right to one's online identity, rights and safeguards for people using platforms, and criteria for internet governance that respects its open and democratic nature. The document advocates designing "civic media" to help people connect not just with those they like, but also those needed to work together on issues.
This document discusses the role of information and communication technologies (ICT) in facilitating social change in the Philippines. It provides examples such as the People Power Revolution in 1986, EDSA Dos in 2001, and the Million People March in 2013, where ICT like radio broadcasts, text messaging, and social media mobilized large numbers of people. It also describes Change.org as an online petition platform that has helped address various social issues.
DCC Gordon Scobbie Tayside Police ScotlandDeborah Skaey
This document summarizes discussions from a police leadership conference on using digital and social media engagement. It provides examples of how different police forces are using blogs, Twitter, YouTube, and local websites to engage with communities and share information. Challenges discussed include keeping up with rapid technology changes, joining up across platforms, and leading organizational cultural changes to embrace more openness and collaboration online.
This document provides an overview and summary of social media use in Cameroon. It discusses how social media has grown globally and been used as a tool for political and social change, such as during the Arab Spring. The document outlines the research approach taken, which included analyzing Facebook, Twitter, LinkedIn, blogs and conducting interviews. It provides context on Cameroon's economy, internet access and social media usage. The goal of the research is to understand how social media could be used to promote social change and support the work of the Friedrich Ebert Foundation in Cameroon.
The document discusses knowledge strategy in a networked society and proposes two propositions: 1) That public value will be more effectively achieved through strategic policies that treat user value as flows across institutions rather than actions based on institution classes. 2) Public value will best be achieved by integrating unrelated institutions into a coordinated strategy. It suggests taking an ecosystem approach to create a public knowledge network and explores how knowledge institutions may need to change to remain relevant in the future.
This document discusses Bernard Stiegler's theory of collective individuation and psychotechnologies as it relates to digital diplomacy. It provides definitions of key concepts from Stiegler like individuation, transindividuation, and temporal objects. Transindividuation refers to the collective processes that produce individual consciousness through shared experiences and cultural meanings transmitted via technologies. Digital diplomacy utilizes temporal objects like online media to shape collective memory and cultural experiences across borders, thereby influencing perceptions and political relations. The document aims to apply Stiegler's framework to better understand how digital technologies impact diplomatic activities and global communications in the context of political-economic forces under global capitalism.
Diplomacy and Foreign Relations in the Social Media Age: By Nalaka Gunawarden...Nalaka Gunawardene
I made this presentation on 14 November 2015 to students of the Certificate Course in Creative Diplomacy, conducted by the Regional Centre for Strategic Studies (RCSS) in Colombo, Sri Lanka – a think tank on international relations.
In this, I introduce and briefly explore the new kind of real-time, public diplomacy that is being ushered in with the spreading of social media. I show how diplomats and other government officials can no longer ignore this mass medium, but at the same time their traditional ways of communications need to be reoriented to suit the realities of this new information ecosystem that is informal, irreverent and fleeting.
As I spoke on the day after the ISIS terrorist attacks in France, I used (among others) the latest examples of how Gérard Araud, France’s Ambassador to the US, tweeted live as multiple terror attacks unfolded in Paris on Nov 13 night.
To see the bigger picture, I’ve distilled some wisdom of key researchers in this area including: Anne-Marie Slaughter, former Princeton Academic and ex-Director of Policy Planning, US State Department; Philip Seib, Professor of Journalism and Public Diplomacy, University of Southern California; and Ramesh Thakur, Professor, Crawford School of Public Policy, Australian National University (ANU).
I dedicated this presentation to a diplomat and scholar whose mentoring I was privileged to receive 20 years ago: Dr Harlan Cleveland (1918 - 2008) who served as US Ambassador to NATO, 1965–1969 (Johnson Administration), and earlier as US Assistant Secretary of State for International Organization Affairs, 1961–1965 (Kennedy Administration).
Today I am uploading a presentation on digital diplomacy. While preparing the seminar and the lecture on this topic, I was affraid that I would know much less than my students who do not remember the analog times. This made this presentation so much rooted in examples from real life and contemporary times - and not that much in theory. It also made our discussions very much concentrated on responsibility of what we all, also as private people, publish online in various social media, including experiences with hate speech and trolling (as an introduction to our further meetings devoted to differences between public diplomacy and propaganda). I hope these teaching materials happen to be helpful to other students and teachers in the field of public diplomacy.
Online Platform Tools for ICT Content DevelopmentFaisal Abangon
Online tools can be used to create and share ICT content. These include presentation tools like Prezi and PowerPoint, photo editing tools, online collaborative platforms, blogs, and content management systems. Social media has the potential for social change by promoting advocacy, sharing information, and encouraging discussion. As internet access has grown in the Philippines, more people can participate as digital citizens through access, communication, commerce, literacy and etiquette online. Responsibilities include security and upholding digital laws and rights.
For this assignment our group was to create a PowerPoint about one of the six pillars of 21st Century Education. Our group was given Globalization and this is the result.
Walking through the Valley of the Shadow of the MOOCMark Brown
This document discusses two major worldviews regarding education and technology: one that views education as a commodity and driver of economic competitiveness, and one that focuses on education as promoting social cohesion and a just society. It also examines perspectives on open learning, online learning, unbundling education into micro-credentials, and new learning pathways enabled by technology. While technology provides opportunities to open access to education, concerns are raised about growing inequality and the need to ensure technology supports education for change rather than change for its own sake.
The document discusses several myths and tensions regarding digital media access, including the illusion of diversity from global internet access. While information can flow globally, people tend to pay attention only to what they care about and those similar to them, so their attention remains local and tribal. The document also addresses issues like privacy threats from oversharing and data tracking, the lack of neutrality in search engines and their algorithms, and the need to rewire digital spaces to enhance true diversity.
ICT as Platform for Change - Empowerment TechnologiesMark Jhon Oxillo
The document discusses the role of information and communication technologies (ICT) in advocacy and social change. It provides examples from the Philippines of how social media and ICT were used during protests like the People Power Revolution and Million People March to organize large numbers of people and raise awareness of issues. The document also discusses concepts like digital citizenship, the global digital divide, and how social media can empower citizens in developing countries by giving them a platform to voice their concerns and perspectives.
This document discusses the concept of scholarship and proposes a "scholarship of refusal". It begins by examining how the identity of a scholar has changed in the digital age and become tied to metrics like citations and h-indexes. It notes increasing commercialization and attacks on science.
It then discusses Boyer's model of scholarship, including research, integration, application, and teaching. It argues these need reexamining given digital technologies and unequal access. A "scholarship of refusal" is proposed, refusing current systems and focusing on openness. It outlines taking teaching public through open educational resources. Overall, the document calls for rethinking scholarship in a way that is more inclusive, public, and resistant to current quantification systems.
This document discusses social media and globalization. It defines globalization as businesses operating internationally and social media as sharing information online. The document then lists types of social media sites like Facebook and YouTube and categories like blogs and social networks. It outlines pros and cons of social media, like increased connections but also misinformation. Tools needed for social media globalization are also presented. Finally, the document discusses how social media and globalization impact one another, with social media enabling greater civic participation and political change worldwide in the globalization process.
ICT For advocacy and Developmental CommunicationDeoky5799
This document discusses advocacy and how information and communication technologies (ICT) can be used as tools for advocacy. It defines advocacy as actions that support or argue for a cause and outlines several examples of advocacy work, including organizing, educating, researching, informing, encouraging, training, lobbying, and taking actions. It then discusses developing an advocacy strategy, outlining nine questions to consider, such as identifying goals, stakeholders, and effective communication channels. Finally, it discusses different ICT tools that can be used for advocacy, including social media, blogs, RSS feeds, instant messaging, and text messaging.
The document discusses a Global Human Rights course taught at Montgomery College that incorporates service learning. The course explores human rights theory and practice, the role of media, and cultural differences. Students partner with local organizations like the Rockville Human Rights Commission. They discuss human rights issues in class, watch documentaries and videos, and use online tools like blogs to document human rights abuses and activism. The goal is for students to become global citizens and see how their service can lead to careers in human rights or continued activism.
This document discusses a study on public connections and media consumption among college-educated individuals in Mexico City. Some key findings were that people have an understanding of what public issues are but low trust in politics. Public issues included both politics and social/cultural topics. People's daily lives show a blurring of public and private spheres. Media plays a strong role in how people understand public issues through agenda-setting and priming effects. New forms of participation through social networks were found rather than traditional political channels. The document raises questions about how to define "public" and whether youth are interested in public issues, and how they can participate through new digital means or if this discourages real participation.
Globalization involves integrating different cultures, values, and ways of life. It is important for education because it teaches students about diverse perspectives and ideas they may not otherwise encounter. Globalizing education can teach students to be global citizens, respect diversity, and see themselves as part of an interdependent community. Examples include simulated UN programs, community service projects, and research on international contributions to fields like math and science. Technology plays a key role by facilitating instant global connections through platforms like Skype, podcasts, and more.
The group studied the digital divide in Tempe and Phoenix through interviews and surveys. They found that most people, especially younger people, have access to the internet and technology. While cost was a barrier for some, they determined the area was not severely affected by the digital divide due to proximity to a college and large cities. The study concluded the divide has lessened over time but differences remain between older and younger generations in comfort with technology.
This document discusses the role of social media and new media in the Arab uprisings of 2011. It notes that new media played a key role in connecting protest movements, mobilizing masses through communication of rally points, and reinforcing the spread of uprisings across countries. Social media helped create a transnational public sphere where ideas and causes could spread more quickly. However, social media may also reinforce clashes of narratives rather than promote dialogue by aggregating people of similar views. The document concludes that Arab youth are interconnected globally but with local focus, empowered by new media, yet social media can also exacerbate divisions if not used to promote transparency and accountability.
This document summarizes key points from an Italian legislative commission studying a proposed "Bill of Rights for the Internet". It discusses how human rights must adapt to the digital sphere, with concepts like net neutrality, platform interoperability, and digital impact assessments. Specific rights addressed include the right to one's online identity, rights and safeguards for people using platforms, and criteria for internet governance that respects its open and democratic nature. The document advocates designing "civic media" to help people connect not just with those they like, but also those needed to work together on issues.
This document discusses the role of information and communication technologies (ICT) in facilitating social change in the Philippines. It provides examples such as the People Power Revolution in 1986, EDSA Dos in 2001, and the Million People March in 2013, where ICT like radio broadcasts, text messaging, and social media mobilized large numbers of people. It also describes Change.org as an online petition platform that has helped address various social issues.
DCC Gordon Scobbie Tayside Police ScotlandDeborah Skaey
This document summarizes discussions from a police leadership conference on using digital and social media engagement. It provides examples of how different police forces are using blogs, Twitter, YouTube, and local websites to engage with communities and share information. Challenges discussed include keeping up with rapid technology changes, joining up across platforms, and leading organizational cultural changes to embrace more openness and collaboration online.
This document provides an overview and summary of social media use in Cameroon. It discusses how social media has grown globally and been used as a tool for political and social change, such as during the Arab Spring. The document outlines the research approach taken, which included analyzing Facebook, Twitter, LinkedIn, blogs and conducting interviews. It provides context on Cameroon's economy, internet access and social media usage. The goal of the research is to understand how social media could be used to promote social change and support the work of the Friedrich Ebert Foundation in Cameroon.
The document discusses knowledge strategy in a networked society and proposes two propositions: 1) That public value will be more effectively achieved through strategic policies that treat user value as flows across institutions rather than actions based on institution classes. 2) Public value will best be achieved by integrating unrelated institutions into a coordinated strategy. It suggests taking an ecosystem approach to create a public knowledge network and explores how knowledge institutions may need to change to remain relevant in the future.
This document discusses Bernard Stiegler's theory of collective individuation and psychotechnologies as it relates to digital diplomacy. It provides definitions of key concepts from Stiegler like individuation, transindividuation, and temporal objects. Transindividuation refers to the collective processes that produce individual consciousness through shared experiences and cultural meanings transmitted via technologies. Digital diplomacy utilizes temporal objects like online media to shape collective memory and cultural experiences across borders, thereby influencing perceptions and political relations. The document aims to apply Stiegler's framework to better understand how digital technologies impact diplomatic activities and global communications in the context of political-economic forces under global capitalism.
This document summarizes a paper that analyzes digital diplomacy through the theoretical framework of Bernard Stiegler, a French philosopher. It does so in three parts: 1) It introduces Stiegler's concepts of collective memory and how digital technologies externalize and shape human experiences and identity. 2) It discusses Stiegler's idea of "psychopower" and how communication technologies are used to manipulate human consciousness in a global political struggle. 3) It examines Stiegler's concerns about participatory digital democracy and the challenges it poses for diplomatic activities in the digital environment. The paper aims to provide a deeper understanding of the political and economic mechanisms of international communication and digital diplomacy.
Developing digitally literate staff and students: experiences from LSEJane Secker
1) The document discusses developing digital literacy among staff and students through experiences at the London School of Economics (LSE).
2) It defines digital literacy as the capabilities needed for living, learning, and working in a digital society, and notes a distinction between viewing it as a literacy for students versus a capability for staff.
3) Over the past decade, LSE's focus on digital literacy among academic staff has included supporting them as teachers, researchers, and learners through training beyond just the use of virtual learning environments and integrating copyright literacy.
Education and learning is probably that single phenomenon that has the greatest impact on humans and societies, in particular in a long-term perspective (OECD 2014).
Grand challenge number one is to breach the trend preventing developing countries, in particular South of Everyone aspiring for higher education should have the right to affordable access. This is grand challenge number two. And it cannot be met without open education and technology enhanced learning.Sahara, taking part in the global knowledge revolution.
Three messages:
• Senior management in education needs to innovate from within to open up education.
• Governments must take firm decision on holistic policies for open and distance education.
• Stakeholders should team up meeting the two grand challenges through open education and technology enhanced learning.
2016: Beyond the Academy—engagement, education, and exchangePip Willcox
These slides, from the introductory workshop strand of the Digital Humanities at Oxford Summer School (DHOxSS), provides an introduction to the practice and practicalities of public engagement. It draws on the presenter's experience to explore means and methods of widening access to the humanities, to foster dialogue and participation.
Beyond the Academy—engagement, education, and exchangePip Willcox
This was presented on the introductory workshop strand of the Digital Humanities at Oxford Summer School 2016. It introduces the practice and practicalities of public engagement, drawing on personal experience to explore means and methods of widening access to the humanities, to foster dialogue and participation.
Social Media for Research Communication - Talk at SciDevDavid Girling
The document discusses the use of social media for research communication. It provides three main reasons the author uses social media in their academic practice: for research, creativity, and engagement. It then lists various social media platforms and tools that can be used for different academic purposes, such as Academia.edu for creating profiles and uploading papers. The document also discusses lessons for researchers from policymakers, including that policymakers have limited time and prefer briefs and reports. It provides tips for communicating research for policy influence, such as using data visualization.
The document summarizes a presentation given by Hugh Davis on how the web has changed teaching and learning. Some key points made include:
- The web has evolved from a read-only platform to a read-write platform with user-generated content and social aspects.
- Teaching has moved from traditional lectures to incorporating more online content and active learning approaches. Learning has become more self-directed with personal learning networks and environments.
- MOOCs are discussed as a current development that could impact higher education through increasing access but also generating data to improve adaptive learning. However, their effect on traditional universities is debated.
- Overall, the web and digital technologies are argued to be changing what and how students learn to prepare
A social media revolution: Using social media to enhance teaching, student le...Sue Beckingham
This keynote presentation discusses how social media can be used to enhance teaching, student learning, and engagement with professional networks. It provides examples of how students at Sheffield Hallam University have created social media groups to facilitate peer learning. The presentation also outlines how academics can develop an online presence through professional networking platforms like LinkedIn and building a personal learning network on Twitter to stay informed on their field and collaborate with international colleagues. Building an online scholarly identity and participating in digital communities of practice are presented as important aspects of becoming a digitally savvy academic.
The project concerns the exchange of practices in the field of effective incorporation of the activities realized by local and regional administration. In the digital age of today, there are more and more opportunities for citizens to become involved in using the available e-services. On the other hand, local and regional authorities are increasingly facilitating the citizens' cooperation with various types of applications and virtual platforms. They care about the fact that public institutions have ceased to be perceived as hostile institutions for residents, hindering their daily life and dealing with administrative matters. Moreover, often in the context of such e-services they offer opportunities for participation, e.g. in the public consultations or in forms of civic participation. Unfortunately, this offer is still very inaccessible to people with low competences and digital skills. Due to the lack of effective ways in terms of learning using e-government services, some part of the population is even more excluded socially. For this reason, the project handle the issue of social inclusion through using the open and innovative practices related to new technologies. Therefore, the main objective is using the idea of e-governance and e-government as a tool for more effective social inclusion of EU citizens. Through the development of good practices in adults teaching effectively, especially for those who have low educational competences, we can change this situation and take advantage of the potential of e-government fully.
The publication presents the effect of cooperation within the project from the Erasmus + program "E-citizen - effective inclusion through e-governance services". The project involved entities from such countries as Poland, Turkey, the Czech Republic and Spain.
Context and e competencies for diplomats - jan 13DiploFoundation
This document discusses e-diplomacy and the changing nature of diplomacy in the digital age. It outlines essential e-competencies for diplomats, including the ability to collaborate, curate, create, communicate, critique online information. Case studies are presented on using tools like wikis, blogs and social networks to engage audiences. The challenges of online filter bubbles and assessing the validity of online information are also addressed. The growth of social media globally, especially in China, demonstrates new opportunities for diplomatic engagement with publics and non-state actors online.
Information literacy beyond the academy : recent perspectives from the UKJane Secker
This document summarizes Jane Secker's presentation on information literacy perspectives from the UK. It discusses the work of the CILIP Information Literacy Group to promote information literacy teaching and research. It also describes challenges in bringing information literacy outside of higher education, and initiatives to address this, including projects in public libraries and schools. Finally, it outlines the Student Ambassadors for Digital Literacy project at the London School of Economics to understand and improve students' digital and information literacy skills.
Giving talk Wednesday 10th Sept 2014 to visitors to UWE from Shenyang Aerospace University (China). Slides are up and includes ideas UWE-led ideas on Hybrid Social Learning Networks. Why? To meet the challenge of the ‘unfilled’ potential of the Internet. Provide equity of access to cultural resources (broadly defined) as a democratic right. #LearningLayers
The exponential growth of social media and ubiquitous use of mobile technology has changed the way we communicate both socially and for many also professionally. It is therefore timely to consider how social media can be used to develop personal learning networks and through open sharing find opportunities to also develop our scholarly practice.
This document discusses using social media and online tools to effectively engage students in advising. It begins by noting that most college students are internet users and frequent social media. The document then outlines a needs assessment process for developing an advising technology plan, including determining goals, resources, design, piloting, and evaluation. Examples of using tools like hashtags, blogs, social networks and storytelling are provided for connecting with students, conducting research and support, collaboration, community building, and professional development. The overall message is that advisors can leverage new media to better support students beyond traditional in-person advising.
E diplomacy 16 Social Media for Public Diplomacy and engagementDiploFoundation
This document discusses using social media for public diplomacy by St. Kitts and Nevis to engage target audiences. It notes that social media allows for interaction with large audiences and that St. Kitts and Nevis can use tools like blogs, Twitter, Facebook, and images to develop targeted campaigns. The agenda then outlines presentations and discussions on identifying priority audiences and effective use of various social media platforms to engage those audiences around topics relevant to St. Kitts and Nevis' diplomacy.
This document discusses how social media can be used to curate information for small island states. It provides an agenda for a session that will present on digital competencies and e-diplomacy, with a focus on prioritizing resilience, social media monitoring, engaging influencers, and having the capability to reach mass audiences. Foundational competencies for digital diplomacy include passive skills like reading, listening, and maintaining a low online profile, while core competencies involve active engagement, developing an online presence, and collaboratively curating interconnected content.
This document discusses several challenges and approaches related to internet governance. It notes the existing ad hoc cooperation between organizations in this space and advocates avoiding overly structured solutions that could harm cooperation. It also addresses the need to map the internet governance landscape to better understand actors, policies, and issues in a dynamic way. Finally, it highlights the importance of inclusion, transparency, decision-making at the appropriate level, and using evidence and data to inform internet governance discussions and policies.
A presentation by Mary Murphy of some key issues that emerged from the reports from the plenaries and workshop sessions in Day One of the Geneva Internet Conference, 2014
This document provides an introduction to internet governance from DiploFoundation. It discusses key concepts of internet governance including that it is the development and application of shared principles, norms, rules, and programs by governments, the private sector, and civil society that shape the evolution and use of the internet. The document also outlines some of the main issues in internet governance today such as access, critical internet resources, net neutrality, cybersecurity, and privacy. It encourages readers to visit DiploFoundation websites and social media for more information on internet governance.
This document discusses the socio-economic relevance of ASEM (Asia-Europe Meeting) and the role of the Asia-Europe Foundation (ASEF) in supporting ASEM. It outlines how ASEF links the intergovernmental ASEM process to people-to-people exchange through various programs. ASEF focuses on engagement in areas like culture, sustainable development, governance, and education. It also discusses challenges to ASEM's relevance like ensuring visibility, effectiveness of high-level dialogue, and balancing open dialogue with measurable impact. The document asks how ASEM can best promote added value to improve Asia-Europe dialogue.
The document provides an overview of the history of Asia-Europe Meeting (ASEM) and what it reveals about current Asia-Europe relations. It discusses the origins and structure of ASEM, including its three pillars of political, economic, and socio-cultural cooperation and emphasis on informal, multi-dimensional, and equal partnerships. The document also notes ASEM's focus on high-level dialogues and people-to-people exchanges, and its expansions over time. It concludes by asking questions about experiences with and awareness of ASEM activities in one's own country context.
Asia Europe Workshop - Introduction to Public Diplomacy presentation DiploFoundation
This document discusses public diplomacy in Asia-Europe relations. It outlines the differences between traditional and public diplomacy, defining public diplomacy as "efforts by the government of one nation to influence public or elite opinion in a second nation." The document also discusses concepts related to public diplomacy like soft power and nation branding. It notes the importance of networks, two-way dialogue, cultural dimensions, and perceptions in public diplomacy efforts. Throughout, it provides examples from different countries to illustrate key points about conducting effective public diplomacy.
E-diplomacy - Asia Pacific Public Diplomacy workshopDiploFoundation
This document discusses strategies for effective use of digital tools in public diplomacy. It recommends prioritizing resilience, social media monitoring, and engagement with influencers to reach mass audiences. It then outlines various digital skills including curating, collaborating, creating, critiquing, and communicating information online through tools like wikis, blogs, social networks and more. It provides an example of how China's Sina Weibo microblogging platform is used. Finally, it presents hypothetical scenarios involving an assault on a foreign national or an environmental protest and asks how communication strategies could address related risks and opportunities.
Df sba bitcoin and other cryptocurrencies 13_june2014_v3DiploFoundation
This document discusses Bitcoin and cryptocurrencies. It provides an overview of Bitcoin, including that there are nearly 13 million Bitcoins in circulation with a limited supply of 21 million by 2140. It also examines Bitcoin as a medium of exchange, store of value, and unit of account compared to gold and fiat currencies. Additionally, it explores potential other applications of blockchain technology beyond cryptocurrencies.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Launch the Geneva Internet Platform - presentation by Dr Jovan KurbalijaDiploFoundation
The Global Internet Policy Observatory (GIPO) has been involved in e-diplomacy since 1992 and was established as an independent foundation in 2002 with offices in multiple countries. GIPO engages international think tanks and provides just-in-time training, assistance, and policy briefings on topics like internet governance and cybersecurity to over 4000 alumni from around the world. GIPO also organizes conferences and discussions to bridge policy silos
Diplo E-Participation Day, Citizen Engagement a question of design, Giulio, Q...DiploFoundation
This document discusses citizen engagement and how to design engagement initiatives. It provides examples of how citizens can contribute through skills like hacking, local knowledge, experience using public services, geographic coverage, trust, and collaborative work. Citizens represent a non-contractible workforce as their skills and contributions are hard to define. Effective engagement design views citizens as experts, sensors, and makers rather than just targets. The document emphasizes that governments need to improve internal processes and culture first before meaningfully engaging citizens.
Diplo E-Participation Day, Open Data, Tim Davies, University of SouthamptonDiploFoundation
This document introduces open data and its potential role in governance and civic participation. It defines open data as data that is accessible on the web, licensed to allow reuse, and machine-readable. Examples are given of open data related to global targets, aid pledges, and development goals. The document argues that open data can support transparency, innovation, engagement, and collaboration. However, it notes that simply releasing data may not be enough to drive participation and that more work is needed to understand how open data can truly function as a platform for civic involvement.
This document discusses ICANN's remote participation services. It begins by explaining why remote participation is important given ICANN's global audience. It then describes the technical and operational support ICANN provides, including installing WiFi, managing audio/video streams, and providing first line support for the Adobe Connect platform. The document outlines services for both low and high bandwidth users. It discusses ICANN's commitment to maximize access and details staff responsibilities. Current services including interpretation and transcription are summarized. The document concludes by discussing improving services for developing areas and benchmarking against other conferences.
Diplo E-Participation Day - Remote participation in the ITU, Anders Norsker, ITUDiploFoundation
The document discusses the challenges and opportunities of remote participation in meetings held by the International Telecommunication Union (ITU). It notes that cultural changes are needed to build trust in using information and communication technologies for remote participation. Procedural and legal challenges also must be addressed regarding issues like accreditation, voting, and diplomatic status. To be successful, remote participation efforts will require support from member states through a pilot approach, flexibility, and contingency planning.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
7. E-Diplomacy, Kolašin, June 2013
7
24 hours day
8 pieces of
information in
working memory
148 stable social
contacts to maintain
(Dunbar’s number)
8. E-Diplomacy, Kolašin, June 2013
8
Thousands years of
the history of diplomacy
Evolution of Diplomacy: Continuity &
Change
9. Story of Continuity and Change
“My God, this is
the end of
diplomacy.”
Reaction of Lord Palmerston when he
received the first telegraph back in 1850s
However…
Lord Palmerston
E-Diplomacy, Kolašin, June 2013
9
14. EVOLUTION of Modern Diplomacy
Changes in the ENVIRONMENT for diplomatic
activities
Introduction of NEW TOPICS on diplomatic agendas
Introduction of NEW TOOLS for diplomatic activities
E-Diplomacy, Kolašin, June 2013
14
16. Changing ENVIRONMENT for Diplomatic Activities
Globalisation & Interdependence
Disintermediation (“no need for the middle man”)
New Assets and Cable Geo-Strategy
New Actors – Inclusiveness
Space
E-Diplomacy, Kolašin, June 2013
16
19. New National Assets
E-Diplomacy, Kolašin, June 2013
19
530.000 .me domains with
owners from 200 countries and
territories.
If one domain cost Euro 10 it
brings 5 million Euro to local
economy
Premium domains are much
more expensive. This month
competition for Around.ME,
Hire.ME, Fund.ME, Find.ME,
For.ME
22. Emotional Geo-Strategy
E-Diplomacy, Kolašin, June 2013
22
Source:
http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-s-friendships#color=continent&story=1&country=ME
23. New Actors
- Facilitated by the
Internet-based
communication
- Beyond governments
and political elites
- Diplomats’ monopoly in
foreign relations has been
undermined.
- Need for dialogue with
new actors in diplomacy
(broad enough – deep
enough).
E-Diplomacy, Kolašin, June 2013
23
29. NEW TOPICS on Diplomatic Agendas
• Climate Change
• Global Health
• Internet Governance
• Energy
• Bio-diversity
• Migration
• …..
Multidisciplinary Nature of the New Topics
E-Diplomacy, Kolašin, June 2013
29
41. NEW TOOLS
WEB 1.0 (websites and e-mail)
Huge amount of information
Google-based knowledge
How to get relevant and reliable information?
WEB 2.0 (wiki, blog, social networking)
Centrality of the Text & Drafting
Informal Communication
Importance for Policy and Social Networking
Web 3.0. (Virtual Reality)
Virtual Embassy
Virtual Negotiations
E-Diplomacy, Kolašin, June 2013
41
42. DiploFoundation
2.4 billion users (2012)
800 million active Facebook users
2.7 billion “likes” per day
200 million active Twitter users
175 million tweets per day
6.7 billion of mobile subscriptions
1.1 billion of global smartphone subscribers
Internet Stats
E-Diplomacy, Kolašin, June 2013
42
43. Approximately 140 MFAs have established
an online presence.
38% use Twitter
37% use Facebook
28% use YouTube
6% have a blog (or blog roll) on their main
website.
(DiploFoundation study – ongoing)
MFAs and social media
E-Diplomacy, Kolašin, June 2013
43
44. Twiplomacy
128 heads of states on Twitter
250 accounts of world leaders
E-Diplomacy, Kolašin, June 2013
44
47. What is the best timing to join e-diplomacy?
E-Diplomacy, Kolašin, June 2013
47
48. Some principles…to be augmented
Put users, diplomats, particularly young officials in the driving seat.
Make it as simple as possible.
The higher the budget often the lower the impact of e-diplomacy
projects.
Avoid a grand e-diplomacy strategy.
You cannot succeed without failure. Make sure that failures are
contained and cheap and that lessons are learned.
The most valuable resource is in the huge knowledge and
experience in people around you. Make sure you utilise it.
E-diplomacy is much more than public diplomacy.
You cannot control the message in social media.
Top leadership is innovation’s best friend.
E-Diplomacy, Kolašin, June 2013
48
49. Skills and knowledge
ONE DAY – learn how
to use e-tools
technically
ONE MONTH – learn
about organisation and
culture of e-tools, esp.
social media space
ONE YEAR – use e-
tools effectively
E-Diplomacy, Kolašin, June 2013
49
62. Create
Make digital content including audio,
image, text, website, blog, video, wikis
Protect content through copyright,
privacy, digital footprint
E-Diplomacy, Kolašin, June 2013
62
66. Open data –
are you ready?
E-Diplomacy, Kolašin, June 2013
66
67. Critique
Monitor online media
Assess the validity/authenticity of
sites/information
Reflect on one’s own practice and that of
one's peers - blogs, forums etc
E-Diplomacy, Kolašin, June 2013
67
DiploFoundation ( Diplo ) is a non-profit organisation created in November 2002 by the governments of Malta and Switzerland. Diplo developed out of a project to introduce information and communication technologies into the practice of diplomacy, initiated in 1992 at the Mediterranean Academy of Diplomatic Studies in Malta. Diplo works to address the gap between the limited capacities and the growing needs of small and developing states, as well as marginalised groups, for meaningful participation in global policy processes. It offers online courses in diplomacy , and capacity development programmes which combine high quality online courses and in situ workshops, seminars, policy research, and policy immersion (e.g. internships) in real contexts. Diplo also develops online tools for distance learning, knowledge sharing, and e-participation. Diplo has received wide recognition for its work, including consultative status with the United Nations, the World E-democracy award 2009 and hosting the 2010 annual meeting of the International Forum on Diplomatic Training (the forum of directors of diplomatic academies and institutes). In 2012 Diplo was selected as one of the top 100 non-governmental organisations in the world. Dr Jovan Kurbalija is the founding director of DiploFoundation. He is a former diplomat with a professional and academic background in international law, diplomacy and information technology. In 1992 he established the Unit for IT and Diplomacy at the Mediterranean Academy of Diplomatic Studies in Malta. In 2002, after 10 years of success in education, research, and publishing, the unit evolved into DiploFoundation. Dr Kurbalija currently directs online learning courses on IG, ICT, and diplomacy and lectures in academic and training institutions in Switzerland, the United States, Austria, Belgium the United Kingdom, the Netherlands, and Malta. His main areas of research are diplomacy, Internet governance, e-diplomacy, online negotiations, and diplomatic law.
Translation of the text from the slide: Remember that smart use of smart tools saves time & enables effective diplomacy
Ovde mozes da kazes…. Ono sto je zanimljvo je da se mi ne srecemo prvi put sa izazovima tehnologije I prebacis meni da napravim istorijski pregled….
This is reported to have been the reaction of Lord Palmerston when he received the first telegraph message in the 1860’s. Every major new technological development has promoted a reaction similar to Lord Palmerston’s: the radio, the telephone, the Internet,…
The first is the changing environment for diplomatic activities, which includes ICT--‐driven changes in the modern economy, sovereignty, and the concept of power. Who – actors, where – various institutions, how – various formats (summits, forums, conferences, online), when - instantly After the end of the Cold War, more non-state actors are involved in IR. From multilateral settings, international meetings become increasingly multistakeholder settings. Non-state actors are coming from corporate and civil society sectors; formally internal actors, become now international actors. Businesses and civil society are communicating internationally between and among each other. Globalization process had put into question national borders; state, corporate sector and civil society are all engaged in cross boarder activities, cooperation, exchange, managing projects collaboratively. Globalization has also put into question distinction between foreign and domestic policy; State and non-State actors (corporate sector and civil society) are active within national economy as well as on a international scene. This is often referred to as ‘deep integration of national economies’ and rising influence of the non-state actors on diplomacy. Often, in order to have a credibility at home, civil society actors would engage internationally and work collaboratively on a global scale. Thus, through involvement of non-state actors on international scale, domestic affairs became increasingly inter-connected and inter-dependent across the globe.
Direct contact among each others and with citizens The fact that political leaders know each other well as well as the volume, ease and speed of communication in the age of information technology have resulted in a situation where communication between governments usually takes place without the intervention and often even the knowledge of the embassies.
The registry that very rarely publishes its statistics declared this summer a volume of 530,000 registered domain names. Launched 3 years ago .ME succeed in becoming a global “marketed” TLD, far from the initial ccTLD ("Country Code Top Level Domain") of Montenegro. The owners of .ME come from more than 200 countries. Given the popular use of the word “me” in English, it is not surprising that almost 53% of the registrants live in the USA, 8% in the UK and around 3% in Germany, Canada and Japan. The TLD .ME is perfect to promote the personalization between the Internet user and a firm. It is often used for company blogs. Among the successful domain names in .ME, the registry quotes about.me, blog.me (Korean blog platform used by 27 million users) or call.me. The .ME is also ‘victim” of the phenomenon of URL shorteners. The firms Facebook (FB.ME), Time Magazine (TI.Me, a funny "Domain Hack"), Yahoo (ME.Me) or Wordpress (WP.Me) already use it as such.
Prebacujem na tebe. Kazem sad ce vam Vlada pokazati kako svet izgleda kroz friendship na Facebook-u Ovo je pregled ‘friendship’-a na google. It provides deeper insight in something that could be called Emotional Geo-Strategy. Dosta podseca na glasanje za Evroviziju. Ovo je Crna Gora. Zanimljvo je da je Malta visoko. Mozes da kazes da pokuskavamo da nadjemo objasnjenje) http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-s-friendships#color=continent&story=1&country=ME Ovde mozes da pitas Andoru, sta misle koje su njihove top 5 “omijenih” zemalja http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-s-friendships#color=continent&story=1&country=AD Ili Thailand http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-s-friendships#color=continent&story=1&country=TH A onda da pokazes da su Filipinima najblisizi ‘prijatelji’ Saudiska Arabija, Kuvajt I Emirati (zbog velike expat community) http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-s-friendships#color=continent&story=1&country=PH
Ex: Arab spring, ACTA Govs can use IT to censor, or tweak or spin information – but t he wisest states might be those that recognise the power of dialogue and inclusiveness, and use the ICT to build trust and confidence in its services Whether the role of states and their representatives will wax or wane will, therefore, depend on their readiness to become early-adopters of ICT applications and the vantages they bring. It is, nevertheless, becoming inevitable that in diplomacy of the digital age the state representatives will have to network and partner with the empowered citizenry and their various representatives that seek for the value the diplomatic service can bring to their concerns. “This requires the MFA to track a wide range of non-political, low diplomacy issues, and to leverage its embassy network to work out the cross-linkages and potential leverages that help these varied actors” (Rana, 2007, p. 23) on their agendas.
Academics and practitioners do not look at the same issue from the same perspective; they are using different lenses while talking on the same issue. While academics are looking to ‘explain’ the issue, practitioners ‘deal’ with the issue focusing to achieve the best possible outcome. Though the communicational gap between professional cultures cannot be abolished, it can be ‘bridged’ with mutual understanding of each other professional culture.
My story moves to the third sequence, which could be labeled 'lost in translation'. It is frequent to encounter specialised negotiations such as telecommunication, climate change, and health, among other topics. This was summarised nicely by Professor Faure: 'On each side of the table, national culture and organisational culture unite while professional cultures divide. Across the table, the situation is the opposite: national culture and organisational culture divide whereas professional culture may facilitate communication and agreement' (Faure, 1999). Different professional cultures frame policy issues differently. Here are a few main characteristics of the professional cultures involved in Internet governance: DIPLOMATS – process/national interest IT PEOPLE – respect facts, difference between assumption and knowledge, solution-oriented ACADEMICS – comprehensive, explaining CIVIL SOCIETY – flexible, expert, lack of understanding of multilateral communication context Here is a dialogue that we use in our contextual exercises illustrating tacit aspects of different professional cultures: EXPERT: All that's left is to formulate an agreement based on our technical analysis. We have a solution!! DIPLOMAT: Yes. We are almost there. It will take some thought. EXPERT: It's just a matter of accepting these two paragraphs. DIPLOMAT: Yes, it provides us with a very solid background. Perhaps we can take a break now. EXPERT: A break? We just had one. This really shouldn't take very long. And then we're finished. DIPLOMAT: Yes. Very easy. Maybe just a short break. EXPERT: OK. But let's make it quick.
Unlike state representatives, non-state actors and especially civil society, which favour bottom-up approaches, are bonded strongly to Internet from its early days and are feeling comfortable with – if not dependant of – utilising it for contacts, communications and collaboration. To be able to communicate with new partners in contemporary diplomacy, professional diplomats need to become skilful using same services. Changes in ways diplomats communicate with others do not only refer to adopting new technologies but rather to a paradigm shift caused by them: acknowledging citizenry as an actor, thus maintaining two-way communication and interaction, such as individual e-mails and personal blog posts with comments enabled, to complement traditional public statements; exchanging great number of condensed and clear messages with partners to complement traditional exchange of notes; careful sounding of, but also active participation in discussions led by non-state actors, such as online discussion forums, to complement traditional sounding through media and diplomatic channels only; raising awareness of the global feature of all communications and information shared, with much less space for ‘deniability’; accustoming to highly increased frequency of communications and information flow with diversity of actors on number of parallel threads. In a vibrant world of Internet where millions of e-mails, forum posts and tweets are exchanged daily following up on variety of events worldwide, a diplomat is required to provide fast response with solid knowledge in diversity of thematic areas. While no wise respond can be made without proper thinking – and thinking still asks for time in spite of technology revolution – collecting and analysing related info, discussing it internally and making decisions on the proper reaction can be accelerated by using ICT.
Every new technological and social development eventually brings new political, legal, and economic issues that need to be addressed either at the national or the international level, or both. The telegraph, the telephone, radio, the satellite, and the Internet followed, more or less, a similar pattern in becoming a “topic on the diplomatic agenda.”
Cyberwarfare: Estonia, Iran Sony and private data ACTA Arab spring/HR Economy and investments
source: wikipedia graphic outline of internet connections
Impact on DD: we all know about the infrastructure...
virtual worlds and emerging issues
virtual worlds and emerging issues
Remember that smart use of smart tools saves time & enables effective diplomacy 24 hours day 8 pieces of information in working memory maintain 148 stable social contacts (Dunbar’s number)
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Seen this sign? Some places specifically prohibit the use of twitter! (closed meetings, etc)
Gartner’s model describes how new technology is adopted by society. We provided initial data on web-tools (green dots) and diplomatic practice (blue dots) based on a quick survey among Diplo-staff. The survey shows two biases. The first is a general one, seeing e-diplomacy through the media coverage of e-diplomacy in the US State Department, the most advanced in this field. For example, the use of Twitter is beyond hype-point, while many other countries and international organisations are in the very early phase of adopting Twitter. The second bias is more specific for Diplo, coloured by our involvement in, for example, online diplomatic training (the last 15 years) and e-participation (the last 6 years). In both areas we have reached the phase of re-evaluating and are trying to move to the ‘plateau of productivity’. The level of e-learning and e-participation varies worldwide. For example, e-participation is in an early phase, perceived predominantely as the web-broadcasting of international events short of using interactive e-tools. Before you start commenting on the map, let me provide a short explanation of the e-diplomacy hype cycle illustration. The cycle starts with a technology trigger and moves quickly to the peak of inflated expectations. This is the moment of high techno-excitement. The cycle then turns downwards towards the phase of disillusionment. . In this phase we start asking questions: Are these tools really as efficient as we thought? Are they really going to change social reality? Twitter is being re-evaluated in this way at the moment by diplomats.In the disillusionment phase, the survey puts the impact of Internet tools on public diplomacy, diplomatic training, and consular service. This re-evaluation sets the stage for the slope of enlightenment , and ultimately, what Gartner calls the 'plateau of productivity' or real and full use of new technology in diplomatic activities. According to the survey, the use of webinar tools and MFA blogs is approaching maturity, as they are increasingly integrated into everyday diplomatic activities. Some activities could not fit easily in the model. One of them is negotiations. I disagreed with the ‘collective wisdom’ of Diplo (expressed in the survey) that negotiations is at the beginning of the cycle. Although there is very little techno-hype around negotiations, the Internet and computers have already had a rather invisible, but profound, impact on negotiations. Some simple tools such as editing with track changes in MS Word or e-mail exchange in the preparations of face-to-face negotiations have already impacted negotiation dynamics substantially. Please let us know your views on the first version of the e-diplomacy hype cycle based on input from Diplo’s community. Is anything missing? Are the different tools and diplomatic activities properly placed?
E-tools and procedures cannot be imposed. They need to grow bottom-up from diplomats. Sometimes they come from diplomats with an interest in the Internet. With a technologically savvy young generation, this is becoming more common. Sometimes, technologists should nudge diplomats to start using certain tools. The old quote from Einstein applies: If you can't explain it to a six-year-old, you don't understand it yourself. Simplicity paves the way for acceptance of new tools. The attention span of users is limited. Money rarely solves the problems that e-diplomacy has to address: changes in professional cultures and new approaches. On the contrary, a lot of money can trigger grand projects and lead towards ultimate failure. You can get great graphs, hire many expensive consultants, and give exciting presentations. But change does not happen this way. The corporate sector and governments are full of grand e-projects which failed. It is easy to slip into an attempt to create strategy. As soon as we see a new tool emerging, we tend to put it in a strategic framework. The tolerance of failure is the main field of tension between diplomacy and social media cultures. Diplomacy is a risk-avoidance profession. Social media projects have an in-built possibility for failure. Many social initiatives fail. Diplomatic services are rich with expertise and knowledge. These resources are usually underutilised because of organisation and professional structure. Diplomatic services have to move from the traditional need-to-know principle to a need to share. Most of the current e-diplomacy coverage focuses on public diplomacy: twiplomacy, president and ministers tweeting, etc. It is just the tip of iceberg. Much more of e-diplomacy happens in thousands of diplomatic negotiations, policy initiatives, and mediation happening every day worldwide. They are less visible than public diplomacy, but not less important. They involve, among others, e-participation in international meetings, inclusive drafting of political documents, and foreign policy coordination in diplomatic services and national governments. Traditionally, diplomatic services tended to control the interpretation of the message by domestic and foreign public (selection of media, reducing ambiguity). In the social media space, it is almost impossible to control the interpretation of message. Diplomatic services should be aware of this risk. E-diplomacy innovation needs support from the top leadership. This is particularly important in the early days of innovation. One of the success factors of the State Department’s E-diplomacy project was personal support from the State Secretary Clinton.
E-tools and procedures cannot be imposed. They need to grow bottom-up from diplomats. Sometimes they come from diplomats with an interest in the Internet. With a technologically savvy young generation, this is becoming more common. Sometimes, technologists should nudge diplomats to start using certain tools. The old quote from Einstein applies: If you can't explain it to a six-year-old, you don't understand it yourself. Simplicity paves the way for acceptance of new tools. The attention span of users is limited. Money rarely solves the problems that e-diplomacy has to address: changes in professional cultures and new approaches. On the contrary, a lot of money can trigger grand projects and lead towards ultimate failure. You can get great graphs, hire many expensive consultants, and give exciting presentations. But change does not happen this way. The corporate sector and governments are full of grand e-projects which failed. It is easy to slip into an attempt to create strategy. As soon as we see a new tool emerging, we tend to put it in a strategic framework. The tolerance of failure is the main field of tension between diplomacy and social media cultures. Diplomacy is a risk-avoidance profession. Social media projects have an in-built possibility for failure. Many social initiatives fail. Diplomatic services are rich with expertise and knowledge. These resources are usually underutilised because of organisation and professional structure. Diplomatic services have to move from the traditional need-to-know principle to a need to share. Most of the current e-diplomacy coverage focuses on public diplomacy: twiplomacy, president and ministers tweeting, etc. It is just the tip of iceberg. Much more of e-diplomacy happens in thousands of diplomatic negotiations, policy initiatives, and mediation happening every day worldwide. They are less visible than public diplomacy, but not less important. They involve, among others, e-participation in international meetings, inclusive drafting of political documents, and foreign policy coordination in diplomatic services and national governments. Traditionally, diplomatic services tended to control the interpretation of the message by domestic and foreign public (selection of media, reducing ambiguity). In the social media space, it is almost impossible to control the interpretation of message. Diplomatic services should be aware of this risk. E-diplomacy innovation needs support from the top leadership. This is particularly important in the early days of innovation. One of the success factors of the State Department’s E-diplomacy project was personal support from the State Secretary Clinton.
Developing social media 'credentials' (engaging, relevant content) while preserving diplomatic credentials (avoid unnecessary controversies and reduce risk)
“ paradox of plenty” – “situation in which an information glut results in a scarcity of attention” (Scott, 2006); winning the attention of the constituencies and then their trust is a much needed skills of today
An example from a Diplo staff member of curation, gathering links and source into a Netvibes page to share with colleagues and students
Example of search engine bias against Southern sources: there are many strong research and policy institutions in Africa and elsewhere in the global South but the algorithms used by Google favour Northern insitutions. And there is more, as this video clip shows
Here on the left is the original tweet about the ambassadors official vehicle. It included the Canadian regulations dealing with the purchase of official details. This went viral on weibo, because it touched the hot issue of government use of public funds. In the first week of December canadaweibo had a tweet go viral and gain widespread national media attention in China. In advance of the Ambassador’s webchat and interviews we had been saving up some “supertweets” which we thought might generate interest in the HOM’s webchat. One of them took off to a degree beyond our expectations. In this tweet, the Ambassador introduced his car – a modest hybrid – and outlined the GoC rules for purchase of official vehicles. While this sounds innocuous to Canadians, it predictably touched a nerve in China, where misuse of public funds is an exceptionally hot issue. Within one day the tweet had 900 comments and 2 thousand retweets. The majority of comments were complaints about Chinese government spending and the priviledges of cadres. A minority of followers suggested that this was interference in Chinese affairs, or that Canadians were just cheap (which I suppose we are). Many made more substantive remarks about transparency and governance. The Ambassador entered the discussion, responding to critics that our fans like to know how the Embassy and the Canadian government function, and we are telling them. Gratifyingly, some Chinese government officials posted positive comments about our operating procedures. The story was widely covered by Chinese media and the discussion itself became news , which was widely reported on by online and traditional news sources. The tone of coverage was surprisingly positive. Even Global Times, who have in the past been generally tough on Canada, focussed on the issue of governance and how Canada was making a contribution. Quoting a member of the National People’s Congress, the paper noted: "Government vehicle issue in China is a mess, and our government is the most unwilling in the world to talk about it," said Ye Qing, a deputy known for his studies into the matter “I really appreciate the ambassador's attitude and their government's transparency," Earlier this year, a new Chinese policy on official car purchases was announced. Im not sure that we are responsible for that, but we certainly catalyzed a debate, or at least made a contribution to it that we probably couldn’t have done via demarches. I would like to note that the proportion of these “serious” or “sensitive” tweets to all other news on Canadweibo has to be kept low to avoid getting a reputation for being preachy, rather than helpful, transparent, and informative.
There is experimentation everywhere: we are only at the beginning
30 embassies have sites in Sina Weibo, canada second, 250,000 followers; 424 Million members; illustreates, that as with Orkut in Brazil 5-1- years ago, the social network becomes the media infrastructure, the first place many people engage with the Interweb
30 embassies have sites in Sina Weibo, canada second, 250,000 followers; 424 Million members; illustreates, that as with Orkut in Brazil 5-1- years ago, the social network becomes the media infrastructure, the first place many people engage with the Interweb
Tips for facebook? National/linguistic/refional culture driven variations in essence it’s a photo sharing site monitor for it’s use a communication infrastructure
Open (and linked) data coming up the inside track like an express train – are you ready to be mashed up, and questioned wherever you are
There is a myriad of new tools, and they are all changing… so best to get away from a tool focus