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Creating ripples,
Making waves
Ecople Strategy & Recommendations
June 2021
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2
Meet Rosemary and her son, Vince
1
“Why is maintaining a
sustainable lifestyle
much costlier and
inconvenient?”
“I do what I can to play
my part, but honestly, I
don’t know how much
impact I’m making.”
3
2
“I’m not sure what
other ways I can
further reduce my
carbon footprint.”
21, University Student
43, Working Mum
Outside of my busy academic life, I actively
participate in activities that make my future a
better place. I want more impactful ways for me to
contribute to a sustainable living.
I want my family to adopt a sustainable lifestyle
but sustainable choices seem more expensive and
less convenient. I’m not sure if my small actions
contribute towards the larger scale of things.
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3
Concept Vision
• The advent of EcoCity where the future is in our hands
Tangibility
Awareness Convenience
“How might we engage our users
through a fun, meaningful and
functional experience in leading a
sustainable lifestyle?”
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4
Ecople
Reimagined.
Sustainability meets fun
1
2
3
Biometric easy login.
Away impact notifications.
4
Daily progress tracker.
Main habitat interface.
Key Features:
• Dashboard - Location, Weather, Points
• Real-time Carbon Footprint Tracker
• Quick Navigation
• Interactive Habitat
• Instrumental Background Music
Pre-entry notifications.
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5
Measurable impact by habits
1
2
3
Always informed about
your ripple of impact.
Activities are suggested
according to user profile.
4
Slide to log tasks. Swipe
to complete tasks.
Simple interface to
accommodate activities
and challenges.
Ecople
Reimagined.
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6
The knowledge in your hands
1
2
3
Learn about sustainability
within the app.
Curated content aligned to
the Singapore Green Plan.
4
Attain shared understanding
in going carbon neutral.
Participate in community
events through tribes.
Ecople
Reimagined.
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7
Making data-informed choices
1
2
3
Scan your grocery receipt
to assess impact on your
carbon footprint.
Sustainability checklist as
your shopping companion.
Eco-choice aggregator.
Ecople
Reimagined.
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8
Small actions, deep impact
1
2
3
Go carbon neutral with
our climate projects.
Earn ripple points while at it.
4
Progress together as one
united community.
Propose your own
Climate Project.
Ecople
Reimagined.
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9
Seamless integration
Voice control for
task logging
Press & hold
to log tasks
Home screen
widget
10
Driving Awareness, Pushing Adoption, Increasing Stickiness
Word of Mouth
- Green Ambassador
- Referral Rewards
Community Building
- User Networking
- Forums Interaction
SEO
- Paid Ads
Internal Corp Partners
- Olam Stakeholders
NGO Partners
- Talks and Workshops
- Case Competition
UI/UX Redesign
- Fun Element
Incorporation
- Modern Look
- Easy Navigation
Influencer
- KOL Engagement
Educational Partners
- Eco Stewardship
External Corp Partners
- EZ-Link Integration
- Sharing Bike API
Early Adopter
- Promotion on Adoption
- Testimonials
Omni Channel
Campaigns
Rewards
- Incentive Scheme
- Rewards Exchange
PR
- Media & Press
- Influencer Engagement
Awareness
Adoption
Stickiness
Promotions Better UX/UI Partnerships
Roadmap for Landing
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Stages & Enablers
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Unique Positioning for Ecople
Emerge as Sustainable
Lifestyle Platform App
• Anchor Tenant
Partnerships with
Government
• Corporate ESG
Partnerships
• Merchant Partnerships
to reach to Individuals
• Early Mover Advantage
Potential for new
business model
• Worthy cause to solve
the climate problem
• Enhance Ecople
Group’s image and
long-term value
• Market potential
growth at 20% CAGR
Attain carbon neutral
status nationwide
• Being a sustainable and
self-sufficient nation
will enhance the
economy
• A resilient future for
nation, its resources
and its people
• Momentum is swinging
towards sustainability
GROUP
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Are you an Advocate yet?
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Appendices
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Appendices – User Stories
User stories generated for sprints in Q1
As a user, I want a fun and
immersive experience so that I can
remain engaged and committed to
leading a sustainable lifestyle.
As a user, I want a hassle-free way
to log my daily activities so that I
can spend my time on more
meaningful content in the app.
As a user, I want to see the impact
of my actions against others in the
same location so that I can feel a
sense of achievement.
As a user, I want a simple way to
scan my grocery list so that I can
review my carbon footprint before
my next purchase.
As a user, I want a simple way to
access if my purchases are
sustainable so that I can make
better buying decisions.
As a user, I want to interact with
like-minded people interested in
the same topics as me so that I am
motivated to do more.
As a user, I want a curated,
trustworthy list of content on
sustainable living so that I can
understand how I can contribute
more towards this cause.
As a user, I want to understand the
what impact can habits have on a
large scale so I can be an advocate
for this cause.
As a user, I want to options in
contributing to offset my carbon
footprint so that I can do more
when I have the means.
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15
Appendices – App Introduction
App features summary
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Appendices – Carbon Footprint Onboarding
Carbon Footprint Onboarding
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Appendices – Ecople Kids Version
Polar Bear Mascot as an AI-Powered Tutorial Guide & Chatbot Icon
Abe the Polar Bear
Ecople Kids Ambassador
• Mascot
• App tutorial guide
• Chatbot
• Companion
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Appendices – Audience Research
Source: The Straits Times, Dec 2019
”More in Singapore aware of climate change, and willing to bear costs and inconvenience to safeguard planet: Survey”
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Appendices – Target Reach
*Survey by
National Climate
Change
Secretariat in
2019
Target users in 6 months
Market Sizing of
Singapore’s 5.7
million population
Note(s):
Singapore;
June 2020;
1,003
respondents,
Source(s):
Rakuten
Insight; DIA
brands; ID
1208384 0.6% 3.89%
34.93%
50.1%
10.48%
0%
10%
20%
30%
40%
50%
60%
Strongly
disagree
Disagree Neutral Agree Strongly
agree
Share
of
respondents
Share of consumers who preferred brands that were
socially-conscious and functional in Singapore
Number of latent and ‘live’ Eco warriors are on
the rise and an app like Adva can have a wider
reach base on our recommendation.
Momentum is strong
10k in 3 months
50k in 6 months
Reasons to Believe Start from home
initiative:
Reach out to 40k Olam
employees to adopt app
At least
10x
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Appendices – Projected Marketing Costs
First 6 Months
# Reach Conversion # Users Cost
SEO & PR
- Paid Ads 200,000 0.125% 2,500 10,000
- Media & Press 500,000 0.2% 1,000 25,000
- Influencer Engagement 100,000 2.5% 2,500 20,000
Moni Campaign
- Channel Campaigns - - - -
Rewards
- Incentive Scheme 100,000 0.5% 500 5,000
Word of Mouth
- Ambassador Program 10,000 5% 500 10,000
Community Building
- Networking 2,000 10% 200 10,000
Partnership
- Educational Workshop 5,000 10% 500 15,000
Total 7,700 95,000
Acquisition Cost Per User = SGD 12.33
Appendices – Resources Required
Short term
1. Content strategist
• Generate weekly sustainability related contents for users
2. Business development on partnerships – public sector, corporate
• Network and seek partnerships with public sectors and corporate companies
Long term
1. AI programmer
• To program AI to recognise images to remove manual data entry
• To recommend resources to users base on their preferences
2. Data Scientist
• To analyse data gather from the app for the following purpose
• Image recognition for automated data entry
• Manage data accumulated by users
3. Machine learning expert
• To study user’s preferences, likes and dislikes
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25
Appendices – Singapore Green Plan 2030
Source: Singapore Green Plan

Ecople Climate Fintech App Case Study - Creating Ripples, Making Waves

  • 1.
  • 2.
    Copyright © by 2021 Roque Group. All rights reserved. 2 Meet Rosemary andher son, Vince 1 “Why is maintaining a sustainable lifestyle much costlier and inconvenient?” “I do what I can to play my part, but honestly, I don’t know how much impact I’m making.” 3 2 “I’m not sure what other ways I can further reduce my carbon footprint.” 21, University Student 43, Working Mum Outside of my busy academic life, I actively participate in activities that make my future a better place. I want more impactful ways for me to contribute to a sustainable living. I want my family to adopt a sustainable lifestyle but sustainable choices seem more expensive and less convenient. I’m not sure if my small actions contribute towards the larger scale of things.
  • 3.
    Copyright © by 2021 Roque Group. All rights reserved. 3 Concept Vision • Theadvent of EcoCity where the future is in our hands Tangibility Awareness Convenience “How might we engage our users through a fun, meaningful and functional experience in leading a sustainable lifestyle?”
  • 4.
    Copyright © by 2021 Roque Group. All rights reserved. 4 Ecople Reimagined. Sustainability meets fun 1 2 3 Biometriceasy login. Away impact notifications. 4 Daily progress tracker. Main habitat interface. Key Features: • Dashboard - Location, Weather, Points • Real-time Carbon Footprint Tracker • Quick Navigation • Interactive Habitat • Instrumental Background Music Pre-entry notifications.
  • 5.
    Copyright © by 2021 Roque Group. All rights reserved. 5 Measurable impact byhabits 1 2 3 Always informed about your ripple of impact. Activities are suggested according to user profile. 4 Slide to log tasks. Swipe to complete tasks. Simple interface to accommodate activities and challenges. Ecople Reimagined.
  • 6.
    Copyright © by 2021 Roque Group. All rights reserved. 6 The knowledge inyour hands 1 2 3 Learn about sustainability within the app. Curated content aligned to the Singapore Green Plan. 4 Attain shared understanding in going carbon neutral. Participate in community events through tribes. Ecople Reimagined.
  • 7.
    Copyright © by 2021 Roque Group. All rights reserved. 7 Making data-informed choices 1 2 3 Scanyour grocery receipt to assess impact on your carbon footprint. Sustainability checklist as your shopping companion. Eco-choice aggregator. Ecople Reimagined.
  • 8.
    Copyright © by 2021 Roque Group. All rights reserved. 8 Small actions, deepimpact 1 2 3 Go carbon neutral with our climate projects. Earn ripple points while at it. 4 Progress together as one united community. Propose your own Climate Project. Ecople Reimagined.
  • 9.
    Copyright © by 2021 Roque Group. All rights reserved. 9 Seamless integration Voice controlfor task logging Press & hold to log tasks Home screen widget
  • 10.
    10 Driving Awareness, PushingAdoption, Increasing Stickiness Word of Mouth - Green Ambassador - Referral Rewards Community Building - User Networking - Forums Interaction SEO - Paid Ads Internal Corp Partners - Olam Stakeholders NGO Partners - Talks and Workshops - Case Competition UI/UX Redesign - Fun Element Incorporation - Modern Look - Easy Navigation Influencer - KOL Engagement Educational Partners - Eco Stewardship External Corp Partners - EZ-Link Integration - Sharing Bike API Early Adopter - Promotion on Adoption - Testimonials Omni Channel Campaigns Rewards - Incentive Scheme - Rewards Exchange PR - Media & Press - Influencer Engagement Awareness Adoption Stickiness Promotions Better UX/UI Partnerships Roadmap for Landing Copyright © by 2021 Roque Group. All rights reserved. Stages & Enablers
  • 11.
    Copyright © by 2021 Roque Group. All rights reserved. 11 Unique Positioning forEcople Emerge as Sustainable Lifestyle Platform App • Anchor Tenant Partnerships with Government • Corporate ESG Partnerships • Merchant Partnerships to reach to Individuals • Early Mover Advantage Potential for new business model • Worthy cause to solve the climate problem • Enhance Ecople Group’s image and long-term value • Market potential growth at 20% CAGR Attain carbon neutral status nationwide • Being a sustainable and self-sufficient nation will enhance the economy • A resilient future for nation, its resources and its people • Momentum is swinging towards sustainability GROUP
  • 12.
  • 13.
  • 14.
    Copyright © by 2021 Roque Group. All rights reserved. 14 Appendices – UserStories User stories generated for sprints in Q1 As a user, I want a fun and immersive experience so that I can remain engaged and committed to leading a sustainable lifestyle. As a user, I want a hassle-free way to log my daily activities so that I can spend my time on more meaningful content in the app. As a user, I want to see the impact of my actions against others in the same location so that I can feel a sense of achievement. As a user, I want a simple way to scan my grocery list so that I can review my carbon footprint before my next purchase. As a user, I want a simple way to access if my purchases are sustainable so that I can make better buying decisions. As a user, I want to interact with like-minded people interested in the same topics as me so that I am motivated to do more. As a user, I want a curated, trustworthy list of content on sustainable living so that I can understand how I can contribute more towards this cause. As a user, I want to understand the what impact can habits have on a large scale so I can be an advocate for this cause. As a user, I want to options in contributing to offset my carbon footprint so that I can do more when I have the means.
  • 15.
  • 16.
  • 17.
    Copyright © by 2021 Roque Group. All rights reserved. 17 Appendices – EcopleKids Version Polar Bear Mascot as an AI-Powered Tutorial Guide & Chatbot Icon Abe the Polar Bear Ecople Kids Ambassador • Mascot • App tutorial guide • Chatbot • Companion
  • 18.
    Copyright © by 2021 Roque Group. All rights reserved. 18 Appendices – AudienceResearch Source: The Straits Times, Dec 2019 ”More in Singapore aware of climate change, and willing to bear costs and inconvenience to safeguard planet: Survey”
  • 19.
    Copyright © by 2021 Roque Group. All rights reserved. 19 Appendices – TargetReach *Survey by National Climate Change Secretariat in 2019 Target users in 6 months Market Sizing of Singapore’s 5.7 million population Note(s): Singapore; June 2020; 1,003 respondents, Source(s): Rakuten Insight; DIA brands; ID 1208384 0.6% 3.89% 34.93% 50.1% 10.48% 0% 10% 20% 30% 40% 50% 60% Strongly disagree Disagree Neutral Agree Strongly agree Share of respondents Share of consumers who preferred brands that were socially-conscious and functional in Singapore Number of latent and ‘live’ Eco warriors are on the rise and an app like Adva can have a wider reach base on our recommendation. Momentum is strong 10k in 3 months 50k in 6 months Reasons to Believe Start from home initiative: Reach out to 40k Olam employees to adopt app At least 10x
  • 20.
    Copyright © by 2021 Roque Group. All rights reserved. 20 Appendices – ProjectedMarketing Costs First 6 Months # Reach Conversion # Users Cost SEO & PR - Paid Ads 200,000 0.125% 2,500 10,000 - Media & Press 500,000 0.2% 1,000 25,000 - Influencer Engagement 100,000 2.5% 2,500 20,000 Moni Campaign - Channel Campaigns - - - - Rewards - Incentive Scheme 100,000 0.5% 500 5,000 Word of Mouth - Ambassador Program 10,000 5% 500 10,000 Community Building - Networking 2,000 10% 200 10,000 Partnership - Educational Workshop 5,000 10% 500 15,000 Total 7,700 95,000 Acquisition Cost Per User = SGD 12.33
  • 21.
    Appendices – ResourcesRequired Short term 1. Content strategist • Generate weekly sustainability related contents for users 2. Business development on partnerships – public sector, corporate • Network and seek partnerships with public sectors and corporate companies Long term 1. AI programmer • To program AI to recognise images to remove manual data entry • To recommend resources to users base on their preferences 2. Data Scientist • To analyse data gather from the app for the following purpose • Image recognition for automated data entry • Manage data accumulated by users 3. Machine learning expert • To study user’s preferences, likes and dislikes Copyright © by 2021 Roque Group. All rights reserved.
  • 22.