SlideShare a Scribd company logo
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Agenda
1.  About Us – A Brief Introduction
2.  What is Fulfilment
3.  Cross Border
4.  Case studies:
5.  Summary & Conclusion
About Us
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
“To accelerate our customers’ success by providing market-leading bespoke
fulfilment services through know-how: Process, Technology
and our skilled and committed team.”
Our Mission
Introduction to Autofulfil
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Introduction to Autofulfil
v  Incorporated in 2013, Autofulfil Limited is an Irish company that was founded to provide bespoke
fulfilment services in scale to meet the needs of the fast-growing eCommerce industry.
v  We support both B2C and B2B businesses by providing bespoke fulfilment services including stock
storage, picking and packing, distribution, returns management, customer service and kitting /
light assembly.
v  Our main fulfilment centre is based in Oranmore, Co. Galway and consists of 30,000 sq ft of 12 metre
high warehousing and offices. An internally-constructed mezzanine structure provides us with up to
100,000 sq ft of eCommerce fulfilment space Our warehouse management systems integrate with
Ireland’s major couriers including DPD, Fastway, An Post and UPS.
v  Customers of Autofulfil benefit from live online access to their stock, status of their orders and can
view a range of tailored reports via our Warehouse Management Software Portal.
v  Autofulfil manages one of Ireland’s largest online retailers, processing over 2,000+ orders per day
during peak demand. The high accuracy and speed of delivery of these orders resulted in 1,000’s
public Google reviews 4.9-star.
v  The company has been profitable every each year since 2015, on target to grow at 50% in 2019
v  Since May 2014, Autofulfil has picked, packed and shipped more than 6 million items, across 1
million orders.
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Our Home – Facility Specification
External view
Internal view
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Meet the Management Team
v  20+ years
entrepreneurial
experience
founding, developing
and growing
businesses from €1m
to €25m revenues in
fulfilment, online
retailing, financial
services and
property
v  5 years with Merrill
Lynch in London
v  Managed companies
with total assets in
excess of £75m
Andy Byrne
Director
Zuzanna Norek
Operations Manager
v  5 years with Autofulfil
v  Honours Bachelor’s
Degree In Logistics
and Warehouse
Engineering
v  8+ years Logistics
and Warehousing
experience
v  4 years Managerial
Experience
v  15 years
Management
Consulting
Experience
v  10 years with
Accenture
v  4 years supporting
start-ups and SMEs
Gina Galligan
Director
Paul Myers
E-Commerce Sales &
Marketing
v  20 years Industry
experience .
v  8 years eCommerce
& Digital experience
– multinational /
national companies
v  Multi channel expert
with Extensive
Global Network
v  Engineering
background
Siobhan Tivey
Customer Relationship
Manager
v  3 years with Autofulfil
v  6+ years in Customer
Service
v  2 years previous
London-based retail
management
experience
v  Managed the
implementation of
Autofulfil’s new
warehouse system
Agnieszka Pluta
Warehouse Manager
v  3 years with Autofulfil
v  Masters Degree in
Management
v  Bachelors Degree in
Management
v  2+ years Managerial
Experience
v  10+ in Administration
Services in Poznan,
Poland
v  2 years Customer
Service experience
“Built by Online Retailers for Online Retailers”
What is Fulfilment
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
What is Fulfilment
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
What is Fulfilment – The 4 Elements
❏  Inbound
❏  Storage (Kitting)
❏  Pick & Pack
❏  Shipping
1)
2)
3)
4)
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
What is Fulfilment – Performance
❏  2018
●  35 Customers
●  150k Orders
●  1+ million items
❏  2019
●  65+ Customers
●  250k+ Orders
●  1.5+ million items
Lets talk Cross-Border
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Cross-Border
❏  EI Experience to Share
●  Export Sales
●  What is it?
●  What about Autofulfil in numbers?
❏  EI Export Development
●  Grants / Funding
●  Training & Supports
●  Events
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Cross-Border
❏  Export Facts B2B
●  Invoiced 23 Clients in 2019
●  YoY estimate = €220k c. 10%
●  YTD Growth = 70%
●  In 2020 = €450k Export Sales
●  2020-2021 Target
❏  Export Facts B2C
●  Over 70 Countries
●  Anyone heard of Reunion?
●  20k Orders so far in 2019
●  100% of clients export
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Cross-Border
❏  2018
●  35 Customers
●  150k Orders
●  1+ million items
❏  2019
●  65+ Customers
●  200k+ Orders
●  1.5+ million items
What about Brexit?
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Brexit
❏  What’s going to happen?
●  Any Boris fans here?
●  The latest
●  The Impact
●  And implications
❏  EI Export Development
●  Grants / Funding
●  Training & Supports
●  Events
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Insights
❏  Australian Healthcare
●  Global Market segment - €300m
●  EU = 34% c. €100m
●  200,000+ Orders p.a.
❏  US Company
●  3,000+ EU Orders a month
❏  Global Healthcare
●  1,000+ IE Orders a month
✦  10,000 components
❏  UK Client
●  6 - 8,000 Orders a month
●  Contingency underway
❏  UK Gift card
●  50,000 units p.a.
●  One IE Client
Case Studies
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Case Study
❏  Company B
●  Started in 2012
●  Female Entrepreneur
●  1,000+ Orders a month
●  Black Friday weekend Record
✦  10,000 Orders
❏  Company A
●  US Client
●  Cosmetics
●  Female Entrepreneur
●  2 – 3,000+ Orders a month
●  5 European Countries
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Case Study
❏  Company D
●  Started 3 years ago
●  Female Entrepreneur
●  600+ Orders a month in Q2
●  1,000+ Orders a month in Q3
●  JV Example:
✦  150+ Sales
❏  Company C
●  Started in 2017
●  Male Entrepreneur
●  500-1,000+ Orders a month
●  New Product Design & Launch
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Case Study – More Examples
❏  Example 1
●  Started 1 year ago
●  800+ Orders a month in Q3
❏  Example 2
●  Started 3 months ago
●  200 Orders a month in July
●  Social Campaign driven
❏  Example 3
●  Started 1 year ago
●  800+ Orders a month in Q3
❏  Example 4
●  Started in 2019
●  100 Orders a month
●  Subscription model
Summary
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
To recap
❏  4 Stages of Fulfilment: Inbound, Storage, P&P, Shipping
❏  Know your tipping point … 100, 500 … 1,000?
❏  You’re in the right place … e.g. New US client
❏  Uplift – 80% of customers experience 20%+ increase in Sales
❏  Companies all over Ireland are shipping 1,000s of orders a
day right now
Orders at 9:30am this morning:
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
To recap
❏  Get your free Notedpad: www.autofulfil.com/contact
❏  Email: pmyers@autofulfil.com
❏  Also, check out YouTube Channel to see our facility
www.autofulfil.com • info@autofulfil.com • +353 1 5415460
Thank you!
We’re Better Together

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Ecommerce summit 2019 - Autofulfil

  • 1. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Agenda 1.  About Us – A Brief Introduction 2.  What is Fulfilment 3.  Cross Border 4.  Case studies: 5.  Summary & Conclusion
  • 3. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 “To accelerate our customers’ success by providing market-leading bespoke fulfilment services through know-how: Process, Technology and our skilled and committed team.” Our Mission Introduction to Autofulfil
  • 4. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Introduction to Autofulfil v  Incorporated in 2013, Autofulfil Limited is an Irish company that was founded to provide bespoke fulfilment services in scale to meet the needs of the fast-growing eCommerce industry. v  We support both B2C and B2B businesses by providing bespoke fulfilment services including stock storage, picking and packing, distribution, returns management, customer service and kitting / light assembly. v  Our main fulfilment centre is based in Oranmore, Co. Galway and consists of 30,000 sq ft of 12 metre high warehousing and offices. An internally-constructed mezzanine structure provides us with up to 100,000 sq ft of eCommerce fulfilment space Our warehouse management systems integrate with Ireland’s major couriers including DPD, Fastway, An Post and UPS. v  Customers of Autofulfil benefit from live online access to their stock, status of their orders and can view a range of tailored reports via our Warehouse Management Software Portal. v  Autofulfil manages one of Ireland’s largest online retailers, processing over 2,000+ orders per day during peak demand. The high accuracy and speed of delivery of these orders resulted in 1,000’s public Google reviews 4.9-star. v  The company has been profitable every each year since 2015, on target to grow at 50% in 2019 v  Since May 2014, Autofulfil has picked, packed and shipped more than 6 million items, across 1 million orders.
  • 5. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Our Home – Facility Specification External view Internal view
  • 6. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Meet the Management Team v  20+ years entrepreneurial experience founding, developing and growing businesses from €1m to €25m revenues in fulfilment, online retailing, financial services and property v  5 years with Merrill Lynch in London v  Managed companies with total assets in excess of £75m Andy Byrne Director Zuzanna Norek Operations Manager v  5 years with Autofulfil v  Honours Bachelor’s Degree In Logistics and Warehouse Engineering v  8+ years Logistics and Warehousing experience v  4 years Managerial Experience v  15 years Management Consulting Experience v  10 years with Accenture v  4 years supporting start-ups and SMEs Gina Galligan Director Paul Myers E-Commerce Sales & Marketing v  20 years Industry experience . v  8 years eCommerce & Digital experience – multinational / national companies v  Multi channel expert with Extensive Global Network v  Engineering background Siobhan Tivey Customer Relationship Manager v  3 years with Autofulfil v  6+ years in Customer Service v  2 years previous London-based retail management experience v  Managed the implementation of Autofulfil’s new warehouse system Agnieszka Pluta Warehouse Manager v  3 years with Autofulfil v  Masters Degree in Management v  Bachelors Degree in Management v  2+ years Managerial Experience v  10+ in Administration Services in Poznan, Poland v  2 years Customer Service experience “Built by Online Retailers for Online Retailers”
  • 8. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 What is Fulfilment
  • 9. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 What is Fulfilment – The 4 Elements ❏  Inbound ❏  Storage (Kitting) ❏  Pick & Pack ❏  Shipping 1) 2) 3) 4)
  • 10. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 What is Fulfilment – Performance ❏  2018 ●  35 Customers ●  150k Orders ●  1+ million items ❏  2019 ●  65+ Customers ●  250k+ Orders ●  1.5+ million items
  • 12. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Cross-Border ❏  EI Experience to Share ●  Export Sales ●  What is it? ●  What about Autofulfil in numbers? ❏  EI Export Development ●  Grants / Funding ●  Training & Supports ●  Events
  • 13. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Cross-Border ❏  Export Facts B2B ●  Invoiced 23 Clients in 2019 ●  YoY estimate = €220k c. 10% ●  YTD Growth = 70% ●  In 2020 = €450k Export Sales ●  2020-2021 Target ❏  Export Facts B2C ●  Over 70 Countries ●  Anyone heard of Reunion? ●  20k Orders so far in 2019 ●  100% of clients export
  • 14. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Cross-Border ❏  2018 ●  35 Customers ●  150k Orders ●  1+ million items ❏  2019 ●  65+ Customers ●  200k+ Orders ●  1.5+ million items
  • 16. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Brexit ❏  What’s going to happen? ●  Any Boris fans here? ●  The latest ●  The Impact ●  And implications ❏  EI Export Development ●  Grants / Funding ●  Training & Supports ●  Events
  • 17. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Insights ❏  Australian Healthcare ●  Global Market segment - €300m ●  EU = 34% c. €100m ●  200,000+ Orders p.a. ❏  US Company ●  3,000+ EU Orders a month ❏  Global Healthcare ●  1,000+ IE Orders a month ✦  10,000 components ❏  UK Client ●  6 - 8,000 Orders a month ●  Contingency underway ❏  UK Gift card ●  50,000 units p.a. ●  One IE Client
  • 19. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Case Study ❏  Company B ●  Started in 2012 ●  Female Entrepreneur ●  1,000+ Orders a month ●  Black Friday weekend Record ✦  10,000 Orders ❏  Company A ●  US Client ●  Cosmetics ●  Female Entrepreneur ●  2 – 3,000+ Orders a month ●  5 European Countries
  • 20. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Case Study ❏  Company D ●  Started 3 years ago ●  Female Entrepreneur ●  600+ Orders a month in Q2 ●  1,000+ Orders a month in Q3 ●  JV Example: ✦  150+ Sales ❏  Company C ●  Started in 2017 ●  Male Entrepreneur ●  500-1,000+ Orders a month ●  New Product Design & Launch
  • 21. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Case Study – More Examples ❏  Example 1 ●  Started 1 year ago ●  800+ Orders a month in Q3 ❏  Example 2 ●  Started 3 months ago ●  200 Orders a month in July ●  Social Campaign driven ❏  Example 3 ●  Started 1 year ago ●  800+ Orders a month in Q3 ❏  Example 4 ●  Started in 2019 ●  100 Orders a month ●  Subscription model
  • 23. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 To recap ❏  4 Stages of Fulfilment: Inbound, Storage, P&P, Shipping ❏  Know your tipping point … 100, 500 … 1,000? ❏  You’re in the right place … e.g. New US client ❏  Uplift – 80% of customers experience 20%+ increase in Sales ❏  Companies all over Ireland are shipping 1,000s of orders a day right now Orders at 9:30am this morning:
  • 24. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 To recap ❏  Get your free Notedpad: www.autofulfil.com/contact ❏  Email: pmyers@autofulfil.com ❏  Also, check out YouTube Channel to see our facility
  • 25. www.autofulfil.com • info@autofulfil.com • +353 1 5415460 Thank you! We’re Better Together