SlideShare a Scribd company logo
@DaraNasr
Connecting With Your
Customers
Sunday, September 29, 13
@TwitterAdsUK
the pulse of the planet
@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK
Barack Obama
@BarackObama
Four more years.
pic.twitter.com/bAJE6Vom
@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK
David Whitehouse
@d_whitehouse
Lance Armstrong should be applauded for
being able to ride a bike so well on drugs. I
tried it once. Hit a dog and fell into a canal.
10,496
RETWEETS
2,229
FAVORITES
4:17 PM - 18 Jan 13
@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK | Confidential
Sunday, September 29, 13
10m
@TwitterAdsUK | Confidential
Sunday, September 29, 13
Happy Breaking Bad day bitches!
What’s your number? Calling the first
10 people to answer questions. Ask
me anything #yeahbitch
Aaron Paul
@aaronpaul_8
@TwitterAdsUK | Confidential
Sunday, September 29, 13
600000
650000
700000
750000
800000
@AaronPaul_8’s followers on Twitter
1 JUN 2013 19 AUG 2013
@TwitterAdsUK | Confidential
Sunday, September 29, 13
This is my “BREAKING BAD IS ON
TONIGHT, AND I STILL AHVE 3
EPISODES LEFT BEFORE I CAN WATCH
IT” face instagram.com/p/csUR9-BMzO
Rihanna
@rihanna
@TwitterAdsUK | Confidential
Sunday, September 29, 13
Hi @jamieoliver do you cook meth?
Frankie Boyle
@frankieboyle
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential 11
15m UK users
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential 12
80% on mobile
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential 13
500m Tweets
@TwitterAdsUK | Confidential
every day
Sunday, September 29, 13
@TwitterAdsUK
where new connections are made
@TwitterAdsUK
Sunday, September 29, 13
Drizzy @Drake
The first million is the hardest.
@DaraNasr | Confidential
Sunday, September 29, 13
Drizzy @Drake
The first million is the hardest.
@DaraNasr | Confidential
Sunday, September 29, 13
Drizzy @Drake
The first million is the hardest.
T. Boone Pickens @boonepickens
@Drake The first billion is a helluva lot harder.
@DaraNasr | Confidential
Sunday, September 29, 13
Labour Press Team
@labourpress
Send out a search party - @LibDemPress
haven’t tweeted since July 13th.
@DaraNasr | Confidential
Sunday, September 29, 13
Lib Dem Press Office
@LibDemPress
@labourpress Sorry, we’ve been busy
running the country. #Coalicious
Labour Press Team @labourpress
Send out a search party - @LibDemPress haven’t
tweeted since July 13th.
@DaraNasr | Confidential
Sunday, September 29, 13
@labourpress Sorry, we’ve been busy running the
country. #Coalicious
Labour Press Team @labourpress
Send out a search party - @LibDemPress haven’t
tweeted since July 13th.
Lib Dem Press @LibDemPress
Labour Press Team
@labourpress
@LibDemPress yes, that’s going well. Keep
up the good work.
@DaraNasr | Confidential
Sunday, September 29, 13
#WeNurses
@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK | Confidential 20
Marketing in
the moment
Sunday, September 29, 13
Live, Public, Conversational
TWITTER IS
Sunday, September 29, 13
#hungry
Stanley Milgram (1933 - 1984)
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
Number of People Looking Up
Probability
of passersby
looking up
...who stop
Sunday, September 29, 13
@TwitterAdsUK | Confidential 24
The greatest opportunity
for brand relevance
Sunday, September 29, 13
@TwitterAdsUK | Confidential 25
LIVE
3Sunday, September 29, 13
@TwitterAdsUK | Confidential 26
LIVE
CONNECTED
3Sunday, September 29, 13
@TwitterAdsUK | Confidential 27
LIVE
CONNECTED
EVERYDAY
3Sunday, September 29, 13
@TwitterAdsUK | Confidential 28
EVERYDAY
Sunday, September 29, 13
#hungry
WED SATFRITUE THU SUNMON
VOLUME OF CONVERSATION
source: Twitter Internal Q3 2013
Sunday, September 29, 13
#hungry
WED SATFRITUE THU SUNMON
VOLUME OF CONVERSATION
source: Twitter Internal Q3 2013
Sunday, September 29, 13
“run”
VOLUME OF CONVERSATION
WED SATFRITUE THU SUNMON
source: Twitter Internal Q3 2013
Sunday, September 29, 13
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
:00&
“run”
VOLUME OF CONVERSATION
WED SATFRITUE THU SUNMON
source: Twitter Internal Q3 2013
Sunday, September 29, 13
Conversations
are predictable
@TwitterAdsUK | Confidential
Sunday, September 29, 13
“shopping”
WED SATFRITUE THU SUNMON
source: Twitter Internal Q3 2013
Sunday, September 29, 13
“shopping”
WED SATFRITUE THU SUNMON
source: Twitter Internal Q3 2013
Sunday, September 29, 13
“shopping”
Calling all beauty addicts! Book your
#AutumnBeauty event ticket at
#SelfLondon now bit.ly/1flg1FI
pic.twitter.com/7pCiymow45
Selfridges.com
@Selfridges
@TwitterAdsUK | Confidential
Sunday, September 29, 13
Shopping Tesco
Every conversation is a potential marketing moment
source: Twitter Internal Q3 2013
Sunday, September 29, 13
@TwitterAdsUK | Confidential 35
More formats
Sunday, September 29, 13
@TwitterAdsUK | Confidential 36
140 CHARACTERS IMAGE CARDSUMMARY CARD PLAYER CARD
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential
PRODUCT CARD
37
LEAD GEN CARD MOBILE APP CARD VINE APP
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential 38
More targeting
Sunday, September 29, 13
@TwitterAdsUK | Confidential 39
MOBILE
GENDER
GEOGRAPHY
ADVOCACY
PURCHASE
AWARENESS/
CONSIDERATION
overlay...
INTEREST TARGETING
SEARCH
KEYWORD TARGETING
LOOK-A-LIKES
FOLLOWERS
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential 40
More partners
Sunday, September 29, 13
API
@TwitterAdsUK | Confidential
Sunday, September 29, 13
@TwitterAdsUK | Confidential 42
LIVE
Sunday, September 29, 13
@TwitterAds | Confidential 43
Twelve months. One moment. All
different - #allforthis #UCLFinale
pic.twitter.com/4CGZeJC9CC
adidasfootball
@adidasfootball
Key “now” moments
can be planned for
Sunday, September 29, 13
Twitter, Inc. | Confidential
0M
1M
2M
3M
06:00 12:00 18:00 24:00
44
And engaged at scale
6MTWEETS
Sunday, September 29, 13
@TwitterAdsUK@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK
#SecretReporter Toni&Guy
See what’s in my #LFW survival kit!
What’s your go-to hair product for a cloudy
London day?xo #SecretReporter
Tony&Guy
@Hair_Wardrobe
SPOTTED straight hair & centre partings
as seen on Cara Delevigne at #Burberry
#LFW #SS14 xo #Secretreporter
pic.twitter.com/wxdinTGIsI
Tony&Guy
@Hair_Wardrobe
Sunday, September 29, 13
@TwitterAdsUK
Sunday, September 29, 13
@TwitterAdsUK
Sunday, September 29, 13
@TwitterAds | Confidential 52
NBA @NBA
How did that go in?!? Pondexter with crazy shot and foul!
#NBARapidReplay #LiveMas - on.nba.com/Z7HypG 
Promoted by NBA
Tweets
Twitter amplifies live moments
Sunday, September 29, 13
@TwitterAds | Confidential 52
NBA @NBA
How did that go in?!? Pondexter with crazy shot and foul!
#NBARapidReplay #LiveMas - on.nba.com/Z7HypG 
Promoted by NBA
Tweets
Twitter amplifies live moments
Sunday, September 29, 13
@TwitterAdsUK | Confidential 53
CONNECTED
Sunday, September 29, 13
@TwitterAdsUK | Confidential 54
Twitter is the
second screen
Sunday, September 29, 13
@TwitterAdsUK | Confidential 55
of UK Twitter users use
Twitter while watching TV
60%
source: SecondSync UK 2012, Crimson Hexagon UK 2012
Sunday, September 29, 13
@TwitterAdsUK | Confidential 56
40%
of all Twitter traffic around
peak time is about TV
of UK Twitter users use
Twitter while watching TV
60%
source: SecondSync UK 2012, Crimson Hexagon UK 2012
Sunday, September 29, 13
@TwitterAdsUK | Confidential 57
>90%
of online public conversations
about TV happen on Twitter
40%
of all Twitter traffic around
peak time is about TV
of UK Twitter users use
Twitter while watching TV
60%
source: SecondSync UK 2012, Crimson Hexagon UK 2012
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
15.4M impressions
3.2M uniques
(US only)
Sunday, September 29, 13
Live
Reach
15.4M impressions
3.2M uniques
(US only)
Sunday, September 29, 13
#hungryTwo screen engagement
Sunday, September 29, 13
#hungry
Sunday, September 29, 13
#hungry
Sunday, September 29, 13
@TwitterAdsUK | Confidential 66
stronger message association
95%
TV ads are more effective with Twitter ad targeting
source: Twitter TV ad targeting beta (US) 2013
Sunday, September 29, 13
@TwitterAdsUK | Confidential 67
stronger message association
95%
TV ads are more effective with Twitter ad targeting
higher purchase intent
58%
source: Twitter TV ad targeting beta (US) 2013
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
@TwitterAds | Confidential 69
Samsung Mobile US @SamsugMobileUS
Coming to you first: unlock JAY Z’s new
album #MagnaCarta 72 hours early, only on
your Samsung Galaxy. See how: smsng.us/
1ai7eEx
8,067
RETWEETS
3,898
FOLLOWING
Sunday, September 29, 13
Sunday, September 29, 13
If 1 Million records
gets SOLD and
billboard doesn't
report it, did it
happen? Ha.
#newrules
77 characters
Sunday, September 29, 13
Sunday, September 29, 13
Sunday, September 29, 13
@TwitterAdsUK | Confidential 73
Marketing in
the moment
Sunday, September 29, 13
@TwitterAdsUK | Confidential 74
LIVE
3Sunday, September 29, 13
@TwitterAdsUK | Confidential 75
LIVE
CONNECTED
3Sunday, September 29, 13
@TwitterAdsUK | Confidential 76
LIVE
CONNECTED
EVERYDAY
3Sunday, September 29, 13
@DaraNasr
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Sunday, September 29, 13

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eCommerce Expo Twitter 2nd Oct 2013