The document discusses opportunities for improving the e-commerce capabilities of Pyhäsafaris, a tourism company. It recommends optimizing search engine keywords to include "Pyhä" or "Pyha", expanding their use of social media to platforms like Twitter and Instagram, developing an online shop to allow reservations and purchases to be made directly on their website, implementing an ERP system to better manage resources and integrate with an online shop, using MailChimp to create email marketing campaigns, and exploring the scheduling and resource management tool Travius.