Organizations act in increasingly dynamic environments. In order to sustain and achieve competitive advantage under that condition, it becomes essential to tread a path of dynamization. However, what exactly is dynamization? Does it evolve automatically according to the changing environment or has it to be shaped intentionally? In this paper, we will focus on the decisive role of human resource management in the change towards dynamization. If human resource man- agement is the incubator for any intentional change towards dynamization, it needs an appropri- ate instrument. This instrument is a “dynamic language”, influencing dynamization success by the power of words. We will propose four specifications that will help human resource manage- ment to tackle the process of dynamization through language.
Using discourse analysis to fuel brand strategies by Ray PoynterMerlien Institute
Paper presented at the international conference on Qualitative Consumer Research & Insights 2011
7 & 8 April 2011, Malta
Organised by Merlien Institute
http://www.merlien.org
Using discourse analysis to fuel brand strategies by Ray PoynterMerlien Institute
Paper presented at the international conference on Qualitative Consumer Research & Insights 2011
7 & 8 April 2011, Malta
Organised by Merlien Institute
http://www.merlien.org
Define and compare the change management concept with the contingencemersonpearline
Define and compare the change management concept with the contingency approach. Drawing from this week’s lecture and readings, provide a specific example for either the change management concept or the contingency approach. How might cultural barriers and communication constraints affect the change process?
Week Four Lecture
Once the change has been decided and all driving factors have been determined, it is then the implementation process that takes the focus. Change management and action steps required are critical to successful outcomes. This week we look at the vision of the organization and the implementation of strategic change initiatives. Listen to the following podcast: Leading in times of transition (Links to an external site.)Links to an external site..
Kotter (1996) is a foundational author in the conversation of change management. His eight- step change management model is probably the most noted and quoted dialog for change implementation. Within this model we are reminded that there are specific actions that must be considered for change to be meaningful and ultimately sustainable. Developing the need for urgency and ensuring that the initiative meets the vision of the organization will help facilitate ownership by staff and ultimately embed the change in the culture. Each change initiative warrants its own model for success. What works in one situation may not necessarily work in another. However, without properly designed change models and an indicated process there quite possibly will be gaps in the implementation that could cause the initiative to fail. A collaborative effort throughout the organization promotes the concept of importance and inclusion. Cingoranelli (2003) believes that good communication is the key to a successful change process. It is alleged that the message of change must be communicated by the leader no less than seven times before most people will begin to believe that change is taking place or understand the concept of the change initiative itself. Being mindful of the individual perceptions of the change, the leader must refrain from presenting the lofty pie-in-the sky concept and make the change pertinent to those whose role it will be to make it work.
Change is multidimensional and requires a framework from both the constructive aspect and a personalized psychological dynamic (Rusly, Comer, & Sun, 2012). Change readiness is pivotal to the overall outcomes. Change readiness comes through precise and logical communication with all shareholders and stakeholders of the change effort. Understanding the context of change is important to being able to identify the gaps of continuity and sustainability. Managers who ignore the underlying factors that individuals use to process change will find themselves playing catch-up down the line.
Even with the most successful model used for the implementation, there are times that a change process may appear to be successful but over time it bec ...
Politics is a genre of language, and language is the manifestation of politics (Mazrui, 2008). Political discourse not only plays an important role in the process of national external communication but also conveys certain ideology and political intentions. Based on interpersonal function in Systemic Functional Grammar and using President Xi’s speech at the Extraordinary G20 Leaders’ Summit as the original data, this paper analyzes and explores how this speech can achieve discourse function through personal pronouns, mood, and modality. In addition, this paper reveals how various linguistic resources are used to realize interpersonal meaning in political discourse.
Paper for 2nd International Conference on Lean Six Sigma for Higher Education
This presentation examines the difference between the promise and application of Lean Higher Education.
There is no universal way to coordinate Agile teams in large development projects because they have unique problems. This implies that the best way to coordinate the teams is to ask them how they want to be managed given a set of enabling constraints. This requires particular communication and negotiation skills in the leadership team, which are conveyed in this talk. The skills are described as a set of conventions, founded on the argument that every organization is a complex adaptive system and should therefore be analyzed as a whole and from multiple system perspectives. So, this talk will show that by treating software development as a complex endeavor, rather than a linear, will help managers to master large Agile projects.
Premaster thesis Ronald Schep - start talking when one should listenTalent Peaks
Purpose: This thesis has reviewed the function of communication during organisational change in two different literature areas. The organisational change literature and the storytelling literature are searched for the most common reported functions of communication. The reported functions of communication could, according to this thesis, be derived form a more fundamental underlying concept. With regard to the underlying concepts, a distinction is made between a mono- and polyphonic perspective. This thesis will examine how the polyphonic perspective could enrich the monophonic, with a focus on the function that communication takes in within a change process. Results: Nowadays still many organisations use a form of monophonic communication during organisational change. A communication approach which is specifically developed for a change process, with the aim to steer and support the program and to repetitive communicate the, usually by management, predetermined change goals. In a polyphonic perspective, management focuses on facilitating and coordinating multiple voices into a harmonious organisational sound instead of directing and implementing a single ‘change’ voice. It also uses to speak in Boje’s terms, the already existing blood vessels to transport change thoughts into the core of an organisation. Conclusion: The polyphonic approach can be used to enrich the organisational change process by strengthen shared meaning and enhances collective action through amplifying single voice and eventually listen to the organisational orchestra. It is not that the functions of communication, reported in the storytelling literature could replace the once that are reported in the organisational change literature, but the latter can work more effectively when they make use of the vessels of change to the reach the organisation in its heart. In this way the existing conversations serve as the basis on which the change message reaches the heart of the organisation
Running head PRODUCT AND TARGET MARKET PLANNING1PRODUCT AND TA.docxglendar3
Running head: PRODUCT AND TARGET MARKET PLANNING1
PRODUCT AND TARGET MARKET PLANNING4
Product and Target Market Planning
The government of Kenya, an East African Country, has prioritized Modern-housing project as part of the presidency five-year plans. The government intends to be able to provide affordable modern housing for the better part of its population (Waweru, 2014). Reliable Construction Company chose Kenya as the product market. The company intends to introduce into Kenya, the sale of concrete and precast materials as a way of venturing into the foreign market. The ready market for these products influenced the company’s choice of the country as a foreign market. The market is set to be the company’s biggest venture since its launch in 2017.
The company deals in the distribution of concrete and precast materials. The precast materials consist of various molds and shapes. The physical attributes of the products provided ensure that they can be provided to any market as long. This is because the raw materials to produce these products are sand, cement and metal rods. The company uses CRH Plc cement in the United States which is the best cement in the world with its production company named the largest cement company in The United States. The bulkiness of cement makes it hard to be transported to Kenya for the use for the production. However, it was noted that the southeastern part of Kenya has limestone which is a raw material for the manufacture of cement and therefore means that an adapted form of concrete and precast materials can be provided by the company.
There are many factors that will influence the movement of the products. Firstly, the political ground will ensure that the introduction of the product is boosted. This is because they need to convince the electorate that they are delivering. Secondly, Kenya is a third world country but among the highly developed in East Africa. There are many developed industries that deals with the same products as Reliable Construction Company and therefore the industries will provide the raw material to produce the company’s products. The economic state of the country will be beneficial to the production of the products. The country has an unemployment rate of twenty-six percent (Waweru, 2014). This, therefore, means that the country will provide for the labor needs of the company.
The market is a developed market with valuable potential customers. The country is on the verge of modernization and therefore the need for the products is propelled by the consumer’s need to develop. The number of real estate realtors is increasing daily and this, therefore, means that there is a ready market for the products (Waweru, 2014). The country is in East Africa which is a long distance from the United States. However, with the introduction of the direct flight from Kenya to The United States late last year, this has increased the suitability of the market.
Reference
Wawerù, K. (2014)..
Define and compare the change management concept with the contingencemersonpearline
Define and compare the change management concept with the contingency approach. Drawing from this week’s lecture and readings, provide a specific example for either the change management concept or the contingency approach. How might cultural barriers and communication constraints affect the change process?
Week Four Lecture
Once the change has been decided and all driving factors have been determined, it is then the implementation process that takes the focus. Change management and action steps required are critical to successful outcomes. This week we look at the vision of the organization and the implementation of strategic change initiatives. Listen to the following podcast: Leading in times of transition (Links to an external site.)Links to an external site..
Kotter (1996) is a foundational author in the conversation of change management. His eight- step change management model is probably the most noted and quoted dialog for change implementation. Within this model we are reminded that there are specific actions that must be considered for change to be meaningful and ultimately sustainable. Developing the need for urgency and ensuring that the initiative meets the vision of the organization will help facilitate ownership by staff and ultimately embed the change in the culture. Each change initiative warrants its own model for success. What works in one situation may not necessarily work in another. However, without properly designed change models and an indicated process there quite possibly will be gaps in the implementation that could cause the initiative to fail. A collaborative effort throughout the organization promotes the concept of importance and inclusion. Cingoranelli (2003) believes that good communication is the key to a successful change process. It is alleged that the message of change must be communicated by the leader no less than seven times before most people will begin to believe that change is taking place or understand the concept of the change initiative itself. Being mindful of the individual perceptions of the change, the leader must refrain from presenting the lofty pie-in-the sky concept and make the change pertinent to those whose role it will be to make it work.
Change is multidimensional and requires a framework from both the constructive aspect and a personalized psychological dynamic (Rusly, Comer, & Sun, 2012). Change readiness is pivotal to the overall outcomes. Change readiness comes through precise and logical communication with all shareholders and stakeholders of the change effort. Understanding the context of change is important to being able to identify the gaps of continuity and sustainability. Managers who ignore the underlying factors that individuals use to process change will find themselves playing catch-up down the line.
Even with the most successful model used for the implementation, there are times that a change process may appear to be successful but over time it bec ...
Politics is a genre of language, and language is the manifestation of politics (Mazrui, 2008). Political discourse not only plays an important role in the process of national external communication but also conveys certain ideology and political intentions. Based on interpersonal function in Systemic Functional Grammar and using President Xi’s speech at the Extraordinary G20 Leaders’ Summit as the original data, this paper analyzes and explores how this speech can achieve discourse function through personal pronouns, mood, and modality. In addition, this paper reveals how various linguistic resources are used to realize interpersonal meaning in political discourse.
Paper for 2nd International Conference on Lean Six Sigma for Higher Education
This presentation examines the difference between the promise and application of Lean Higher Education.
There is no universal way to coordinate Agile teams in large development projects because they have unique problems. This implies that the best way to coordinate the teams is to ask them how they want to be managed given a set of enabling constraints. This requires particular communication and negotiation skills in the leadership team, which are conveyed in this talk. The skills are described as a set of conventions, founded on the argument that every organization is a complex adaptive system and should therefore be analyzed as a whole and from multiple system perspectives. So, this talk will show that by treating software development as a complex endeavor, rather than a linear, will help managers to master large Agile projects.
Premaster thesis Ronald Schep - start talking when one should listenTalent Peaks
Purpose: This thesis has reviewed the function of communication during organisational change in two different literature areas. The organisational change literature and the storytelling literature are searched for the most common reported functions of communication. The reported functions of communication could, according to this thesis, be derived form a more fundamental underlying concept. With regard to the underlying concepts, a distinction is made between a mono- and polyphonic perspective. This thesis will examine how the polyphonic perspective could enrich the monophonic, with a focus on the function that communication takes in within a change process. Results: Nowadays still many organisations use a form of monophonic communication during organisational change. A communication approach which is specifically developed for a change process, with the aim to steer and support the program and to repetitive communicate the, usually by management, predetermined change goals. In a polyphonic perspective, management focuses on facilitating and coordinating multiple voices into a harmonious organisational sound instead of directing and implementing a single ‘change’ voice. It also uses to speak in Boje’s terms, the already existing blood vessels to transport change thoughts into the core of an organisation. Conclusion: The polyphonic approach can be used to enrich the organisational change process by strengthen shared meaning and enhances collective action through amplifying single voice and eventually listen to the organisational orchestra. It is not that the functions of communication, reported in the storytelling literature could replace the once that are reported in the organisational change literature, but the latter can work more effectively when they make use of the vessels of change to the reach the organisation in its heart. In this way the existing conversations serve as the basis on which the change message reaches the heart of the organisation
Running head PRODUCT AND TARGET MARKET PLANNING1PRODUCT AND TA.docxglendar3
Running head: PRODUCT AND TARGET MARKET PLANNING1
PRODUCT AND TARGET MARKET PLANNING4
Product and Target Market Planning
The government of Kenya, an East African Country, has prioritized Modern-housing project as part of the presidency five-year plans. The government intends to be able to provide affordable modern housing for the better part of its population (Waweru, 2014). Reliable Construction Company chose Kenya as the product market. The company intends to introduce into Kenya, the sale of concrete and precast materials as a way of venturing into the foreign market. The ready market for these products influenced the company’s choice of the country as a foreign market. The market is set to be the company’s biggest venture since its launch in 2017.
The company deals in the distribution of concrete and precast materials. The precast materials consist of various molds and shapes. The physical attributes of the products provided ensure that they can be provided to any market as long. This is because the raw materials to produce these products are sand, cement and metal rods. The company uses CRH Plc cement in the United States which is the best cement in the world with its production company named the largest cement company in The United States. The bulkiness of cement makes it hard to be transported to Kenya for the use for the production. However, it was noted that the southeastern part of Kenya has limestone which is a raw material for the manufacture of cement and therefore means that an adapted form of concrete and precast materials can be provided by the company.
There are many factors that will influence the movement of the products. Firstly, the political ground will ensure that the introduction of the product is boosted. This is because they need to convince the electorate that they are delivering. Secondly, Kenya is a third world country but among the highly developed in East Africa. There are many developed industries that deals with the same products as Reliable Construction Company and therefore the industries will provide the raw material to produce the company’s products. The economic state of the country will be beneficial to the production of the products. The country has an unemployment rate of twenty-six percent (Waweru, 2014). This, therefore, means that the country will provide for the labor needs of the company.
The market is a developed market with valuable potential customers. The country is on the verge of modernization and therefore the need for the products is propelled by the consumer’s need to develop. The number of real estate realtors is increasing daily and this, therefore, means that there is a ready market for the products (Waweru, 2014). The country is in East Africa which is a long distance from the United States. However, with the introduction of the direct flight from Kenya to The United States late last year, this has increased the suitability of the market.
Reference
Wawerù, K. (2014)..
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Dynamic Language For Dynamic Organization: The Role Of Human Resource Management
1. Dynamic Language For Dynamic Organization:
The Role Of Human Resource Management
Academy of Management Conference
Philadelphia, 08/04/2014
Tobias M. Scholz
Chair for Human Resource Management
and Organizational Behavior
University of Siegen
2. „As companies face an information explosion and
unprecedented need for flexibility in a rapidly changing
marketplace, the corporate model is in the midst of a
complete makeover.“
(Barabasi, 2003)
Problem: Dynamic Organization
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 2
scs
3. Suggestion: Dynamization
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 3
Change will become the new normality
(Farjoun, 2010)
Need for dynamization
scs
4. Suggestion: Dynamization Driven by HRM
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 4
Employees will live the change
(Rafferty, & Restubog, 2010)
Employees will be the foundation for change
(Porra, & Robertson, 1992)
HRM will play a critical role
in respect to dynamization
(Rafferty, et al., 2013)
tms
• more differentiated
• faster
• more versatile
• more sustainable
• more methodologically
competent
• more flexible
(Stein, 2012)
5. Power of (Dynamic) Words
tms
Dynamization can be achieved through language
Language is the forgotten dimension (Chanlat, 1990)
Language is essential for creating and controlling
positions and ideas (Pondy, & Mitroff, 1979)
Language can be used as a tool for analysis and change
(Näslund, & Premer, 2011)
“The limits of my language mean the limits of my world.”
(Wittgenstein, 1922)
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 5
6. scs
Specifications for a Dynamic Language
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 6
Language Recurrence
Language Accuracy
Language Hygiene
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 6
7. Language Recurrence
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 7
Proposition 1:
A recursive generation of a dynamic-related language will
increase the acceptance of the undergoing dynamization
changes of a dynamic organization.
scs
8. tms
Language Accuracy
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 8
Proposition 2:
Accurate dynamic-related language will improve the
semantics-strategy-fit and subsequently will increase the
success of a dynamic organization.
9. Language Hygiene
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 9
Proposition 3:
Constantly retaining language hygiene over time by
proactively searching for non-dynamic-conformal language
usage will increase the sustainability of the dynamic
organization.
tms
10. Prime example for a dynamic newspaper in the digital age
“Not a single person among the hundreds we interviewed ever
suggested tinkering with the journalistic values.”
“The habits and traditions built over a century and a half of putting out
the paper are a powerful, conservative force.”
“Many of our traditions, routines and habits seem increasingly out of
step with the digital world.”
“The newsroom would never allow that.”
“We are not moving with enough urgency.”
(Quotes from an internal “leaked” report in 2014)
With such “inaccurate” language, an organization will remain
undynamic or static, even if there is a dynamic strategy
Example (1)
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 10
11. Example (2)
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 11
Loops that are bogus dynamics will make an organization
seemingly dynamic but actually static
(Quotes from annual reports)
1997:
We became leaner, faster
and more flexible.
2008:
We established clear
structures and lean
processes.
2013:
Processes can be made
even more flexible, faster
and more efficient.
2005:
We will get faster, more
flexible, leaner and more
efficient.
12. Nokia was an agile, innovate and adaptive organization and was
capable of great transformation and divestment (e.g. paper, electricity,
mobile phones)
“They had become arrogant at Nokia and as a result they were too
slow to react to changes in the world around them.” (Rouvinen, 2013)
“Complacency had kicked in, they felt they could do no wrong.”
(Wood, 2013)
“What happened to Nokia is no secret: Apple and Android crushed it.”
(Surowiecki, 2013)
Without adapting to language signals from internal and external
environment, organization stuck in static traps, although they
actually had the capabilities to be dynamic
Example (3)
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 12
13. Discussion (1)
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 13
Dynamization and language are intertwined
Language shapes and creates reality
Social constructivism (Berger, & Luckmann, 1966)
Power of words is a subtle influence within an organization
Dynamization by words is a difficult and lengthy process
“on its own”
tms
14. Discussion (2)
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 14
HRM is “born”, qualified and capable for both
dynamization and dynamic language
HRM influences people and increases the competitive
advantage (Lado, & Wilson, 1994)
Role of HRM is changing
Acceptance by acting as an incubator
Semantics-Strategy-Fit by acting as a business partner
Sustainability by acting as a watchdog
tms
15. tms
Conclusion
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 15
With a professional corporate language management
containing
language recurrence (acceptance),
language accuracy (semantics-strategy-fit) and
language hygiene (sustainability),
the dynamization of an organization will become more
resilient.
16. tms
Conclusion
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 16
With managing professional corporate language containing
language recurrence (accepting),
language accuracy (fitting semantics and strategy) and
language hygiene (sustaining),
the dynamization of organizing will become more resilient.
18. Barabási, A.-L. 2003. Linked: How everything is connected to everything else and what it means for business, science, and everyday
life. London: PLUME.
Berger, P. L., & Luckmann, T., 1966. The construction of reality, New York: Anchor Books.
Chanlat, J.-F. 1994. Towards an anthropology of organizations. In J. Hassard, & M. Parker (Eds.), Towards a new theory of organizations,
155-189. London: Routledge.
Farjoun, M. 2010. Beyond dualism: Stability and change as a duality. Academy of Management Review, 35: 202–225.
Lado, A. A., & Wilson, M. C., 1994. Human resource systems and sustained competitive advantage: A competency-based perspective.
Academy of Management Review, 19: 699-727.
Näslund, L, & Pemer, F. 2011. The appropriated language: Dominant stories as a source of organizational inertia. Human Relations, 65: 89-
110.
New York Times. 2014. Innovation Report. New York: New York Times
Pondy, L. R., & Mitroff, I. I. 1979. Beyond open system models of organization. In B. M. Staw (Ed.), Research in Organizational Behavior, vol.
1: 3-39. Greenwich: JAI Press.
Porras, J. I., & Robertson, P. J. 1992. Organizational development: Theory, practice, and research. In M. D. Dunnette & L. M. Hough (Eds.),
Handbook of industrial & organizational psychology: 719-822. Palo Alto: Consulting Psychologists Press.
Rafferty, A. E., & Restubog, S. L. D. 2010. The impact of change process and context on change reactions and turnover during a merger.
Journal of Management, 36: 1309-1338.
Rafferty, A. E., Jimmieson, N. L, & Armenakis, A. A. 2013. Change readiness: A multilevel review. Journal of Management, 39: 110-128.
Rouvinen, P. 2013. Nokia shows us how quickly a dominant tech company can fall from market grace,
http://www.theaustralian.com.au/technology/nokia-shows-us-how-quickly-a-dominant-tech-company-can-fall-from-market-grace/story-
e6frgakx-1226757085789.
Scholz, T. M. 2012. Dynamische Sprache für ein dynamisches Personalmanagement: Eine Anforderungsanalyse. In V. Stein, & S. Müller (Eds.)
Aufbruch des strategischen Personalmanagement in die Dynamisierung: 291-297. Baden-Baden, München: Nomos/Vahlen.
Stein, V. 2012. Dynamisiertes Personalmanagement: Eine multiperspektivische Annäherung und das Prinzip Nano. In V. Stein, & S. Müller
(Eds.) Aufbruch des strategischen Personalmanagement in die Dynamisierung: 260-273. Baden-Baden, München:
Nomos/Vahlen.
Surowiecki, J, 2013. Where Nokia went wrong, http://www.newyorker.com/currency-tag/where-nokia-went-wrong.
Wittgenstein, L. 1922. Tractatus Logico-Philosophicus. London: Kegan Paul, Trench, Trubner.
Wood, B. 2013. Nokia: The rise and fall of a mobile giant, http://www.bbc.com/news/technology-23947212.
References
Academy of Management Conference 2014tobias.scholz@uni-siegen.de 18
Editor's Notes
In 1998 lean fast flexible nearly non-existant
Vermeide loops die eine dynamik vortäuschen unechte dynamik dynamische substanz