There is demand gap from MEL unit between USAID and other market system development practitioner. In this presentation I introduced duplex monitoring system which can reduce this gap.
This document discusses various topics related to system installation and post-installation processes. It covers conversion strategies and change management techniques for implementing a new system. It also addresses cultural issues, training methods, and post-implementation activities like system support and maintenance.
P2 how to develop an it change management programIT-Toolkits.org
1. A change management program (CMP) uses a formal process to ensure controlled and coordinated changes to systems and products. It differs from organizational change management, which focuses on people impacts.
2. The purpose of a CMP is to minimize negative IT system impacts from changes by using a standardized governance process, with no ad-hoc changes allowed. Senior management must endorse the CMP.
3. The CMP process involves developing a request for change, obtaining business approval, collaboratively developing the change with IT and users, having a change advisory board review risks before implementation, implementing as approved, reporting results, and periodically auditing the CMP.
All successful projects share 5 processes as their basis of success. Starting with knowing the needed capabilities, technical and operational requirements that implement those capabilities, the planned work to deliver the requirements, the means of measuring progress to the plan, and the handling of the risks that will be encountered during the project's execution.
Tim Ayres proposes a vision for efficient organizational improvements through the effective use of an Integrated Life Cycle Management Framework (ILCM). The ILCM framework includes six tenants: life cycle planning and integration, expectation management, collaborative requirements management, life cycle systems engineering, technology planning and insertion, and continual integrated testing. Ayres argues that adopting these ILCM principles will help organizations achieve greater synergy, overcome dysfunctional silos, and improve their ability to develop and sustain effective systems on budget.
Cloud Governance: Mitigating Resistance to ChangeOSIbeyond
Technology can have a significant influence on change within an organization, and even in the best interest of the organization, change can often be met with resistance. The purpose of this slide deck is to highlight why organizations may be resistant to change, specifically when implementing cloud solutions.
Join us as we explore the Incident to Problem process flow, how a defined and measurable Problem process can increase not only efficiency but lead IT engagement with your business.
Walking through tangible not just box ticking Incident & Problem improvements and the role these play in ensuring effective, scalable Service Delivery whatever the maturity of the service desk environment.
This Webinar is sponsored by FrontRange: http://www.frontrange.com/
Businesses today are increasingly complex and competitive and demand more in-depth analytics from their finance teams to make quick and thoughtful decisions. Key difficulties in this new role for Finance are achieving real-time visibility across the organization.
Old Article I wrote while with Ingersoll Engineers
The original article is a White Paper and is 12 pages.
This is the Readers Digest Version
Todd McCann
This document discusses various topics related to system installation and post-installation processes. It covers conversion strategies and change management techniques for implementing a new system. It also addresses cultural issues, training methods, and post-implementation activities like system support and maintenance.
P2 how to develop an it change management programIT-Toolkits.org
1. A change management program (CMP) uses a formal process to ensure controlled and coordinated changes to systems and products. It differs from organizational change management, which focuses on people impacts.
2. The purpose of a CMP is to minimize negative IT system impacts from changes by using a standardized governance process, with no ad-hoc changes allowed. Senior management must endorse the CMP.
3. The CMP process involves developing a request for change, obtaining business approval, collaboratively developing the change with IT and users, having a change advisory board review risks before implementation, implementing as approved, reporting results, and periodically auditing the CMP.
All successful projects share 5 processes as their basis of success. Starting with knowing the needed capabilities, technical and operational requirements that implement those capabilities, the planned work to deliver the requirements, the means of measuring progress to the plan, and the handling of the risks that will be encountered during the project's execution.
Tim Ayres proposes a vision for efficient organizational improvements through the effective use of an Integrated Life Cycle Management Framework (ILCM). The ILCM framework includes six tenants: life cycle planning and integration, expectation management, collaborative requirements management, life cycle systems engineering, technology planning and insertion, and continual integrated testing. Ayres argues that adopting these ILCM principles will help organizations achieve greater synergy, overcome dysfunctional silos, and improve their ability to develop and sustain effective systems on budget.
Cloud Governance: Mitigating Resistance to ChangeOSIbeyond
Technology can have a significant influence on change within an organization, and even in the best interest of the organization, change can often be met with resistance. The purpose of this slide deck is to highlight why organizations may be resistant to change, specifically when implementing cloud solutions.
Join us as we explore the Incident to Problem process flow, how a defined and measurable Problem process can increase not only efficiency but lead IT engagement with your business.
Walking through tangible not just box ticking Incident & Problem improvements and the role these play in ensuring effective, scalable Service Delivery whatever the maturity of the service desk environment.
This Webinar is sponsored by FrontRange: http://www.frontrange.com/
Businesses today are increasingly complex and competitive and demand more in-depth analytics from their finance teams to make quick and thoughtful decisions. Key difficulties in this new role for Finance are achieving real-time visibility across the organization.
Old Article I wrote while with Ingersoll Engineers
The original article is a White Paper and is 12 pages.
This is the Readers Digest Version
Todd McCann
Background: Samsung Electronics Ltd is a multinational electronics company which has many manufactory and distribution centers all around the world. A subsidiary of the Samsung Group that is based out of South Korea, the company at presents is much diversified being in the production and sales of consumer electronics.
The document discusses best maintenance repair practices and identifies that 70% of equipment failures are self-induced due to a lack of following these practices. Surveys found that 30-50% of failures are from a lack of basic maintenance knowledge by personnel, and another 20-30% are from personnel who have skills but do not follow practices. Most maintenance personnel lack complete basic mechanical maintenance fundamentals. The article then outlines some best practices, such as taking a proactive rather than reactive approach and ensuring personnel have the proper skills. Not following these practices can significantly impact a company's bottom line through things like reduced production capacity. The reasons companies often do not follow best practices include a reactive culture, unskilled personnel, a lack of discipline
The document outlines an implementation checklist for projects. It discusses that the project mission should drive success and transformation. Both the vendor and client teams should have implementation teams. Management involvement is also important, ranging from passive to hands-on support. The implementation project involves configuring, customizing, installing, testing and updating software. Training users on the new system is also key. Most projects experience problems, so planning for delays is important. Implementation is complete when contract requirements are met, but user satisfaction is a better indicator of overall success.
Implementing a closed-loop customer experience program can significantly improve customer satisfaction scores by creating alerts for negative feedback and having employees address customer issues. This closes the loop with customers and helps identify trends to improve processes. Key aspects of a successful program include determining objectives and metrics, implementing core closed-loop processes like capturing feedback and resolving issues, and gaining employee buy-in through communication and acknowledgement of contributions. An integrated feedback and case management system can help organizations centrally manage feedback alerts, cases and resolutions across departments.
The document provides suggestions for implementing an effective change management process based on ITIL best practices. It recommends establishing extensible workflows, user roles, impact analysis, and auditing to manage the change lifecycle. Key steps include creating templates to track changes, an approval process, change advisory board meetings, and reports to analyze change data and provide oversight of the change management process. Establishing good communication and protocols for notifying users of changes is also suggested.
A telecom expense maturity model outlines five stages of maturity for managing telecom lifecycle costs, from unmanaged to optimized. The stages are characterized by levels of process definition, strategic planning, cost management, and performance optimization. Most businesses are at stage three or below, with opportunities for 15-50% further cost savings by reaching higher stages of maturity. A telecom consulting firm offers a free initial assessment to evaluate an organization's current stage and help develop a business case to systematically improve maturity over time through strategic intervention.
Traditionally, royalty management systems were not high on the priority list of corporate decision-makers. When royalty management was simpler, the potential returns didn’t seem to justify the investment.
Several factors have combined to change that.
Digital storage has allowed companies to accumulate huge libraries of assets—and huge numbers of potential royalty obligations. IP has become more complex, touching a wide audience, numerous demographics, and a multitude of device types.
Without clear visibility into royalties, many companies are forced to overpay deliberately in order to mitigate the risk of a dispute. Those who don’t take that approach, or don’t properly track their obligations, face an increasing number of disputes, audits, and lawsuits.
To take a recent example, Jillian Michaels, the fitness trainer and former host of NBC’s “The Biggest Loser” reality show, filed a $10 million lawsuit against entertainment company Lionsgate over YouTube videos posted to its channel. Michaels alleges that Lionsgate posted more videos to YouTube than were permitted under her contract, and failed to pay her any royalties.
Implementing a royalty management system is not without its challenges. However, better systems can help companies achieve big efficiency gains, mitigate risk, and assist in identifying opportunities to monetize IP. By avoiding the biggest royalty management mistakes when putting in place a system, companies can maximize their chances of a smooth implementation and realize their desired return on investment.
The document discusses CMAS, a comprehensive contract management assessment framework that combines organizational assessments with individual assessments and targeted training. CMAS provides an overview of an organization's contract management capabilities based on the Contract Management Maturity Model, as well as granular assessments of individual proficiency based on best practices. This top-down and bottom-up approach identifies gaps at both the organizational and individual level in order to prioritize improvements and professional development.
- SMART is an online platform developed by InvestAssure that allows companies to communicate ESG risks, assess compliance, improve performance, and provide assurance across their networks in a cost-effective way.
- It provides a simple, logical, and intuitive workflow for managing and sharing information between corporate managers and those responsible for implementation and assurance.
- SMART has a modular structure that can reflect different management and assurance frameworks, allowing customization for different reference modules, guidance, and self-assessment questionnaires.
- As a web-based platform, SMART enables centralized updating and sharing of information while providing customized access and security options.
Business continuity - 5 key steps to effective business impact analysismoranjustin
This document discusses the importance of business impact analysis for developing an effective business continuity and IT disaster recovery plan. It outlines that RCU engagements in 2014 found incomplete BCPs and lack of testing. Failure to have a formal BCP can disrupt member services, make business-critical information unavailable, and result in insufficient IT system resilience. The document then provides the top 5 key steps to conducting a business impact analysis to properly prioritize processes, identify resource dependencies, determine acceptable downtimes, prioritize restoration, and inform recovery strategies. It also includes a sample classification system to categorize systems as critical, vital, sensitive, or non-critical.
Organizational complexity takes a high personal and financial toll on companies according to a survey. Over half of respondents said their company structure is extremely or very complex. Executives spend over 25% of their time managing complexity, costing the US alone over 8.6 million hours per week. The top steps to reduce complexity are creating cross-functional roles, new decision processes, and tools. Leaders must make complexity reduction a priority, promote collaboration, and use metrics that fit their organization.
Raam risk analysis assessment and managementTerry Penney
Your safety management system should require that you identify hazards, assess risks, and implement controls to minimize risks. It must also require monitoring work activities to ensure safety controls are followed, investigating incidents and near misses, and continually improving safety practices based on investigation findings and performance metrics. The system needs to document all of these required processes and their results.
This document presents an integrated framework for implementing electronic customer relationship management (eCRM) systems based on principles of usability and resistance. It discusses key factors for eCRM such as retaining customers, improving service and targeting valuable vs. invaluable customers. The framework incorporates principles of usability design and resistance to implementation. Case studies are presented of both successful and unsuccessful eCRM implementations, highlighting reasons such as focusing on users, iterative testing and addressing people-related resistance factors. The conclusions emphasize that successful eCRM requires minimizing resistance by focusing on users and involving them in the design process through methods like pilot programs.
This document discusses key performance indicators (KPIs) for change management and ITIL. It provides information on developing KPIs, including defining objectives, identifying key result areas and tasks, and determining methods to measure results. The document outlines different types of KPIs such as process, input, output, leading, lagging, outcome, qualitative and quantitative KPIs. It also discusses common mistakes in creating KPIs, such as having too many KPIs not linked to key result areas, and designing KPIs that are clearly linked to strategy and answer important questions.
The document discusses PAWS Pentana Audit Work System software and its benefits for risk managers, internal auditors, and other assurance providers. It provides an overview of what these roles do and their reasons for wanting audit management software. Key benefits include automating processes, enabling off-site review, reusing previous work, and coordinating assurance activities across departments to reduce duplication.
The Help Desk receives excessive calls when problems are left unfixed and have an adverse service impact on the business. The objective of Problem Management is to reduce or eliminate the impact of problems on the company. Problem Management plays an important role in the detection, finding the root cause and providing solutions to problems to avoid their recurrence. At the Help Desk Problem Management is important to eliminate the frequent occurrence of problems. This also includes publishing workarounds & knownERRORS to ensure the Help Desk Agents are handling these issues consistently.
Controlling the silent killers of asset managment pt 2Grahame Fogel
The document summarizes the operationalization of an Asset Management Strategy Execution Enforcement Mechanism (AMSEEM) at a large precious metal concentrator plant. It describes the implementation of AMSEEM in two phases. Phase 1 involved creating awareness and acceptance of AMSEEM through establishing a steering committee, evaluating the asset management strategy, and developing communication plans. Phase 2 involved screening for factors that could prevent successful strategy execution using a scoring system to evaluate different factors, gathering data, completing the scorecard, and interpreting and presenting the results. The implementation demonstrated increased awareness of how strategic asset management failures could impact the plant.
The document discusses using Six Sigma and the DMAIC model to improve PPE compliance on a surgical ward. It describes conducting an audit that found the ward's hand hygiene practices were not compliant with WHO guidelines. The DMAIC phases would then be used to define the problem, measure compliance rates, analyze the causes of non-compliance, improve practices through an action plan, and control to maintain the improvements through monitoring. The goal is to reduce health risks and better meet patient needs through a Six Sigma approach to process improvement.
Antonio Ledbetter has over 25 years of experience in maintenance, engineering, and reliability roles. He has a proven track record of improving operations, increasing productivity, and reducing costs through leadership, problem-solving, and implementing best practices. Antonio's expertise includes project management, process improvement, predictive maintenance, root cause analysis, and team building. He holds a Bachelor's degree in Business Administration and management certifications.
This document provides guidance on developing effective Performance Management Plans (PMPs) at the program level for USAID. It discusses that a PMP is a tool to assist in monitoring, evaluating, and reporting progress toward goals. The key sections of an effective PMP include an introduction, the results framework with indicators, and details on how the PMP links to other management processes like evaluations and portfolio reviews. Developing a strong PMP requires defining clear objectives, seeking stakeholder participation, focusing on practical indicators, and using data for decision making to improve transparency and learning.
IARE - International Association of Reservation ExecutivesEtech
Presentation of Etech’s president, Matt Rocco, on implementing a successful quality monitoring program at 30th annual IARE conference in San Diego, CA.
This document discusses Info-Tech Research Group and change management. It provides an overview of Info-Tech as a global leader in IT research and advice. It then discusses the importance of balancing risk and efficiency in change management processes. Having too onerous of a process can lead to changes being implemented without proper review, while not having any process can increase risk. The document emphasizes having a right-sized change management process that incorporates adequate review and approval without being overly burdensome. It also stresses the importance of staff buy-in, tools to track changes, and management support for effective change management.
Background: Samsung Electronics Ltd is a multinational electronics company which has many manufactory and distribution centers all around the world. A subsidiary of the Samsung Group that is based out of South Korea, the company at presents is much diversified being in the production and sales of consumer electronics.
The document discusses best maintenance repair practices and identifies that 70% of equipment failures are self-induced due to a lack of following these practices. Surveys found that 30-50% of failures are from a lack of basic maintenance knowledge by personnel, and another 20-30% are from personnel who have skills but do not follow practices. Most maintenance personnel lack complete basic mechanical maintenance fundamentals. The article then outlines some best practices, such as taking a proactive rather than reactive approach and ensuring personnel have the proper skills. Not following these practices can significantly impact a company's bottom line through things like reduced production capacity. The reasons companies often do not follow best practices include a reactive culture, unskilled personnel, a lack of discipline
The document outlines an implementation checklist for projects. It discusses that the project mission should drive success and transformation. Both the vendor and client teams should have implementation teams. Management involvement is also important, ranging from passive to hands-on support. The implementation project involves configuring, customizing, installing, testing and updating software. Training users on the new system is also key. Most projects experience problems, so planning for delays is important. Implementation is complete when contract requirements are met, but user satisfaction is a better indicator of overall success.
Implementing a closed-loop customer experience program can significantly improve customer satisfaction scores by creating alerts for negative feedback and having employees address customer issues. This closes the loop with customers and helps identify trends to improve processes. Key aspects of a successful program include determining objectives and metrics, implementing core closed-loop processes like capturing feedback and resolving issues, and gaining employee buy-in through communication and acknowledgement of contributions. An integrated feedback and case management system can help organizations centrally manage feedback alerts, cases and resolutions across departments.
The document provides suggestions for implementing an effective change management process based on ITIL best practices. It recommends establishing extensible workflows, user roles, impact analysis, and auditing to manage the change lifecycle. Key steps include creating templates to track changes, an approval process, change advisory board meetings, and reports to analyze change data and provide oversight of the change management process. Establishing good communication and protocols for notifying users of changes is also suggested.
A telecom expense maturity model outlines five stages of maturity for managing telecom lifecycle costs, from unmanaged to optimized. The stages are characterized by levels of process definition, strategic planning, cost management, and performance optimization. Most businesses are at stage three or below, with opportunities for 15-50% further cost savings by reaching higher stages of maturity. A telecom consulting firm offers a free initial assessment to evaluate an organization's current stage and help develop a business case to systematically improve maturity over time through strategic intervention.
Traditionally, royalty management systems were not high on the priority list of corporate decision-makers. When royalty management was simpler, the potential returns didn’t seem to justify the investment.
Several factors have combined to change that.
Digital storage has allowed companies to accumulate huge libraries of assets—and huge numbers of potential royalty obligations. IP has become more complex, touching a wide audience, numerous demographics, and a multitude of device types.
Without clear visibility into royalties, many companies are forced to overpay deliberately in order to mitigate the risk of a dispute. Those who don’t take that approach, or don’t properly track their obligations, face an increasing number of disputes, audits, and lawsuits.
To take a recent example, Jillian Michaels, the fitness trainer and former host of NBC’s “The Biggest Loser” reality show, filed a $10 million lawsuit against entertainment company Lionsgate over YouTube videos posted to its channel. Michaels alleges that Lionsgate posted more videos to YouTube than were permitted under her contract, and failed to pay her any royalties.
Implementing a royalty management system is not without its challenges. However, better systems can help companies achieve big efficiency gains, mitigate risk, and assist in identifying opportunities to monetize IP. By avoiding the biggest royalty management mistakes when putting in place a system, companies can maximize their chances of a smooth implementation and realize their desired return on investment.
The document discusses CMAS, a comprehensive contract management assessment framework that combines organizational assessments with individual assessments and targeted training. CMAS provides an overview of an organization's contract management capabilities based on the Contract Management Maturity Model, as well as granular assessments of individual proficiency based on best practices. This top-down and bottom-up approach identifies gaps at both the organizational and individual level in order to prioritize improvements and professional development.
- SMART is an online platform developed by InvestAssure that allows companies to communicate ESG risks, assess compliance, improve performance, and provide assurance across their networks in a cost-effective way.
- It provides a simple, logical, and intuitive workflow for managing and sharing information between corporate managers and those responsible for implementation and assurance.
- SMART has a modular structure that can reflect different management and assurance frameworks, allowing customization for different reference modules, guidance, and self-assessment questionnaires.
- As a web-based platform, SMART enables centralized updating and sharing of information while providing customized access and security options.
Business continuity - 5 key steps to effective business impact analysismoranjustin
This document discusses the importance of business impact analysis for developing an effective business continuity and IT disaster recovery plan. It outlines that RCU engagements in 2014 found incomplete BCPs and lack of testing. Failure to have a formal BCP can disrupt member services, make business-critical information unavailable, and result in insufficient IT system resilience. The document then provides the top 5 key steps to conducting a business impact analysis to properly prioritize processes, identify resource dependencies, determine acceptable downtimes, prioritize restoration, and inform recovery strategies. It also includes a sample classification system to categorize systems as critical, vital, sensitive, or non-critical.
Organizational complexity takes a high personal and financial toll on companies according to a survey. Over half of respondents said their company structure is extremely or very complex. Executives spend over 25% of their time managing complexity, costing the US alone over 8.6 million hours per week. The top steps to reduce complexity are creating cross-functional roles, new decision processes, and tools. Leaders must make complexity reduction a priority, promote collaboration, and use metrics that fit their organization.
Raam risk analysis assessment and managementTerry Penney
Your safety management system should require that you identify hazards, assess risks, and implement controls to minimize risks. It must also require monitoring work activities to ensure safety controls are followed, investigating incidents and near misses, and continually improving safety practices based on investigation findings and performance metrics. The system needs to document all of these required processes and their results.
This document presents an integrated framework for implementing electronic customer relationship management (eCRM) systems based on principles of usability and resistance. It discusses key factors for eCRM such as retaining customers, improving service and targeting valuable vs. invaluable customers. The framework incorporates principles of usability design and resistance to implementation. Case studies are presented of both successful and unsuccessful eCRM implementations, highlighting reasons such as focusing on users, iterative testing and addressing people-related resistance factors. The conclusions emphasize that successful eCRM requires minimizing resistance by focusing on users and involving them in the design process through methods like pilot programs.
This document discusses key performance indicators (KPIs) for change management and ITIL. It provides information on developing KPIs, including defining objectives, identifying key result areas and tasks, and determining methods to measure results. The document outlines different types of KPIs such as process, input, output, leading, lagging, outcome, qualitative and quantitative KPIs. It also discusses common mistakes in creating KPIs, such as having too many KPIs not linked to key result areas, and designing KPIs that are clearly linked to strategy and answer important questions.
The document discusses PAWS Pentana Audit Work System software and its benefits for risk managers, internal auditors, and other assurance providers. It provides an overview of what these roles do and their reasons for wanting audit management software. Key benefits include automating processes, enabling off-site review, reusing previous work, and coordinating assurance activities across departments to reduce duplication.
The Help Desk receives excessive calls when problems are left unfixed and have an adverse service impact on the business. The objective of Problem Management is to reduce or eliminate the impact of problems on the company. Problem Management plays an important role in the detection, finding the root cause and providing solutions to problems to avoid their recurrence. At the Help Desk Problem Management is important to eliminate the frequent occurrence of problems. This also includes publishing workarounds & knownERRORS to ensure the Help Desk Agents are handling these issues consistently.
Controlling the silent killers of asset managment pt 2Grahame Fogel
The document summarizes the operationalization of an Asset Management Strategy Execution Enforcement Mechanism (AMSEEM) at a large precious metal concentrator plant. It describes the implementation of AMSEEM in two phases. Phase 1 involved creating awareness and acceptance of AMSEEM through establishing a steering committee, evaluating the asset management strategy, and developing communication plans. Phase 2 involved screening for factors that could prevent successful strategy execution using a scoring system to evaluate different factors, gathering data, completing the scorecard, and interpreting and presenting the results. The implementation demonstrated increased awareness of how strategic asset management failures could impact the plant.
The document discusses using Six Sigma and the DMAIC model to improve PPE compliance on a surgical ward. It describes conducting an audit that found the ward's hand hygiene practices were not compliant with WHO guidelines. The DMAIC phases would then be used to define the problem, measure compliance rates, analyze the causes of non-compliance, improve practices through an action plan, and control to maintain the improvements through monitoring. The goal is to reduce health risks and better meet patient needs through a Six Sigma approach to process improvement.
Antonio Ledbetter has over 25 years of experience in maintenance, engineering, and reliability roles. He has a proven track record of improving operations, increasing productivity, and reducing costs through leadership, problem-solving, and implementing best practices. Antonio's expertise includes project management, process improvement, predictive maintenance, root cause analysis, and team building. He holds a Bachelor's degree in Business Administration and management certifications.
This document provides guidance on developing effective Performance Management Plans (PMPs) at the program level for USAID. It discusses that a PMP is a tool to assist in monitoring, evaluating, and reporting progress toward goals. The key sections of an effective PMP include an introduction, the results framework with indicators, and details on how the PMP links to other management processes like evaluations and portfolio reviews. Developing a strong PMP requires defining clear objectives, seeking stakeholder participation, focusing on practical indicators, and using data for decision making to improve transparency and learning.
IARE - International Association of Reservation ExecutivesEtech
Presentation of Etech’s president, Matt Rocco, on implementing a successful quality monitoring program at 30th annual IARE conference in San Diego, CA.
This document discusses Info-Tech Research Group and change management. It provides an overview of Info-Tech as a global leader in IT research and advice. It then discusses the importance of balancing risk and efficiency in change management processes. Having too onerous of a process can lead to changes being implemented without proper review, while not having any process can increase risk. The document emphasizes having a right-sized change management process that incorporates adequate review and approval without being overly burdensome. It also stresses the importance of staff buy-in, tools to track changes, and management support for effective change management.
Uma devi discuss the purpose of the capability maturity model.craju957290
The Capability Maturity Model (CMM) is a framework developed by the Software Engineering Institute to assess and improve the software development process of an organization. It provides five levels of process maturity that can enhance effectiveness from an initial, inconsistent level to an optimized level of continuous process improvement. The CMM helps standardize processes, address engineering issues, and ensure software capabilities are assessed and guaranteed given the high costs and impacts of software development.
Lean Six Sigma Course Training Part 16Lean Insight
Here is the Lean Six Sigma Course Training Part 16, presented by Lean-insight.om
Are you looking for six sigma related courses in Bangalore, then consult lean-insight.com
Courses:
Six Sigma Training
Six Sigma Green Belt Training
Six Sigma Black Belt Training
Lean Six Sigma Training
For more details visit: http://lean-insight.com/six-sigma-training-bangalore/
This white paper discusses implementing a service management solution through integrating people, processes, and technology based on the ITIL framework. ITIL defines key processes for service support and service delivery that can be automated and managed through tools to help IT function as a valued business partner. The paper outlines the critical ITIL processes and stresses that implementing tools alone is not sufficient - processes must be in place and tools selected to support defined processes for the organization to realize benefits.
Software process improvement ten traps to avoidbabak danyal
This document describes 10 common traps that can undermine software process improvement programs. It discusses issues such as lack of management commitment, unrealistic expectations, failure to implement action plans, and focusing too much on achieving a specific CMM level rather than business goals. It provides symptoms and solutions for each trap, emphasizing the importance of training, treating improvement as projects, and not expecting defined processes alone to make people interchangeable. The overall goal is to help organizations successfully improve their software processes and development capabilities.
If you dont know where you are going any road will do visioning for implement...p6academy
This document outlines a methodology for defining requirements for an EPPM software implementation project in order to increase the likelihood of success. The methodology involves developing a vision statement, strategic objectives and goals through an executive visioning process. It then defines critical success factors, key performance indicators, and performance measures to align functional needs with strategic goals. Adopting a phased approach by prioritizing and rolling out limited functionality first is also recommended to introduce changes incrementally and reduce risk. The end result is a requirements document to guide the implementation project.
The document discusses building a robust global asset management system through people, partnerships, and processes. It emphasizes that people are the heart of the system and outlines developing a governance structure to engage stakeholders. Processes like change management, RACI definitions, and strategic planning are used to develop the system and define roles and accountability. The goal is a cultural transformation where excellence in asset management is an expectation.
In this webinar, Build Consulting expert Peter Mirus explains how to build a technology roadmap that will guide your organization to a successful future.
Peter draws on years of experience consulting with nonprofits on technology projects to give you practical steps to implement quickly.
Don’t miss this chance to learn how your organization can create a technology roadmap that is right for you.
As with all our webinars, this presentation is appropriate for an audience of varied IT experience.
How an integrated management system (IMS) helps companies to remain competitive Etienne Venter
To thrive in global competitiveness and to survive in today's markets, organizations and companies need to look at every aspect of their business processes. While providing quality products and services, they should consider other management standards as well i.e. Quality Management, Environmental Management, Safety Management, Energy Management, Information Security Management, GDPR & Food Safety Management. Thus, an integrated management system will enable organizations to work as a single unit with unified objectives. These management standards can be integrated by embedding them with the core business processes of the organization. With Symbio this is straight forward and easy to achieve.
School district gets an a+ in primavera people soft integration by doing thei...p6academy
1. Jefferson County Public School District implemented an integrated Primavera and PeopleSoft EPPM system to improve project and cost management for their capital programs.
2. They focused on developing detailed requirements and process models which served as the foundation for a successful multi-year implementation with no major issues.
3. The district now has improved budget management, schedule management, vendor management and reporting through a centralized system that eliminated data duplication and automates data sharing between Primavera and PeopleSoft.
Change Control Description PowerPoint Presentation Slides SlideTeam
Deal with transition and transformation of an organization’s goals, processes or technologies using professionally designed content-ready Change Control Description PowerPoint Presentation Slides. Implement strategies and help people to adapt organizational change with the help of easy-to-understand change control description PPT presentation templates. Work on projects, undertake initiatives, improve performances, seize opportunities and solve key issues which require certain changes. Get access to the change control description PowerPoint presentation deck to execute the required change. This deck covers various topics to help you bring the transition successfully such as change management strategy key objectives, change management implement drivers, identify the change, types of change management, forces for change, gap analysis, organization change readiness checklist, etc. Grab change management PowerPoint deck which is customizable. Edit color, text, icon and font size of the templates as per your need. Add or remove content, if needed. Download ready-to-use change control description PPT presentation templates to manage projects, people, and guide an organization through a transitional change. Enjoy the convenience of our Change Control Description Powerpoint Presentation Slides. Convey your ideas exactly as you imagined,
Regulatory, as well as corporate compliance requirements, demand organizations to conform to a large number of rules, laws, policies, and standards.
Corporater's compliance management software helps you in enhancing your organization's performance by empowering your organization with a unified approach that integrates all your compliance processes and linking it back to the organization strategy.
You get a continuous insight into the status of the compliance and controls, thereby enabling you to improve the compliance and business process quality.
For more information, click here - http://bit.ly/2Prvf9C
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/sap-and-change-management/
As a “seasoned” Change Manager, I have been involved in many diverse projects focusing on managing the business aspect of technology implementations; e.g. ERP (SAP, Oracle, Microsoft Dynamics), Core Banking Systems, Business Intelligence, Case Working and Knowledge Management solutions, and the like.
To this day, I continue to be asked why is there a need to have involvement from a Change Manager, because a technology implementation “is what it is” and once implemented, the business should just be able to “get on and work with it.” But, it’s not quite as simple as that, because if you break down the impact of a technology implementation on a business, it would go something like this:
• It will change the way a business operates.
• Key stakeholders will want and need to be involved and communicated with.
• Processes will change.
• Organisation structures will change.
• The readiness of the business will need to be measured to ensure a smooth go-live.
• There will be a need to train and educate people in new ways of working.
• Business benefits as set out in the business case will need to be tracked.
• Once people gain competence with the new technology they should be encouraged to continuously improve ways of working into the future.
That sounds very simple, but actually it’s not, because all of these things involve people and they will need to have their expectations and perceptions managed.
Technology implementations aimed at making an organisation more efficient have become larger and more critical in recent years and now represent a major challenge for organisations. Despite improved technical functionality and reliability there are still project overruns, delays and sometimes downright failure. Research continues to show that between 30% and 70% of technology implementations either fail to meet their targeted benefits or stall and/or overrun. Problems are typically not related to the system or to technical issues surrounding the software but instead are often due to business related issues. One of the main reasons cited for this failure rate is that projects are usually managed from a technical perspective by Project Managers who are driven by milestones and deliverables but lack the necessary “soft skills” to deal effectively with the people side of change.
The document discusses organizational change management for implementing AI systems. It notes that clearly defining goals and capabilities/limitations of AI, ensuring access to data, addressing staff concerns about job displacement, and additional training are important challenges to consider. An AI-centric change management approach includes clearly defining new roles and responsibilities, consistent communication, and measuring success through metrics. Governance, communication plans, training, and addressing impacts on staff are essential parts of the process.
336 Yes Getting Everyone To Agree Final Updated Aug 27Espo2460
Angelo Esposito and Tim Rogers presented on establishing agreement across a large enterprise for an ITSM transformation. They discussed challenges such as differing objectives across business units. Their solution was to negotiate with leaders to establish common practices, develop strategies and governance bodies, and conduct an offsite to align efforts. They provided recommendations to create an ITSM strategy, establish governance, standardize process development, and implement project/risk controls.
The document describes the Capability Maturity Model (CMM) for software at its highest, optimized level of 5. At this level, continuous process improvement is a way of life with a focus on preventing defects and promoting innovations. Key process areas at level 5 include defect prevention, technology change management, and process change management. These involve identifying and eliminating causes of defects, evaluating and incorporating new technologies, and continuously improving software processes through organization-wide participation.
The document provides contact information for an individual with 15 years of experience in healthcare consulting including project management. It then lists visions and goals for a healthcare system including providing quality care, comprehensive access to information, and reducing costs. Several key aspects of project success and common causes of project failure are identified. Finally, it discusses various tools and frameworks for managing change including defining the need for change, shaping a vision, mobilizing commitment, and monitoring progress.
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
1. Photo Credit Goes Here
Twin track monitoring as Management Tools
By Imran Khan
2. PARTNER LOGO
GOES HERE (click
slide master to add)
Practical Problem (sample)
Facilitate hatchery owner to train Nursery owner for
supplying improved seed with embedded service
Trained nursery owner supplied improved seed with
embedded service through fry traders
Trained fry traders supplied improved seed to
farmer with embedded service
Farmers received improved seed and use technical
knowledge and get increased productivity
Increased productivity improved food security
May be
fry traders
do not
give
proper
info
Intervention
should be
redesigned
May be nursery
owners do not
get profit from
providing this
service, will
they do this?
It might be
more
complex
and
complicated
in system
practice
Intervention
should be
redesigned
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System practice in program cycle
Adopted from USAID
“Technical note The 5Rs
Framework in the program
cycle”
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Local System (Market System)
Adopted from USAID
“Technical note The 5Rs
Framework in the program
cycle”
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Program Team’s Learning Activity
• Is our intervention really working?
• Is it generating our intended result? Is it giving any unintended changes?
• Are changes linked to our project objectives? How?
• Are market actors ready for any shock in market?
• Will our changes in market be sustained after exit?
• Are changes really attributable to our intervention or it is contribution?
• When and Why we have changed our intervention?
• Is it displacing other actors?
• What about other value chain or system? And environment
And so on….
6. PARTNER LOGO
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Market System Framework
Multiplier effects
Value chainValue chain
System
System
System Household
Donor is interested about
beneficiary level baseline
and result although
acknowledge systemic
change and evaluate this
also
But more crucial in MSD is
to understand Nods and
Flows, systemic change,
Effects of intervention
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Donor Interest VS program need
Donor is interested
about:
Number Benefitted
Gross Margin
Land covered
Yield
etc.
Management required:
System change
System health
Inclusiveness
Sustainability
etc.
Yes, USAID also acknowledged
management requirement in FTF handbook.
USAID proposed 5R Framework
Results
Roles
Relationships
Rules
Resources
Collectively these 5Rs can serve as a lens for
assessing local systems and a guide for
identifying and monitoring interventions
designed to strengthen them.
MAP and AVC Experience
The information needed for management and
learning is different from the information
required by donors.
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MEL Scenario in MSD Approach
Real time sensing of the market environment and
system changes to manage facilitation-based
interventions in a complex environment.
Adaptive
Management
Detecting and communicating early progress for
accountability and aggregation outcomes across
projects and activities
Performance
Monitoring
Assessing project fidelity and achievement of
intended activity-level outcomes
Performance
Evaluation
Impact
Evaluation
Measuring the achievement of intervention-level
outcomes and estimating the extent to which
these outcomes can be attributed to a program
well-defined
concepts
within USAID
Some
consensus
developing
around the
use of
learning for
adaptive
management
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Fast track monitoring by MSD team resolve
adaptive management issues
Sector Study (e.g.
Seed, Feed, fish
health, nutrition)
Sectorstrategy
Sector guide
including sector
result chain
Intervention design
and validation
(Partnership
agreement)
Implementing and
Monitoring
Learning and
Decision Making-
Analysis of
Intervention and
strategy review
Aggregation of
Result
Reporting (case
studies, Half yearly
and annual
strategic plan )
Intervention guide
including
intervention result
chain and
measurement plan
Data collection and
Analysis Blue color is program team
Red color is MEL team
Adopted from DCED
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LEO themes and Recommendation
Conduct Theory Based MEL
1.2 Use result chains as tools for adaptive management
1
Rethink MEL Roles and Method
7.1 Spread MEL responsibilities across project staff
7
Adopted from Guidelines for MEL in Market System Development, LEO Report #51, USAID
This guidance echoes DCED standard
Which encouraged implementers to develop result chain for each
intervention, which should be developed, understood and tracked
by implementation staffs
MEL answers Performance Monitoring requirement in
contracts or grants that are separate from MSD need
For MSD monitoring responsibilities go to implementing
staffs; DCED advocates to institutionalize the
responsibilities in JD, staff performance reviews, regular
meeting etc.
MEL specialists serve
as
MEL Facilitator
Methodological
advisor
Communicators
Discussion leader
Adopted from Guidelines for MEL in Market
System Development, LEO Report #51, USAID
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Twin Track Monitoring and Rationale
Standard Monitoring deals with
mainly beneficiaries (individual, HH,
enterprise). In this system
performance monitoring and
evaluation, performance impact are
slow paced. Difficult to adjust with
market dynamics
System change monitoring deals
with nodes, flows, network and
system. It is real time data
depended, informal feedback loop
included, so fast track. It helps as
note for systemic change evaluation.
To resolve this tension we are proposing twin track monitoring advocated by
Mike field (USAID LEO reports) which will address both needs. It will work as
integrated management decision tool. Also supported by CARE, SEEP.
Well defined Some consensus
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Proposing Twin Track Monitoring
Intervention
Standard Monitoring
Answers donor
standard
requirements e.g.
number, profit etc.
Report FTF MS
Customized 5R, MRM (DCED)
and LEO MSD monitoring
frame work, SEEP principles
Ensure adaptive
management, explains
standard result and systemic
change
Annual report, evaluation
notes
MSD Implementation
MELteamsupportedby
implementingstaffs
implementingstaffsled
supportedbyMEL
FedResultFrame
FedResultchain
CLA
To insert your implementing partner institutional logo, go to View >> Slide Master, and replace the gray box with your logo, placing it to the right of the USAID logo at the bottom. No text or partner logos can be placed within the upper blue banner.
Guide to Monitoring and Evaluation System Design for Value Chain Projects, CARE, January 2012
Monitoring and measuring change in market systems –rethinking the current paradigm– Lucho Osorio-Cortes and Marcus Jenal, SEEP,2013
To insert your implementing partner institutional logo, go to View >> Slide Master, and replace the gray box with your logo, placing it to the right of the USAID logo at the bottom. No text or partner logos can be placed within the upper blue banner.