Handelsblatt Jahrestagung 2019 "Strategisches IT-Management", München: Vortrag von Andreas Nolte (Allianz), Jörg Treiner (Allianz) und Josef Adersberger (@adersberger, CTO bei QAware) === Dokument bitte herunterladen, falls unscharf! Please download slides if blurred! === Abstract: Die Versicherungsindustrie steht vor großen Herausforderungen: Neben etablierten Prinzipien der Skalenökonomie müssen mehr und mehr Prinzipien der Geschwindigkeits- und Plattformökonomie berücksichtigt werden. Ein wesentlicher Schritt auf dem Weg in eine Geschwindigkeitsökonomie ist die agile Transformation des Unternehmens, um schnelle Reaktionen auf ver ändertes Kundenverhalten ermöglichen. Der Vortrag zeigt, welche Schlüsselrolle Cloud- und Plattformtechnologien in diesem Transformationsprozess einnehmen und wie sich schnell sichtbare Erfolge erzielen lassen.

1. 1© Copyright Allianz SE
Dr. Andreas Nolte, Jörg Treiner
Allianz
Dr. Josef Adersberger
QAware
THE NEED FOR SPEED
... DRIVING INSURANCE INDUSTRY INTO
A CLOUD-NATIVE ENTERPRISE

2. 2© Copyright Allianz SE
INSURANCE IS THE NEXT INDUSTRY IN DANGER OF
BEING DISRUPTED BY TECH-PLAYERS OR STARTUPS
InsurTechs grow fast – they are both friend and foe
Furthermore, tech players player are positioning
themselves to disrupt
Investments into InsurTechs since 2012
of InsurTechs disintermediate
the customer
of InsurTechs enable the value chain
and cooperate

3. 3© Copyright Allianz SE
Disrupt or be disrupted.

4. Insurance as a Service. ©Syncier 4
Insurance as Service

5. Insurance as a Service. ©Syncier 5
We bring insurances into the digital age
and free them from commodity efforts,
to focus on their differentiation in the market.
Mission

6. Insurance as a Service. ©Syncier 6
Syncier – Leading Digital Insurance Platform
Insurance
Preconfigured and highly
automated Insurance
solution
Lead your core insurance
setup into
the digital age
Marketplace
Open and two-sided
marketplace for the
insurance industry and
its partner
Leveraging the
growth possibilities of
digital ecosystems
Cloud
Cloud native tech-nology
for regulated enterprises
Bringing insurance IT to
the cloud
Analytics
Customer data analytics,
prediction and
personalization
Enable data
driven business

7. Insurance as a Service. ©Syncier 7
PaaS
Core
Insurance
Solution
State of the art core insurance
platform fulfilling all core
insurance processes with
integration possbilities into
standard peripheral systems
High
Scalability
Syncier.Insurance with a
proven scalabillity (> 20 Mio.
contracts und > 20.000 users).
Additionally our PaaS
approach
supports global implementation
and reach
Marketplace
Two-sided marketplace which
connects consumers and
providers of valued-added
insurance services, e.g.
AI-based fraud detection
services.
Developed
once-
many times
used
Syncier.Insurance business
logic is developed once and
can be reused in many
scenarios. This enables short
time-to-market and innovation.
Comprehensive
and unlimited
feature set
Our Syncier.Insurance-features
are product-agnostic,
multi-lingual and support
multi-currency
capabilitites.
Complete
policy
management
Syncier.Insurance offers a
state-of the art, highly
standardized policy
management which supports
high process automation
across all channels.
Our Syncier.Insurance solution opens the door to platform economy in the
insurance industry

8. Insurance as a Service. ©Syncier 8
Customer Layer
• Contains customer-specific functions, logic and data.
Country Layer
• Contains logic and configurations for certain markets and countries (such
like regulatory demands)
• Covers every requirement of LOBs such like health and life insurance.
Examples: Language, currencies, tax regulation, APIs for specific channels
Core
• Open Platform for insurers, which enables them to develop a variety of
open source services
• Standardized core covering features for each insurance lob
• Used by each customer (including Allianz entities)
Syncier.Insurance PaaS Solution
…
Core
(Open
Source)
…
…
… …
…
…
…
Syncier.Insuran
ce
Three-Layer PaaS architecture of Syncier.Insurance combines the power of open
source with flexible tailoring capabilities for different markets and specific customers

9. Insurance as a Service. ©Syncier 9
End-customers
Business Providers
InsurTechsInsurer Others
Business consumers
Open Insurance
Marketplace
Syncier.Marketplace
Insurers InsurTechs Software provider Others
API By Default
• Unlimited possibilities in
creation of new value chains
• Digital services portfolio,
accessible via API or SDK
• Cloud-native hosting runtime
Open By Default
• Open for everyone
• Supports open source and
industry standards (e.g. Accord,
BiPRO,..)
• No downside lock-in
The Open Insurance Marketplace plays a key role for ecosystem connectivity
S d
Software Provider
Platform Capabilities
Shared marketplace capabilities
facilitating the service exchange, e.g.
▪ billing
▪ metering

10. Insurance as a Service. ©Syncier 10
Speed up!

11. 11Insurance as a Service. ©Syncier
Software is eating the world, but it is a heavy meal!
Frictions within hierarchical structures
Agile and cloud programs are stuck in PoC status
Keeping on track with emerging technologies
Customer Centricity is more a symbol than a value which drives daily actions

12. 12Insurance as a Service. ©Syncier
Accelerating the wheel of (continuous) change
…enabled by five key levers…
Cloud
Agile Development
Digital Operating Model
LeanCustomer Experience
1 2
34
5
…and scaled out
through
End-to-End
Innovation Funnel
Needs
Idea
Scoping
Implementation
Rollout & Ops
Digital Factory
Setup
Agile Development
Platforms
Skills & People
Developer & Engineering
Centricity
Co-Location

13. 13Insurance as a Service. ©Syncier
Team of the Digital Factory (DF) @ AZD
Allianz
Technology
Respective
units
External
partners
Agile Training Center (ATC) Munich
~ 200
places
~ 100
places
Agile Training Center (ATC) Stuttgart
Agile Centers Kaiser X Labs
Global Digital Factory
• Exchange on
methods
• Joint development
of digital products
#2
Nobody will wait for you.
Case Allianz Study Allianz Germany: Three development center and more than 400 product
engineers working on >20 products
~ 80
UX engineers
~50+ places
(setup phase)

14. Insurance as a Service. ©Syncier 14
Agile development requires
agile infrastructure!

15. 15Insurance as a Service. ©Syncier
Agile infrastructure: Build & operate software like cloud native companies
higher resiliencylower OPEX
continuous value delivery
Cloud
Native
Platform

16. 16Insurance as a Service. ©Syncier
Challenge #1: High efforts to get productive and stay state of the art

17. 17Insurance as a Service. ©Syncier
Challenge #2: How to stay unaffected in times of cloud & container wars?
Pivotal -> IPO -> ?
Amazon vs. Microsoft vs. Google vs. Alibaba
CoreOS -> RedHat -> IBM
Solution: A community-driven, open source, agnostic
cloud native platform for regulated enterprises

18. Insurance as a Service. ©Syncier 18
Talk to us!
Dr. Andreas Nolte
Syncier GmbH
andreas.nolte@syncier.com
Jörg Treiner
Syncier GmbH
joerg.treiner@syncier.com
Dr. Josef Adersberger
Syncier Cloud, Syncier GmbH & CTO, QAware GmbH
josef.adersberger@syncier.com