INSUREDHQ delivers collaborative insurance administration software to provide modern insurers with complete policy, claims, accounts, and document management experiences through its cloud-native platform. The platform offers comprehensive and accessible end-to-end systems that can be implemented at a fraction of the cost and time of comparable enterprise solutions. It is designed for mid-market insurers, MGAs, and brokers globally to help them address challenges around cost, outdated technology, scaling products and distribution channels, and unprofitability in certain markets.
2. CX: It is our perspective that in the insurance industry the customer should be the focus, not
policies. IHQ Core and IHQ API allows agents and insurers to become digital-first while
allowing them to focus on staying customer-first.
COST: Many mid-market and SME MGA’s, brokers and insurers do not have the financial
ability to access the enterprise-level software and professional services available to more
enterprise organisations.
DIGITISATION: Across global markets many of the common insurance systems available
have limited functionality and are using outdated technology – especially evident in this rapid
post-COVID Digital Transformation environment.
SCALE: The ability to quickly scale new products and build unique online distribution
channels direct to the consumer are unobtainable with existing legacy systems.
MARKETS: At the SME level, the cost of distribution and the inability to individually
underwrite, make insurance highly restrictive and unprofitable.
INSUREDHQ | the industry challenge
3. COMPREHENSIV
E
Provides complete
and mission-critical
end-to-end policy,
claims, accounts,
and document
management
systems
ACCESSIBLE
Simple but secure
cloud-native web
application
provides access to
the right tools from
wherever your
team may be
working
AFFORDABLE
Can be set up and
implemented in a
fraction of the time
and at a fraction of
the cost of
comparable
enterprise systems
SCALABLE
IFRS Compliant
and can be
deployed across
multiple country,
currencies,
underwriters and
risk types
INSUREDHQ | a powerful platform
Designed for mid-market insurers, MGA’s and Brokers across the globe - INSUREDHQ offers a
comprehensive digital insurance administration experience.
4. INSUREDHQ | a digital insurance administration platform
We combine all of our core technologies into a single platform that can work for a variety of insurers, MGAs, or new
entrants.
5. INSUREDHQ | a digital insurance administration platform
InsuredHQ is designed to work best in the General Insurance realm and with our customer-centric approach, we
already cover all the must-have features and many of the nice-to-haves.
7. USAGE-BASED
Our fees are
based on the
Gross Written
Premiums
(GWP) of our
customers. Our
sweet spot is any
company with a
GWP of $5 million
or more.
MONTHLY BASE
Current base SaaS
fees are $4,000
USD/month to
provide more
predictable
revenue during
fluctuating
insurance sales
cycles.
SERVICES
This is time and
material based
revenue to optimize
the InsuredHQ
platform for the
Country, risk type
and business
channels of the
customer.
INSUREDHQ generates revenue via four primary channels :
INSUREDHQ - Business Model
UPSELL ADD-ON
For our larger
customers, BI
Portals are
available on a seat
based licensing
perspective
(users/dashboard)
We're headquartered in New Zealand with an internationaly distributed team with international customers. Our primary target market is APAC and North America
InsuredHQ started as platform to a simplify systems for Micro Insurers in developing nations and provide them with a comprehensive, flexible, and scalable back-office Insurance administration platform capable of supporting complex products, large volume, complex reporting, and a full trust accounting system.
We realized that while there is opportunity in this market, building a sustainable business model is too difficult and so we pivoted the platform towards a mission-critical cloud-based insurance administration platform that provides complete end-to-end policy, claims, accounts, and document management systems targeting mid-market insurers, MGA’s (Managing General Agent), and Insurance Brokers who discovered face identical business challenges as our initial micro-insurance market
InsuredHQ is designed to work best in the General Insurance realm and with our customer-centric approach, we already cover all the must-have features and the majority of the nice-to-haves.
We do this by prioritizing regular client feedback, prioritizing practical necessities for their business, and keeping a publicly available product roadmap with our focus on enabling all of our customers to be more efficient with their business and growth.
Simplifying processes for both the customer and for internal teams are critical problems we love to solve and they depend on having a modern and unified back-end platform
We have taken our platform a step further recently with the launch of IHQ API, where Agencies and Insurers can leverage our API which is designed to make easy to build or integrate into any existing purchase path or distribution channel for their customers and insurance products while still maintaining a robust insurance management system of record.
This gives insurers the flexibility needed to attract new customers, improve the agent channel, and stay ahead of the competition
In todays customer-centric insurance marketplace, Insurers need to focus on optimizing the front-end of their business by creating seamless and compelling customer experiences. This includes building customer-centric products and helping their channels serve that customer.
InsuredHQ knows core administration. With our strengthened API and comprehensive engine, we become an insurers system of record, replacing manual processes with with critical and time saving process automations.
We are focused on back-office excellence and want an insurance infrastructure that scales with our customers
Net Dollar Retention will be a core focus of our intentional scaling efforts. Designing a public API allows our customers to bring products to market in more unique ways, in channel efficient ways and faster. IHQ prices based on usage - reducing friction for bringing products to market allows our customers much more agility than ever, increasing market share, creating new markets, introducing innovative insurance products. All of this will have a complimentary impact on our Net Dollar Retention.