3. Important: Remember to Go
POB at the start of ALL jobs
(Hailo Jobs and street hails).
When you arrive at your
destination, tap the ‘Take
Payment’ button.
The Fare screen will then
appear.
Note: If you forgot to go POB,
you can still take card
payments by tapping the ‘Fast
Pay’ button on the Jobs
screen.
4. On the Fare screen, enter the
meter amount and the tip.
The total will be automatically
shown.
Tap ‘Cash’ or ‘Card’ button to
select payment type.
Note: If you do not wish to
record cash job fares in your
Driver Stats, tap ‘Cash’
without entering the meter
amount.
5. On the Card Payments
screen, enter the card
number and tap ‘Submit’.
Note: If the Fare is incorrect
or the tip is missing, tap
‘Back’ and re-enter
On the next screen, enter the
card expiry date and CVV
number and tap ‘Submit’.
Important: American
Express cards only have 15
digits. Their 4 digit CVV is
displayed on the front, just
above the card number.
6. On the Receipt screen, enter
your passenger’s email
address OR mobile number.
Important: Always enter the
full fare including any tip so
that your passenger receives
an accurate receipt for their
expenses.
Drivers are emailed a
confirmation of successful
payments.
7. More Information
Email
support@hailocab.com
Blog
http://hailocab.com/driver/blog
Twitter
www.twitter.com/hailodriver
Facebook
www.facebook.com/hailodrivers