The Nsukka Health Services held a strategic planning meeting from May 4-6, 2015 to discuss goals for 2015-2020. Participants included administrators, physicians, nurses and staff from various hospital and clinical departments. The strategic plan aims to improve community health through education, make healthcare more accessible, strengthen organizational infrastructure and provide staff support. Key initiatives include increasing health outreach, prioritizing patient and staff needs, developing education programs, and ensuring financial resources and governance to support the goals.

1. NSUKKA HEALTH SERVICES
Catholic Diocese of Nsukka
Recap of Strategic Planning Discussion
Held May 4 – 6, 2015 at Nsukka Diocese
November 16 – 20, 2015

2. Strategic Plan Goals
• Undertake a community health assessment of
health needs and health status
• Identify specific barriers to achieving high
quality health care and prevention services
and information
• Identify strategies to overcome barriers
• Development of strategies to overcome
barriers

3. Participants
• Health System CEO
• 3 Hospital Administrators
• Department Directors of Midwifery, Nursing,
Lab programs
• Physicians from the hospitals
• Nurses
• Non-Clinical staff such as finance, information,
housekeeping, groundskeeping, maintenance

5. Strategic Planning with administrators,
physicians, nurses, laboratory technicians,
nursing and lab students, finance,
environmental services, social work
Participants from Bishop Shanahan, Adani,
Enugu Ezike, Nursing and Midwifery
Programs, Laboratory, Finance, and
Environmental Services

6. NSUKKA DIOCESAN HEALTH SERVICES STRATEGIC PLAN: JULY 2015 – JUNE 2020
Mission Goals Strategic Initiatives and Outcomes
Community Health
Education and
Outreach
Go To Resource for
Healthcare Services
Organizational
Infrastructure Support
Staffing Support
Governance and
Financial Resources
Vision
Provide the highest
quality health services
and healthy living
information to
increase the health
and well-being of the
people of Nsukka
Create and sustain the
highest quality
physical, mental,
spiritual, and social
well-being services and
support for all
residents served by the
Nsukka Diocesan
Health Services
 Increase voice and effectiveness on healthy living through outreach and
education in church, community settings, hospitals, clinics, and schools
 Partner with other providers and public and private organizations to
develop and support medical education programs and coordinate public
health and disease prevention messages
 Develop and support services to meet the needs of the community
 Implement performance based programs to provide highest quality
healthcare services
 Prioritize staff needs and develop plan to secure necessary equipment and
supplies to effectively and efficiently serve patients
 Develop a building design plan to address patient and staff needs in the
hospital with short-term priority given to maternal care
 Develop and implement plan for clean water, water distribution, and
contaminated waste water disposal for hospitals
 Develop a comprehensive plan to achieve a supportive salary plan for clinical
and non-clinical staff
 Provide staff with on-line and local educational programming resources to
increase and maintain professional clinical knowledge
 Engage and support staff in ongoing multi-hospital discussions within clinical
service areas on a monthly or quarterly basis
 Recruit local and national health experts to serve on the Nsukka Diocese
Healthcare Commission
 Provide board members with performance expectations and orientation
 Develop and Implement a plan to ensure proper payment for services
delivered to patients, including public and private support
 Develop a collaborative organizational approach with other religious-based
health providers for government support and payment for patients and
communities serving poverty and extreme poverty communities
 Develop an approach for qualified insurers to provide health insurance plans
to Nsukka Diocesan residents for usage within the Diocesan Health System

7. Next Steps
• Review DRAFT Report by Health System
Leaders
• Solicit comments from attendees
• Identify strategic priorities
• Executives agree upon responsibilities and
staff accountable for implementation
• Review and update semi-annually