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Marketing The Value of Place in Media and 
How Its Impact Affects Audiences 
1
5 Key Elements that Define a “Sense of Place” 
1. Mediates our relationship with the world and with each other. 
2. It provides a profoundly important foundation for individual 
and community identity. 
3. It can be an intimate, deeply personal experience yet also 
something which we share with others. 
4. It is at once recognizable but never constant. 
5. It is embodied in the flux between familiarity and difference. 
Making Sense of Place: Multidisciplinary Perspectives 
Edited by Ian Convery, Edited by Gerard Corsane, Edited by Peter Davis
3 
Cinema Can Provide a “Sense of Place” 
Location often “plays” a character in movies 
• The romance in Wood Allen’s “Midnight in Paris”. 
• The loneliness of space in “Gravity.” 
• The severity of nature in “The Life of Pi.” 
• The random insanity of war in “The Hurt Locker.” 
• The terror inside the townhouse of “The Exorcist.”
4
Happy 62% 51% 52% 41% 45% 39% 
Excited 29% 18% 18% 12% 18% 8% 
Interested 23% 16% 9% 15% 11% 16% 
Hopeful 14% 16% 17% 12% 12% 12% 
Confident 6% 18% 18% 13% 14% 14% 
Loving 5% 11% 8% 5% 9% 8% 
Relieved 3% 6% 6% 4% 5% 5% 
Movie Theater Live TV AM/FM Radio Internet via PC Mobile Web/App Print 
Are Theaters The Happiest 
Media Places on Earth? 
Consumers Think So! 
Published: September 15, 2013 
Compared To Other Media, 
People Are Happiest At The Cinema
37% 
32% 
44% 
29% 32% 31% 
60% 
40% 
20% 
0% 
Movie 
Theater 
Live TV AM/FM 
Radio 
Internet 
via PC 
Mobile 
Web/App 
Print 
% of Media Time Spent – Avg. Fri-Sun 
Alert 
0.1% 
3% 
3% 
4% 
5% 
2% 
6% 
4% 
2% 
0% 
Movie 
Theater 
Live TV AM/FM 
Radio 
Internet via 
PC 
Mobile 
Web/App 
Print 
% of Media Time Spent – Avg. Fri-Sun 
Bored 
7 
Audiences Are More Attentive While At Movie Theaters 
Less time spent feeling Bored, More time spent being Alert 
Source: USA TouchPoints, 2013
8
Measuring Emotional Engagement Via Biometrics 
When an emotional response is generated in the emotional centers of our brain, we 
experience that emotion in our bodies through the autonomic nervous system. 
Skin Conductance Heart Rate Breathing Motion 
“My skin tingles with 
anticipation.” 
“My heart leaps 
with joy.” 
“It takes my 
breath away.” 
“It moves me.” 
Biometric 
Belt
10
11
12 
“…marketing organizations must begin to understand the 
elusive yet decisive force of emotion; any significant and 
lasting improvement in ROI for brand-equity development 
depends on it.“ 
- Bob Woodard, EVP-Advertising Effectiveness for the ARF. 
From:
Pre-cognitive measurement
NON-CONSCIOUS CONSCIOUS 
A state of 
feeling 
An emotion colored 
in by memory 
A state of 
emotion 
Physiological response 
triggered and executed non-consciously 
A state of feeling 
made conscious 
Private, mental experience 
of an emotion
The Goals of the Creative 
MAKE THEM 
FEEL 
Love is connecting with family and loved ones. 
These everyday, natural moments of 
connection create a sense of companionship 
that is comfortable and long-term. 
These moments happen over Blend 43. 
AND 
TEACH 
THEM THAT 
+ 
Overall Taste of the Coffee 
is a brand you would be 
proud to offer others
Animatic 60 sec – Nescafe Blend 43 (n=451) 
Creative 60 sec – Nescafe Blend 43 (n=426) 
Note: (*) indicates non-significant drivers.
Calibration of Cinema vs. At Home 
US (12% Emotional Uplift) 
USA - At Home (n=153) USA - In Cinema (n=260) 
6.85 6.35 5.90 
6.31 5.89 
5.18 
6.37 
5.13 
7.05 
0.90 1.22 1.43 1.13 1.35 1.51 1.39 1.61 
10 
8 
6 
4 
2 
10 
8 
6 
4 
2 
0 
Anger Sadness Anxiety Shame 
6.25 
0 
Surprise Happiness Love Pride Contentment
Elicitation of Emotions: 
Cinema vs. At Home 
USA – Original Calibration 
• Note: (*) indicates non-significant drivers. Significance testing was conducted between USA – At Home (Creative) and USA – In 
Cinema (Creative) at 95% of confidence. indicates a significant difference. 
3 x higher 
- Love elicitation. 
USA – In Home (Creative) (n=153) 
USA – In Cinema (Creative) (n=260)
Elicitation of Emotions: 
Cinema vs. At Home 
• N 
o 
t 
e 
6 x higher 
- Love elicitation. 
USA – In Home (Creative) (n=153) 
USA – Recalibration USA – In Cinema (Creative) (n=260) 
Note: (*) indicates non-significant drivers. Significance testing was conducted between USA – At Home (Creative) and USA – In Cinema 
(Creative) at 95% of confidence. indicates a significant difference. 
USA only (Creative) - Male 
USA only (Creative) - Female
BUSINESS OUTCOMES (CONTESTABLE LOYALTY) 
USA 
At Home (USA) In Cinema (USA) 
49% 
45% 
21% 
23% 
30% 
32% 
5.49 
5.49 
Contestable 
Loyalty - to 
choose to buy 
Contestable 
Loyalty - to 
choose to drink 
0 to 5 6 to 7 8 to 10 
36% 
38% 
33% 
32% 
31% 
30% 
6.22 
6.27 
0 to 5 6 to 7 8 to 10 
Note: Significance testing was conducted between At Home (USA) and In Cinema (USA) at the 95% level of 
confidence. Blue indicates that the In Cinema (USA) result was significantly higher than the At Home (USA) result.
BUSINESS OUTCOMES (FIRST CHOICE) 
USA 
At Home (USA) In Cinema (USA) 
55% 
54% 
21% 
21% 
24% 
25% 
4.87 
4.77 
First Choice 
to buy 
First Choice 
to drink 
0 to 5 6 to 7 8 to 10 
46% 
50% 
34% 
26% 
20% 
24% 
5.61 
5.50 
0 to 5 6 to 7 8 to 10 
Note: Significance testing was conducted between At Home (USA) and In Cinema (USA) at the 95% level of 
confidence. Blue indicates that the In Cinema (USA) result was significantly higher than the At Home (USA) result.
Emotional Engagement vs. 
Rational Judgment 
“The essential difference between 
emotion and reason is that 
emotion leads to action while 
reason leads to conclusions.” 
- Donald B. Calne, Neurologist and Author of 
Within Reason: Rationality and Human Behavior
…”emotion leads to action”… 
0.93 MASTERBRAND 
0.78 DENOMINATORS 
BRAND CHOICE 
QUALITY 
FEELINGS 
DISCRETE EMOTIONS 
THOUGHTS 
VALUE FOR MONEY 
PRICE 
NIELSENCUP SHARE 
Surprise 
Happiness 
Love 
Sadness 
Anxiety 
Shame 
Pride 
Contentment 
Anger 
PERFORMANCE REPUTATION 
Strong correlation between 
Prophecy brand performance 
and 
Nielsen share of cups consumed
25 
Brand Strength is 
Correlated to 
Brand Share 
From Wave I to Wave II 
of their Ad Campaign, 
Blend 43 Saw a 17% in 
Brand Strength 
23% 
Brand Strength Changes 
Blend 43 
26% 
17% 
27% 
29% 
24% 
Overall Rationale Emotional 
Wave I Wave II
Thank You 
for 
Your Kind Attention 
26

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Doug Pulick - Marketing the value of place in media and how its impact affects audiences

  • 1. Marketing The Value of Place in Media and How Its Impact Affects Audiences 1
  • 2. 5 Key Elements that Define a “Sense of Place” 1. Mediates our relationship with the world and with each other. 2. It provides a profoundly important foundation for individual and community identity. 3. It can be an intimate, deeply personal experience yet also something which we share with others. 4. It is at once recognizable but never constant. 5. It is embodied in the flux between familiarity and difference. Making Sense of Place: Multidisciplinary Perspectives Edited by Ian Convery, Edited by Gerard Corsane, Edited by Peter Davis
  • 3. 3 Cinema Can Provide a “Sense of Place” Location often “plays” a character in movies • The romance in Wood Allen’s “Midnight in Paris”. • The loneliness of space in “Gravity.” • The severity of nature in “The Life of Pi.” • The random insanity of war in “The Hurt Locker.” • The terror inside the townhouse of “The Exorcist.”
  • 4. 4
  • 5. Happy 62% 51% 52% 41% 45% 39% Excited 29% 18% 18% 12% 18% 8% Interested 23% 16% 9% 15% 11% 16% Hopeful 14% 16% 17% 12% 12% 12% Confident 6% 18% 18% 13% 14% 14% Loving 5% 11% 8% 5% 9% 8% Relieved 3% 6% 6% 4% 5% 5% Movie Theater Live TV AM/FM Radio Internet via PC Mobile Web/App Print Are Theaters The Happiest Media Places on Earth? Consumers Think So! Published: September 15, 2013 Compared To Other Media, People Are Happiest At The Cinema
  • 6.
  • 7. 37% 32% 44% 29% 32% 31% 60% 40% 20% 0% Movie Theater Live TV AM/FM Radio Internet via PC Mobile Web/App Print % of Media Time Spent – Avg. Fri-Sun Alert 0.1% 3% 3% 4% 5% 2% 6% 4% 2% 0% Movie Theater Live TV AM/FM Radio Internet via PC Mobile Web/App Print % of Media Time Spent – Avg. Fri-Sun Bored 7 Audiences Are More Attentive While At Movie Theaters Less time spent feeling Bored, More time spent being Alert Source: USA TouchPoints, 2013
  • 8. 8
  • 9. Measuring Emotional Engagement Via Biometrics When an emotional response is generated in the emotional centers of our brain, we experience that emotion in our bodies through the autonomic nervous system. Skin Conductance Heart Rate Breathing Motion “My skin tingles with anticipation.” “My heart leaps with joy.” “It takes my breath away.” “It moves me.” Biometric Belt
  • 10. 10
  • 11. 11
  • 12. 12 “…marketing organizations must begin to understand the elusive yet decisive force of emotion; any significant and lasting improvement in ROI for brand-equity development depends on it.“ - Bob Woodard, EVP-Advertising Effectiveness for the ARF. From:
  • 14. NON-CONSCIOUS CONSCIOUS A state of feeling An emotion colored in by memory A state of emotion Physiological response triggered and executed non-consciously A state of feeling made conscious Private, mental experience of an emotion
  • 15. The Goals of the Creative MAKE THEM FEEL Love is connecting with family and loved ones. These everyday, natural moments of connection create a sense of companionship that is comfortable and long-term. These moments happen over Blend 43. AND TEACH THEM THAT + Overall Taste of the Coffee is a brand you would be proud to offer others
  • 16.
  • 17. Animatic 60 sec – Nescafe Blend 43 (n=451) Creative 60 sec – Nescafe Blend 43 (n=426) Note: (*) indicates non-significant drivers.
  • 18. Calibration of Cinema vs. At Home US (12% Emotional Uplift) USA - At Home (n=153) USA - In Cinema (n=260) 6.85 6.35 5.90 6.31 5.89 5.18 6.37 5.13 7.05 0.90 1.22 1.43 1.13 1.35 1.51 1.39 1.61 10 8 6 4 2 10 8 6 4 2 0 Anger Sadness Anxiety Shame 6.25 0 Surprise Happiness Love Pride Contentment
  • 19. Elicitation of Emotions: Cinema vs. At Home USA – Original Calibration • Note: (*) indicates non-significant drivers. Significance testing was conducted between USA – At Home (Creative) and USA – In Cinema (Creative) at 95% of confidence. indicates a significant difference. 3 x higher - Love elicitation. USA – In Home (Creative) (n=153) USA – In Cinema (Creative) (n=260)
  • 20. Elicitation of Emotions: Cinema vs. At Home • N o t e 6 x higher - Love elicitation. USA – In Home (Creative) (n=153) USA – Recalibration USA – In Cinema (Creative) (n=260) Note: (*) indicates non-significant drivers. Significance testing was conducted between USA – At Home (Creative) and USA – In Cinema (Creative) at 95% of confidence. indicates a significant difference. USA only (Creative) - Male USA only (Creative) - Female
  • 21. BUSINESS OUTCOMES (CONTESTABLE LOYALTY) USA At Home (USA) In Cinema (USA) 49% 45% 21% 23% 30% 32% 5.49 5.49 Contestable Loyalty - to choose to buy Contestable Loyalty - to choose to drink 0 to 5 6 to 7 8 to 10 36% 38% 33% 32% 31% 30% 6.22 6.27 0 to 5 6 to 7 8 to 10 Note: Significance testing was conducted between At Home (USA) and In Cinema (USA) at the 95% level of confidence. Blue indicates that the In Cinema (USA) result was significantly higher than the At Home (USA) result.
  • 22. BUSINESS OUTCOMES (FIRST CHOICE) USA At Home (USA) In Cinema (USA) 55% 54% 21% 21% 24% 25% 4.87 4.77 First Choice to buy First Choice to drink 0 to 5 6 to 7 8 to 10 46% 50% 34% 26% 20% 24% 5.61 5.50 0 to 5 6 to 7 8 to 10 Note: Significance testing was conducted between At Home (USA) and In Cinema (USA) at the 95% level of confidence. Blue indicates that the In Cinema (USA) result was significantly higher than the At Home (USA) result.
  • 23. Emotional Engagement vs. Rational Judgment “The essential difference between emotion and reason is that emotion leads to action while reason leads to conclusions.” - Donald B. Calne, Neurologist and Author of Within Reason: Rationality and Human Behavior
  • 24. …”emotion leads to action”… 0.93 MASTERBRAND 0.78 DENOMINATORS BRAND CHOICE QUALITY FEELINGS DISCRETE EMOTIONS THOUGHTS VALUE FOR MONEY PRICE NIELSENCUP SHARE Surprise Happiness Love Sadness Anxiety Shame Pride Contentment Anger PERFORMANCE REPUTATION Strong correlation between Prophecy brand performance and Nielsen share of cups consumed
  • 25. 25 Brand Strength is Correlated to Brand Share From Wave I to Wave II of their Ad Campaign, Blend 43 Saw a 17% in Brand Strength 23% Brand Strength Changes Blend 43 26% 17% 27% 29% 24% Overall Rationale Emotional Wave I Wave II
  • 26. Thank You for Your Kind Attention 26