Doris Cox is a highly experienced professional with expertise in business processes, supply chain analysis, and change management. She has over 15 years of experience leading operational excellence initiatives and process improvements at Caterpillar. Her background includes roles in transportation, procurement, production planning, and SAP implementation. She is skilled in stakeholder engagement, process documentation, problem solving, and change management.

1. DORIS J. COX 14037 US Highway 44 E, Taylorsville,KY40071
309.256.4125  doris_j_cox@hotmail.com
BUSINESS PROCESSES | SUPPLY CHAIN ANALYSIS | CHANGE MANAGEMENT
Highly effective and experienced professional drives operational and business function excellence by leveraging proven business
process, supply chain analysis, and change management acumen. Instrumental in assessing current processes, identifying
opportunities for improvement, and delivering targeted, cost-conscious initiatives that optimize operations. Accurately tracks
actions to measure and ensure success of changes. Proactive, cross-functional collaborator with seasoned liaison skills;
demonstrated proficiency in documenting and communicatingprocess enhancements to stakeholders acrosstheorganization.
KEY SKILLS
 Policy | Procedure Implementation  Staff Training| Workshop Instruction  Inventory Management
 Troubleshooting| Problem Solving  Process Enhancements | Best Practices  Negotiation | Mediation
 Stakeholder Engagement | Relations  Work Process Documentation | Reporting  Third-Party | Vendor Relations
PROFESSIONAL HISTORY
CATERPILLAR INC. 09/2010 - present
Senior Business Process Specialist / Regional SAP Deployment Team Lead
 Steer Plan-to-Produceprocesses in SAP in roleas subjectmatter expert and advisor.
 Validate and clarify business requirements for production planning in APO and production execution in SAP by leading
workshops at Caterpillarplants.
 Facilitate effective operations by conducting the review and verification of SAP configuration and documentation of future
plantprocesses.
 Drove seamless new hireassimilation by creatingan onboardingprogramand standard work documentation.
 Supported new staff transition by mentoring business processanalystsand consultantsjoining projects.
CATERPILLAR LOGISTICS, TRANSPORTATION 08/2004 - 09/2010
TIS (Transportation Information System) User Representative (11/2009 - 09/2010)
 Maintained and improved international transportation systems by prioritizingand approvingTIS ITprojects.
 Enabled business decisions and enhanced transparency by generating reports and distributing TIS international shipment
data to Caterpillaremployees.
 Swiftly resolved international shipping-related discrepancies, preventing freight stoppage, in role as backup resource for the
TIS Help Desk.
North America Ocean Freight Buyer (11/2008 - 11/2009)
 Negotiated contracts with steamship lines and US ports for Caterpillar-owned freight.
 Integral member of Six Sigma team that negotiated a $40 million annual reduction in container freightcosts globally.
 Assisted in definingCaterpillar’s firststandardized ocean contractand port authority contract template.
 Interfaced with diversestakeholders in roleof global liaison for ocean freight procurement team and global carrier contracts.
Assistant Transportation Buyer (08/2004 - 11/2008)
 Prepared freight quotes and transportation coststudies for customers insideof Caterpillar Inc.
 Effectively negotiated contracts with steamship lines for Caterpillar freight.
 Developed and implemented Caterpillar’s firstonlineocean ratingand routingguide.
 Procured transportation services for clientfreight, includingairfreight,FTL & LTL, parcel,and NVOCC-managed ocean freight.

2. DORIS J. COX 14037 US Highway 44 E, Taylorsville,KY40071
309.256.4125  doris_j_cox@hotmail.com
PROFESSIONAL HISTORY CONTINUED
CATERPILLAR INVESTMENT MANAGEMENT LTD (CIML) 08/2001 - 08/2004
Marketing Communications Coordinator
 Orchestrated regulatory mailings and educational and marketing materials for wholly-owned investment subsidiary of
Caterpillar Inc.and its 24 institutional clients.
 Drove cost-effective, quality marketing collateral by analyzing quotes from print vendors and coordinating production of
printed materials.
 Managed inventory to maintain economic quantities of marketing materials stored on- and off-site by managinginventory.
CATERPILLAR INC., PRODUCT SUPPORT DIVISION 06/1999 - 08/2001
Production Control Coordinator
 Transferred files and instructions for publication to Caterpillarprintvendors.
 Maintained meticulous records of new media; ordered reprints of inventoried literatureas applicable.
INTERGRAPH PRINTED CIRCUITS / PRAEGITZER INDUSTRIES, INC. 08/1997 - 06/1999
Buyer
 Oversawdirect and indirectpurchasing, includingbid solicitation,pricenegotiation,and supplier selection.
 Facilitated effectual work processes by issuing purchaseorders,managinginventory levels,and expediting orders.
 Maintained consigned inventory records and resolved invoicediscrepancies .
 Added completed productto finished goods inventory; reconciled physical inventory.
 Efficiently prepared the daily schedulefor manufacturing.
Previous Employment:
Teacher/Program Coordinator, Apostolic Christian Preschool
EDUCATION & PROFESSIONAL DEVELOPMENT
 Bachelor of Science in Special Education, Deaf & Hard of Hearing, Illinois StateUniversity
 Certification: Six Sigma Green Belt  Instructor/Facilitator Certification,SAP TERP-10
 Training: CPS (Caterpillar Production System), APICS CPIM Basics & ECO, Project Management, Change Management  SAP
TERP-10
VOLUNTEERISM & COMMUNITY INVOLVEMENT
 Toastmasters International Officer and Communications Workshop Teacher
 ACHR (Apostolic Christian Home of Roanoke) Benefit Auction Committee
 Ninth & O Baptist Church Tech Team
 Ninth & O Baptist Church Annual Women's Conference Team
 Board of Directors Chair, Hand of Hope 4 Women, Louisville