This White Paper is written by Paul J. Smith, AIF and Gary Sutherland, CIC, MLIS from NAPLIA.
The paper discusses E&O Coverages basic procedures and how the industry has arrived at this point.
Connecticut Automotive Retailers Webinar November 8th, 2016
In late September, the Federal Trade Commission announced what is likely the most substantial auto dealer enforcement action in the agency’s history. While most of the FTC’s earlier cases have focused solely on dealer advertising, this action alleges over a dozen different types of violations. And unlike previous cases where there were no initial monetary penalties, this time it looks like they’re seeking massive financial consequences for the dealers involved.
In this informative presentation we’ll examine each of the FTC’s latest claims in detail and discuss best practices on how your dealership can avoid being targeted by federal and state regulators. The game is changing and it pays to be prepared.
This White Paper is written by Paul J. Smith, AIF and Gary Sutherland, CIC, MLIS from NAPLIA.
The paper discusses E&O Coverages basic procedures and how the industry has arrived at this point.
Connecticut Automotive Retailers Webinar November 8th, 2016
In late September, the Federal Trade Commission announced what is likely the most substantial auto dealer enforcement action in the agency’s history. While most of the FTC’s earlier cases have focused solely on dealer advertising, this action alleges over a dozen different types of violations. And unlike previous cases where there were no initial monetary penalties, this time it looks like they’re seeking massive financial consequences for the dealers involved.
In this informative presentation we’ll examine each of the FTC’s latest claims in detail and discuss best practices on how your dealership can avoid being targeted by federal and state regulators. The game is changing and it pays to be prepared.
Malpractice Suit Against Trustee Who Failed to Inform Beneficiaries of Potent...theBurgessGroup
The successor trustees and beneficiaries of the Vitello family trust sued Kathleen King O'Brien, a Michigan lawyer, for malpractice in her handling of a policy owned by the trust when she was the trustee. O'Brien sought coverage from her malpractice insurer, Hartford Casualty. But it denies her claim because she had failed to timely notify it of the reasonably foreseeable possibility that the Vitello trust would pursue a malpractice claim against her.
When a Utility company attempts to strong arm you (if you lose your job, are disabled, a personal carer or anyone else on a low income and easily susceptible to economic hardship.)
Information on FDCPA (Fair Debt Collection Practices Act) is provided by yourcollectionrights. FDCPA protects the rights of consumers from the third party debt collector abuse. Fair Debt Collection Practices Act protects you from their illegal and unethical tactics.
At the root of appeals from judgments in commercial cases is the burning question: Does the result make sense from a business perspective? or put in more legally-eloquent language: Does this result meet the test of commercial reasonableness? "Commercial Reasonabless" is a concept Canadian courts address frequently to determine if business conduct or a result makes sense.
This paper will show that in commercial appeals, the Court of Appeal generally operates on the principle of commercial reasonableness. If the relief sought is not commercially reasonable, then you are unlikely to achieve a successful result for your client. I hope to show that appellate courts in Ontario approach appeals involving commercial disputes by asking whether the trial judge’s decision was commercially reasonable. In short, The court will not adopt an interpretation that is clearly commercially absurd.
The author is a senior business litigation and arbitration lawyer in Toronto who has argued many business appeals in the Ontario Court of Appeal. He is also an experienced trial and arbitration counsel. Senior partner of Ellyn Law LLP Business Litigation & Arbitration Lawyers, Mr. Ellyn heads a team of competent litigation lawyer who are at the vanguard of developments of business litigation and arbitration in Ontario. Igor Ellyn is also the Chair of the Business Litigation & Arbitration Practice Group of INBLF.com, the International Network of Boutique Law Firms.
company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
CI Breaks down the new 2013 rules for CFPB:
The Consumer Financial Protection Bureau (CFPB) now has primary rule making authority over the Federal Fair Credit Reporting Act.
New forms are required for the effective date of January 1, 2013.
Does the internet feel like a legal twilight zone to you? This session will address your concerns when it comes to the legalities of being online. What can your organization do safely? What should you avoid? What key policies and privacy issues do you need to know about? Get your legal questions answered in this engaging session (not too much legalese, we promise!).
Malpractice Suit Against Trustee Who Failed to Inform Beneficiaries of Potent...theBurgessGroup
The successor trustees and beneficiaries of the Vitello family trust sued Kathleen King O'Brien, a Michigan lawyer, for malpractice in her handling of a policy owned by the trust when she was the trustee. O'Brien sought coverage from her malpractice insurer, Hartford Casualty. But it denies her claim because she had failed to timely notify it of the reasonably foreseeable possibility that the Vitello trust would pursue a malpractice claim against her.
When a Utility company attempts to strong arm you (if you lose your job, are disabled, a personal carer or anyone else on a low income and easily susceptible to economic hardship.)
Information on FDCPA (Fair Debt Collection Practices Act) is provided by yourcollectionrights. FDCPA protects the rights of consumers from the third party debt collector abuse. Fair Debt Collection Practices Act protects you from their illegal and unethical tactics.
At the root of appeals from judgments in commercial cases is the burning question: Does the result make sense from a business perspective? or put in more legally-eloquent language: Does this result meet the test of commercial reasonableness? "Commercial Reasonabless" is a concept Canadian courts address frequently to determine if business conduct or a result makes sense.
This paper will show that in commercial appeals, the Court of Appeal generally operates on the principle of commercial reasonableness. If the relief sought is not commercially reasonable, then you are unlikely to achieve a successful result for your client. I hope to show that appellate courts in Ontario approach appeals involving commercial disputes by asking whether the trial judge’s decision was commercially reasonable. In short, The court will not adopt an interpretation that is clearly commercially absurd.
The author is a senior business litigation and arbitration lawyer in Toronto who has argued many business appeals in the Ontario Court of Appeal. He is also an experienced trial and arbitration counsel. Senior partner of Ellyn Law LLP Business Litigation & Arbitration Lawyers, Mr. Ellyn heads a team of competent litigation lawyer who are at the vanguard of developments of business litigation and arbitration in Ontario. Igor Ellyn is also the Chair of the Business Litigation & Arbitration Practice Group of INBLF.com, the International Network of Boutique Law Firms.
company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
CI Breaks down the new 2013 rules for CFPB:
The Consumer Financial Protection Bureau (CFPB) now has primary rule making authority over the Federal Fair Credit Reporting Act.
New forms are required for the effective date of January 1, 2013.
Does the internet feel like a legal twilight zone to you? This session will address your concerns when it comes to the legalities of being online. What can your organization do safely? What should you avoid? What key policies and privacy issues do you need to know about? Get your legal questions answered in this engaging session (not too much legalese, we promise!).
A quick presentation on CanvasZing, a web and mobile application designed to make political canvassing interactive, easier, and engaging.
Turning canvassing from dreadful into beautiful.
SALESMANSHIP
Mental stages of a customer in sales effort
Selling Process
Who is a prospect ?
Creative Salesmanship Competitive Salesmanship
K A S H
Close of sale
This webinar is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. It revisits an area of concern for consumers: energy re-billing. With the passage of the Energy Consumer Protection Act, 2010 (ECPA), consumers have enhanced protections with regard to energy re-billers, their marketing practices, and re-billing contracts entered into after January 1, 2011. The webinar presents information to help consumers recognize the need for caution if contacted by an energy re-biller, and to be better informed about their rights if they find themselves trapped in an unfavourable re-billing contract.
To view and listen to this webinar, use the embedded player below.
http://yourlegalrights.on.ca/webinar/Re-billers-and-the-Energy-Consumer-Protection-Act-2010
Consumer protection act, arbitration and conciliationSHIVAMSHARMA1271
PPT on Consumer protection act, arbitration and conciliation.
Consumer Protection Act Is a social welfare legislation which was enacted as a result of widespread consumer protection movement
Recorded on May 23, 2012 - Contracts made by telephone or mail are called remote agreements and are subject to Ontario's Consumer Protection Act, 2002. This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at telephone and mail remote agreements: what must be included in the agreement, what the seller or vendor cannot do, and where to turn if the agreement is not fulfilled.
Watch this webinar at:
http://yourlegalrights.on.ca/webinar/telephone-and-mail-agreements
"Empower your consumer rights with the expertise of a dedicated consumer disputes lawyer. Our team of legal professionals specializes in navigating the complexities of consumer protection laws, advocating for your rights, and seeking resolution for disputes with businesses and service providers. With a deep understanding of consumer rights legislation and a commitment to ensuring fair treatment, our lawyers provide personalized guidance and representation to individuals facing challenges such as product defects, misleading advertising, billing errors, and contract disputes.
Unfair and Deceptive Acts and Practices Enforcement: Is your Facility at Risk?Jim Radogna
In this informative webinar, KPA F&I experts Jim Radogna and Ryan Lane will address these potential and legal pitfalls and suggest best practices for avoiding being caught up a “UDAP Trap.”
Integrated Marketing Communication - Liability for Misleading Advertisements ...Akanksha Gohil
Liability for Misleading Advertisements – Key
Features of Consumer Protection Bill Recently Passed
1.Law passed
2. Its liablities
3. Reaction of the population
4. Future strategies
5. Critical analysis
6. conclusion
Similar to Door-to-Door Sales Powerpoints Slideshare Version (20)
Recorded on November 12, 2013 - This webinar in the Family Law Education for Women (FLEW) series takes a look at the Family Court process, and reviews which court to go to depending on your family law issue, some common court terms, the steps leading up to trial, and how to work with your lawyer outside and inside the courtroom. METRAC’s Legal Director is joined by practicing family law lawyer, Jenna Beaton, from the law firm Martha McCarthy & Company.
October 2013 - Public legal education (PLE) is increasingly delivered online. This webinar will look at how to leverage a number of free or low-cost online tools (including Google Analytics and iPerceptions surveys) to acquire data to measure your impact and align with your key performance indicators or KPIs.
Other tools that will be discussed include online user testing tools and what metrics matter when it comes social media evaluation.
Recorded on September 26, 2013 - This webinar, presented by the ODSP Action Coalition, describes recent updates and changes to the Ontario Disability Support Program (ODSP). It is a follow-up to the Coalition's first webinar ODSP: Know Your Benefits. It is recommended that you watch ODSP: Know Your Benefits first.
Watch this webinar at:
http://yourlegalrights.on.ca/webinar/odsp-know-your-benefits-rights-and-responsibilities
Recorded on September 26, 2013 - This webinar, intended for community workers, gives information on maximizing income and benefits for Ontario Disability Support Plan (ODSP) recipients approaching 65. Topics covered include ODSP after 65, senior's pensions and rent subsidies, Canada Pension Plan (CPP) early retirement benefits, income fluctuations, and Old Age Security (OAS) .
Watch at:
http://yourlegalrights.on.ca/webinar/odsp-and-aging
Recorded on September 24, 2013 - This webinar in the Family Law Education for Women (FLEW) series is the second of two discussions about the Children's Aid Society geared toward the rights of young women.
In this discussion, lawyer Seema Jain, of Jain Family Law and Mediation, discusses what teenage mothers should know if the CAS has concerns about the safety of their child(ren), in conversation with METRAC’s Legal Director, Tamar Witelson.
Watch the webinar at:
http://yourlegalrights.on.ca/webinar/teenage-mothers-and-childrens-aid-society-what-young-mothers-should-know-about-child-protect
September 23, 2013 at 12:00 E.S.T. - This webinar in the Family Law Education for Women (FLEW) series is the first of two discussions about the Children's Aid Society geared toward the rights of young women. This webinar looks at the child protection process, focussing on youth rights and realities when they are the person that the CAS is concerned may be in need of protection.
In this discussion, lawyer Seema Jain, of Jain Family Law and Mediation, discusses what young people should know about being involved in the child protection process, in conversation with METRAC’s Legal Director, Tamar Witelson.
Watch this webinar at:
http://yourlegalrights.on.ca/webinar/when-childrens-aid-society-gets-involved-what-can-childyouth-expect
Recorded on July 4, 2013 - The unqualified right of Convention Refugees to remain in Canada has been eroded by recent changes to the law. This webinar examines cessation and vacation proceedings where the Minister of Immigration applies to remove a person's Protected Person status. It highlights the significance of the changes to the law and the importance of Convention Refugees and Permanent Residents applying for citizenship as soon as possible. Situations that could trigger cessation or vacation proceedings, as well as ways that service providers can offer support during the citizenship process, will also be covered.
Watch this webinar at:
http://yourlegalrights.on.ca/webinar/threats-convention-refugee-and-permanent-resident-status
Recorded on June 27, 2013 - Under changes to the refugee and immigration system, a Humanitarian and Compassionate application (H&C) and a refugee claim cannot be made at the same time. In fact, if your refugee claim fails, in most cases you are barred from making an H&C application for one year. This webinar, intended for community workers, will provide legal information to highlight some of the factors to be considered when this important strategic decision is made, and offers hypothetical scenarios for discussion.
For more information or to watch an archived recording of this webinar visit:http://yourlegalrights.on.ca/webinar/refugee-claim-or-hc
Recorded on June 13, 2013. - This webinar, intended for community workers, presents options for workers who have been fired or laid off. It looks at when an employer can fire an employee, what a worker can do if they are wrongfully dismissed, and what the Courts or the Ministry of Labour look for when dealing with dismissal cases.
Watch an archived recording of this webinar and download copies of presentation materials at
http://yourlegalrights.on.ca/webinar/wrongful-dismissal
Recorded on May 30, 2013 - This webinar, intended for community workers, gives an overview of workers' rights under the Employment Standards Act, including overtime pay, illegal deductions, termination pay, severance pay, and public holiday pay. It covers steps a worker can take if the employer violates these standards.
Watch an archived recording of this webinar and download copies of presentation materials at
http://yourlegalrights.on.ca/webinar/employment-standards-ontario-workers
Recorded on March 28, 2013 - In the wake of recent changes to the refugee determination process, this webinar in the Family Law Education for Women (FLEW) series looks at the first step in making a refugee claim, the new Basis of Claim (BOC) form, introduced in December 2012. METRAC’s Legal Director Tamar Witelson is joined by lawyer and former Immigration and Refugee Board adjudicator Sudabeh Mashkuri, to talk about how an adjudicator will consider information in the BOC form, and some issues relevant to women exposed to violence who are making a refugee claim.
This webinar is produced by METRAC as part of the Family Law Education for Women (FLEW) series in partnership with CLEO.
Watch an archived recording of this webinar and download copies of presentation materials at:
http://yourlegalrights.on.ca/webinar/new-basis-claim-form-boc-refugee-claims
Recorded on March 6, 2013 - This webinar in the Family Law Education for Women (FLEW) series looks at the Ontario rules for division of family property, for married and co-habiting couples following relationship breakdown. Topics include the equalization payment, the matrimonial home, and issues for surviving spouses. Presenters are Tamar Witelson, Legal Director at The Metropolitan Action Committee on Violence Against Women and Children (METRAC) and Robert Halpern, partner and head of the Family Law Group at the law firm Torkin Manes.
This webinar is produced by METRAC as part of the Family Law Education for Women (FLEW) series in partnership with CLEO.
Watch an archived recording of this webinar and download copies of presentation materials at:
http://yourlegalrights.on.ca/webinar/property-rights-and-obligations-married-and-co-habiting-partners-updated-march-2013
Recorded on February 28, 2013 at 12:00 p.m. EST - This webinar in the Family Law Education for Women (FLEW) series is the second of two discussions about the Children's Aid Society. This webinar looks at the child protection process from the point of view of parents who are dealing with the CAS. In this discussion, lawyer Seema Jain of Jain Family Law and Mediation discusses what parents should know before, during, and after a child protection hearing, in conversation with METRAC's Legal Director, Tamar Witelson.
Watch an archived recording of this webinar and download copies of presentation materials at:
http://yourlegalrights.on.ca/webinar/dealing-childrens-aid-society-what-parents-should-know
Recorded on February 21, 2013 - In this webinar in the series on Family Law Education for Women (FLEW), the V/WAP program to support victims and witnesses going through the criminal court process is discussed. Looking at how women complainants of sexual assault and domestic violence may receive support as the victim or witness in the trial process, Carol Nicholson, a Victim/Witness Support Worker from Peel Region joins Tamar Witelson, Legal Director of the Metropolitan Action Committee on Violence Against Women and Children (METRAC).
This webinar is produced by METRAC as part of the Family Law Education for Women (FLEW) series in partnership with CLEO.
An archived version of this webinar along with copies of presentation materials are available at:
http://yourlegalrights.on.ca/webinar/victimwitness-assistance-program-support-women-victims-violent-crime
Recorded on Feb 14, 2013 - This webinar from the ODSP Action Coalition will provide an overview of the Ontario Disability Support Program (ODSP) and cover applying for ODSP, ODSP rates, income, earnings, assets & changes, the different types of ODSP Benefits, appeals and tips and strategies for navigating the system.
Please note before viewing this webinar that after it was recorded, The Ministry of Community and Social Services made changes to ODSP and OW, effective September 1, 2013. The presentation materials below under related files reflect these changes.
To watch this webinar visit:
http://yourlegalrights.on.ca/webinar/ontario-disability-support-program-odsp-know-your-benefits
Recorded on January 23, 2013 - This webinar in the Family Law Education for Women (FLEW) series covers the basics of how the Children's Aid Society (CAS) system works, to give service providers and families an understanding of how they may take part in the process. For this discussion, METRAC's Legal Director, Tamar Witelson, is joined by Vicky Lowrey, a Senior Service Manager at the Children's Aid Society of Peel Region.
Watch the webinar at:
http://yourlegalrights.on.ca/webinar/understanding-childrens-aid-society-process-inside
Recorded on December 19, 2012 - This webinar, presented in partnership by the Human Rights Legal Support Centre and Hamilton Community Legal Clinic, provides an overview of the Human Rights Code, highlighting the grounds and social areas which the Code applies to, exceptions to the Code, and remedies available under the Code. It acquaints listeners with the Human Rights System in Ontario and describes the Human Rights Tribunal of Ontario's process.
Watch this webinar at:
http://yourlegalrights.on.ca/webinar/discrimination-against-law-primer-human-rights-law-ontario
Re-recorded on December 20, 2012 - This webinar in the Family Law Education for Women (FLEW) series is about the new immigration program called Conditional Permanent Residence, which went into effect on October 25, 2012. We will talk about the program from the perspective of the potentially negative impact it will have on women who come to Canada as sponsored spouses or partners. METRAC's Legal Director, Tamar Witelson, discusses the issues with Raoul Boulakia, a certified Immigration and Refugee Law specialist.
Watch the webinar at:
http://yourlegalrights.on.ca/webinar/Conditional-Permanent-Residence-What-a-Sponsored-Spouse-Needs-to-Know
Recorded on November 22, 2012 - This webinar in the Family Law Education for Women (FLEW) series looks at a variety of ways to settle issues about children, property, and support, when a woman ends the relationship with her partner. What are the pros and cons of mediation, arbitration, and court, especially when there is or was abuse in the family? METRAC's Legal Director, Tamar Witelson, discusses the issues with Victoria Starr, a specialist in family law practice, and founder of Starr Family Law. Watch the webinar at:
http://yourlegalrights.on.ca/webinar/Conflict-Court-or-Another-Way-Different-Ways-of-Resolving-a-Family-Dispute
More from Community Legal Education Ontario (CLEO) (20)
Conflict, Court, or Another Way? Different Ways of Resolving a Family Dispute
Door-to-Door Sales Powerpoints Slideshare Version
1. To view this presentation as a webinar with sound visit CLEONet http:// www.cleonet.ca/legal_education_webinars CLEONet is a web site of legal information for community workers and advocates who work with low-income and disadvantaged communities in Ontario. www.cleonet.ca
2. About our presenter… Margaret Capes, B.A. (Hons.), LL.B., M.Ad.Ed, is Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. She also acts as Review Counsel for Community Legal Services, as an adjunct professor in the clinical law program, and as faculty advisor for Pro Bono Students Canada and the Dispute Resolution Centre, all at the Faculty of Law, University of Western Ontario. She is the former Executive Director of Community Legal Assistance Sarnia.
3. Hot Topics in Consumer Protection: Door-to-Door Sales