Fab Change Day 2016 took place on October 19th where thousands of people from over 150 NHS organisations made pledges to improve healthcare. Following the event, five major themes emerged - dementia, sepsis, home first, patient experience, and leadership. 100 people then met in January 2017 to discuss the best ideas to address these topics. The document provides more details on initiatives and actions proposed for each theme.
Co-design is a relationship where professionals and citizens share power to plan and deliver support together, recognising that both partners have vital contributions to make in order to improve quality of life for people and communities.
Co-design is a relationship where professionals and citizens share power to plan and deliver support together, recognising that both partners have vital contributions to make in order to improve quality of life for people and communities.
Impact of social media on patient information, networking and communicationInnovation Agency
Dr Cristina Vasilica describes the award winning social media project for the Greater Manchester Kidney Information Network, at the Innovation Agency's #EngageWell event.
Patricia Brooks of MatchMap Media provides advice on media relations to organizations interested in advocating for support for global health programs and foreign assistance. Ms. Brooks covers how to attract media attention, how to pitch a story, and how to respond if contacted by the media.
Sarah Westlake, senior editor at MS Society talked about improving processes the MS Society used to have to identify case studies, and the brilliant new database being developed. She explained how they got started, who they got involved, and what they have learned along the way so far.
UX Australia 2015 - Making the complex simple for World Vision AustraliaDion Wise
A 10 minute talk presented at UX Australia 2015 about how we teamed up with World Vision Australia we are making practical use of their research to enable supporters give in the way they want to give.
On 12th November, our Head of Communications, Joe McCrea led a three-hour masterclass with Practice Managers looking at the challenge of embedding social media in GP Practices. The slides are attached. For any enquiries, e-mail joe.mccrea@eastleicestershireandrutlandccg.nhs.uk
Resilience is a mindset and a way of life, not an end goal.
Use covid-19 as opportunities to grow stronger and thrive in testing times.
We can choose our response.
Resilience is contagious (Spread resilience, not the virus!)
Let’s rise up and emerge stronger by building up our resilience! #SgUnited
Impact of social media on patient information, networking and communicationInnovation Agency
Dr Cristina Vasilica describes the award winning social media project for the Greater Manchester Kidney Information Network, at the Innovation Agency's #EngageWell event.
Patricia Brooks of MatchMap Media provides advice on media relations to organizations interested in advocating for support for global health programs and foreign assistance. Ms. Brooks covers how to attract media attention, how to pitch a story, and how to respond if contacted by the media.
Sarah Westlake, senior editor at MS Society talked about improving processes the MS Society used to have to identify case studies, and the brilliant new database being developed. She explained how they got started, who they got involved, and what they have learned along the way so far.
UX Australia 2015 - Making the complex simple for World Vision AustraliaDion Wise
A 10 minute talk presented at UX Australia 2015 about how we teamed up with World Vision Australia we are making practical use of their research to enable supporters give in the way they want to give.
On 12th November, our Head of Communications, Joe McCrea led a three-hour masterclass with Practice Managers looking at the challenge of embedding social media in GP Practices. The slides are attached. For any enquiries, e-mail joe.mccrea@eastleicestershireandrutlandccg.nhs.uk
Resilience is a mindset and a way of life, not an end goal.
Use covid-19 as opportunities to grow stronger and thrive in testing times.
We can choose our response.
Resilience is contagious (Spread resilience, not the virus!)
Let’s rise up and emerge stronger by building up our resilience! #SgUnited
Summary from the very first Capital C event held at Impact Hub Kings Cross on Saturday 29th November.
Capital C is a collaboration to improve cancer care for the people of London hosted by Macmillan Cancer Support and Swarm. The goal for the group is to put patient's voice at the heart of a long-term strategy to improve patient experience in London.
Resilience is a mindset and a way of life, not an end goal.
Use covid-19 as opportunities to grow stronger and thrive in testing times.
We can choose our response.
Resilience is contagious (Spread resilience, not the virus!)
Let’s rise up and emerge stronger by building up our resilience! #SgUnited
NHS Leadership Academy Nye Bevan Programme - Social MediaJoe McCrea
We are proud to deliver the Social Media component of the NHS Leadership Academy's Nye Bevan Programme. The programme is described by the Academy as "specifically designed to help CEOs & top leaders of the future gain the skills needed for tomorrow’s NHS."
With grateful thanks to the NHS Leadership Academy for their permission for this presentation to be shared publicly via social media.
For more information, contact socialmedia@jbmccrea.com
Open, responsive and online, pop up uni, 1pm, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
This is a presentation I gave as part of an NIHR masterclass event for its trainees earlier this year. It seemed to go down well and hopefully there are some useful pointers in here for people communicating about health research or science.
How we can bring our stories to life - a guide for charities sounddelivery
Booklet written for sounddelivery's Social Media Exchange event on 27th January 2014, featuring tips and ideas on how charities can use their stories to make an impact.
Public health writing - Creo Zenith HealthCreo Zenith
Public health writing is unique. In no other field do authors often deal with a complex range of factors that include
age, gender,education,economics, race, sex, Culture, medicine, enetics, individual behavior,family, community, social justice.
Stake Holders :-
Researchers
Practitioners
Health providers
Administrators
Policy-makers
Journalists
Educators
Communities
Clear and effective communication is therefore a key component of public health leadership
Donor Data: The Key to Retention with Fundraising Success and CDS GlobalCDS Global, Inc.
Everyone knows it costs less to retain a donor than to acquire a new one. Knowing as much as you can about your donors can help you keep them involved with your organization and ease the way to donor retention. The right data can help you look beyond the numbers and figure out how and why donors connect — and stay — with you.
In this webinar, our experienced group of speakers discuss the best ways to break down silos of data to best understand your donors, and how to use this information to engage in meaning conversations with donors that promote life-long giving habits. This Fundraising Success webinar, sponsored by CDS Global, features speakers Kevin Schulman, CEO of DonorVoice; Leslie Monk, Director of Sponsor Care at ChildFund, and Jamey Heinze, CMO of CDS Global. More than 1,000 people registered and there was a lot of lively Q&A. Access the webinar below, and learn:
• What things besides numbers are important when it comes to knowing your donors
• How to determine donors’ interest in supporting your cause and what keeps them engaged
• How to pull together data from various sources to get a 360 degree view of your donor
• The value of collecting and acting upon donor feedback as a strategy for donor retention
*Watch the webinar: http://cds-global.com/resources/webinar-key-donor-retention/
Follow us on Twitter: @CDSGlobalNP & @FundraisingSuccess
#FSWebinar
#ProjectA - Mental Health Accelerated Design Event - Report of DayNHS Horizons
The report that captures the outcomes and spirit of the #ProjectA Accelerated Design Event (February 14th 2019). Improving the ambulance service response to mental ill health and emotional distress.
Tailoring your tone. Charity content marketing conference, 28 April 2016CharityComms
Fiona Callister, head of global media, WaterAid
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Sophie Potter: Beyond Professionals - Young people supporting each otherHugh Stephens
Presentation from Sophie Potter, Gail Phelps and Jordan Hammond from ReachOut.Com at the 2013 Online Youth Participation and Engagement conference run by Dialogue Consulting in Melbourne, 9 May 2013
After the introduction of implicit bias, this webinar will delve into its impact on our work as interpreters in healthcare settings. This interactive session will help participants learn strategies for identifying and addressing their own biases. Additionally, participants will have opportunities to discuss ways to easily introduce implicit bias into classrooms and trainings.
Learning Objectives:
1. Understand the definition of “unconscious / implicit bias” and its impact on our everyday interactions.
2. Demonstrate techniques for identifying implicit biases and strategies for addressing these biases.
3. Discuss ways to introduce implicit bias into interpreter education programs.
Supporting people with lived experience to tell their own stories | The power...CharityComms
Jude Habib, founder, sounddelivery and Darren Murinas, chief executive , Expert Citizens CIC
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Patient entrepeneurs, pop up uni, 9am, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...Kumar Satyam
According to TechSci Research report, "India Clinical Trials Market- By Region, Competition, Forecast & Opportunities, 2030F," the India Clinical Trials Market was valued at USD 2.05 billion in 2024 and is projected to grow at a compound annual growth rate (CAGR) of 8.64% through 2030. The market is driven by a variety of factors, making India an attractive destination for pharmaceutical companies and researchers. India's vast and diverse patient population, cost-effective operational environment, and a large pool of skilled medical professionals contribute significantly to the market's growth. Additionally, increasing government support in streamlining regulations and the growing prevalence of lifestyle diseases further propel the clinical trials market.
Growing Prevalence of Lifestyle Diseases
The rising incidence of lifestyle diseases such as diabetes, cardiovascular diseases, and cancer is a major trend driving the clinical trials market in India. These conditions necessitate the development and testing of new treatment methods, creating a robust demand for clinical trials. The increasing burden of these diseases highlights the need for innovative therapies and underscores the importance of India as a key player in global clinical research.
Defecation
Normal defecation begins with movement in the left colon, moving stool toward the anus. When stool reaches the rectum, the distention causes relaxation of the internal sphincter and an awareness of the need to defecate. At the time of defecation, the external sphincter relaxes, and abdominal muscles contract, increasing intrarectal pressure and forcing the stool out
The Valsalva maneuver exerts pressure to expel faeces through a voluntary contraction of the abdominal muscles while maintaining forced expiration against a closed airway. Patients with cardiovascular disease, glaucoma, increased intracranial pressure, or a new surgical wound are at greater risk for cardiac dysrhythmias and elevated blood pressure with the Valsalva maneuver and need to avoid straining to pass the stool.
Normal defecation is painless, resulting in passage of soft, formed stool
CONSTIPATION
Constipation is a symptom, not a disease. Improper diet, reduced fluid intake, lack of exercise, and certain medications can cause constipation. For example, patients receiving opiates for pain after surgery often require a stool softener or laxative to prevent constipation. The signs of constipation include infrequent bowel movements (less than every 3 days), difficulty passing stools, excessive straining, inability to defecate at will, and hard feaces
IMPACTION
Fecal impaction results from unrelieved constipation. It is a collection of hardened feces wedged in the rectum that a person cannot expel. In cases of severe impaction the mass extends up into the sigmoid colon.
DIARRHEA
Diarrhea is an increase in the number of stools and the passage of liquid, unformed feces. It is associated with disorders affecting digestion, absorption, and secretion in the GI tract. Intestinal contents pass through the small and large intestine too quickly to allow for the usual absorption of fluid and nutrients. Irritation within the colon results in increased mucus secretion. As a result, feces become watery, and the patient is unable to control the urge to defecate. Normally an anal bag is safe and effective in long-term treatment of patients with fecal incontinence at home, in hospice, or in the hospital. Fecal incontinence is expensive and a potentially dangerous condition in terms of contamination and risk of skin ulceration
HEMORRHOIDS
Hemorrhoids are dilated, engorged veins in the lining of the rectum. They are either external or internal.
FLATULENCE
As gas accumulates in the lumen of the intestines, the bowel wall stretches and distends (flatulence). It is a common cause of abdominal fullness, pain, and cramping. Normally intestinal gas escapes through the mouth (belching) or the anus (passing of flatus)
FECAL INCONTINENCE
Fecal incontinence is the inability to control passage of feces and gas from the anus. Incontinence harms a patient’s body image
PREPARATION AND GIVING OF LAXATIVESACCORDING TO POTTER AND PERRY,
An enema is the instillation of a solution into the rectum and sig
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...ILC- UK
The Healthy Ageing and Prevention Index is an online tool created by ILC that ranks countries on six metrics including, life span, health span, work span, income, environmental performance, and happiness. The Index helps us understand how well countries have adapted to longevity and inform decision makers on what must be done to maximise the economic benefits that comes with living well for longer.
Alongside the 77th World Health Assembly in Geneva on 28 May 2024, we launched the second version of our Index, allowing us to track progress and give new insights into what needs to be done to keep populations healthier for longer.
The speakers included:
Professor Orazio Schillaci, Minister of Health, Italy
Dr Hans Groth, Chairman of the Board, World Demographic & Ageing Forum
Professor Ilona Kickbusch, Founder and Chair, Global Health Centre, Geneva Graduate Institute and co-chair, World Health Summit Council
Dr Natasha Azzopardi Muscat, Director, Country Health Policies and Systems Division, World Health Organisation EURO
Dr Marta Lomazzi, Executive Manager, World Federation of Public Health Associations
Dr Shyam Bishen, Head, Centre for Health and Healthcare and Member of the Executive Committee, World Economic Forum
Dr Karin Tegmark Wisell, Director General, Public Health Agency of Sweden
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
R3 Stem Cells and Kidney Repair A New Horizon in Nephrology.pptxR3 Stem Cell
R3 Stem Cells and Kidney Repair: A New Horizon in Nephrology" explores groundbreaking advancements in the use of R3 stem cells for kidney disease treatment. This insightful piece delves into the potential of these cells to regenerate damaged kidney tissue, offering new hope for patients and reshaping the future of nephrology.
2. @leighakendall
Fab Change Day 2016 took place on October 19th 2016. Thousands of
people from over 150 NHS organisations, along with many others
outside the NHS, made pledges and took action to improve the
service.
Following Fab Change Day, we took five of the major themes that
emerged and brought 100 people together in January 2017 to pick
the best ideas to share across the NHS.
The five topics were:
• Dementia
• Sepsis
• Home first
• Patient Experience
• Leadership
4. What is the issue?
• Dementia can’t be pigeon-holed
into health or social care.
• It’s a cognitive disability, so we
need to build ramps.
• There is no recognised sign or
symbol to indicate dementia.
• Dementia carries a stigma – how
might we break free and talk
openly about it?
• Our dementia language is negative
and unhelpful.
5. Our approach
#DementiaDO is about low/no cost high impact
changes involving the whole community in making life
better for people with dementia & their carers. Read
more in this blog.
Change doesn’t have to cost – a welcoming smile and
a handshake can mean so much but costs nothing!
We can’t afford to repaint our hospital in dementia-
appropriate colour schemes & principles now, but we
can commit to doing next time we redecorate.
We can’t make all our policies & procedures dementia-
inclusive overnight either but we can tackle them one
at a time, when they come up for their ‘review-by’
date.
6. Our Quick win DOs
• Know the person with dementia - #hellothisisme.
Commit to a pilot in your Trust / ward / area
• Visit the Academy of Fab Stuff dementia zone –
terrific projects of all sizes and types
• Create a campaign in your area to commit to “no
person living with dementia will miss a meal in my
unit”. Explore the idea of Dining Companions.
Involve local volunteers and managers to join in
• Join the Dementia Action Alliance
7. Our longer term DOs
• Hear the voices of those living with dementia & their
carers.
• Create a strategy group or join existing.
• Commit to being a core member.
• Sign up to John’s Campaign.
• Clear out the Clutter:
• Review all dementia documentation for negative
language (e.g. dementia patient rather than
‘person living with dementia’).
• Review falls policy for use of restraints, bed rails
etc for people with dementia.
• Open up dementia training to carers.
• Visit DementiaDo.
• Read dementia initiatives that work and get inspired
8. Now:
take action
• Share with friends on social media: post
a link on Facebook or Twitter
• Share with colleagues: do a
presentation
• Be part of the conversation, use the
#DementiaDo and #hellothisisme
hashtags to keep the conversation
going.
• Contact us and let us know what you’ve
done on the Fab Change Day website.
Get more information and inspiration at
https://fabnhsstuff.net/
10. What’s the issue?
flickr / joebehr
• Visibility of sepsis in public consciousness & media
is very low
• “What is sepsis?” is a difficult question to answer in
a simple and easily understood manner
• Stories convey the miserable impact of sepsis – we
need more, properly told and described
• Sepsis training is often done ‘behind NHS closed
doors’. Could we open it up to all interested?
• Outside of the NHS there are few channels being
used to educate and raise awareness.
• How might children and schools be educated
about sepsis and the perils therein?
• How might we better educate poor health-literate
areas and communities about sepsis?
11. Our approach
1. Help clinicians to be sepsis-aware.
2. Equip the public with knowledge and
understanding about sepsis.
flickr / presidenciamxx
12. Our quick win DOs
Go to Sepsis Trust website and download leaflets & resources
for use in your trust. Toolkits can be downloaded here
http://sepsistrust.org/clinical-toolkit/
Contact your Trust comms team and ask them about their
sepsis comms strategy. If it needs to be improved or is non-
existent, then volunteer to be the connector to the sepsis
clinicians.
http://fabnhsstuff.net/2016/09/20/think-sepsis-save-lives/
http://fabnhsstuff.net/2016/07/03/think-infection-stop-
sepsis-northumbria-healthcare
Introduce the Sepsis Game to your
Trust in clinical meetings and
waiting rooms.
13. Our longer term DOs
Create a social media sepsis campaign.
https://fabnhsstuff.net/fabchangeday/campaigns/sepsistoolkit/
Set targets for clinicians to discuss sepsis at handovers, huddles &
ward observations. http://fabnhsstuff.net/2017/01/30/think-
sepsis-spot-treat-stick-beat/
Lead a ‘twit-chat’ [#owningsepsis / whatissepsis], to invite ideas
for concrete, practical actions to combat sepsis in the Trust.
Engage with your Trust’s QI team & encourage them to design a
targeted sepsis challenge.
15. What is the issue?
We thought about how to address one of the toughest
problems NHS and social care is facing. How to get people
back to their own homes faster and safer and keep them
there.
• Home First is a way of thinking. If we can start to think
‘Home First’ then our actions follow in a different way.
• There are plenty of great examples in daily use – but they
are not easily collected and copied.
• The language that we use in health and social care is not
always patient-friendly. ‘Delayed transfers, awaiting
assessment’ and so-on.
• This needs to be realised at the front-line a grass roots
inspired movement – top down mandate won’t work.
• Asking clinicians, therapists and social workers ‘how could
we’ is often overlooked.
flickr / zeevveez
16. Our Quick win DOs
flickr / pnoeric
• Visit the Academy of Fabulous Stuff web-site to see a
raft of Home First initiatives already in daily practice.
What can you copy, what can you do better? Have a
look…
Developing a home first mindset
Individualising pathway re-enablement
• Challenge the language. Make a personal decision to
say “conversation” rather than “assessment” for
example. Try “expected” not “estimated”.
• Visit the DH website to get Quick Guides such as
Better Use of Care At Home
17. Our longer term DOs
flickr / atoach
• Therapists first – arrange a meeting of therapists from
your local health economy and ask them what works
to get people home. What to improve. With them,
develop a 30 day action plan. Here’s an idea you can
use.
• Start a conversation about sharing patient records and
data within your health economy. Identify the log jams
between services and create local, workable solutions
to smash them. Here’s how to start.
• Create MDT case study meetings and joint working
initiatives. Formalise dates and agendas. Make it part
of the working month.
• Be the Pioneer!
18. Now:
take action
• Share with friends on social media: post
a link on Facebook or Twitter
• Share with colleagues: do a
presentation
• Be part of the conversation, use the
#HomeFirst and #hellothisisme
hashtags to keep the conversation
going.
• Contact us and let us know what you’ve
done on the Fab Change Day website.
Get more information and inspiration at
https://fabnhsstuff.net/
flickr / juliedecaluwe
20. What is the issue?
• When people come into contact
with health services, they are often
feeling vulnerable, confused and
out-of-their-comfort zone.
• The role of professionals is both to
treat their symptoms but also
provide them with reassurance and
comfort.
• Focussing on Patient Experience
ensures patients don’t just get
better; they feel better.
21. Our Quick win DOs
• #STOPTHEJARGON. MDTs, IOL, AAW, CCU,
PAU, NPT – use of acronyms and jargon with
patients leaves them confused and
intimidated. So stop it!
• Silent observing – sit for 2 hours watching
and hearing patient and staff interactions.
Make notes and provide positive feedback to
staff. There is a lot to be learned by being a
people watcher.
• Staff huddles to share patient information
rapidly and effectively.
flickr / jonnygoldstein
22. Our Quick win DOs
• 4Ws for our friends the Porters – welcome, warm,
water, warning. Set up a meeting with Head of
Portering to introduce the importance of the Four
W’s.
• A warm welcome, a friendly greeting goes a
long way; ‘Hello my name is’…,
• Check to see that the patient is warm enough
• Does the patient need a drink, check and
suggest it,
• Warn the patient if they are likely to
experience a bump or unavoidable jolt
because of a change in level; crossing the
street or in some of the older lifts.
flickr / tamaiyuya
23. Our longer term DOs
flickr / presidenciamxx
• #FirstFiveMinutes – create a toolkit for capturing patient
experience and highlighting key aspects.
• What are the 10 factors to measure and improve the patient
experience where you work.
• Create empathy for patient experience by viewing with
patient insight. Beg borrow or steal a frailty suit and see for
yourself what it’s really like.
• Don’t wait for the next Fab-Change-Day have patient
experience days and ask everyone for recent experiences,
good and bad, to see what can be learned and done better.
• Have a welcome to our ward / unit / practice, policy and spell
out what a ‘welcome’ means.
• Create a positive and patient-centred introduction for
patients, using language familiar to them.
• Work with patients to decide what information should be
included.
24. Now:
take action
• Share with friends on social media: post
a link on Facebook or Twitter
• Share with colleagues: do a
presentation
• Be part of the conversation, use the
#PatientExperience and #hellothisisme
hashtags to keep the conversation
going.
• Contact us and let us know what you’ve
done on the Fab Change Day website.
Get more information and inspiration at
https://fabnhsstuff.net/
flickr / Justien Van Zele
26. “A leader is one who
knows the way,
goes the way, and
shows the way.”
John C. Maxwell
@helenbevan
27. Introduction
Hundreds of leaders from the health and care system
made pledges for Fab Change Day, 13th October 2016.
As a result, “leadership” was identified as one of the five
key themes at the Fab Change Day Do-athon.
A group of 26 people from across the health and care
system came together to identify actions that leaders
could take all year round, not just on one day to make a
difference in health and care.
“I pledge to get as many
execs and non-execs as
possible to visit the wards
during Fab Change Week and
dine with the patients; I will
also try to get this challenge
repeated at least monthly.”
“I will develop a local
leadership programme
that will bring clinicians,
managers and social
care colleagues
together”
“I pledge to continue
building links between
trainees and senior leaders
through increased
opportunities including
mentoring”
28. What is the issue?
The team started by thinking how they would design a
system of leadership that would deliberately fail. They
then compared that to the current situation and
identified lots of similarities between the route to failure
and what actually happens.
flickr / dexflu
29. Our approach
The group wanted to highlight and increase the visibility of
positive leadership traits. In the spirit of the Academy of
Fabulous Stuff and Fab Change Day, they created the term ‘Fab
leaders’, who create the conditions where everyone can do their
best; they set their team and organisations up for fab-ness.
There was a recognised need to end the mystique and fables of
leadership. Instead the team wanted to make leadership simple
to understand. To this end, they came up with 10 things that Fab
Leaders do.
flickr / joebehr
30.
31. flickr / dvids
Introduce yourself to
everyone
I don’t assume that everyone knows
who I am just because of my status,
reputation or long standing.
See the Hello My Name is… campaign for more
ideas on this topic:
http://hellomynameis.org.uk/
32. flickr / lylevincent
Talk less,
listen more
I seek understanding before I seek to
be understood. That means REALLY
listening AND putting my phone
away.
A useful article on listening in leadership:
Listening is an overlooked leadership tool
33. I help others to develop as leaders,
letting them make mistakes and
supporting them to learn from it.
Some ideas shared on the Fab site:
Supporting staff innovation at Aintree Hospital
Nottingham Just Do-it
flickr / lesphotosdejerome
Encourage others to
step up and lead
34. I live the values of my organisation
or team in my words, actions and
deeds every day.
A great idea shared on the Fab site:
Lancashire CEO back to the floor
flickr / mcdermottd
Walk the talk –
always
35. I give time to others (team members,
patients and families, colleagues,
staff, partners). I regard the time I
invest in learning from others as at
least as valuable as writing reports
and answering emails
A useful article about being accessible:
Great leaders are accessible
flickr / pasa
Be accessible
36. I acknowledge other’s contribution,
say “thank you” a lot when thanks
are due, and publicise and celebrate
other people’s successes
Some ideas shared on the Fab site:
Encouraging people to say thank you
Wall of Fabulous Thank Yous
flickr / signote
Give others credit
37. I don’t have all the answers; other
people may have better ones. I seek
out feedback and encourage
diversity and dissenting views
because they often lead to better
results.
flickr / tristanloper
Welcome
challenge
38. I manage the balance between
exerting authority when others need
certainty and direction AND trusting
other people to deliver.
A great idea shared on the Fab site:
Speed Dating in Wirral
flickr / bayareabias
Work out when to intervene
and when to leave
39. I remain positive and engaged even
if I’m having a really bad day. I don’t
impose my bad mood on other
people.
Some ideas shared on the Fab site:
Speed Dating in Wirral
flickr / foilman
Be consistent
40. I reflect on my own behaviour and
performance, seek to improve it and
make time for my own learning.
A great idea shared on the Fab site:
Acorn badges presented as a welcome to new
nurses
flickr / ben_grey
Prioritise self learning
and improvement
41. Now:
take action
• Share with friends on social media: post
a link on Facebook or Twitter
• Share with colleagues: do a
presentation
• Be part of the conversation, use the
#doathon hashtag to keep the
conversation going.
• Contact us and let us know what you’ve
done on the Fab Change Day website.
Get more information and inspiration at
https://fabnhsstuff.net/
flickr / iain
42. Created by the Fab Academy with support from the Horizons Team
@whooseshoes