This briefing was held as part of User Vision's 'Breakfast Briefing' series in Feb 2018. It looks at what GDPR means for businesses and for the UX of digital experiences.
What does GDPR actually mean to you as a business, what are the rights of individuals and how do you have to apply them, around Subject Access Request, Right to Erasure / be Forgotten, Consent and Opt In and Out and Personally Identifiable Information and Personal Data
How to implement GDPR for the health sector, February 2018Browne Jacobson LLP
The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. This will represent the biggest change in data protection law for 20 years. Healthcare organisations including those within the NHS store huge amounts of sensitive personal data and operate very much under the close scrutiny of the public eye. Data protection is therefore clearly a key concern and by 25 May this year not only must you be compliant, but be in a position to demonstrate compliance. Failure to do so risks substantial penalties.
In this webinar our panel of information law and health sector experts held a live Q&A session to explore the impact of the GDPR on the health sector. We considered matters such as:
- what is actually new under the GDPR for healthcare organisations
- lawful bases for processing and if and when it may be appropriate to rely upon consent
- transparency, the enhanced rights of data subjects and the operational impact this will have on healthcare organisations
- new contractual requirements between commissioners and providers and the steps to be taken now
- the impact of the Data Protection Bill.
Ensuring GDPR Compliance - A Zymplify GuideZymplify
The GDPR will come into force on 25 May 2018 and will change data protection laws across the EU. Organisations can face heavy fines if they are found to be in breach of the GDPR, so take a look at Zymplify's guide to the most important parts of the regulation. Act now to get ready for the GDPR. Book a Demo with Zymplify - http://d36.co/12vWD
This slide deck explores best practices when applying GDPR into your product experience and user journey with the examples such as user onboarding, privacy by design and managing user consent.
This Webinar featuring guests from the EU Commission, the French data regulator CNIL, DLA Piper and IBM provided an overview of the new EU data protection and privacy perspective from the perspective of the regulation author, regulator, legal advisor and technology providers.
A simple, beautiful guide to understanding GDPR (General Data Protection Regulation).
All businesses in the UK and EU need to comply with GDPR by the 25th of May 2018 or risk hefty fines.
Use this free, visual guide to understand how you need to comply.
We'll be looking at what your customers' rights are, privacy by design, breach notifications, data security and more.
Finally, we'll give you a GDPR action checklist so you can take right steps to comply with the legislation in time.
API gateways can be perfectly positioned to address GDPR because it protects both data and user access at the point at which it enters and leaves the systems. This slide deck discusses how GDPR affects an API management solution and the role of API management in a GDPR compliant solution.
What does GDPR actually mean to you as a business, what are the rights of individuals and how do you have to apply them, around Subject Access Request, Right to Erasure / be Forgotten, Consent and Opt In and Out and Personally Identifiable Information and Personal Data
How to implement GDPR for the health sector, February 2018Browne Jacobson LLP
The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. This will represent the biggest change in data protection law for 20 years. Healthcare organisations including those within the NHS store huge amounts of sensitive personal data and operate very much under the close scrutiny of the public eye. Data protection is therefore clearly a key concern and by 25 May this year not only must you be compliant, but be in a position to demonstrate compliance. Failure to do so risks substantial penalties.
In this webinar our panel of information law and health sector experts held a live Q&A session to explore the impact of the GDPR on the health sector. We considered matters such as:
- what is actually new under the GDPR for healthcare organisations
- lawful bases for processing and if and when it may be appropriate to rely upon consent
- transparency, the enhanced rights of data subjects and the operational impact this will have on healthcare organisations
- new contractual requirements between commissioners and providers and the steps to be taken now
- the impact of the Data Protection Bill.
Ensuring GDPR Compliance - A Zymplify GuideZymplify
The GDPR will come into force on 25 May 2018 and will change data protection laws across the EU. Organisations can face heavy fines if they are found to be in breach of the GDPR, so take a look at Zymplify's guide to the most important parts of the regulation. Act now to get ready for the GDPR. Book a Demo with Zymplify - http://d36.co/12vWD
This slide deck explores best practices when applying GDPR into your product experience and user journey with the examples such as user onboarding, privacy by design and managing user consent.
This Webinar featuring guests from the EU Commission, the French data regulator CNIL, DLA Piper and IBM provided an overview of the new EU data protection and privacy perspective from the perspective of the regulation author, regulator, legal advisor and technology providers.
A simple, beautiful guide to understanding GDPR (General Data Protection Regulation).
All businesses in the UK and EU need to comply with GDPR by the 25th of May 2018 or risk hefty fines.
Use this free, visual guide to understand how you need to comply.
We'll be looking at what your customers' rights are, privacy by design, breach notifications, data security and more.
Finally, we'll give you a GDPR action checklist so you can take right steps to comply with the legislation in time.
API gateways can be perfectly positioned to address GDPR because it protects both data and user access at the point at which it enters and leaves the systems. This slide deck discusses how GDPR affects an API management solution and the role of API management in a GDPR compliant solution.
To help you become GDPR compliant, WSO2’s product stack now comes with enhanced capabilities specifically targeted towards compliance. This slide deck explores how WSO2 Identity Server helps deliver GDPR compliance through its capabilities.
On the 25th May 2018, all businesses across Europe and the UK will face dramatic changes to Data Privacy Laws. With fines of up to 4% of revenue for noncompliance, GDPR has huge potential for disruption if not adhered to.
The GDPRforum was held on 24th November 2017 to gain valuable insight from Data Privacy experts, teach people how to prepare for the new laws, and how to turn a crisis into an opportunity.
GDPR Speakers:
David Lockie – Pragmatic – Founder
Dan Hedley – Irwin Mitchell – Partner
Gilbert Hill – Independent Privacy Technologist
Ben Westwood – eBay – Senior Privacy Manager & Data Protection Officer UK
The Role of GDPR in Customer Identity and Access ManagementWSO2
The General Data Protection Regulation (GDPR) makes businesses rethink and redefine their CIAM strategies. This slide deck focuses on discussing the key challenges and best practices when building a GDPR compliant CIAM strategy.
California Consumer Privacy Act (CCPA): Countdown to ComplianceTinuiti
What is CCPA? The California Consumer Privacy Act increases the transparency of the collection and selling of physical and digital data, while providing California residents with more control over what happens to their personal information that companies collect. CCPA is approaching with a compliance deadline of January 2020. With the countdown to compliance less than 6 months away it’s critical to know how this can potentially impact your business in order to avoid violation fines. Join our webinar as we unpack the key requirements and considerations to keep in mind in order to stay compliant. See how CCPA impacts all advertisers, not just Californians.
Geek Sync | Tackling Key GDPR Challenges with Data Modeling and GovernanceIDERA Software
You can watch the replay for this Geek Sync webcast in the IDERA Resource Center: http://ow.ly/tLtr50A5b4b
The General Data Protection Regulation (GDPR) is inevitable and goes live in the EU beginning May 25th 2018. It touches all technical and organizational measures as well as the design of internal systems and processes, and affects all companies around the world that have customers in the EU.
Join IDERA and Dr. Sultan Shiffa as he focuses on how data modeling, governance and collaboration help Executives, IT Managers, Architects, DBAs and Developers tackle the key challenges around data protection by design and by default, individual rights to access and erasure, valid consent, data protection roles and accountabilities, data breach notifications, and auditing the records of data processing activities. This session will also explore best practices and examples for how to master those challenges and assess the data protection impact. After this session, you can be prepared to become GDPR compliant ahead of the deadline and beyond.
GDPR & the Travel Industry: Practical recommendations for holiday rental ownersSpain-Holiday.com
What is GDPR? As a holiday rental property owner, Airbnb host or holiday rental agent, why does it matter to you?
You don't need to work at a large internet company like Facebook, Google or Amazon to be affected, or responsible for data protection.
As part of the travel & tourism industry, you probably have personal data on your guests such as name and email address at the very least. You may also have highly sensitive data such as financial details, date of birth and passport details.
The introduction of the new privacy regulation called the GENERAL DATA PROTECTION REGULATION, or GDPR, comes into effect from 25th May 2018.
This webinar aims to help you understand what your obligation in how you deal with the data from the customers, the penalties and risks for non-compliance and, most importantly, a step by step roadmap to becoming GDPR compliant as a small business owner in the holiday rental industry.
Alongside tips and practical advice, the webinar will explore the opportunities that the introduction of the new data protection law can have for you in the travel & tourism industry.
The presentation agenda will cover:
Introduction and overview to GDPR
GDPR and the Holiday Rental Industry
GDPR and You - Responsibilities, risks and benefits
Roadmap to GDPR compliance
GDPR applies to all businesses and organisations, big or small, offering products or services to citizens in the EU. Show your customers that you are committed to treating their personal data with respect and consideration by understanding how to become GDPR-ready for 25th May 2018.
GDPR Breakfast Briefing - For Business Owners, HR Directors, Marketing Direct...Harrison Clark Rickerbys
Slideshow from GDPR Breakfast Briefing - For Business Owners, HR Directors, Marketing Directors, IT Directors & Ops Directors, on 7th March 2018 at Hilton Puckrup Hall
(SACON) Nandan Nilekani - Identity Payments and Data Empowerment Priyanka Aash
Identity Payments and Data Empowerment Addressing Different challenges, Solving the Challenges, Payment challenges, Data Sharing and Privacy Challenges.
Putting in perspective: Innovation in digital age.
BigID gives companies to automate core privacy and GDPR functions like data inventory, right-to-be-forgotten, consent, breach notification and Article 30 record keeling at scale.
MWLUG - 2017
Tim Clark & Stephanie Heit
Tim & Steph explain the basics of GDPR and give some recommendations about what you can do to be ready.
Data sources are in the final slides.
For more information about how BCC can help you get your Domino data ready for GDPR please contact us here.
http://bcchub.com/bcc-domino-protect/
BigID Data sheet: Consent Governance & OrchestrationBigID Inc
Under EU GDPR, capturing and recording explicit consent is a prerequisite for collecting and processing personal data. But how can covered companies manage multiple forms of consent from multiple sources to address baseline logging compliance requirements and, more fundamentally, determine whether consent is valid and consistent with which attributes are actually being collected and processed? By aggregating and correlating consent records to specific data subjects, BigID provides the foundation to address the purpose of consent. BigIDʼs unique ability to associate granular data knowledge to individuals transforms consent capture processes into a practical inspection and validation tool for how personal data is collected and processed.
Talk by Polina Zvyagina, Airbnb (San Francisco), at Stanford Engineering on February 25 2019, Session #6: 'Growing ‘Bitcoin Cities’ Across the Globe from Slovenia || GDPR Compliance Case Study || EU Digital Economy Policy'.
Website: http://www.StanfordEuropreneurs.org
YouTube Channel: https://www.youtube.com/user/StanfordEuropreneurs
Twitter: @Europreneurs
To help you become GDPR compliant, WSO2’s product stack now comes with enhanced capabilities specifically targeted towards compliance. This slide deck explores how WSO2 Identity Server helps deliver GDPR compliance through its capabilities.
On the 25th May 2018, all businesses across Europe and the UK will face dramatic changes to Data Privacy Laws. With fines of up to 4% of revenue for noncompliance, GDPR has huge potential for disruption if not adhered to.
The GDPRforum was held on 24th November 2017 to gain valuable insight from Data Privacy experts, teach people how to prepare for the new laws, and how to turn a crisis into an opportunity.
GDPR Speakers:
David Lockie – Pragmatic – Founder
Dan Hedley – Irwin Mitchell – Partner
Gilbert Hill – Independent Privacy Technologist
Ben Westwood – eBay – Senior Privacy Manager & Data Protection Officer UK
The Role of GDPR in Customer Identity and Access ManagementWSO2
The General Data Protection Regulation (GDPR) makes businesses rethink and redefine their CIAM strategies. This slide deck focuses on discussing the key challenges and best practices when building a GDPR compliant CIAM strategy.
California Consumer Privacy Act (CCPA): Countdown to ComplianceTinuiti
What is CCPA? The California Consumer Privacy Act increases the transparency of the collection and selling of physical and digital data, while providing California residents with more control over what happens to their personal information that companies collect. CCPA is approaching with a compliance deadline of January 2020. With the countdown to compliance less than 6 months away it’s critical to know how this can potentially impact your business in order to avoid violation fines. Join our webinar as we unpack the key requirements and considerations to keep in mind in order to stay compliant. See how CCPA impacts all advertisers, not just Californians.
Geek Sync | Tackling Key GDPR Challenges with Data Modeling and GovernanceIDERA Software
You can watch the replay for this Geek Sync webcast in the IDERA Resource Center: http://ow.ly/tLtr50A5b4b
The General Data Protection Regulation (GDPR) is inevitable and goes live in the EU beginning May 25th 2018. It touches all technical and organizational measures as well as the design of internal systems and processes, and affects all companies around the world that have customers in the EU.
Join IDERA and Dr. Sultan Shiffa as he focuses on how data modeling, governance and collaboration help Executives, IT Managers, Architects, DBAs and Developers tackle the key challenges around data protection by design and by default, individual rights to access and erasure, valid consent, data protection roles and accountabilities, data breach notifications, and auditing the records of data processing activities. This session will also explore best practices and examples for how to master those challenges and assess the data protection impact. After this session, you can be prepared to become GDPR compliant ahead of the deadline and beyond.
GDPR & the Travel Industry: Practical recommendations for holiday rental ownersSpain-Holiday.com
What is GDPR? As a holiday rental property owner, Airbnb host or holiday rental agent, why does it matter to you?
You don't need to work at a large internet company like Facebook, Google or Amazon to be affected, or responsible for data protection.
As part of the travel & tourism industry, you probably have personal data on your guests such as name and email address at the very least. You may also have highly sensitive data such as financial details, date of birth and passport details.
The introduction of the new privacy regulation called the GENERAL DATA PROTECTION REGULATION, or GDPR, comes into effect from 25th May 2018.
This webinar aims to help you understand what your obligation in how you deal with the data from the customers, the penalties and risks for non-compliance and, most importantly, a step by step roadmap to becoming GDPR compliant as a small business owner in the holiday rental industry.
Alongside tips and practical advice, the webinar will explore the opportunities that the introduction of the new data protection law can have for you in the travel & tourism industry.
The presentation agenda will cover:
Introduction and overview to GDPR
GDPR and the Holiday Rental Industry
GDPR and You - Responsibilities, risks and benefits
Roadmap to GDPR compliance
GDPR applies to all businesses and organisations, big or small, offering products or services to citizens in the EU. Show your customers that you are committed to treating their personal data with respect and consideration by understanding how to become GDPR-ready for 25th May 2018.
GDPR Breakfast Briefing - For Business Owners, HR Directors, Marketing Direct...Harrison Clark Rickerbys
Slideshow from GDPR Breakfast Briefing - For Business Owners, HR Directors, Marketing Directors, IT Directors & Ops Directors, on 7th March 2018 at Hilton Puckrup Hall
(SACON) Nandan Nilekani - Identity Payments and Data Empowerment Priyanka Aash
Identity Payments and Data Empowerment Addressing Different challenges, Solving the Challenges, Payment challenges, Data Sharing and Privacy Challenges.
Putting in perspective: Innovation in digital age.
BigID gives companies to automate core privacy and GDPR functions like data inventory, right-to-be-forgotten, consent, breach notification and Article 30 record keeling at scale.
MWLUG - 2017
Tim Clark & Stephanie Heit
Tim & Steph explain the basics of GDPR and give some recommendations about what you can do to be ready.
Data sources are in the final slides.
For more information about how BCC can help you get your Domino data ready for GDPR please contact us here.
http://bcchub.com/bcc-domino-protect/
BigID Data sheet: Consent Governance & OrchestrationBigID Inc
Under EU GDPR, capturing and recording explicit consent is a prerequisite for collecting and processing personal data. But how can covered companies manage multiple forms of consent from multiple sources to address baseline logging compliance requirements and, more fundamentally, determine whether consent is valid and consistent with which attributes are actually being collected and processed? By aggregating and correlating consent records to specific data subjects, BigID provides the foundation to address the purpose of consent. BigIDʼs unique ability to associate granular data knowledge to individuals transforms consent capture processes into a practical inspection and validation tool for how personal data is collected and processed.
Talk by Polina Zvyagina, Airbnb (San Francisco), at Stanford Engineering on February 25 2019, Session #6: 'Growing ‘Bitcoin Cities’ Across the Globe from Slovenia || GDPR Compliance Case Study || EU Digital Economy Policy'.
Website: http://www.StanfordEuropreneurs.org
YouTube Channel: https://www.youtube.com/user/StanfordEuropreneurs
Twitter: @Europreneurs
EMMA’s EMEA Regional Director Joseph Yammine explains how the EU’s General Data Protection Regulation applies to the Health Care Industry and how you can prepare your team to follow the regulation and avoid any data breaches.
For more information visit https://www.brightpay.co.uk
The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018 with the aim of protecting all EU citizens from privacy and data breaches in an increasingly data driven world.
Employers process large amounts of personal data, not least in relation to their customers and their own employees. Consequently, the GDPR will impact most if not all areas of the business and the impact it will have cannot be overstated.
In this webinar, we will peel back the legislation to outline clearly:
What is GDPR and why is it being implemented?
Why employers need to take it seriously
How to prepare for GDPR
How we are working to help you
What's Next - General Data Protection Regulation (GDPR) ChangesOgilvy Consulting
The General Data Protection Regulation is the biggest change to the law on data in years. This webinar features Vicky Brown, Deputy General Counsel at WPP, and Paul King, Head of Data at OgilvyOne discussing what it is, why it matters and what companies are doing.
This webinar from Deeson with digital law specialist Heather Burns offers actionable guidance for business leaders to kick-start the GDPR compliance process.
These are the slides used in the presentation I gave alongside Haydn Thomas and Andrew Cross from Lightful.
The presentation was to help charities understand the most pressing implications of GDPR as well from an operational and marketing standpoint.
You can find out more about our organisations here:
https://tech-trust.org/
https://www.lightful.com/
https://www.meetup.com/netsquaredlondon/
On 25 May 2018 the new General Data Protection Regulation (GDPR) will come into force, replacing all existing data protection regulations.
Payroll bureaus process large amounts of personal data in relation to their customers, their customers’ employees, and their own employees. Consequently, the GDPR will impact most if not all areas of the business and the impact it will have cannot be overstated.
BrightPay hosted a free CPD accredited webinar alongside Bright Contracts where we discussed everything that accountants, bookkeepers and payroll bureaus need to know about GDPR.
For more information visit https://www.brightpay.co.uk
For more information visit https://www.thesaurus.ie or https://www.brightpay.ie
The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018 with the aim of protecting all EU citizens from privacy and data breaches in an increasingly data driven world.
Payroll bureaus process large amounts of personal data, not least in relation to their customers, their customers’ employees, and their own employees. Consequently, the GDPR will impact most if not all areas of the business and the impact it will have cannot be overstated.
In this CPD accredited webinar, we will peel back the legislation to outline clearly:
What is GDPR and why is it being implemented?
Why employers need to take it seriously
How it will impact payroll bureaus
How to prepare for GDPR
How we are working to help you
Charity Law Updates for 2018: Making the Most of ChangeIBB Law
January 2018 welcomes the Kingston Smith and IBB Solicitors annual charities update to bring you up to speed with the legal and regulatory developments in the Charity Sector.
For advice on developments in the Charity Sector please see:
https://www.ibblaw.co.uk/sector/charities
For charity law experts see:
https://www.ibblaw.co.uk/service/charities
Rosie Brass, senior solicitor in the Charities team at IBB, will provide an overview of the legal framework for the GDPR. Then Dan Fletcher, Director (Fundraising), at Kingston Smith, will guide attendees on how to make the most of the GDPR and use the changes to improve their data management. Dan will also discuss practical ways to use the changes to improve fundraising and marketing for the better. For more information on GDPR please see: https://www.ibblaw.co.uk/insights/blog/are-you-ready-general-data-protection-regulation
In the second half of the seminar, Mahmood Ramji and Luke Holt from the Kingston Smith Charities team will provide an update on accounting, including looking at the recent SORP information sheet and the expected future timeline for new SORP iterations, followed by an overview of another 2017 hot topic - charity fraud, including cybercrime. Mahmood will also share details of the most pertinent areas we have been discussing with our clients during 2017. Looking forward into 2018, Luke will highlight the main points from the Lords Select Committee on Charities and how the sector may adapt as a result. Following the release of the third edition of the Charity Governance Code, Luke will also discuss the main areas of consideration and significant changes from previous versions. They will then conclude with a look at the new CC32 Independent Examination guidance and its key amendments.
The last part of the presentation will be provided by Paul Ridout, who heads the IBB Charities practice and will talk briefly about some recent regulatory action by the Charity Commission, including the deployment of some of the new powers brought in by the Charities (Protection and Social Investment) Act 2016. He will also address the tricky issue of serious incident reporting, in the light of the Commission’s recent changes to its guidance to trustees about what needs to be reported, and when.
This Presentation explains what GDPR is and the impact it'll have for Companies who process data of EU Citizens.
This Guide explains the principles of GDPR, Consent, User Rights and also explains how to implement GDPR in your organization.
Originally appeared at
http://backlinkme.net/definitive-guide-for-general-data-protection-regulation-gdpr-compliance/
If you are in the UK and need to check that you will comply with the General Data Protection Regulations when they come into force in May 2018, this checklist might help. Developed for use in my own business it is shared without liability. Please use it wisely to start the process of complying.
For more information on making your processes and your legal documents simple, especially if you are in the UK construction industry, go to http://500words.co.uk/
For more information visit https://www.brightpay.co.uk
The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018 with the aim of protecting all EU citizens from privacy and data breaches in an increasingly data driven world.
Employers process large amounts of personal data, not least in relation to their customers and their own employees. Consequently, the GDPR will impact most if not all areas of the business and the impact it will have cannot be overstated.
In this webinar, we will peel back the legislation to outline clearly:
What is GDPR and why is it being implemented?
Why employers need to take it seriously
How to prepare for GDPR
How we are working to help you
For more information visit thesaurus.ie or brightpay.ie
The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018 with the aim of protecting all EU citizens from privacy and data breaches in an increasingly data driven world.
Employers process large amounts of personal data, not least in relation to their customers and their own employees. Consequently, the GDPR will impact most if not all areas of the business and the impact it will have cannot be overstated.
In this webinar, we will peel back the legislation to outline clearly:
What is GDPR and why is it being implemented?
Why employers need to take it seriously
How to prepare for GDPR
How we are working to help you
It, Legal, Marketing and sales departments are all affected by the European Union's General Data Protection Regulation (EU GDPR). EU GDPR is more than an IT governance issue, it impacts the IT architecture and the user journey of your online and offline data capture processes.
General Data Protection Regulation specifies how customers data can be used and protected. The primary objective of the GDPR is to give citizens control of their personal data. Failing to comply with GDPR can cost you 4% of global turnover or €20 million or whichever is greater.
Preparing for GDPR: What Every B2B Marketer Must KnowIntegrate
Considering the consequences of non-compliance (up to €20M/$24M or 4% worldwide annual revenue), this translates to a major problem for B2B marketers.
How can your team ensure its lead gen processes are GDPR-compliant without undermining demand generation performance?
View this deck to see how Julian Archer (Sr. Research Director, SiriusDecisions) and Scott Vaughan (CMO, Integrate) educate B2B marketers on: developing a comprehensive GDPR compliance strategy, putting your compliance strategy into action, and applying software to support your compliance measures.
To watch the on-demand version of the webinar, click here:
https://www.integrate.com/gdpr-compliance-b2b-marketing-webinar
A Practical Introduction to User Experience and User-Centred Design for BAs (...User Vision
This interactive and hands-on workshop will cover the user-centred design process, highlighting the activities that user experience professionals conduct to enhance the usability and user experience of the products, systems and services. BAs increasingly work alongside user researchers and UX professionals to integrate user requirements for complex projects. The course will also explore the areas where there is typically co-ordination between user researchers or designers with business analysts, and cover strategies for enhancing this working relationship.
The workshop will cover the fundamentals of usability, user experience and the User centred Design (UCD) process:
Applying usability & UX principles from the earliest project stages through to final evaluation
Researching and documenting the context of use through user observation, interviews, personas, scenarios, and customer journey maps.
Specifying user needs and requirements and their key role in the UCD process
Designing solutions: interface design, usability guidelines and core design principles with examples from several different industries
Wireframes and iterative prototyping
Information architecture: goals and methods to improve the findability of content
Digital accessibility: resources and methods for inclusive design
Usability testing and evaluation: an overview on usability testing and other evaluations.
Lean UX techniques and integrating UX with agile development
UX strategy – what is it and how successful companies implement it.
In the context of growing public concern about personal data and its (ab)uses, the session will invite an open discussion about privacy as a human and user experience.
More specifically, the current state of Privacy UX, as well as if and how the changing understanding of the data ecosystem might further transform regulations, business approaches, and therefore UX practices and services.
Participant Takeaways:
Privacy as human and user experience
The state of privacy UX and current debates
The impact of public concern on legislation, business, and UX practice
Towards user-centric data solutions
Breakfast Briefing PPI Proposition Process and InterfaceUser Vision
An overview of a very simple framework for categorising UX and UCD issues in a way that can help convey these to colleagues and decide the best research methods to investigate further. Proposition, Process and Interface / Interaction design are key components, with examples shown.
Behavioural science - Approaches to Improve UXUser Vision
In this session, you will learn more about the links between behavioural science and user experience. We will also introduce some behavioural science frameworks and models you can adopt to improve your user research and design work.
How can User Experience (UX) and Business Analysis (BA) work together?Busines...User Vision
Common grounds between UX and BA - engaging for success
Business Analyst Scotland Meetup wants to connect the BA community, help the new joiners or the aspiring BA learn about the role, expand the existing BA knowledge area and come up with new insights and information, and most of all built a community of people that share experiences, expertise and find answers to the role-specific questions.
This webinar explores the challenges of common ground between UX and BA. The session will also consider the evolving world of User Experience (UX) and Business Analysis (BA) with the view of exploring ways of working together.
Do UX designers have a role in reducing digital waste?User Vision
UX designers are primarily concerned with ensuring the experience of end users, but should we also consider the impact on the environment?
Do the ultra-usable and convenient digital lifestyles we help create provide ease-of-use at the cost of sustainability?
We'll explore the surprisingly large impact that digital has on C02 emissions and other contributors to the climate crisis.
Then we’ll discuss what can be done by individuals and as a profession to raise awareness of the issue contribute to ways to mitigate the problem.
It's been 30 years since Nielsen and Molich provided the first practical and widely applied framework to evaluate the usability of digital products.
How well has this venerable set of the 10 Commandments for UX stood the test of time as the technology and user expectations changed?
We'll discuss the original purpose of the heuristics, how to apply them to a structured UX evaluation, if they've stood the test of time, and whether they will apply as technology continues to evolve.
We’ll also explore whether new heuristics should be developed to account for other, recent aspects of the modern interaction and technology landscape. To illustrate this we will introduce a proposed new set of heuristics for a specific and important part of our digital interactions – social media.
CX Strategy - Presentation to the Human Centred Design Group, Dubai dubai ...User Vision
We presented to the Dubai HCD group on the topic of customer experience and UX strateby. Stepping away from the tactical methods, what are the elements that make up a successful CX strategy in an organisation? What resources are ideally in place and how to balance the enthusiasm of internal 'fans of UX / CX' with the realities of business? What are some of the most useful deliverables to provide to get a successful CX programme started and sustained? We discuss all of this and more in this presentation.
Applying user requirements for innovative products User Vision
As the benefits of UX become recognised and user-centred design processes are applied more often, project teams start using terms such as ‘user needs’ and ‘user requirements’ in their project meetings. This is great news. Addressing user needs and user requirements in a structured manner can provide great clarity for your solution design and actually spark the creative thinking that leads to innovation.
But what exactly are user needs and user requirements and what’s the best way to apply them in solution design? Several questions arise once you commit to designing for user needs and user requirements:
Are user needs and user requirements actually the same thing?
How can we ensure they are accurate and evidence-based, not just a projection of the designer’s vision?
Is documenting them worth the effort or just an administrative burden since the team intuitively knows what they are?
Even worse - could they actually become constraints that inhibit us from thinking of innovative solutions?
To tell us how the process of designing with user requirements works we have a guest presenter who is a recognised expert in user requirements engineering - Thomas Geis, President of the International UX Qualification Board. He will discuss user requirements, how they are elicited, documented and then applied to a structured user-centred design process. He will outline the difference between user needs and user requirements and how to apply them effectively to ensure your solution stays true to the needs of your users.
How can User Experience and Business Analysis work well together?User Vision
UX and business analysis – achieving the benefits of a close relationship
Many UX professionals cross paths with business analysts in the course of delivering projects. Both professions define and apply requirements, though typically one leans toward user requirements and the other toward business requirements. However these worlds often converge, especially as more organisations realise the business value of focusing on customers through user research and user-centred design. It is perhaps inevitable that these two professions, increasingly valued for customer-oriented projects, occasionally have overlapping remits which may lead to either internal friction or positive outcomes.
In this session we explore the areas of similarity, difference and potential collaboration in the respective fields of user experience and business analysis.
We will co-present the briefing with Sarah Williams, a senior business analyst and UX practitioner with leading law firm Linklaters who has successfully integrated the fields and evangelised the UX and service design approach for many internal and client-facing projects. Sarah and Chris Rourke from User Vision will discuss the goals and perspectives of the two fields and where the greatest opportunities are for knowledge transfer and co-operation for successful project delivery.
The talk will be especially of interest for UX professionals working alongside BAs, Business Analysts wanting to know more about user experience and service design, or anyone managing teams that have either or both of these important roles.
From User Experience to Earth ExperienceUser Vision
User Vision held a presentation by Gerry McGovern, author of the book World Wide Waste, about the impact of our digital lifestyle on the environment. Gerry's talk was a data-filled exploration of the scale of the problem and an invitation for individuals and organisations to act to mitigate the problem. These measures range from remembering to turn off your computer overnight to considering the amount of data that you produce, share and store.
Gerry also outlines the Digital Waste Audit that is being developed to help evaluate an organisation's current level of digital waste and develop ways to improve their Earth Experience. See on YouTube https://youtu.be/Vy5ZaBc-hHY
Mobile Accessibility Breakfast Briefing - Oct 2020User Vision
Contents:
Why mobile accessibility is important for everyone
How has legislation effected accessibility on mobile
WCAG 2.1
Built-in accessibility features on mobile
Mobile accessibility downfalls:
-Navigation
-Layout
-Providing use of context
Examples of common accessibility issues
Tools for designers - Breakfast BriefingUser Vision
These slides are from the breakfast briefing hosted by User Vision on 16.1.2020.
Event description:
This breakfast briefing will unpack the very best programmes in the ever growing list of software available for designers to use. We will be looking at the flagship tools used today and their individual strengths and weaknesses. We will discuss how these tools can be used to work alongside each other to our benefit, and we will also be exploring how design teams within functioning organisations apply these tools to their own workflows.
In June 2018 the World Wide Web Consortium (W3C) updated its Web Content Accessibility Guidelines (WCAG), the world’s de-facto technical standard for accessibility. What are these changes and how can you can investigate if you need to change your current digital solutions? This presentation will outline the changes from WCAG 2.1, how to audit your site for compliance, and share examples to illustrate what the technical guidelines actually mean for websites, apps and other digital interfaces.
User Experience and business analysis - Edinburgh BA meetup April 2019User Vision
What is the relationship between User Experience and Business Analysis? Do their roles overlap and do they pull in the same direction? This presentation to an audience of BAs includes a brief intro to the world of UX but then a discussion about the traditional and future roles of UX and BA.
Why is defining user experience so difficult? Do we actually need to define it? How do you define it in different situations. This exercise and presentation explores these topics and more.
We check our mobiles 85 times a day, habitually and without conscious planning. We respond to Facebook likes as rats do to sugar solution. We let YouTube’s algorithms determine what our kids watch. We choose potential life partners by swiping right. We like it when websites tell us what to buy, we converse using pictures of small yellow faces, and we have conversations with our appliances.
Sure, all of these things are easy to do. But at what point does engaging with technology become too easy? Should we create user experiences that maintain a bit of friction, to remind us that we still have the capacity for complex social interactions and effortful decision making?
This session won’t give you all of the answers, but it will raise some interesting questions.
Statistics for UX Professionals - Jessica CameronUser Vision
Are you looking to expand your research toolkit to include some quantitative methods, such as survey research or A/B testing? Have you been asked to collect some usability metrics, but aren’t sure how best to go about that? Or do you just want to be more aware of all of the UX research possibilities? If your answer to any of those questions is yes, then this session is for you.
You may know that without statistics, you won’t know if A is really better than B, if users are truly more satisfied with your new site than with your old one, or which changes to your site have actually impacted conversion rates. However, statistics can also help you figure out how to report satisfaction and other metrics you collect during usability tests. And they’re essential for making sense of the results of quantitative usability tests.
This session will focus on the statistical concepts that are most useful for UX researchers. It won’t make you a quant, but it will give you a good grounding in quantitative methods and reporting. (For example, you will learn what a margin of error is, how to report quantitative data collected during a usability test - and how not to - and how many people you really need to fill out a survey.)
Safety in numbers: A framework for benchmarking the user experienceUser Vision
The subjective experience users have on a website is influenced by what they have seen and done elsewhere. But how can we measure the UX of a site relative to the competition? Specifically, how can we determine whether users’ experiences with competitor offerings are likely to help or hurt their experience on a given site?
In this tutorial, we discussed the pros and cons of different approaches to collecting UX metrics, and taught attendees how to develop a robust framework for monitoring and benchmarking the user experience both against the competition and over time.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
UX & GDPR - Building Customer Trust with your Digital Experiences
1. UX & GDPR
Building Customer Trust With Your Digital Experiences
Stephen Denning
UX Director | User Vision
Andy Harris
Head of IP, Data and Contracts | MBM Commercial
1
4. What we are covering
1. Update
2. Lawful processing and consent
3. Key actions
5. Where are we now?
Ø GDPR has direct effect: 25 May 2018 is D-Day
Ø Data Protection Bill
Ø Brexit effect
6. The key changes
1. Accountability principle
2. Breach notification and fines
3. Data processors directly liable
4. More rights to individuals
5. Legal basis notification
7. ¡ Concepts largely the same
¡ Increased transparency
¡ Increased accountability
8. What is the first data protection principle?
¡ “personal data shall be processed fairly and
lawfully”
9. What are the conditions for processing?
Category 1: General
1. You have the individual’s consent to the processing
2. Necessary for the performance of a contract (or to enter into a contract)
3. Processing is necessary because of a legal obligation that applies to you
4. Processing is necessary to protect the individual’s vital interests
5. Processing is necessary for administering justice, or for exercising
statutory, governmental, or other public functions
6. Processing is necessary for your legitimate interests (except where
overridden by rights, freedoms or legitimate interests of the individual)
10. What are the conditions for processing?
Category 2: Sensitive
1. You have the individual’s explicit consent to the processing
2. Processing is necessary under employment law
3. Processing is necessary to protect the vital interests of:
§ the individual (where consent cannot reasonably be obtained)
§ another person (where the individual’s consent has been unreasonably
withheld)
4. Processing is carried out by a not-for-profit organisation for defined
purposes (e.g. political purposes) and does not involve disclosing
personal data to a third party, unless the individual consents
5. The individual has deliberately made the information public
11. What are the conditions for processing?
Category 2: Sensitive
6. Processing is necessary in relation to legal proceedings; for obtaining legal
advice; or otherwise for establishing, exercising or defending legal rights
7. Processing is necessary for administering justice, or for exercising statutory
or governmental functions
8. Processing is necessary for the purposes of preventing fraud
9. Processing is necessary for medical purposes, and is undertaken by a health
professional or by someone who is subject to an equivalent duty of
confidentiality
10. Processing is necessary for monitoring equality of opportunity, and is carried
out with appropriate safeguards for the rights of individuals
12. Sensitive personal data consists of information about an
individual’s
¡ race or ethnic origin
¡ political opinions
¡ religious beliefs or other beliefs of a similar nature
¡ trade union membership
¡ physical or mental health or condition
¡ sexual life
¡ criminal history or record
13. § Personal data must be processed fairly and
lawfully
§ Requires at least one condition for processing to
be met from the first category
§ If you are processing sensitive personal data, then
you also need to meet at least one condition for
processing from the second category
14. What is the first data protection principle?
¡ “personal data shall be processed fairly and
lawfully and in a transparent manner”
15. Broadly similar concepts, different
terminology
¡ Condition for processing → Legal basis for
processing
¡ Sensitive personal data → Special categories of
personal data
16. Key change is need to notify individual of
your legal basis for processing
¡ Need to carry out an internal audit
¡ Adopt layered privacy notices
¡ Consider practical implications
17. ¡ consent means any freely given, specific,
informed and unambiguous indication of the
individual’s wishes by which he or she, by a
statement or by a clear affirmative action,
signifies agreement to the processing of personal
data relating to him or her
¡ no definition of explicit consent
18. Need to give genuine choice
¡ Unbundled
¡ Active opt-in
¡ Granular
¡ Informed
¡ Documented
¡ Easy to withdraw
¡ No imbalance in relationship
19. ¡ Consent not always appropriate
¡ Consider other legal bases
¡ Use as last resort
20. § Personal data must be processed fairly, lawfully
and in a transparent manner
§ Requires at least one legal basis to be met from
the first category
§ If you are processing special categories of personal
data, then at least one legal basis from the second
category must also be met
§ Consent may be difficult to validly obtain and
should be used as a last resort
21. 1. Nominate a DP Officer
§ Not essential but helps prove compliance
§ Essential for:
1. public authorities
2. where core activities involve regular and systematic
monitoring on large scale
3. where core activities involve processing of special
categories of data on large scale
22. 2. Carry out a personal data audit
1. Starting point
2. Need to know what personal data you have
and what you are using it for
3. Hard to meet accountability principle
without it
23. 3. Follow the ‘privacy’ guidance
Ø Privacy impact assessments
Ø Privacy by design
Ø Privacy by default
24. 4. Identify legal basis for processing
Ø Needed under DPA 1998
Ø GDPR imposes notification requirement
Ø Likely to be significant non-compliance
25. 5. Check your transfers
Ø If outside of EU then:
v Is there an “adequacy decision” for destination
country?
v Is there use of model clauses?
v With US companies, have they signed up to
Privacy Shield?
26. 6. Keep (and update) clear records
Ø Data audits
Ø Privacy impact assessments
Ø Privacy by design and by default docs
Ø Policies and procedures
Ø Processors
27. Andy Harris, Partner
IP, Data and ContractsTeam
Email: andy.harris@mbmcommercial.co.uk
DD: 0131 226 8208
Mobile: 07930 984446
63. 55 North Castle Street
Edinburgh
EH2 3QA
United Kingdom
Tel: 0131 225 0850@UserVision
www.uservision.co.uk
63
hello@uservision.co.uk
Stephen Denning
UX Director | User Vision
stephen@uservision.co.uk
Andy Harris
Head of IP, Data and Contracts | MBM Commercial
andy.harris@mbmcommercial.co.uk