Do or do not there is no try by Ragu Murthy

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This is a copy of the Presentation given by Ragu Murthy from the Digital Insurer at the LIMRA Conference held in Singapore on 6-7th November 2014. Note from The Digital Insurer : this got my personal vote for the talk of the conference - but you had to be there to feel the passion and commitment !

Do or Do Not,
There is no Try
Ragunath Joe! Murthy
6 November 2014

Evolution of Insurance
We are the same….

Myth
1. Agent Mind Set – change selling process
2. Client Mind Set – not familiar
3. Infrastructure – Wi-Fi, Internet
Connection

3. Infrastructure
FWD Office
Sales Activites

Agent
77%
23%
Workday
Holiday
24/7 Business
1. Working Culture

Keep innovating &
leveraging on new technology
Going beyond paperless

The convention in startupland is that moving fast, putting in the energy, time and work are the guiding principles that yield results - and ultimately growth. While these are key factors in how we prioritise experiments and make decisions, there's one element missing - direction. What's often ignored in the prioritisation process are the vectors of velocity, momentum, and lift as they relate to how we decide what to do next. Choosing the 'right' thing to experiment on -Litmus tests for understanding the health of users -Strategies for product scoping, and growth -Arriving to the right metrics Being comfortable with change -Knowing team and what brings them energy -The evolution of processes over time -Growing product, team, culture, and community in flux Coming to conclusions and the next choice -Reflection and retrospectives -Learning to say "No" or, "Not right now" -Picking the next thing to work/experiment on John Sirisuth, Head of Growth at OurPath, joined us at The Family to share his early insights on leading Growth, prioritising experiments, and creating a company culture where Growth is all-hands-on-deck.

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