2. ๏๏๏๏๏๏๏๏๏๏๏๏๏๏๏
โข 16 years in IT consulting, 12 at ThoughtWorks
โข Various roles across delivery/Operations/Sales
โข Established ThoughtWorks first offshore delivery center
in Bangalore in 2001
โข Managing Director, ThoughtWorks India 2005-2007
โข Currently oversees offshore demand generation in TW
Americas for TW India, TW China and TW Brazil
Matt Simons โข Writes andSimons
Matt speaks about outsourcing and Global
Director of Global Delivery Delivery around the world
The Guy on the Horse
ThoughtWorks
18. ๏๏๏ ๏ ๏๏๏ ๏๏๏๏๏๏ฅ๏๏๏๏๏๏๏
Communication Breakdown
โข Poor handoffs, difficult timings
โข Introduce down time / waste in process
Team Behaviors Communication
โข Lack of trust between teams
โข Low morale / high turnover on teams Delivery Trust
Visibility Visibility
โข Unforeseen risks
โข Unknown progress, status, etc
โข Hard to make the right decisions in time
Delivery challenges ๏ High-stress situations
โข Slipped delivery dates
โข Missed requirements / implemented incorrect functionality
โข Divergent estimates / incorrect release plan
19. People
Communication
Delivery Trust
Visibility
Tools Process
54. ๏ฏ๏๏๏๏ก๏๏๏๏๏ฅ๏๏๏๏๏๏๏๏๏๏๏๏ฅ๏๏ฆ๏๏๏๏ฐ
More Less
Delivery Process
Immature/ad hoc approach to delivery Consistent and disciplined delivery
Maturity
approach (Agile)
Short-term, and/or small projects (<6
Duration & Scale
months, < 10 people) Longer, larger projects
Highly unstable requirements
Volatility
More requirements stability
Open to shifting hours & travel
Flexibility
Willingness/desire to travel, shift hours
Transparency
Less transparent culture Open, transparent communication
Strength of team
Weak or non-existent team Strong existing team relationships
Relationships
relationships
Stakeholders
Multiple parties involved Fewer parties involved