SlideShare a Scribd company logo
Spreading Around Happiness
Since 90 Years
Founded in 1923 by !
ENTERTAINMENTENTERTAINMENT
TRUSTFUN &FUN & TRUST
CORE VALUES
Quality and
High Standards
CreatingMemories
BUSINESS SEGMENTS
Studio
Entertainment
Consumer
Products
Parks and
Resorts
Media
Networks
Interactive
Analysing Consumer Needs
and Demands
WORKING METHODS AND
STRATEGIES
WORKERS
TRAINED To Connect With Customers
WORKERS
TRAINED To be Assertively Friendly
SUPER CLEAN PARKS
NO GARBAGE
R I S K S A N D C H A L L E N G E S
ECONOMIC
CHANGES
INNOVATION
HERITAGE
VS
RELEVANCE
VS
EVER CHANGING CUSTOMER TASTES
M A I N T A I N E N C E
OF
I N T E L L E C T U A L
P R O P E R T Y
R I G H T S
FANS OF EVERY AGE
SATISFACTION OF
BUSINESS SOLUTIONS
INNOVATION
THE CORE VALUES
TECHNOLOGY
ADAPTING RAPIDLY
DIFFERENT CUSTOMERS
MARKETING CAMPAIGNS
“Whatever you do, do it well. Do it so well that
when people see you do it they will want to come
back and see you do it again and they will want to
bring others and show them how well you do what
you do.”
- Walt Disney
Founding
Core Values
Connection with Customers
Business Segments
Analysing The Customer
Working Methods
Risks and Challenges
Business Solutions
DISCLAIMER
Created by Rishabh Singh, IIT (ISM) Dhanbad, during a
Marketing Internship under the guidance of Prof Sameer Mathur,
IIM Lucknow.
Prof. Sameer Mathur
IIM Lucknow
Rishabh Singh
IIT (ISM) Dhanbad

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