Discuss the basic issues in managing knowledge workers Solution Knowledge workers are those workers whose main contribution to a company is their intellectual input. Examples of knowledge workers are software professionals, programmers, Financial analysts, etc. The basic issue while managing knowledge workers is measuring their work i.e how much of knowledge the employee has given to the company, how to quantify it and then how to transform that quantification for bonuses and rewards. Moreover, the knowledge worker likes some level of independence while performing his work and would not like constant interference by the management. The management should act more like a coach..

1. Discuss the basic issues in managing knowledge workers
Solution
Knowledge workers are those workers whose main contribution to a company is their intellectual
input. Examples of knowledge workers are software professionals, programmers, Financial
analysts, etc.
The basic issue while managing knowledge workers is measuring their work i.e how much of
knowledge the employee has given to the company, how to quantify it and then how to transform
that quantification for bonuses and rewards.
Moreover, the knowledge worker likes some level of independence while performing his work
and would not like constant interference by the management. The management should act more
like a coach.