1.
Receiving
Understanding
Remembering
Evaluating
Feedback
Forms of Listening
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2.
8 Tips
Listening
Skills
Don’t Pre-empt
Assuming that you know is criminal
for a good listener
05
No Interruption
Do not Stop the smooth flow of
communication from the respondent
04
Recap
Say it again to be on the same page
with the respondent
06
Questioning
Ask Questions to listen to the unsaid
words
03
Take written notes
Keep pen and paper ready so that
mind can focus on what is being said
07
Emotions
Listen to what the emotions have to
say
02
Avoid Judgements
Do not jump to conclusions
08
Focus
Stay focused on the communication
so that nothing is missed
01
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3.
Understand , Assimilate and
Ascertain before you respond
Ensure that the other person is
talking
Listen to what the voice, body
language and emotions wants to
communicate as well
Listen to the unsaid words as well
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4.
Never jumps to answer even if he knows
the answer
Probes to understand the gap between
heart , mind and language
Engages and creates a conversation so
that the other person could talk
Takes notes so that connecting the dots is
easier
A good Listener
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5.
Outreach and Listen
Just because you have made an effort to reach out
to me does not mean that you should do the
talking.
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6.
Solution Centricity
Listeners do not express to impress
Listen with an objective to contribute
When you listen with an objective
to give and never to take you end
up with solutions acceptable to
both parties
Listeners make good friends
Everyone love to communicate with
people who listen
Listeners expose less
When you talk less, you expose
your weakness less. The talker
exposes more and it is easier for
the listener to find solution.
Listeners find
Solutions
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7.
Famous
All famous leaders are great
listeners
Rich
All rich persons in wealth and
wisdom are great listeners
Happy
Listeners are never a victim of emotions
Networker
Listeners network well
Dividends of Great Listeners
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8.
Let us master the art
of Listening as the
first step to name,
fame and money!
#sanjay4sales
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