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Discipline & Process Setting
What we wish we knew 6 years ago
Discipline
Founder Discipline
Honesty
- No one should ever be in the dark
- Weekly Founder Catch Ups
- Clear Line of Communication & Trust
- Question, Disagree, but Commit
- Be Reliable
Fiduciary Discipline
- Monthly/Quarterly Cadence
- TO ALL INVESTORS
- Understand investor motive
- Leverage their capability, network
- Founder’s prerogative
Decision-Making
- Fact Based, not Opinion based
- Difference between Reversible & Irreversible Decisions
- Disagree but Commit
- Review & Learn
- Quick & Nimble
Capability
- Build, Learn, Master
- Honest Assessment
- Move Around if doesn’t work
Routine
- Aggressive Follow Ups
- Set a regular schedule
- Find “Your Work Time”
- Predictability & Regularity
Team Discipline
Learning & Upskilling
- Grow cross-domain know-how
- Learn New Skills
- Ask - Learn - Execute - Repeat
- Part of Culture, Review
- Special Interest Group with Set Calendar Events, Budget
Data Ability for Everyone
- No more Gut Feeling Decisions
- Suicidal if no Data Culture
- No central Business Analytics
- EVERYONE must know data
- Teach Regularly
Building an & Adherence to Culture
- Live & Breathe
- Guiding light for decision making, when in doubt
- NO EXCEPTIONS, especially not for founders
- Evolves over a couple of years, not overnight
Knowledge Documentation
- Can’t have a SPOF
- Constant Learning
- Writing it makes it serious
- Reference Point
Process
People - Process - Product
- Move from one to the other earlier
than you need to
- Set up for 10X scale
- Plan for engineering of internal
products and tools
Recruitment
- Religiously follow process for all
teams without any exception
- Round 1: Logic + Data Ability
- Round 2: Functional Test
- Round 3: Interview
- Round 4: Interview
- Round 5: Founder Interview
- Round 6: Reference Check
Meeting Etiquette
- Set Agenda Before Hand
- Be On & Within the Time
- Clearly defined action points
- MoM to be written by the
organizer and documented
- Mutually Exclusive and
Collectively Exhaustive
Goals & Performance
Management
- Objective & Measurable
- Weekly CheckIn with 1 level below
- Monthly CheckIn with 2 level below
- Quarterly Upward Feedback
- Personal + Professional Goals
- Set up people for Success
- Set Stretch Goals
Reviews &
Compensation
- Personal + Professional Align
- Self-Assessment
- Performance + Initiative
- Evolve as company evolves
- Set defined objectives for
compensation, promotion
- No mid-cycle exceptions
Automation
- Set up for 10X Scale
- Do it once, Do it right
- Organization wide Productivity
- Tools are only as good as you
use and manage them
Books to Read
Parting Thoughts
Build to Scale & Build to Sustain
Open, Transparent & System Oriented
Be Opportunistic & Nimble
Honest About Why You Are In This
Discipline & Process Setting for Founders

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Discipline & Process Setting for Founders

  • 1. Proprietary & Confidential | © 2018 Fynd Discipline & Process Setting What we wish we knew 6 years ago
  • 2.
  • 5. Honesty - No one should ever be in the dark - Weekly Founder Catch Ups - Clear Line of Communication & Trust - Question, Disagree, but Commit - Be Reliable
  • 6. Fiduciary Discipline - Monthly/Quarterly Cadence - TO ALL INVESTORS - Understand investor motive - Leverage their capability, network - Founder’s prerogative
  • 7. Decision-Making - Fact Based, not Opinion based - Difference between Reversible & Irreversible Decisions - Disagree but Commit - Review & Learn - Quick & Nimble
  • 8. Capability - Build, Learn, Master - Honest Assessment - Move Around if doesn’t work
  • 9. Routine - Aggressive Follow Ups - Set a regular schedule - Find “Your Work Time” - Predictability & Regularity
  • 11. Learning & Upskilling - Grow cross-domain know-how - Learn New Skills - Ask - Learn - Execute - Repeat - Part of Culture, Review - Special Interest Group with Set Calendar Events, Budget
  • 12. Data Ability for Everyone - No more Gut Feeling Decisions - Suicidal if no Data Culture - No central Business Analytics - EVERYONE must know data - Teach Regularly
  • 13. Building an & Adherence to Culture - Live & Breathe - Guiding light for decision making, when in doubt - NO EXCEPTIONS, especially not for founders - Evolves over a couple of years, not overnight
  • 14. Knowledge Documentation - Can’t have a SPOF - Constant Learning - Writing it makes it serious - Reference Point
  • 16. People - Process - Product - Move from one to the other earlier than you need to - Set up for 10X scale - Plan for engineering of internal products and tools
  • 17. Recruitment - Religiously follow process for all teams without any exception - Round 1: Logic + Data Ability - Round 2: Functional Test - Round 3: Interview - Round 4: Interview - Round 5: Founder Interview - Round 6: Reference Check
  • 18. Meeting Etiquette - Set Agenda Before Hand - Be On & Within the Time - Clearly defined action points - MoM to be written by the organizer and documented - Mutually Exclusive and Collectively Exhaustive
  • 19. Goals & Performance Management - Objective & Measurable - Weekly CheckIn with 1 level below - Monthly CheckIn with 2 level below - Quarterly Upward Feedback - Personal + Professional Goals - Set up people for Success - Set Stretch Goals
  • 20. Reviews & Compensation - Personal + Professional Align - Self-Assessment - Performance + Initiative - Evolve as company evolves - Set defined objectives for compensation, promotion - No mid-cycle exceptions
  • 21. Automation - Set up for 10X Scale - Do it once, Do it right - Organization wide Productivity - Tools are only as good as you use and manage them
  • 23.
  • 25. Build to Scale & Build to Sustain Open, Transparent & System Oriented Be Opportunistic & Nimble Honest About Why You Are In This