5. Honesty
- No one should ever be in the dark
- Weekly Founder Catch Ups
- Clear Line of Communication & Trust
- Question, Disagree, but Commit
- Be Reliable
11. Learning & Upskilling
- Grow cross-domain know-how
- Learn New Skills
- Ask - Learn - Execute - Repeat
- Part of Culture, Review
- Special Interest Group with Set Calendar Events, Budget
12. Data Ability for Everyone
- No more Gut Feeling Decisions
- Suicidal if no Data Culture
- No central Business Analytics
- EVERYONE must know data
- Teach Regularly
13. Building an & Adherence to Culture
- Live & Breathe
- Guiding light for decision making, when in doubt
- NO EXCEPTIONS, especially not for founders
- Evolves over a couple of years, not overnight
16. People - Process - Product
- Move from one to the other earlier
than you need to
- Set up for 10X scale
- Plan for engineering of internal
products and tools
17. Recruitment
- Religiously follow process for all
teams without any exception
- Round 1: Logic + Data Ability
- Round 2: Functional Test
- Round 3: Interview
- Round 4: Interview
- Round 5: Founder Interview
- Round 6: Reference Check
18. Meeting Etiquette
- Set Agenda Before Hand
- Be On & Within the Time
- Clearly defined action points
- MoM to be written by the
organizer and documented
- Mutually Exclusive and
Collectively Exhaustive
19. Goals & Performance
Management
- Objective & Measurable
- Weekly CheckIn with 1 level below
- Monthly CheckIn with 2 level below
- Quarterly Upward Feedback
- Personal + Professional Goals
- Set up people for Success
- Set Stretch Goals
20. Reviews &
Compensation
- Personal + Professional Align
- Self-Assessment
- Performance + Initiative
- Evolve as company evolves
- Set defined objectives for
compensation, promotion
- No mid-cycle exceptions
21. Automation
- Set up for 10X Scale
- Do it once, Do it right
- Organization wide Productivity
- Tools are only as good as you
use and manage them