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6σ   GETTING STARTEDChapter 10 - Start your journey                    Presented by : Roll Nos. 114 to 118
Agenda                     6σ• Do something• The fallacy of Zero Defects• First Steps• Before and After
Do Something                                 6σ• 6σ system is asking for lot of change• Staff members’ reaction: “How can ...
The Motorola Example and    Mr.Bill’s response                           6σ
The Fallacy of Zero Defects                              6σ• ZD – Zero Defects are feasible only when no work is done• 6σ ...
Facts bout 6 sigma  • 2-3 months required to achieve any    performance improvement  • Strong emphasis on employee  • Fina...
Six foundation stones of six sigmas.no.   Foundation1       Customer Satisfaction2       Decision based on Data3       Con...
Steps to create 6 sigma program•   Decide that you want six sigma culture•   Define and publicize key business objective• ...
Before and afterPre –six sigma                            Post six-sigmaEmployee perform task by routine          Employee...
Qu lity control assignment 3 mod
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Qu lity control assignment 3 mod

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Qu lity control assignment 3 mod

  1. 1. 6σ GETTING STARTEDChapter 10 - Start your journey Presented by : Roll Nos. 114 to 118
  2. 2. Agenda 6σ• Do something• The fallacy of Zero Defects• First Steps• Before and After
  3. 3. Do Something 6σ• 6σ system is asking for lot of change• Staff members’ reaction: “How can I be expected to • participate in organizational development, • set standards for my department’s performance, • start tracking defects against those standards, • transform defect rates into sigma values, • determine the new skills required out of my people, • identify required training, • schedule people for training, • set aside time each week for people to work on CIPs and • share information? ”
  4. 4. The Motorola Example and Mr.Bill’s response 6σ
  5. 5. The Fallacy of Zero Defects 6σ• ZD – Zero Defects are feasible only when no work is done• 6σ is continual improvement of personal and work unit’s performance• It has room for errors/bad products/performing some service below standards• Mistakes are common during the transtitional period• A successful 6σ culture consists of individual employees who apply new thinking and new skills to improve the performance
  6. 6. Facts bout 6 sigma • 2-3 months required to achieve any performance improvement • Strong emphasis on employee • Financial improvements must be realised at all levels • Timing for positive return on investmentScope of 6 sigma plan Time to see initial results Time to see outstanding resultsSmall 3 months 8 monthsLarge 11 months 15 months
  7. 7. Six foundation stones of six sigmas.no. Foundation1 Customer Satisfaction2 Decision based on Data3 Continous improvement4 Employee Involvement5 Financial Improvement6 Permanence
  8. 8. Steps to create 6 sigma program• Decide that you want six sigma culture• Define and publicize key business objective• Define the new culture• Deliver the required training• Prioritise key initiatives• Establis macro metrics• Create the special teams• Setup the system to review performance• Identify the coaches and facilitators• Determine how positive team accomplishment will be made visible
  9. 9. Before and afterPre –six sigma Post six-sigmaEmployee perform task by routine Employee think of better ways to perform the taskEmployees work as individual Employees work as team membersDepartments work in isolation Department works cross functionallyFocus is internal Focus is externalCostumers ‘ contractual requirement are Customers desire are fulfilledmetQuality is inspected in Quality is built inThinking that things are ok Thinking that things need improvementMany decisions are based on opinion All decision are based on factual dataProfits are okay Profit are maximisedCustomers are satisfied Customers are thrilled

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