SlideShare a Scribd company logo
Disagreeing in AmericanDisagreeing in American
CultureCulture
How to do this respectfully
Pattern OnePattern One
(1) I’m not sure
I understand
the point you
are making
about the
problems with
this contract
Start with “I” not you.
Take the responsibility
for not understanding
Pattern OnePattern One
(a)Yesterday, you said
that this clause
would take effect
immediately. (b) But
today, you seemed to
be saying that it
would take effect
after the first of
the year. (2) Could
you explain?
Contrast the two ideas
Ask for clarification
(Could you explain
Could you clarify
Pattern Two More OvertPattern Two More Overt
Mr.
Franklin - I’m
not sure I
agree with
this
interpretatio
n of the
contract.
State your
disagreement
respectfully
I’m not sure I agree
I’m uncomfortable
with
I don’t know about
that
Pattern Two More OvertPattern Two More Overt
It seems to me
that these
figures do
not reflect
an accurate
tally.
State your point of
view
Pattern Two More OvertPattern Two More Overt
Therefore, I don’t
think we
consider that
this is an
effective case.
State your conclusion
Negotiating WorkNegotiating Work
Sue: Ok so what
do you guys
think about this
topic? I’m not
sure I really
understood what
the professor
wants us to do.
A version of
(I’m not sure)
What do you think?
Negotiating WorkNegotiating Work
Liu Yang: I think
we’re just supposed to
discuss the
difference in the
educational
philosophies of
pragmatism …
Sarah: I guess we
could start by
defining each of
these.
Polite way to state
your idea:
I think..
I suppose
Its my understanding
that
It seems that…
I guess that…
Negotiating WorkNegotiating Work
Why don’t we each
take one and try
to define it.
Now, how about social
reconstructionism?
Liu Yang: I’ll take
this one….
Polite way to say what
you want to do..
Why don’t we…
What do you think
about…..
How about…..
Let’s……..ok?
Negotiating WorkNegotiating Work
Liu Yang: I
think we’re just
supposed to
discuss the
difference in
the educational
philosophies of
pragmatism …
Sarah: I guess we
could start by
defining each of
these. Why don’t we
each take one and try
to define it.
. Is that what you
guys think?
Now, how about social
Polite way to state
your idea:
I think..
I suppose
Its my understanding
that
It seems that…
I guess that…
Explaining Negotiating WorkExplaining Negotiating Work
In this dialogue,
students are
“negotiating” a joint
task together. In
this case, the task
is to discuss a topic
in class. We see one
student use a similar
pattern as the covert
disagreement but
saying they are
uncertain about the
assignment. This
allows the group to
clarify for itself
what they are going
to do.
One individual
then makes a
suggestion as to
how to go about
the task. (The
group agrees and
begins the task.
Students can
easily ask one
another
straightforward
questions.
Explaining Negotiating WorkExplaining Negotiating Work
Also notice the use of …supposed to discuss the
difference…
…I guess we could start by defining… …Why don’t
we each take one…...I would think so...
The use of the modals and the “why don’t we”
signal sensitivity to one another with nobody
trying to be the “leader”.
.
ActivityActivity
In your groups, write and perform a brief dialogue
in which you
1. Disagree covertly with an authority figure
2. Disagree overtly with an authority figure
3. Negotiate how to create a symbol for Perfect
Cross Cultural Communication

More Related Content

Similar to Disagreeing & negotiating in american culture

Emotional understanding
Emotional understandingEmotional understanding
Emotional understandingmasalmagro
 
Conflict management strategies
Conflict management strategiesConflict management strategies
Conflict management strategiesMuddaser Altaf
 
Being in conflict with someone: is it worth it?
Being in conflict with someone:  is it worth it?Being in conflict with someone:  is it worth it?
Being in conflict with someone: is it worth it?Angela Belotti
 
Are you a Jackal or Giraffe?
Are you a Jackal or Giraffe?Are you a Jackal or Giraffe?
Are you a Jackal or Giraffe?Sarah Williams
 
Designing Your Life Virtual Workshop.pdf
Designing Your Life Virtual Workshop.pdfDesigning Your Life Virtual Workshop.pdf
Designing Your Life Virtual Workshop.pdfDr. Kristin Palmer
 
What type of feedback persona are you?
What type of feedback persona are you?What type of feedback persona are you?
What type of feedback persona are you?intuo
 
Difficult Conversations
Difficult ConversationsDifficult Conversations
Difficult ConversationsBill Taylor
 
Having Difficult Conversations
Having Difficult ConversationsHaving Difficult Conversations
Having Difficult ConversationsPhil Wylie
 
InnerSpace / NRI Communication Workshop
InnerSpace / NRI Communication WorkshopInnerSpace / NRI Communication Workshop
InnerSpace / NRI Communication WorkshopHannah Knapp
 
The pyramid principle
The pyramid principleThe pyramid principle
The pyramid principletimurnarbaev
 
Techniques to improve_collaboration_all_in_one
Techniques to improve_collaboration_all_in_oneTechniques to improve_collaboration_all_in_one
Techniques to improve_collaboration_all_in_onePhil Wylie
 
E4IT STARTER - MODULE 13.pdf
E4IT STARTER - MODULE 13.pdfE4IT STARTER - MODULE 13.pdf
E4IT STARTER - MODULE 13.pdfAnna Gandrabura
 

Similar to Disagreeing & negotiating in american culture (20)

Eng 101 week 4 bkk blackboard
Eng 101 week 4 bkk blackboardEng 101 week 4 bkk blackboard
Eng 101 week 4 bkk blackboard
 
Emotional understanding
Emotional understandingEmotional understanding
Emotional understanding
 
Dealing with difficult people at work
Dealing with difficult people at workDealing with difficult people at work
Dealing with difficult people at work
 
Conflict management strategies
Conflict management strategiesConflict management strategies
Conflict management strategies
 
Being in conflict with someone: is it worth it?
Being in conflict with someone:  is it worth it?Being in conflict with someone:  is it worth it?
Being in conflict with someone: is it worth it?
 
Debates
DebatesDebates
Debates
 
Are you a Jackal or Giraffe?
Are you a Jackal or Giraffe?Are you a Jackal or Giraffe?
Are you a Jackal or Giraffe?
 
Designing Your Life Virtual Workshop.pdf
Designing Your Life Virtual Workshop.pdfDesigning Your Life Virtual Workshop.pdf
Designing Your Life Virtual Workshop.pdf
 
Mentoring & coaching models uk
Mentoring & coaching models ukMentoring & coaching models uk
Mentoring & coaching models uk
 
Mentoring & coaching models uk
Mentoring & coaching models ukMentoring & coaching models uk
Mentoring & coaching models uk
 
What type of feedback persona are you?
What type of feedback persona are you?What type of feedback persona are you?
What type of feedback persona are you?
 
Lec28
Lec28Lec28
Lec28
 
Difficult Conversations
Difficult ConversationsDifficult Conversations
Difficult Conversations
 
Having Difficult Conversations
Having Difficult ConversationsHaving Difficult Conversations
Having Difficult Conversations
 
InnerSpace / NRI Communication Workshop
InnerSpace / NRI Communication WorkshopInnerSpace / NRI Communication Workshop
InnerSpace / NRI Communication Workshop
 
The pyramid principle
The pyramid principleThe pyramid principle
The pyramid principle
 
The pyramid principle by barbara minto
The pyramid principle by barbara mintoThe pyramid principle by barbara minto
The pyramid principle by barbara minto
 
Lec30
Lec30Lec30
Lec30
 
Techniques to improve_collaboration_all_in_one
Techniques to improve_collaboration_all_in_oneTechniques to improve_collaboration_all_in_one
Techniques to improve_collaboration_all_in_one
 
E4IT STARTER - MODULE 13.pdf
E4IT STARTER - MODULE 13.pdfE4IT STARTER - MODULE 13.pdf
E4IT STARTER - MODULE 13.pdf
 

Recently uploaded

Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345beazzy04
 
Basic_QTL_Marker-assisted_Selection_Sourabh.ppt
Basic_QTL_Marker-assisted_Selection_Sourabh.pptBasic_QTL_Marker-assisted_Selection_Sourabh.ppt
Basic_QTL_Marker-assisted_Selection_Sourabh.pptSourabh Kumar
 
Solid waste management & Types of Basic civil Engineering notes by DJ Sir.pptx
Solid waste management & Types of Basic civil Engineering notes by DJ Sir.pptxSolid waste management & Types of Basic civil Engineering notes by DJ Sir.pptx
Solid waste management & Types of Basic civil Engineering notes by DJ Sir.pptxDenish Jangid
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfkaushalkr1407
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptxJosvitaDsouza2
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfjoachimlavalley1
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationDelapenabediema
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfThiyagu K
 
Fish and Chips - have they had their chips
Fish and Chips - have they had their chipsFish and Chips - have they had their chips
Fish and Chips - have they had their chipsGeoBlogs
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPCeline George
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxJisc
 
The geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideasThe geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideasGeoBlogs
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativePeter Windle
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismDeeptiGupta154
 
The Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve ThomasonThe Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersPedroFerreira53928
 
Sectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdfSectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdfVivekanand Anglo Vedic Academy
 

Recently uploaded (20)

Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
Basic_QTL_Marker-assisted_Selection_Sourabh.ppt
Basic_QTL_Marker-assisted_Selection_Sourabh.pptBasic_QTL_Marker-assisted_Selection_Sourabh.ppt
Basic_QTL_Marker-assisted_Selection_Sourabh.ppt
 
Solid waste management & Types of Basic civil Engineering notes by DJ Sir.pptx
Solid waste management & Types of Basic civil Engineering notes by DJ Sir.pptxSolid waste management & Types of Basic civil Engineering notes by DJ Sir.pptx
Solid waste management & Types of Basic civil Engineering notes by DJ Sir.pptx
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
 
Fish and Chips - have they had their chips
Fish and Chips - have they had their chipsFish and Chips - have they had their chips
Fish and Chips - have they had their chips
 
NCERT Solutions Power Sharing Class 10 Notes pdf
NCERT Solutions Power Sharing Class 10 Notes pdfNCERT Solutions Power Sharing Class 10 Notes pdf
NCERT Solutions Power Sharing Class 10 Notes pdf
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
 
Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
 
The geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideasThe geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideas
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
 
The Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve ThomasonThe Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve Thomason
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
 
Sectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdfSectors of the Indian Economy - Class 10 Study Notes pdf
Sectors of the Indian Economy - Class 10 Study Notes pdf
 

Disagreeing & negotiating in american culture

  • 1. Disagreeing in AmericanDisagreeing in American CultureCulture How to do this respectfully
  • 2. Pattern OnePattern One (1) I’m not sure I understand the point you are making about the problems with this contract Start with “I” not you. Take the responsibility for not understanding
  • 3. Pattern OnePattern One (a)Yesterday, you said that this clause would take effect immediately. (b) But today, you seemed to be saying that it would take effect after the first of the year. (2) Could you explain? Contrast the two ideas Ask for clarification (Could you explain Could you clarify
  • 4. Pattern Two More OvertPattern Two More Overt Mr. Franklin - I’m not sure I agree with this interpretatio n of the contract. State your disagreement respectfully I’m not sure I agree I’m uncomfortable with I don’t know about that
  • 5. Pattern Two More OvertPattern Two More Overt It seems to me that these figures do not reflect an accurate tally. State your point of view
  • 6. Pattern Two More OvertPattern Two More Overt Therefore, I don’t think we consider that this is an effective case. State your conclusion
  • 7. Negotiating WorkNegotiating Work Sue: Ok so what do you guys think about this topic? I’m not sure I really understood what the professor wants us to do. A version of (I’m not sure) What do you think?
  • 8. Negotiating WorkNegotiating Work Liu Yang: I think we’re just supposed to discuss the difference in the educational philosophies of pragmatism … Sarah: I guess we could start by defining each of these. Polite way to state your idea: I think.. I suppose Its my understanding that It seems that… I guess that…
  • 9. Negotiating WorkNegotiating Work Why don’t we each take one and try to define it. Now, how about social reconstructionism? Liu Yang: I’ll take this one…. Polite way to say what you want to do.. Why don’t we… What do you think about….. How about….. Let’s……..ok?
  • 10. Negotiating WorkNegotiating Work Liu Yang: I think we’re just supposed to discuss the difference in the educational philosophies of pragmatism … Sarah: I guess we could start by defining each of these. Why don’t we each take one and try to define it. . Is that what you guys think? Now, how about social Polite way to state your idea: I think.. I suppose Its my understanding that It seems that… I guess that…
  • 11. Explaining Negotiating WorkExplaining Negotiating Work In this dialogue, students are “negotiating” a joint task together. In this case, the task is to discuss a topic in class. We see one student use a similar pattern as the covert disagreement but saying they are uncertain about the assignment. This allows the group to clarify for itself what they are going to do. One individual then makes a suggestion as to how to go about the task. (The group agrees and begins the task. Students can easily ask one another straightforward questions.
  • 12. Explaining Negotiating WorkExplaining Negotiating Work Also notice the use of …supposed to discuss the difference… …I guess we could start by defining… …Why don’t we each take one…...I would think so... The use of the modals and the “why don’t we” signal sensitivity to one another with nobody trying to be the “leader”. .
  • 13. ActivityActivity In your groups, write and perform a brief dialogue in which you 1. Disagree covertly with an authority figure 2. Disagree overtly with an authority figure 3. Negotiate how to create a symbol for Perfect Cross Cultural Communication