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© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Dave Liggat, Cloud Infrastructure Architect
AWS Professional Services
2018-09-27
Digital Transformation: Why Public Sector
Customers are Moving to the Cloud
What is Cloud
Computing
• On-Demand delivery of IT resources over
public or private networks with zero up-
front costs, no long-term contracts, and
pay-as-you-go pricing.
• Easily and quickly acquire compute, storage,
databases, and other services as needed.
• Capacity can grow and shrink instantly
• Cloud computing has become the new
normal
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.4
A W S G L O B A L
I N F R A S T R U C T U R E
18 Regions – 55 Availability Zones – 100+ Edge Locations
Region & Number of Availability Zones
AWS GovCloud (2) EU
Ireland (3)
US West Frankfurt (3)
Oregon (3) London (3)
Northern California (3) Paris (3)
Asia Pacific
US East Singapore (2)
N. Virginia (6), Ohio (3) Sydney (3), Tokyo (3),
Seoul (2), Mumbai (2)
Canada Osaka-Local (1)
Central (2)
China
South America Beijing (2)
São Paulo (3) Ningxia (2)
Announced Regions
Bahrain, Hong Kong, Sweden,
AWS Govcloud (US-East)
North America
US East (Northern Virginia) Region US East (Ohio) Region
EC2 Availability Zones: 6 EC2 Availability Zones: 3
US West (Oregon) Region US West (Northern California) Region
EC2 Availability Zones: 3 EC2 Availability Zones: 3
AWS GovCoud (US-West Region Canada (Central)
EC2 Availability Zones: 2 EC2 Availability Zones: 2
AWS Edge Locations
Edge locations - Ashburn, VA (3); Atlanta GA (3); Boston, MA; Chicago, IL (2);
Dallas/Fort Worth, TX (4); Denver, CO; Hayward, CA; Jacksonville, FL; Los Angeles,
CA (3); Miami, FL (2); Minneapolis, MN; Montreal, QC; New York, NY (3); Newark, NJ
(2); Palo Alto, CA; Phoenix, AZ; Philadelphia, PA; San Jose, CA; Seattle, WA (3); South
Bend, IN; St. Louis, MO; Toronto, ON
AWS Canada Public Sector Customers
W H AT C A N I D O
T O D A Y ?
C l oud A d o ption P ath
DEVELOPMENT
& TEST
DIGITAL
ANALYTICS
MOBILE
DC MIGRATION
MISSION
CRITICAL APPS
ALL IN
1 2 3 4
Now is the time to engage…
You should probably start engaging with the idea
that the cloud can be considerably more secure
than the private cloud or your own data centre,
and start engaging with the risks that are building
in the spaces where you haven't moved to the
cloud yet.
David Rogers, Head of Technology, UK MoJ
I love RDS so much I wish I could hug it. It
means I don’t have to worry about databases…
Chris Wood, Cloud Platforms Technical Lead, UK MoJ
M A K I N G T H E T R A N S I T I O N …
J O I I TO | D I R E C TO R | M I T M E D I A L A B
IF YOU WANT TO
I N C R E A S E
I N N O V A T I O N
Y O U H A V E T O
L O W E R T H E
COST OF FAILURE
AT A M A Z O N , W E
A LWAY S W O R K
B A C K WA R D S F R O M
T H E C U S T O M E R …
Two-pizzas teams
Full ownership
Full accountability
Aligned incentives
“DevOps”
W H AT C A N I D O
T O M O R R O W ?
GB TB
PB
ZB
EB
95% of the 1.2 zettabytes
of data in the digital
universe is unstructured
70% of of this is user-
generated content
Unstructured data growth
explosive, with estimates
of compound annual
growth (CAGR) at 62%
from 2008 – 2012.
Source: IDC
Big Data: Unconstrained data growth
Machine Learning &
Artificial Intelligence
B i g D a t a
MORE USERS BETTER PRODUCTS
MORE DATA BETTER ANALYTICS
A F ly wh e e l F o r D a ta
Free access to big data sets
a ws . a ma z o n .co m/ pu bl i cd ata se ts
Public Data Sets
Thousands Of Employees Across The Company Focused on AI
DISCOVERY
& SEARCH
FULFILLMENT
& LOGISTICS
DEFINE NEW
CATEGORIES
A rti fi cial In te l ligenc e A t A ma z o n
ENHANCE
EXISTING PRODUCTS
BRING MACHINE
LEARNING TO ALL
Artificial Intelligence
At Amazon (1995)
Amazon AI
Intelligent Services Powered By Deep Learning
Rich Metadata Index
objects, scenes, facial attributes,
persons
Amazon Rekognition
Deep Learning-Based Image Recognition Service
Deer 98.8%
Wildlife 95.1%
Conifer 95.1%
Spruce 95.1%
Wood 78.3%
Tree 63.5%
Forest 63.5%
Vegetation 61.9%
Pine 60.6%
Outdoors 54.0%
Flower 53.9%
Plant 52.9%
Nature 50.7%
Field 50.7%
Grass 50.7%
 Detect images with explicit or suggestive adult
content
 Optimize manual review processes
Ima g e Mo d e ration
A ma z o n L e x
NATURAL LANGUAGE
UNDERSTANDING
Po we r e d b y t h e s a me De e p L e a r n i n g t e c h n ol o gy a s Al e xa
SPEECH RECOGNITION
Amazon Lex – Use Cases
INFORMATIONAL BOTS
Chatbots for everyday consumer requests
APPLICATION BOTS
Build powerful interfaces to mobile applications
• News updates
• Weather information
• Game scores ….
• Book tickets
• Order food
• Manage bank accounts ….
ENTERPRISE PRODUCTIVITY BOTS
Streamline enterprise work activities and improve efficiencies
• Check sales numbers
• Marketing performance
• Inventory status ….
INTERNET OF THINGS (IOT) BOTS
Enable conversational interfaces for device interactions
• Wearables
• Appliances
• Auto ….
“B o o k a H o te l”
Book Hotel
NYC
“Book a Hotel in
NYC”
Automatic Speech
Recognition
Hotel Booking
New York City
Natural Language
Understanding
Intent/Slot
Model
UtterancesHotel Booking
City New York City
Check In Nov 30th
Check Out Dec 2nd
“Your hotel is booked for
Nov 30th”
Polly
Confirmation: “Your hotel
is booked for Nov 30th”
a
in
“Can I go ahead
with the booking?
CONVERTS TEXT
TO SPEECH
47 VOICES 24 LANGUAGES LOW LATENCY,
REAL TIME
FULLY MANAGED
Amazon Polly: Life-like Speech Service
Voice Quality & Pronunciation
1. Automatic, Accurate Text Processing
2. Intelligible and Easy to Understand
3. Add Semantic Meaning to Text
4. Customized Pronunciation
Articles and Blogs
Training Material
Chatbots (Lex)
Public Announcements
H O W C A N W E H E L P Y O U G E T O N
T H E F I R S T R U N G O F T H E L A D D E R
O R I N D E E D T H E L A S T ?
Join us for our first-ever Amazon Web Services Summit
in Ottawa on October 29, 2018
15 sessions featuring various
management and technical
topics
Connect with AWS & our
Canadian public sector partners
in the Solutions Expo
Meet and mingle with other public
sector customers from government,
education, and nonprofits
Register today!
aws.amazon.com/summits/ottawa-public-sector
We value your feedback!
Please share your feedback on the
AWS Public Sector Summit survey.
Survey will be emailed 24-48 hours following event.
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Thank you!

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Digital Transformation: Why Public Sector Customers are Moving to the Cloud

  • 1.
  • 2. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Dave Liggat, Cloud Infrastructure Architect AWS Professional Services 2018-09-27 Digital Transformation: Why Public Sector Customers are Moving to the Cloud
  • 3.
  • 4. What is Cloud Computing • On-Demand delivery of IT resources over public or private networks with zero up- front costs, no long-term contracts, and pay-as-you-go pricing. • Easily and quickly acquire compute, storage, databases, and other services as needed. • Capacity can grow and shrink instantly • Cloud computing has become the new normal © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.4
  • 5. A W S G L O B A L I N F R A S T R U C T U R E
  • 6. 18 Regions – 55 Availability Zones – 100+ Edge Locations Region & Number of Availability Zones AWS GovCloud (2) EU Ireland (3) US West Frankfurt (3) Oregon (3) London (3) Northern California (3) Paris (3) Asia Pacific US East Singapore (2) N. Virginia (6), Ohio (3) Sydney (3), Tokyo (3), Seoul (2), Mumbai (2) Canada Osaka-Local (1) Central (2) China South America Beijing (2) São Paulo (3) Ningxia (2) Announced Regions Bahrain, Hong Kong, Sweden, AWS Govcloud (US-East)
  • 7. North America US East (Northern Virginia) Region US East (Ohio) Region EC2 Availability Zones: 6 EC2 Availability Zones: 3 US West (Oregon) Region US West (Northern California) Region EC2 Availability Zones: 3 EC2 Availability Zones: 3 AWS GovCoud (US-West Region Canada (Central) EC2 Availability Zones: 2 EC2 Availability Zones: 2 AWS Edge Locations Edge locations - Ashburn, VA (3); Atlanta GA (3); Boston, MA; Chicago, IL (2); Dallas/Fort Worth, TX (4); Denver, CO; Hayward, CA; Jacksonville, FL; Los Angeles, CA (3); Miami, FL (2); Minneapolis, MN; Montreal, QC; New York, NY (3); Newark, NJ (2); Palo Alto, CA; Phoenix, AZ; Philadelphia, PA; San Jose, CA; Seattle, WA (3); South Bend, IN; St. Louis, MO; Toronto, ON
  • 8. AWS Canada Public Sector Customers
  • 9. W H AT C A N I D O T O D A Y ?
  • 10. C l oud A d o ption P ath DEVELOPMENT & TEST DIGITAL ANALYTICS MOBILE DC MIGRATION MISSION CRITICAL APPS ALL IN 1 2 3 4
  • 11. Now is the time to engage…
  • 12. You should probably start engaging with the idea that the cloud can be considerably more secure than the private cloud or your own data centre, and start engaging with the risks that are building in the spaces where you haven't moved to the cloud yet. David Rogers, Head of Technology, UK MoJ I love RDS so much I wish I could hug it. It means I don’t have to worry about databases… Chris Wood, Cloud Platforms Technical Lead, UK MoJ
  • 13. M A K I N G T H E T R A N S I T I O N …
  • 14. J O I I TO | D I R E C TO R | M I T M E D I A L A B IF YOU WANT TO I N C R E A S E I N N O V A T I O N Y O U H A V E T O L O W E R T H E COST OF FAILURE
  • 15. AT A M A Z O N , W E A LWAY S W O R K B A C K WA R D S F R O M T H E C U S T O M E R …
  • 16.
  • 17. Two-pizzas teams Full ownership Full accountability Aligned incentives “DevOps”
  • 18.
  • 19. W H AT C A N I D O T O M O R R O W ?
  • 20. GB TB PB ZB EB 95% of the 1.2 zettabytes of data in the digital universe is unstructured 70% of of this is user- generated content Unstructured data growth explosive, with estimates of compound annual growth (CAGR) at 62% from 2008 – 2012. Source: IDC Big Data: Unconstrained data growth
  • 21. Machine Learning & Artificial Intelligence B i g D a t a MORE USERS BETTER PRODUCTS MORE DATA BETTER ANALYTICS A F ly wh e e l F o r D a ta
  • 22. Free access to big data sets a ws . a ma z o n .co m/ pu bl i cd ata se ts Public Data Sets
  • 23. Thousands Of Employees Across The Company Focused on AI DISCOVERY & SEARCH FULFILLMENT & LOGISTICS DEFINE NEW CATEGORIES A rti fi cial In te l ligenc e A t A ma z o n ENHANCE EXISTING PRODUCTS BRING MACHINE LEARNING TO ALL
  • 25. Amazon AI Intelligent Services Powered By Deep Learning
  • 26. Rich Metadata Index objects, scenes, facial attributes, persons Amazon Rekognition Deep Learning-Based Image Recognition Service
  • 27. Deer 98.8% Wildlife 95.1% Conifer 95.1% Spruce 95.1% Wood 78.3% Tree 63.5% Forest 63.5% Vegetation 61.9% Pine 60.6% Outdoors 54.0% Flower 53.9% Plant 52.9% Nature 50.7% Field 50.7% Grass 50.7%
  • 28.  Detect images with explicit or suggestive adult content  Optimize manual review processes Ima g e Mo d e ration
  • 29. A ma z o n L e x NATURAL LANGUAGE UNDERSTANDING Po we r e d b y t h e s a me De e p L e a r n i n g t e c h n ol o gy a s Al e xa SPEECH RECOGNITION
  • 30. Amazon Lex – Use Cases INFORMATIONAL BOTS Chatbots for everyday consumer requests APPLICATION BOTS Build powerful interfaces to mobile applications • News updates • Weather information • Game scores …. • Book tickets • Order food • Manage bank accounts …. ENTERPRISE PRODUCTIVITY BOTS Streamline enterprise work activities and improve efficiencies • Check sales numbers • Marketing performance • Inventory status …. INTERNET OF THINGS (IOT) BOTS Enable conversational interfaces for device interactions • Wearables • Appliances • Auto ….
  • 31. “B o o k a H o te l” Book Hotel NYC “Book a Hotel in NYC” Automatic Speech Recognition Hotel Booking New York City Natural Language Understanding Intent/Slot Model UtterancesHotel Booking City New York City Check In Nov 30th Check Out Dec 2nd “Your hotel is booked for Nov 30th” Polly Confirmation: “Your hotel is booked for Nov 30th” a in “Can I go ahead with the booking?
  • 32. CONVERTS TEXT TO SPEECH 47 VOICES 24 LANGUAGES LOW LATENCY, REAL TIME FULLY MANAGED Amazon Polly: Life-like Speech Service Voice Quality & Pronunciation 1. Automatic, Accurate Text Processing 2. Intelligible and Easy to Understand 3. Add Semantic Meaning to Text 4. Customized Pronunciation Articles and Blogs Training Material Chatbots (Lex) Public Announcements
  • 33. H O W C A N W E H E L P Y O U G E T O N T H E F I R S T R U N G O F T H E L A D D E R O R I N D E E D T H E L A S T ?
  • 34. Join us for our first-ever Amazon Web Services Summit in Ottawa on October 29, 2018 15 sessions featuring various management and technical topics Connect with AWS & our Canadian public sector partners in the Solutions Expo Meet and mingle with other public sector customers from government, education, and nonprofits Register today! aws.amazon.com/summits/ottawa-public-sector
  • 35. We value your feedback! Please share your feedback on the AWS Public Sector Summit survey. Survey will be emailed 24-48 hours following event.
  • 36. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Thank you!