Digital transformation at Adecco involved migrating from a legacy system to a new platform called Bullhorn over several years from 2013-2017. This required overcoming fear and risk through change management. Key aspects of the change management process included explaining the reasons for the transformation, focusing on customer needs, acknowledging the loss of the legacy system, creating a people-centric and supportive culture and environment, using a network to facilitate connections, and addressing change through workshops and examples of new useful tasks. Timing, acknowledging concerns of users, and tapping into enthusiastic employees also helped drive the transformation forward.