I wrote this article for the October 2012 Capital Chapter of IFMA newsletter while I was an active member of the Marketing Committee. I interviewed a chapter member who was a facility manager with electric vehicle charging station experience and researched the topic to develop the content.

1. A Publication of the Capital Chapter of IFMA • September/October 2012
By Sharon Kinsman, CFM, National Association of Broadcasters
Having completed the National Association of Broadcasters’ (NAB)
transition from NAB-owned and managed Blackberries to a modified
‘Bring-Your-Own Device’ (BYOD) plan, there may be lessons learned that
would be helpful to share.
To put the scope of the transition project in perspective:
• 80 of 140 employees had NAB-provided Blackberries (BBs).
• BBs were upgraded not when eligible, but when they
malfunctioned.
• A manager in the Administration/
Facilities Dept. was responsible for
managing all of the purchases,
troubleshooting, activating/de-
activating international service,
inventory, budgeting, monthly billing and charge-back for
personal calls; hardware and BB server issues were referred to IT.
• FY 2012 BB expenses (not counting approximately 15% of the
Manager’s time) were $104,000.
In This Issue
President’s Letter 2
IFMA’s World Workplace 3
Events 4-5
FM Corner 6-7
News from the
IFMA Foundation 10
Welcome New Members 12
Job Postings 12
Thanks to Our Partners 13
Upcoming Events 14
By Susan A. Mitchell
Timing is everything. And that’s certainly true with
many green building technologies today such as
electric vehicle (EV) charging stations. According to
DOE it’s estimated there will be 1.2 million electric
vehicles on the road by 2015.The ChevyVolt and Nissan
Leaf were the first two plug-in cars, but more are ex-
pected this fall. Consumer adoption is being driven not
only by federal and state incentives, but also from
heightened environmental awareness.
As a facility manager you have to weigh the needs
of your building occupants and future tenants along
with technology costs, which typically decrease as the
technology matures, versus available incentives and
rebates, which typically disappear as the technology
adoption rate increases. This article focuses on how
one facility manager took a proactive approach to lead
the charge – EV charging that is!
NPR Leads the Charge
Maury Schlesinger is the Director of Real Estate and
Administrative Services for NPR, Inc., located in the
District of Columbia where he is responsible for NPR’s
building and administrative services, including parking.
In 2011, NPR was already building a new LEED-Gold
DC headquarters to house their 800 employees when
Maury realized that the incentives offered for installing
EV charging stations might be gone by the time the
new building was ready in the Spring of 2013 (under
LEED-NC, charging stations may qualify for 3 points).
And just as important, he knew many NPR employees
were environmentally conscious, early adopters – nearly
18% of the 140 parking spaces in NPR’s current building
are occupied by hybrid vehicles on a typical day.
Maury worked to install the EV charging stations in
his existing building before the incentives expired in
December of 2011 and plans to move them into the
new building. Getting budget approval was easy
because EV charging stations were already budgeted
for the new building and the incentive from ChargePoint
America (the US Department of Energy is making sig-
nificant grants to get EV charging infrastructure in place)
paid for the three charging units, saving about $30,000.
Continued on page 8
Continued on page 8
Capital News
Transitioning to Bring-Your-Own-Device
Leading the Charge: A Facility Manager’s Proactive
Approach to EV Charging Infrastructure

2. Capital News • September/October 20122
Capital News
“What if?”
It’s a great question and I need your help answering it… I will give you more details in a minute, along
with a challenge, but let me first give a quick update on our chapter.
A few months ago, I told you that the strategic plans and all of the ideas put together by our Team
Leaders for this year are simply AWESOME.Well, I meant it and am even more confident in that statement
today. Everyone will be thrilled to know what is on the table between now and next summer, but creat-
ing plans and writing down ideas is the easy part. Making it happen?That’s the real challenge. Our Board
and all of our incredible volunteers are in full blown execution mode trying to deliver on the long list of
plans that have been put in place. Trust me when I tell you that this group is working hard to create the
best experiences possible for our Membership in so many different ways.
There are several compelling, interactive, and value-filled Educational Programs on the calendar. The
Special EventsTeam has a full plate with some great events planned and our Annual Holiday Party is right
around the corner. Our PartnershipTeam is right in the middle of our Partnering for Excellence registration
period, which closes on September 28. Any company with a product or service to sell should absolutely
give our Partnership Program serious consideration. I love some of the ideas that the Communications
Team is exploring and our MembershipTeam is always busy and trying new ideas. Our Community Service
Team is thinking outside of the box to take our activity in this area to the next level. Hey, we are the largest
IFMA Chapter in the world for a reason, right? You should feel very proud of the volunteers who are
dedicating so much of their time behind the scenes to keep our chapter pushing forward and energized.
OK. Now it’s time for the challenge that I mentioned earlier. Asking “What if?” is an insightful and
thought provoking way to really dig deep into an issue. It requires the use of imagination and stepping
outside of paradigms. Nobody can doubt the success of the Capital Chapter of IFMA over the years. It
is common to talk about going to the “next level,” however what exactly is the next level? What does
that mean? How different does that look compared to what we are actually doing today? I think it’s
time for us to push ourselves and really explore this issue. In order to do that, let’s ask ourselves a“What
if?”question. Here it is…
WHAT could the Capital Chapter do that would change the world of Facilities Management IF
money was not an obstacle?
In other words, what event, project, goal, or activity could we accomplish as a chapter that would have
a lasting impact on the profession? This could mean locally or on a much larger scale (Regional, Na-
tional, or Global). I mentioned money because, for the purpose of this exercise, we don’t want that to be
something holding us back. Let’s assume that we would find a way to fund an amazing idea. It’s a big
question. It’s a big goal. But doesn’t that make it fun? I think that we are up to the challenge and we have
a membership capable of making that type of difference. But we need your feedback and ideas.
I am asking for our membership to start a brainstorming session. If you have feedback or ideas, there
are many ways to have them heard. We have a LinkedIn group which could be a great forum. If you are
a Professional Member, the Think Tank, lead by Beth Borowski, is a perfect place for you. Or, if you simply
want to shoot me an e-mail, that would be fantastic. I look forward to hearing from our membership. Just
think…What if this is the start of something bigger for us?
Best regards,
Geoff Snavely
President, Capital Chapter of IFMA
From the President
Capital News is published six times a year
by the Capital Chapter of IFMA.
Articles, suggestions, and ideas are welcome.
Capital Chapter Of
IFMA
Capital Chapter of IFMA
Carolyn Swanson, Chapter Administrator
673 Potomac Station Drive, #801
Leesburg, VA 20176
703-691-4362 • 703-691-3019 Fax
staff@ifmacap.org • www.ifmacap.org
EXECUTIVE COMMITTEE
PRESIDENT
Geoff Snavely. . . . . . . . . . . . . . . . . . . 301-552-1800
TREASURER
Case Runolfson, CFM. . . . . . . . . . . 202-286-9957
VICE PRESIDENT
Wendy Shapiro. . . . . . . . . . . . . . . . . 202-624-8430
VICE PRESIDENT
Beth Borowski, CFM, SFP. . . . . . . . 703-824-2904
VICE PRESIDENT
Mike Petrusky. . . . . . . . . . . . . . . . . . . 703-433-9721
PAST PRESIDENT
Kim Dize, FMA. . . . . . . . . . . . . . . . . . 571-269-2027
BOARD OF DIRECTORS
COMMUNICATIONS CO-CHAIRS
John Netzel, CFM. . . . . . . . . . . . . . . 202-527-7344
Holly Olson. . . . . . . . . . . . . . . . . . . . . 202-680-4077
COMMUNITY SERVICE CHAIR
Mary Ellen Quinn. . . . . . . . . . . . . . . 301-318-6339
MEMBERSHIP SERVICES CO-CHAIRS
Linda Eshleman. . . . . . . . . . . . . . . . .703-370-5850 x134
Jeffrey Sklaver. . . . . . . . . . . . . . . . . . (301) 320-8740
EDUCATION CO-CHAIRS
Celeste McLane. . . . . . . . . . . . . . . . . 703-379-8846
Darlene Frantz, CFM. . . . . . . . . . . . 703-929-7751
SPECIAL EVENTS CO-CHAIRS
Lynn Bradfield. . . . . . . . . . . . . . . . . . 703-714-2672
Matt Kutzler. . . . . . . . . . . . . . . . . . . . 703-591-4855
PARTNERSHIP CHAIR
Julie Greaf. . . . . . . . . . . . . . . . . . . . . . 571-337-4332
Editor: Amy Gallagher • staff@ifmacap.org
Design: Steveko Design • steve@steveko.com
INDEX OF ADVERTISERS
Spacesaver Infolinx. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
MOI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Office Movers, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
milliCare by EBC Carpet Services. . . . . . . . . . . . . . . . . . 8
Royal Cup Coffee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Delmarva Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rolyn Companies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SunDun Office Refreshments. . . . . . . . . . . . . . . . . . . . . 10
Facility Engineering Associates. . . . . . . . . . . . . . . . . . . . 11
BRAVO! Facility Services. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Safeguard Shredding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. 3Capital Chapter of IFMA • www.ifmacap.org
IFMA’s World Workplace
Oct. 31 - Nov. 2, 2012 San Antonio, TX
IFMA’sWorldWorkplace Conference & Expo
(WWP) is the largest, most longstanding
and well-respected annual conference and
exposition for facility management and
related professions.WWP is the only facility-
focused educational and networking event
on the planet backed by more than 30 years
of experience, knowledge and a commit-
ment to quality. The event is hosted by the International Facility Man-
agement Association, the organization that has supported, repre-
sented and defined facility management for the past three decades.
Click here for more information and to register.
Hotel Block: There is a discounted room block available at the
Grand Hyatt San Antonio, but there are only a few rooms left... book
your room now!
Hospitality Suite: Once again this year the Capital Chapter will
host a hospitality suite. Join us at the Grand Hyatt San Antonio in
Presidio C (located on the 3rd floor) on Wednesday, October 31.
How Can You Make a
Difference in Your Chapter?
As summer winds down, it’s a great
time to reconnect with the Capital
Chapter by volunteering! There are a
variety of ways that you can give your
time, talents, and experience. Some
of the ways to help include: Writing
an article for the newsletter, taking
pictures at an event, presenting an
educational program, organizing a
community service event, or becom-
ing a mentor… the opportunities are
endless! The best way to maximize your membership and further develop
your facilities career is to get involved in your chapter. You’ll meet more
people, learn more about facilities management and have more fun! The
Capital Chapter has several volunteer teams including; Membership Ser-
vices, Community Service, Communications, Education, Special Events and
Partnership. If you are interested in volunteering for any of the teams, please
contact Carolyn Swanson, Chapter Administrator.
Volunteer Spotlight
Joseph Heisler
General Manager and Partner
ALL-PRO Moving
&Transfer, Inc.
Career Overview/ Responsibilities:
Joseph began his career working for
NORAD missile control before moving into
facilities management. He worked for six
years as a Facility Manager at HLI where he
managed a staff of seven and had oversight
of IT, HR, shipping/receiving and facilities.
From there he moved to the vendor side as an account manager
with JK Moving. After spending seven years with JK, he had the
opportunity to buy into ALL-PRO with a partner. The company
provides moving and storage services to residential and commercial
clients, in addition to specialty rigging services for industrial and
commercial clients. Joseph currently oversees their consolidation
into a new 80,000 ft2 facility in Manassas. He also is responsible for
the company’s finances, business operations and sales. He has been
an IFMA member since 1999 and received his FM certification from
George Mason 2001.
Where do you find the time to volunteer?
I make time, but volunteering is mostly evenings and weekends
since I participate on the Community Services Team.
Howhavechaptervolunteeropportunitiesassistedyourcareer?
I have met a lot of key individuals who provide knowledge of the
industry and are active in different aspects of facilities management.
What’s a typical month of volunteer commitments like for you?
Aside from our monthly meetings, which I can conference into
if I can’t make it in person, there’s not really a“typical”month since
our activities are event driven. I have participated in SOME interviews
and I oversee the putting contest during the chapter golf tourna-
ment which raises money for the IFMA Foundation and has spon-
sored two students in the SOME program.
What was your most gratifying volunteer moment?
Two gratifying moments come immediately to mind. Last year
for the SOME interviews a chapter member donated 15 high end
purses for the women interviewees. (The men got ties.) Their faces
really lit up when they saw them! And two years ago I got to hear
SOME students give testimonials of their experiences. It was very
moving and nearly everyone in the room was brought to tears
hearing what they had been through and how SOME had really
changed their lives.
Some of your favorites...
Restaurant: Grisoles Italian
Thing to do on a weekend: Yard work
Book:“Authentic Love:Theory andTherapy,”by Brennan Mullaney
Food: Italian
Hobby: Praying
Vacation spot: Outer Banks, NC
Visit These Partners at WWP:
• CORT: Booth 300
• EMCOR: Booth 501
• Facility Engineering Assoc: Booth 582
• Kimball Office: Booth 615
• milliCare by EBC: Booth 553
• Royal Cup Coffee: 263

4. Capital News • September/October 20124
Capital NewsEvents
The thunderstorms held off on a hot summer day and a great crowd came out to Atlantic
Media on July 24th to learn all there is to know about the 2012–2013 Partnering for Excel-
lence Program. A record number of existing Partners renewed their commitment for the new
year and several new companies were on hand to explore their possibilities.
The event was held in Atlantic Media’s beautiful new lounge and included complementary
cocktails and appetizers for all in attendance. After a great time of networking, the Partnership
Team led a brief presentation and Q&A session. Many useful ideas were tossed around that
will allow us to continue improving the program in order to maximize the value of the invest-
ment made by Capital Chapter member companies.
We would like to welcome the following 2012-2013 Partners:
• Gold: Office Movers & SpacesaverInfolinx
• Silver: Belimo Aircontrols, Facility Engineering
Associates, Fanelli McClain Design Studios,
milliCare by EBC Carpet Services & MOI
• Bronze: Calvert-Jones, CCA Floors & Interiors,
The Capitol Connection, Kayrell Business
Solutions, The Korth Companies, National
Environmental Balancing Bureau, National
Office Systems, Paul Davis Restoration, Royal
Cup Coffee & Supply Source
It’s not too late for your company to gain incred-
ible exposure to the largest group of FM decision
makers in the Washington, DC Metro area, but don’t
delay… the program closes on September 28th! Click
here for the list of Partnership Opportunities or contact
Julie Greaf for more information.
2012-2013 Partnership Program Kick Off
Annual Meeting and Educational Program:
The FM Change Agent
Almost 60 people attended the Capital Chapter’s annual meeting and educational program
onWednesday, July 11 atVDOT/VSP Administration Building in Fairfax,Va. Kim Dize, outgo-
ing Chapter President, gave a recap of the 2012 fiscal year. Geoff Snavely, Chapter President,
welcomed the chapter to the new fiscal year and discussed some of his goals for the chapter.
CherylDuvall,PresidentofAvance,LLC,presentedTheFMChangeAgenteducationalprogram.
She discussed four case studies for change management with different levels of involvement
and also various levels of success. Some key takeaways from the program include:
• Change is hard.
• Resistance of acceptance of change follows a normal bell curve. As a change agent,
you have the ability to shift the bell curve to have more early adapters.
• Being an FM change agent can be a positive experience when space planning,
design and change agent functions are brought in early on a project and have
senior management buy-in from the start.
• Creating pro-active communications to employees and providing avenues for
employees to participate in the process via various methods, creates early grass
roots buy-in from the employees and helps communicate and sell the changes to the broader employee base.
Not able to attend this program? Or maybe you attended and want to share what you learned with your team. Well you are in luck! As a new offering for
those who cannot attend educational events in person, the chapter will videotape them when allowed and make the content available for purchase. The
cost to view the video is just $10. Click here for more information.
Improved opportunities for continuing education have been a key goal for the chapter. Ms. Duvall’s presentation was a great way to kick off the new fiscal
year. We look forward to our next program on September 12 on sustainability at the International Monetary Fund.
Cheryl Duvall with Avancé, LLC, Mayra Portalatin with
Facility Engineering Associates and Celeste McLane with CORT
Event guest and Michael Cummings with Belimo Aircontrols
Event guest and Art Stecklow with Gali Service IndustriesLinda Eshleman with Calvert-Jones and
Donna Martin with AVI-SPL

5. 5Capital Chapter of IFMA • www.ifmacap.org
USGBC Hosts Capital
Chapter Orientation
The U.S. Green Building
Council in downtown
Washington, DC graciously
hosted the July Orientation
for new and potential
members. More than 40
people attended the
program, coming to learn
about the valuable educa-
tional, professional and
networking opportunities
a membership in the
chapter provides. In addi-
tion to hearing from Mem-
bership Services Team
members Sue Hedges and Jeff Sklaver, attendees also benefitted from having
in attendance the chapter’s current president, Geoff Snavely, as well as past
president, John Mackay. John, a certified instructor of IFMA provided courses,
as well as an instructor for George Mason University’s facility management
program, gave a great overview of the education and certification opportuni-
ties open to members. Geoff described the opportunities for members to get
involved in the various chapter teams. Upon conclusion of the formal presen-
tation, attendees broke for breakfast and to network with their peers.
The next Orientation is scheduled forWednesday morning, September 19th,
8:30-10:00, at the Graduate Management Admissions Council in RestonTown
Center. Click here for more information and to register.
Chapter Volunteers
Recognized at
Annual Event
On July 18th the chapter honored its hard working volunteers
at the Fourth AnnualVolunteer Recognition Event. Close to 60
chapter volunteers came together at Jaleo Restaurant in Arlington,
Va to celebrate their achievements, while welcoming the new Ex-
ecutive Committee.
The event began with the swearing in of the 2012-2013 Execu-
tive Committee, after which all chapter volunteers were treated to
a networking reception. Colleagues took the opportunity to catch
up in a festive, relaxed atmosphere while enjoying delicious tapas
cuisine.The event is one that we look forward to all year.Thank you
again to all of the volunteers for working tirelessly at making our
chapter a success!
The Largest Full-Service Filing and Storage Systems
Company in Metropolitan DC.
Call us today—
301.962.9918
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High Density Storage
Office Services
Office Furniture
Gerald Fitzpatrick with Haworth and Alain Tchoumbou
with ABM Engineering
Keisha Johnson with Library of Congress and Raya Sfeir Zahlan with
Cleaners of America
Kelly Hill with Strayer University, Chapter President Geoff Snavely with milliCare
by EBC Carpet Services and Linda Eshleman with Calvert-Jones

6. Capital News • September/October 20126
Capital NewsFMCorner
CFM
Spotlight
Lee Mayer, CFM
Vice President,
Real Estate and Construction
Atlantic Media Company
Career Overview/Responsibilities:
Lee graduated from GWU with a degree in Political Science
and has worked in the Facility Management field for over 20
years. He is currently responsible for managing real estate, fa-
cilities and construction in Atlantic Media’s five satellite offices
and owner-occupied Watergate headquarters building. He
negotiates and administers leases and subleases.Working closely
with architects, engineers, and furniture dealers, Lee designs
space efficient plans. As an Owners Representative, he oversees
the Watergate property management team, consulting with
them on building projects.
When did you receive your CFM & Why?
I received my CFM in 2001. I wanted to put myself in the best
possible position to advance my career.
How has the certification assisted your career?
The certification has helped me stay abreast of new trends
and developments in the field. My CFM certification is recognized
by those both inside, and outside of my organization.
What’s an average week like for you on the job?
With the rapid growth of our firm, I am overseeing at least
one construction project at any given time. I troubleshoot vexing
maintenance issues that percolate up to me. I meet regularly
with staff to solicit their input on how I can improve their working
environment.
Tell us about a unique aspect or occurrence with
your job?
Being in The Watergate, I’ve worked with many high profile
personalities like former Senator Elizabeth Dole and former CIA
Director Stansfield Turner. We also hosted The Washington
Baseball Club, which was the organization responsible for bring-
ing baseball back to DC.
Some of your favorites…
Restaurant: Oceanaire, Indique
Thing to do on a weekend: Motorcycle or bike ride.
Play softball.
Movies: Gladiator, Shawshank Redemption, It’s a Wonderful
Life, Groundhog Day
Food: Pho, Pizza, Indian food, Seafood
Vacation spots: Germany, Alaska and the Canadian Rockies
More Colleges and
Universities Offering
FM Degrees
By Case Runolfson, CFM American Institutes for Research
The stated purpose of the IFMA Foun-
dation is: “…to provide greater re-
sources and educational opportunities
to facility management professionals
and those who support the FM indus-
try and is supported by the generosity
of the FM community, including IFMA
members, chapters, councils, corporate
sponsors and private contributors.”
As a result of a concerted effort by the IFMA Foundation’s Committee
on Academic Accreditation (CoAA), chaired by Steve Lockwood, the number
of universities and colleges offering associate, baccalaureate or master’s
degrees in the facilities management (FM) profession has grown rapidly
over recent years.
Historically, institutions of higher learning have seen a FM degree program
grow out of their Construction Management, Architecture or Environmental
Sciences Departments. BYU, Ferris State and Cornell have held accreditation
status for some time. Now we are seeing organizations that are offering to
have the FM degree program reside in their business schools. Recently there
have been additions to their ranks by organizations like the University of
Minnesota, University College London, and Southern Polytechnic State
University (Marietta, GA).
The process starts with an application from the institution to the IFMA Foun-
dation. Applications are reviewed and vetted. Upon receipt of a completed
application, the CoAA reviews it, and after any rework iterations, an audit team
is sent from the CoAA to interview students and faculty, review the curricula and
even sit in on classes on a multi-day on site visit. The results of the audit are
shared with the college or university and with the rest of the CoAA. The com-
mittee is asked to determine whether the institution will be granted interim or
provisional approval and the length of period. In the initial selection the com-
bination of interim approval and final accredited status will not exceed six years.
At the six year mark the college or university may apply for recertification.
Locally, we have a group of IFMA members working with area universities
and colleges to explore the opportunity to provide a master’s or bachelor’s
degree in FM that is accredited by the IFMA Foundation. If you are interested
in participating locally please contact Judie Cooper. If you would like to find
out more about participating at the national or international level as part of
the CoAA, contact Case Runolfson. Click here to view the current listing of
IFMA Foundation-accredited colleges and universities providing FM degrees.
Jeff Blaszczyk and the MOI
team are pleased to support
IFMA.
MOI-Washington DC
1200 19th Street NW
Suite 210
Washington, DC 20036
www.moii.com

7. 7Capital Chapter of IFMA • www.ifmacap.org
Get the Most from Your
Membership with
CFM, FMP and SFP
Designations
Akey benefit of IFMA membership is maintaining professional
growth through the facility management professional program
which offers three designations: Certified Facility Manager (CFM),
Facility Management Professional (FMP) and the Sustainability Facil-
ity Professional (SFP).
The CFM credential sets the industry standard for continuing the
knowledge and abilities of practicing facility managers.
The following individuals recently earned CFM credentials:
Steven Cheehy, CFM, AECOM
Alain Tchoumbou, CFM, ABM Engineering
You can also earn the Facility Management Professional (FMP) des-
ignation, a knowledge-based credential demonstrating a proven com-
prehension of the basics of facility management.The FMP designation
can be completed in approximately 12 months, and FMP candidates
may customize their training to build the specific knowledge they need
to meet individual goals.
IFMA’s SFP is an assessment-based certificate program delivering a
specialty credential in sustainability. By earning your SFP credential, you
will develop and gain recognition for your expertise in sustainable FM
practices while impacting your organization’s economic, environmen-
tal and social bottom lines.
The following individual recently earned SFP credentials:
Ken Sullivan, FMP, SFP, ARAMARK
For more information, please consult the chapter website under the
credentials tab.
CFM Exam Review Course
Coming in November
The 2-Day CFM Exam Review Course is the
definitive course of preparation for those plan-
ning to take the exam to achieve the Certified
Facility Manager (CFM) credential. Attendees
can update and assess knowledge and skills
related to each competency area, learn about
the format of the exam, and review sample
questions. The course is coming to American
Institutes for Research on November 15-16, 2012 and will be led by John Pivik,
CFM, The World Bank. The course will run from 8:00am - 5:00pm both days.
The cost is$400/Members and $695/Non-Members. Handouts and lunch will
be provided. Click here for more information and to register.
CongratulationstotheRecentGraduates
oftheGeorgeMasonUniversityFacility
ManagementCertificateProgram!!!
Award of this certificate represents the completion of 10 courses and
a total of 210 hours of classroom training in FM knowledge and busi-
ness skills. Completion of this IFMA recognized program also represents
many long hours of personal and professional time, and is the culmination
of a commitment to the chosen profession of facility management. Please
join us in congratulating the following individuals, as well as their employ-
ers who have provided their support, on this proud achievement.
Recent GMU graduates:
Click here for more information on the GMU FM Certificate Program.
General Services Administration:
Marissa M. Baccam
Melvin Bartley, Jr.
Glenn Chapman
Karlton R. Chesson, FMP
Robert J. Cotton, Jr.
Mary Anita Jackson
Rickie L. Knight
Terry R. Lamb, Sr.
Antionette L. Lockley
Alpha J. Pereira
Tisa J. Richardson-Lewis
James L. Roberts
Wedolyn A. Smith
Chedwrick A. Stewart
Carlton E. Thompson
Kimberly T. Toland
Kevin D. Tyner
Ian N. Willard
Smithsonian Institution:
Lonnie Upchurch

8. Capital News • September/October 20128
Capital News
ChargePoint America handled the actual 2-day installation of the three
wall-mounted, dual-voltage charging stations through their local distributor
NovaCharge, LLC.
EV Infrastructure Considerations
Maury says there are some important considerations for locating the charging
stations. Installation costs will be less if they are located close to the building
electricsupply.Thisissometimesachallenge,especiallysinceit’salsobesttolocate
the parking spaces where they are highly visible. He was lucky there was electric-
ity close to the garage entry in sight of the parking attendant. The ChargePoint
units use a wireless network for two-way communication to gather data and
payment,butsomeunitsneedEthernetconnectionssokeepthatinmindaswell.
Another important consideration was whether to charge fees for plugging
in. Many EV charging stations are free right now with the thought that as EVs
penetrate the market and demand increases, fees will become commonplace.
The parking garage at NPR is for employees and guests only and charges fees
near market rates, but NPR decided to make EV charging free. Since no employ-
ees currently own an electric vehicle, the charging stations haven’t been used.
But the parking spaces aren’t kept empty - to avoid losing parking revenues, the
parking valet fills the spaces, just in case a guest needs to charge their car.
Besides placing the charging stations in a visible location, Maury says they’ve
done internal communications to staff to let them know about the units, both
prior to their October 2011 installation and since then. He feels sure it won’t
be long before an employee drives up to charge, but until then his advice to
facility managers is to have patience. Maury also thinks facility managers should
encourage buying EVs for fleets or corporate employee vehicles as a way to
take a lead in the move to green our roadways.
Leading the Charge: A Facility Manager’s Proactive Approach to
EV Charging Infrastructure Continued from page 1
Transitioning to Bring-Your-Own-Device Continued from page 1
New BYOD Policy Basics
Employees were given choices during a one-month transition period.They
could transition from NAB-provided BB to personal owned/managed Smart-
Phone (BB, iPhone or Droid). They had the opportunity to purchase a new
device or use an existing personal device. Additionally, they could continue
to use NAB-provided BB number, get a new number or use an existing per-
sonal number.The cost of a new device was covered in the form of a one-time
reimbursement and a monthly stipend was provided to cover business use of
the personal device. International charges, if pre-approved by an EVP, were
reimbursed as an out-of-pocket expense.
Transition Process
1. A survey was sent to all employees with BBs outlining the policy under
consideration and feedback was requested to gauge reaction to the
proposed policy and to determine what they were likely to do (i.e. stay
with NAB BB, buy new personal device, or use existing personal devise).
2. New Policy was announced
3. IT and Facilities/Admin. briefed department heads on policy and
transition process
4. IT and Facilities/Admin. held department briefings to explain policy and
transition procedures to all 80 employees with BBs.
5. Administration and IT worked together to process employees’BBs off of
NAB’s wireless account and put their personal SmartPhones onto the
Good App.
Lessons Learned (or re-learned)
As with all changes that affect a large number of people, buy-in from the
top is critical.We were fortunate to have a tech-savvy President, COO and CFO
who supported this change and communicated it to the senior leadership
team.We found it was important to conduct a survey in advance. It offered an
opportunity to get employees to: (1) focus on the proposed change; (2) talk
to colleagues about how the change would affect them; (3) raise issues that
may not have been considered, and (4) vent frustrations. It also allowed us to
identify champions and detractors.
Change is hard; we know that in Facilities. We take the brunt of others’dif-
ficulties with change every day. Don’t take things personally. Communicate
clearly and often. In addition to meetings and emails, spend more time being
visible around the building. Ask people if they’ve made the transition, what
device they chose, if they’ve found any cool apps. People who are most resis-
tant to change don’t tend to read or pay attention to what you say. It was
important to make clear to employees that changes in devices and plans were
their decision. Not everyone is tech-savvy or understands the intricacies of
mobile devices, especially if they’ve always had one provided for them so it
was essential to explain how plans work. With this transition to BYOD, NAB
anticipates annual operational savings of approximately $45,000 by next year.
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9. 9Capital Chapter of IFMA • www.ifmacap.org
Pepco Customers
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to come by making your property more energy efficient.
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Pepco & Delmarva Power Business Customers in Maryland are eligible to participate.
We encourage customers to take advantage of the cash incentives available for
upgrading to energy saving equipment and systems:
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„ Energy Savings Studies
All projects require prior approval
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Train your Staff!
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Training incentives will cover
80% of enrollment cost,
up to$1,000

10. Capital News • September/October 201210
Capital News
The year-round work of the IFMA Foundation continues. IFMA’sWorldWorkplace will be held Oct. 31 – Nov. 2 in San
Antonio,TX and will be another opportunity to showcase the IFMA Foundation’s efforts to contribute to the growth
of the facilities management profession through research, scholarships and education.
IFMA Foundation Events at World Workplace:
• October 30 (7:00am): Utilities Council Golf Tournament
• October 30 (7:00pm): Annual IFMA Foundation Gala
• November 1 (6:00pm): IFMA Foundation Education Reception
• November 2 (6:30pm): IFMA Awards of Excellence Banquet
Remember to register early for the Golf Tournament and the Gala because these are not included in your World
Workplace registration. Click here for registration details.
The Education Reception is the opportunity to see scholarships presented and to meet the students who are the
future of the FM profession. The many sponsors of scholarships will also be represented at the reception including Chapters, Councils, Corporations
and others who are funding scholarships. This year we will set new records in terms of scholarship applicants, the number of scholarships awarded
and the scholarship dollars being awarded. There will be opportunities to meet FM students who participate in many of the Degree Programs ac-
credited by the IFMA Foundation at the event. Several of these students will participate in the Student e-Poster competition onThursday November
1st. Winners will be recognized at the Education Reception.
The final opportunity to see the Foundation in action at World Workplace will be at World Workplace’s Awards of Excellence Banquet on Friday
evening. At the banquet, the Foundation will present the annual IFMA Foundation Trustee Award to the individual, team or organization selected
by the IFMA Foundation Board of Trustees for best representing and supporting the mission and vision of the Foundation.
Other Foundation News
The IFMA Foundation’s Accredited Degree Program is fundamental to the future of the FM profession and its recent growth is exciting. Within the
past few months, new degree programs have been accredited in Europe, North America and Asia. These programs bring the total number of Ac-
credited Degree Programs around the world to 24.
The IFMA Foundation has no members and exists to support the FM profession. The Foundation relies on the participation and input of many
volunteers to create and sustain all of the programs it undertakes. Participating in the work of the IFMA Foundation can be personally fulfilling, while
simultaneously contributing to the future of the profession. Click here to find out more about the IFMA Foundation’s programs and resources, or if
you want to become more involved.
IFMA Foundation at World Workplace
Roger W. Peterson Jr.
Chairman
IFMA Foundation

11. 11Capital Chapter of IFMA • www.ifmacap.org
Get Linked into the Pulse
of the Capital Chapter!
The chapter has a great tool to connect with those in the FM in-
dustry; stay informed on current events; and share your knowledge
on the professional networking site, LinkedIn. After a few clicks of
your mouse, you can be a part of the IFMA Capital Chapter group. Better than the old listserv, the
LinkedIn group can help answer your questions, allows you to network with your peers and encour-
ages you to share best practices!
How can participating help your career you ask?You can share your experiences or ask a question
about the chapter or the FM industry in the discussions section. Need best practices on chiller
maintenance or want to share your development process for a business interruption plan? Post it
up as a discussion. Want to expand a topic from the chapter newsletter or FMJ? Start a discussion
thread to get folks talking and sharing viewpoints. In the members section, you can find a chapter
member providing the services you need. Looking for someone you met at a chapter event? The
member section can help with that too with over 200 chapter members participating. Does your
firm have an available FM field position or maybe you know of an opening that would be a good
opportunity for a member? Share the details in the IFMA- Capital Chapter job section of the Linke-
dIn group. There’s even a section to share promotions among your fellow members.
Now you’re ready to get involved with your local facility industry and the largest FM profes-
sional organization chapter. Visit www.linkedin.com to create an account, then search for the
group IFMA-Capital Chapter and follow the prompt to request to join. Be linked into the pulse
of the Capital Chapter no matter where you are. Note: This group is only open to Capital Chapter
members. If you’re not a member, navigate to the chapter website and click the JOIN link at the
top of the screen. We’ll see you online!
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“The Difference is in the Performance!”

12. Capital News • September/October 201212
Capital News
Capital Chapter’s
JobTarget Delivers!
Looking for a Job? Looking for a great candidate to fill a vacancy?
Visit the Capital Chapter’s JobTarget and access jobs and can-
didates in the metro-DC area. The most recent job postings are
listed below:
Title: Lead Building Engineer
Company: Boston Properties
Location: Washington, DC
Boston Properties is seeking a hands-on Lead Engineer to join
their property management team. The incumbent will maintain
the integrity of all building systems, operate the building in an
efficient manner, supervise work in the field and perform a variety
of services in a secured facility in accordance to Boston Properties’
established operational and safety procedures.
Title: Stationary Engineer
Company: Johns Hopkins University
Location: Baltimore, MD
As a participating member of the Power Plant team, the Station-
ary Engineer stands watch in the boiler/chiller plant, making rounds
and taking readings. The incumbent makes decisions regarding
boiler and chiller loads in order to satisfy campus heating/cooling
requirements. Observes plant equipment during operation and
makes recommendations regarding equipment condition and
potential maintenance needs. The Stationary Engineer plays an
important role in the operation of the plant and is expected to be
a contributing member of the Power Plant team with regard to the
overall function of the operation.
Title: Senior Facilities Engineer
Company: MITRE
Location: McLean, VA
The Senior Facilities Engineer is responsible for HVAC system
design, installation and reliability. He/she will keep knowledgeable
of HVAC system capacities and load level, and proper operation in
McLean, Bedford and Sites; will know the MITRE HVAC, plumbing
and fire sprinkler systems; be an advocate for MITRE in the design
and development of HVAC, plumbing and fire sprinkler systems in
our new buildings and renovation of existing spaces; will perform
design, review and commissioning for new and renovated facilities,
and will participate in Capital Planning/recommend scheduled
replacement of capital equipment, among other responsibilities.
Welcome New Members
Frank Boyle • PEAR, LLC
Jacquelyn Brant • AECOM
Jeffrey Caison •
Michael Cremeans • The Dulles Expo Center
Mark Cureton •
Donna Fawley • ARAMARK
Sandra Gardner •
Tony Garza • Goodwill of Greater Washington
Kevin Humphreys • ARAMARK Facility Services
Ronald Kaczmarek • Joint Base Myer-Henderson Hall
Ralph Lewis • George Mason University
Thomas McDonald • L-3 Communications
Michael Meiran • CADD Microsystems
Carmelo Melendez • US DOE
Edwin Miller •
Leila Nikkhoo • Food & Drug Administration, Office of
Facilities Engineering and Mission Support
Vanesah Noechel • Paul Davis Restoration
Richard Padgett • Tandus Flooring, Inc.
Leonel Paixao • James Madison University
Kenneth Robinson • E-9 corp
John Schultheis • EMCOR Government Services
Douglas Serillo • ChargePoint
Thomas Sneden • Federal Reserve Board
Kareen Tompkins • Fairfax County Public Schools
Angela Washington • Mathematica Policy Research
Mchael Yannello •
William Yates • International Association of Chiefs of Police
Zaziouxe Zadora • General Services Administration
Jason Zencuch • Booz Allen Hamilton

13. Special Thanks to our
Capital Chapter Partners
Gold
CORT
milliCare by EBC Carpet Services
Office Movers, Inc.
Safeguard Shredding
Spacesaver Infolinx
Silver
Belimo Aircontrols, Inc.
BRAVO! Facility Services
Calvert-Jones
Facility Engineering Associates
Fanelli McClain Design Studios
Kimball Office/
Washington Group Sales
Martek Global Services
Bronze
Commercial Carpets of America
EMCOR Services CES
Guardsmark
IN Communications
Kayrell Business Solutions
The Korth Companies
Mannington Commercial
Matting by Design
The Millennium Group
MOI
National Office Systems
Paul Davis Restoration
rand* construction
Rolyn Companies
Royal Cup Coffee
SunDun Office Refreshments
Supply Source
Washington Workplace
13Capital Chapter of IFMA • www.ifmacap.org
Be a Part of the Award
Winning Buddy Program
The Buddy Program is an opportunity for experienced Capital
Chapter members to provide insight and guidance to new
members looking to get the most value from their chapter
membership as it relates to their career as a facility manager
or associate member.The buddy program is a great way to get
connected with the chapter, while providing a valuable service
to those looking to become more involved. Best of all, it’s a
rewarding way to give back to the community.
Now in its third year, more than 90 members have signed up
to participate in the program, with some individuals mentoring
multiple people. The program’s success is a testament to the hard
work being provided by the dynamic chapter volunteers!We would
like to thank everyone (Big B’s and little b’s) who has helped make
this program such a big hit.
Are you Interested in becoming a Buddy to someone or would
you like us to introduce you to one of our buddy volunteers? Don’t
wait, contact Gerald Fitzpatrick today at 202.478.7322 for more
information.
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14. A Publication of the Capital Chapter of IFMA • September/October 2012
Capital Chapter Upcoming Events…
Sept. 19: Orientation
Graduate Management Admission Council, Reston, VA
Oct. 11: Capital Chapter & SOME/CET
Speed Interview Jam
MOI, Washington, DC
Oct. 31-Nov. 2: World Workplace
Henry B. Gonzalez Convention Center, San Antonio, TX
Nov. 14: Capital Chapter Program
Discovery Communications, Silver Spring, MD
Nov. 15-16: 2-Day CFM Exam Review Course
American Institutes for Research, Washington, DC
For more information, or to register, visit the
Capital Chapter website or call 703-691-IFMA.
Capital News