Prepared for the lecture delivered at NCIT expo

1. Digital Transformation
& the SME sector
K. Sarveswaran (Sarves)
University of Jaffna
iamsarves@gmail.com
iamsarves.com

2. Small and Medium Enterprises (SME)
National Policy Framework for Small Medium Enterprise (SME) Development, Sri Lanka.

3. SME in Sri Lanka
National Policy Framework for Small Medium Enterprise (SME) Development, Sri Lanka.

4. Digital Transformation
http://smallbusiness.co.uk/

5. Have we transformed?

We have good website, isn't it good enough?

We have an email address?

We use XXXX to manage out accounts?

We use Computers to type letters?

6. Digital Transformation

The acceleration of
– business activities/processes,
– competencies
– and models
– to fully leverage the changes and
opportunities of digital technologies and their
impact in a strategic and prioritized way.

Affects all levels of an organization and even its
extended supply chain

Improving the experience of customers and
technology innovation are key factors
http://www.cio.com

7. Key recommendations for success
https://www.accenture.com

8. Why?

9. Otherwise will not exist

10. Now what we see...

11. Need of Blue Ocean Strategy
By W. Chan Kim and Renée Mauborgne

12. Exports from SMEs

Exports represent about 6.2 and 11 percent of
total sales of small and medium scale
enterprises (http://dailynews.lk/2016/11/30/business/100590)

There are 3,027 SMEs registered as exporters.
However, they contribute to less than 5
percent of Sri Lanka’s exports (compared to
235 large firms, which account for bulk of the
export revenue) (http://dailynews.lk/2016/11/30/business/100590)

13. Diaspora

14. We used to think different!

15. Vision of the National Policy Framework for
SME Development
create significant number of globally competitive,
dynamic, innovative, technologically driven,
eco-friendly and sustainable SMEs that
contribute greatly to the national economic
development.

16. Fourth Industrial Revolution

The First Industrial Revolution used water and
steam power to mechanize production.

The Second used electric power to create mass
production.

The Third used electronics and information
technology to automate production.

Fourth Industrial Revolution is building on the
Third, the digital revolution that has been
occurring since the middle of the last century. It
is characterized by a fusion of technologies that
is blurring the lines between the physical,
digital, and biological spheres.

17. Changes are very rapid

18. Lets trigger digital transformation!

19. Digital Transformation
& the SME sector
Thank you
K. Sarveswaran (Sarves)
University of Jaffna
iamsarves@gmail.com
iamsarves.com