A	
  Selection	
  of	
  	
  
Work	
  Samples	
  
By	
  Peter	
  Bohan	
  
Digital	
  and	
  Integrated	
  Marke4ng	
  Specialist	
  
DLK	
  
Design	
  +	
  Life	
  +	
  Kids	
  
	
  
www.designlifekids.com	
  
	
  
Comprehensive	
  Digital	
  Marke4ng	
  Campaign,	
  Analysis,	
  Results,	
  and	
  
Recommenda4ons	
  for	
  Future	
  Growth	
  for	
  Ecommerce	
  Startup	
  
	
  
Executed	
  and	
  Presented	
  by	
  	
  
Peter	
  Bohan,	
  Digital	
  MarkeAng	
  Consultant	
  
April	
  2015	
  
	
  
KIM	
  WARDELL	
  
Founder,  CEO  
West  Chester,  PA
—  DLK,  launched  in  October  2014,  
is  a  carefully  curated  collecBon  
of  children's  fashion,  
accessories,  toys  and  decor  for  
the  modern  aestheBc  loving  
family.  
—  Based  off  of  Kim’s  blog  of  the  
same  name  (founded  in  June  
2012),  she  focuses  her  love  of  
clean,  minimalist  design  into  an  
shop  featuring  bouBque  
designers.  Each  item  is  hand  
picked  and  all  kids  pieces  are  
approved  by  her  two  daughters.
DLK	
  Brand	
  Pyramid	
  
DLK	
  helps	
  create	
  a	
  
modern,	
  sophisAcated	
  
look	
  for	
  your	
  home	
  and	
  
your	
  family	
  that	
  evokes	
  
the	
  spirit	
  of	
  parents	
  with	
  a	
  
passion	
  for	
  design	
  
The	
  beauty	
  of	
  modern	
  design	
  can	
  
help	
  bring	
  families	
  together	
  and	
  
help	
  inspire	
  imaginaAon	
  and	
  
creaAvity	
  in	
  your	
  children	
  
I	
  want	
  my	
  living	
  space	
  and	
  my	
  children	
  to	
  evoke	
  my	
  
spirit,	
  personality,	
  and	
  passion	
  for	
  design	
  and	
  décor	
  	
  
I	
  want	
  to	
  foster	
  my	
  child’s	
  crea4vity	
  
We	
  make	
  it	
  easy	
  for	
  the	
  design-­‐minded	
  parent	
  to	
  shop	
  for	
  their	
  kids	
  &	
  
themselves	
  at	
  the	
  same	
  Ame	
  
We	
  encourage	
  you	
  to	
  share	
  your	
  aesthe4c	
  with	
  your	
  children	
  
We	
  are	
  a	
  bouAque	
  online	
  shop	
  specializing	
  in	
  designer	
  kids	
  fashion,	
  toys,	
  
plus	
  adult	
  décor	
  and	
  housewares	
  
Modern,	
  minimalist,	
  monochroma4c	
  style	
  
Core	
  Consumers	
  
—  Mainly  woman  with  children,  ages  25-­‐44.
—  Family-­‐focused  parents  who  like  to  shop,  and  love  home  
furnishings  and  décor  with  an  average  annual  household  income  of  
$125,000.
—  Top  countries:  U.S.  (64%),  Canada  (9%),  Australia  (6%),  U.K.  (4%).  
—  89%  female,  11%  male.  Urban  and  suburban.  55%  mobile,  45%  
desktop.
—  Anyone  who  appreciates  modern  design  and  home  décor.
Month	
   Visits	
   Conv.	
  Rate	
   Avg.	
  Value	
   Revenue	
   TransacAons	
  
Oct.	
  2014	
   	
  5,149	
  	
   1.44%	
   	
  $55.40	
  	
   	
  $4,100	
  	
   	
  74	
  	
  
Nov.	
  2014	
   	
  5,929	
  	
   1.65%	
   	
  $66.90	
  	
   	
  $6,556	
  	
   	
  98	
  	
  
Dec.	
  2014	
   	
  5,903	
  	
   1.58%	
   	
  $83.07	
  	
   	
  $7,726	
  	
   	
  93	
  	
  
Jan.	
  2015	
   	
  8,666	
  	
   1.18%	
   	
  $79.17	
  	
   	
  $8,075	
  	
   	
  102	
  	
  
Feb.	
  2015	
   	
  6,966	
  	
   1.42%	
   	
  $60.45	
  	
   	
  $5,984	
  	
   	
  99	
  	
  
AVERAGES:	
   6,522	
   1.45%	
   $69.00	
   $6,488	
   93	
  
DLK	
  Performance	
  Through	
  February	
  2015	
  
Kim’s	
  Goal:	
  Reach  $20K    
in  revenue  in  one  month.  
Work  began  early  March  2015
ObjecAve	
  1:	
  OpAmize	
  
Homepage	
  Layout,	
  SEO	
  +	
  
Checkout	
  FuncAonality	
  
ObjecAve	
  2:	
  Boost	
  
eNewsleeer	
  SubscripAons	
  
+	
  Plan	
  Email	
  Campaign	
  
Around	
  Special	
  Sale	
  
ObjecAve	
  3:	
  Execute	
  Paid	
  
Ad	
  Campaigns	
  +	
  Social	
  
Growth	
  Hacking	
  to	
  
Promote	
  Sale	
  
UX	
  CriAque/OpAmizaAon	
  
Homepage	
  Issues:	
  
•  No  call  to  acBon.  
•  Top  product  shots  do  not  click-­‐through
•  Email  signup,  search  field,  and  social  
follow  icons  at  bobom  of  page.
•  Calls  out  shipping  policy  at  very  top  of  page  –  
Use  for  something  more  important?
•  Huge  list  of  designers  at  bobom  of  page.  
Looks  disorganized,  not  intuiBve  to  shop.
UX	
  CriAque/OpAmizaAon	
  
View	
  Cart/Checkout	
  Process	
  Issues:	
  
•  No  ability  to  create  an  account
•  Missed  opportunity  to  upsell
•  Search  field  should  be  visible  to  
encourage  addiBonal  shopping
•  From  start  to  finish,  purchasing  an  item  
takes  6  clicks.  
•  No  way  to  sign  up  via  social,  or  pay  
using  PayPal
UX	
  OpAmizaAon	
  RecommendaAons	
  
	
  	
  Homepage	
  
-­‐	
  Redesign	
  so	
  these	
  are	
  all	
  ABOVE	
  THE	
  FOLD:	
  
•  Search	
  for	
  a	
  product	
  	
  
•  Sign	
  in	
  or	
  register	
  for	
  their	
  account	
  	
  
•  Ability	
  to	
  sort/narrow	
  products	
  by	
  type,	
  
brand,	
  price,	
  or	
  most	
  popular	
  
	
  
-­‐	
  Move	
  enewsleer	
  signup	
  above	
  the	
  fold,	
  with	
  
special	
  offer	
  and	
  clear	
  call	
  to	
  ac4on	
  	
  
•  Direct	
  to	
  a	
  Thank	
  You	
  page	
  so	
  signups	
  are	
  
tracked	
  via	
  Google	
  Analy4cs	
  
	
  
-­‐	
  Remove	
  designer	
  list;	
  allow	
  shoppers	
  to	
  sort	
  by	
  
designer	
  with	
  drop	
  down	
  list	
  
	
  
-­‐	
  Replace	
  top	
  banner	
  text	
  with	
  callout:	
  special	
  
15%	
  discount	
  for	
  first-­‐4me	
  enewsleer	
  signups	
  
	
  
-­‐	
  Consider	
  adding	
  Picreel	
  to	
  this	
  page	
  with	
  
en4cing	
  offer	
  to	
  reduce	
  bounce	
  rate	
  
Checkout	
  Process	
  
-­‐	
  There	
  are	
  too	
  many	
  clicks	
  and	
  steps	
  needed	
  to	
  complete	
  a	
  
purchase,	
  so	
  try	
  to	
  keep	
  this	
  to	
  1-­‐3	
  steps,	
  max.	
  	
  
-­‐	
  Checkout	
  Page	
  1:	
  
•  Encourage	
  user	
  to	
  create	
  an	
  account	
  –	
  ideally	
  
through	
  a	
  social	
  account	
  (like	
  Facebook)	
  	
  
•  Consider	
  adding	
  Live	
  Help	
  or	
  Customer	
  Service	
  Chat	
  
•  In	
  show	
  cart	
  mode,	
  upsell	
  1-­‐2	
  other	
  items	
  
•  Allow	
  fast	
  checkout	
  with	
  Paypal	
  
-­‐	
  For	
  Checkout	
  Page	
  2:	
  
•  Show	
  full	
  order	
  details	
  and	
  a	
  buon	
  to	
  confirm	
  
order,	
  Ideally	
  it	
  could	
  end	
  here	
  	
  
-­‐	
  For	
  Checkout	
  Page	
  3	
  (if	
  needed):	
  
•  Direct	
  immediately	
  to	
  Thank	
  You	
  page	
  with	
  
confirma4on	
  #	
  and	
  reaffirming	
  message	
  that	
  the	
  
order	
  is	
  on	
  its	
  way	
  	
  
UX	
  Design:	
  Mar-­‐Apr	
  Update	
  
	
  	
  
Improvements	
  and	
  Results:	
  
•  Enewsleber  signup  above  the  fold  on  
homepage,  with  15%  discount  offer.
•  Top  announcement  bar  also  calls  out  
15%  discount  for  enewsleber  signups
•  Email  signups:  Up  46%  (414  to  605)
•  Bounce  rate:  Down  39%  (24.68%  to  14.95%)
•  Conversion  rate:  Up  86%  (1.45%  to  2.71%)
•  Many  changes  impossible  due  to  
Squarespace  website  template.
Search	
  Engine	
  OpAmizaAon	
  
•  Site	
  4tle	
  tag	
  was	
  
generic	
  “Design+Life
+Kids”	
  and	
  included	
  no	
  
keywords.	
  
•  All	
  pages	
  used	
  the	
  
same	
  generic	
  meta	
  
descrip4on—no	
  CTA.	
  
•  Searches	
  for	
  the	
  site	
  
now	
  show	
  a	
  descrip4ve	
  
4tle	
  tag,	
  and	
  site	
  
extensions	
  with	
  
customized	
  meta	
  
descrip4ons.	
  	
  
•  Home	
  page	
  meta	
  
descrip4on	
  has	
  CTA	
  for	
  
15%	
  off	
  your	
  first	
  order.	
  
•  Search	
  results	
  went	
  
from	
  being	
  below	
  the	
  
fold,	
  to	
  taking	
  up	
  the	
  
top	
  half	
  of	
  the	
  screen.	
  
Spring	
  Clearance	
  Sale	
  –	
  Landing	
  Page	
  
•  To	
  anchor	
  campaign	
  +	
  boost	
  revenue,	
  we	
  had	
  a	
  3-­‐day	
  Spring	
  sale,	
  which	
  ran	
  4/14-­‐4/16.	
  	
  
•  Terms:	
  25%	
  off	
  plus	
  free	
  shipping,	
  which	
  is	
  the	
  highest	
  discount	
  she	
  allows	
  at	
  this	
  point.	
  	
  
•  Custom	
  landing	
  page	
  designed	
  with	
  is	
  simple,	
  direct,	
  with	
  a	
  clear	
  call	
  to	
  ac4on.	
  
•  All	
  custom	
  tracking	
  URLs	
  from	
  various	
  channels	
  brought	
  visitors	
  directly	
  to	
  this	
  page.	
  	
  
Campaign	
  Tracking	
  for	
  Analysis	
  
•  Every	
  version	
  of	
  every	
  ad	
  had	
  a	
  customized	
  URL	
  created	
  through	
  the	
  Google	
  URL	
  Builder,	
  
tracking	
  every	
  channel,	
  campaign,	
  version,	
  and	
  click.	
  Some	
  were	
  shortened	
  for	
  pos4ng.	
  
•  Allowed	
  us	
  to	
  track	
  performance	
  in	
  each	
  channel:	
  which	
  drove	
  the	
  most	
  traffic,	
  which	
  
drove	
  the	
  most	
  conversions,	
  which	
  drove	
  customers	
  with	
  the	
  highest	
  AOV,	
  etc.	
  
•  Since	
  there	
  were	
  mul4ple	
  versions	
  of	
  the	
  same	
  ad	
  in	
  some	
  cases,	
  using	
  Google	
  URL	
  
builder	
  and	
  a	
  detailed	
  spreadsheet	
  were	
  needed	
  to	
  plan	
  to	
  track	
  performance	
  data.	
  	
  
Twieer	
  Growth	
  Hacking	
  with	
  Unfollowers	
  
Version	
  1:	
  
•  Product-­‐
focused	
  
•  4,199	
  
impressions	
  
•  30	
  website	
  
clicks	
  
•  5	
  page	
  likes	
  
•  6	
  post	
  likes	
  
•  DLK’s	
  Instagram	
  group	
  
has	
  14,300	
  followers,	
  
1,500	
  Facebook	
  fans,	
  yet	
  
Twier	
  was	
  lagging	
  
behind	
  with	
  720	
  
followers.	
  
•  I	
  wanted	
  to	
  experiment	
  
with	
  growth	
  hacking,	
  so	
  
used	
  Unfollowers	
  ($6.90/
month)	
  to	
  promote	
  the	
  
Spring	
  Sale.	
  
•  New	
  followers	
  received	
  
an	
  automated	
  Direct	
  
Message	
  with	
  a	
  callout	
  
for	
  the	
  sale,	
  promo	
  code,	
  
and	
  (shortened)	
  tracking	
  
URL	
  leading	
  directly	
  to	
  
landing	
  page.	
  
•  The	
  plaporm	
  allowed	
  me	
  
to	
  easily	
  follow	
  the	
  fans	
  
of	
  similar	
  brands,	
  
compe4tors,	
  bloggers,	
  
and	
  peope	
  using	
  popular	
  
design	
  hashtags,	
  with	
  a	
  
30%	
  follow-­‐back	
  rate.	
  
Twieer	
  Growth	
  Hacking	
  Results	
  
•  Gained	
  338	
  new	
  followers	
  in	
  one	
  
week	
  (a	
  47%	
  increase).	
  
•  The	
  tracking	
  URL	
  sent	
  to	
  new	
  
members	
  generated	
  48	
  sessions,	
  
and	
  6	
  transac4ons	
  totaling	
  $353.80	
  
(for	
  a	
  5,028%	
  ROI).	
  
•  While	
  the	
  AOV	
  is	
  lower	
  than	
  
average	
  at	
  $59.97,	
  the	
  CPA	
  was	
  very	
  
low	
  at	
  $1.15.	
  	
  
•  Very	
  quickly,	
  organic	
  growth	
  and	
  
ac4vity	
  (retweets,	
  favorites,	
  
responses)	
  had	
  her	
  page	
  and	
  sale	
  
gerng	
  much	
  more	
  buzz.	
  I	
  think	
  the	
  
key	
  here	
  is	
  these	
  are	
  very	
  targeted,	
  
quality	
  followers	
  who	
  are	
  
interac4ng	
  with	
  the	
  brand	
  and	
  Kim.	
  
•  Overall,	
  a	
  low-­‐cost	
  investment	
  that	
  
makes	
  it	
  easy	
  to	
  target	
  a	
  similar	
  fan	
  
base	
  with	
  high	
  ROI.	
  The	
  only	
  
downside	
  is	
  that	
  there	
  was	
  a	
  lot	
  of	
  
4me	
  invested.	
  	
  
Takeaways	
  
	
  	
  •  Results	
  so	
  far	
  have	
  been	
  great,	
  but	
  I	
  recommend	
  she	
  changes	
  plaporms—to	
  something	
  like	
  Shopify	
  which	
  
allows	
  for	
  more	
  site	
  customiza4on.	
  	
  
•  The	
  checkout	
  process	
  s4ll	
  needs	
  to	
  be	
  4ghtened	
  up	
  considerably.	
  
UX	
  Improvements	
  
SEO	
  
•  She	
  needs	
  to	
  create	
  blog	
  and	
  social	
  media	
  aligned	
  with	
  top	
  keywords	
  her	
  audience	
  is	
  searching	
  for	
  to	
  
keep	
  improving	
  search	
  ranking	
  and	
  develop	
  thought-­‐leadership.	
  
•  Create	
  site	
  tags	
  for	
  every	
  page,	
  and	
  use	
  alt	
  tags	
  for	
  every	
  picture	
  uploaded	
  to	
  the	
  site.	
  	
  
Twieer	
  Growth	
  Hacking	
  
•  The	
  number	
  of	
  followers	
  isn’t	
  as	
  important	
  as	
  the	
  ac4on	
  they’re	
  taking,	
  these	
  people	
  are	
  engaged;	
  
retwee4ng	
  her	
  posts,	
  making	
  purchases,	
  blogging,	
  spreading	
  the	
  word.	
  	
  
•  Based	
  on	
  her	
  success	
  with	
  Instagram	
  and	
  the	
  profitability	
  of	
  this	
  Twier	
  growth,	
  I	
  would	
  recommend	
  
con4nuing	
  to	
  test	
  special	
  offers	
  and	
  promo4ons	
  through	
  Direct	
  Messaging	
  or	
  A/B	
  tes4ng	
  tweets.	
  
•  We	
  haven’t	
  yet	
  been	
  able	
  to	
  do	
  any	
  tes4ng	
  and	
  heavy	
  analysis,	
  but	
  we’d	
  like	
  to	
  see:	
  
•  Will	
  they	
  be	
  repeat	
  customers,	
  or	
  was	
  this	
  a	
  one-­‐off	
  success?	
  (low	
  AOV)	
  
•  What	
  4mes	
  of	
  day	
  do	
  posts	
  get	
  the	
  best	
  response?	
  
•  What	
  types	
  of	
  content	
  do	
  they	
  respond	
  to	
  the	
  most?	
  
•  What	
  types	
  of	
  offers	
  trigger	
  sales	
  or	
  other	
  ac4ons	
  (like	
  email	
  signup)?	
  
•  Can	
  we	
  segment	
  the	
  audience	
  by	
  age/loca4on/interests	
  and	
  tailor	
  content	
  to	
  them?	
  
Ema	
  	
  Campaign	
  
Email	
  2	
  (Sent	
  Days	
  2	
  and	
  3,	
  4/14	
  &	
  4/15):	
  
•  Clean,	
  product-­‐focused	
  design	
  
•  Clear	
  CTA	
  buon	
  
•  Featured	
  countdown	
  4mer	
  (free,	
  Mo4onMail)	
  
•  Day	
  two:	
  23.8$	
  open	
  rate,	
  5%	
  click	
  rate	
  
•  Day	
  3	
  (Final	
  Reminder):	
  30.9%	
  open	
  rate,	
  6.5%	
  click	
  rate	
  
Email	
  1	
  (Sent	
  Day	
  1,	
  4/14):	
  
•  Clean,	
  product-­‐focused	
  design	
  
•  Did	
  not	
  have	
  clear	
  CTA	
  buon	
  
•  Featured	
  countdown	
  4mer	
  (free,	
  Mo4onMail)	
  
•  Used	
  in	
  mul4variate	
  test	
  (see	
  next	
  page)	
  
Ema	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Campaign	
  Results	
  
Version	
  2:	
  
• 	
  Sent	
  to	
  segment	
  
who	
  have	
  NOT	
  
opened	
  any	
  of	
  last	
  5	
  
campaigns.	
  
• 	
  Subject	
  line:	
  	
  
WE	
  MISS	
  YOU!	
  
Come	
  back	
  for	
  25%	
  
OFF	
  +	
  FREE	
  
SHIPPING!	
  
• 	
  310	
  recipients	
  
• 	
  14.8%	
  open	
  rate	
  
• 	
  4.8%	
  click	
  rate	
  
Version	
  1:	
  
• 	
  Sent	
  to	
  segment	
  who	
  
have	
  opened	
  at	
  least	
  1	
  
of	
  last	
  5	
  campaigns	
  
• 	
  Subject	
  line:	
  	
  
Big	
  Clearance	
  Sale:	
  
25%	
  OFF	
  +	
  FREE	
  
SHIPPING	
  -­‐	
  3	
  Days	
  
Only!	
  
• 	
  299	
  recipients	
  
• 	
  57.5%	
  open	
  rate	
  
• 	
  25.8%	
  click	
  rate	
  
MulAvariate	
  Test:	
  
• Sent	
  same	
  email	
  to	
  2	
  
different	
  list	
  segments	
  with	
  
different	
  subject	
  lines.	
  
Ema	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Campaign	
  Results	
  
Overall:	
  
• Email	
  campaign	
  budget:	
  $0	
  (Free	
  MailChimp	
  plan)	
  
• List	
  size	
  at	
  4me	
  of	
  campaign:	
  578	
  
• Total	
  opens:	
  399	
  
• 	
  Total	
  clicks:	
  130	
  
• 	
  Orders:	
  27	
  
• 	
  Conversion	
  rate:	
  8.56%	
  
• 	
  AOV:	
  $88.59	
  
• 	
  Revenue	
  generated:	
  $2,392.80	
  
MulAvariate	
  Test:	
  
• 	
  Lesson	
  learned:	
  Segmen4ng	
  the	
  list,	
  and	
  tailoring	
  subject	
  lines	
  
and	
  content	
  can	
  engage	
  “dead”	
  subscribers.	
  	
  
• 	
  Recommend	
  execu4ng	
  addi4onal	
  tests:	
  surveys,	
  segmenta4on,	
  
personaliza4on.	
  	
  
• 	
  Perform	
  more	
  A/B	
  tests	
  to	
  see	
  what	
  kind	
  of	
  imagery	
  and	
  subject	
  
lines	
  are	
  most	
  successful.	
  
 	
  	
   	
  	
  Ad	
  Campaign	
  
Version	
  2:	
  
•  Lifestyle	
  and	
  sale-­‐focused.	
  Sense	
  of	
  urgency.	
  
•  10,689	
  impressions	
  
•  58	
  website	
  clicks	
  
•  5	
  page	
  likes	
  
•  4	
  post	
  likes	
  
•  0.54%	
  conversion	
  rate	
  
Version	
  1:	
  
•  Product-­‐focused.	
  Sense	
  of	
  urgency.	
  	
  
•  4,199	
  impressions	
  
•  30	
  website	
  clicks	
  
•  5	
  page	
  likes	
  
•  6	
  post	
  likes	
  
•  0.71%	
  conversion	
  rate	
  
 	
  	
   	
  	
  Ad	
  Campaign	
  Results	
  
Run	
  dates:  4/14-­‐4/16
Budget:	
  $119.69
Impressions:	
  14,888  
Audience:  “Lookalike”  Women  25-­‐65  
Website	
  clicks:	
  88
CTR	
  (website	
  clicks	
  only):	
  0.59%
Conversion	
  rate:	
  2.27%
Revenue:	
  $114.00
AOV:	
  $57.00
ROI:	
  -­‐5%
CPA:	
  $59.85	
  (Very	
  high)	
  
 	
  	
   	
  	
  Ad	
  Campaign	
  Results	
  
Findings	
  and	
  RecommendaAons	
  
•  $1.39	
  per	
  website	
  click	
  sounds	
  great,	
  but	
  the	
  CPA	
  was	
  almost	
  $60.00,	
  so	
  had	
  terrible	
  ROI.	
  	
  	
  	
  
•  CTR	
  on	
  both	
  ads	
  was	
  very	
  average	
  (around	
  1.00%)	
  yet	
  generated	
  only	
  2	
  conversions.	
  
•  The	
  audience	
  we	
  ran	
  these	
  ads	
  to	
  was	
  huge:	
  over	
  4	
  million	
  people	
  based	
  on	
  a	
  “lookalike”	
  
algorithm	
  Facebook	
  uses	
  to	
  find	
  people	
  similar	
  to	
  fans	
  of	
  DLK’s	
  Facebook	
  group.	
  	
  
Spring	
  Sale	
  &	
  Brand	
  Campaign/	
  	
  
Keywords:	
  
Kitchen	
  Cups	
  Campaign/	
  
Keywords:	
  
Ligh4ng	
  &	
  Lamps	
  Campaign/	
  
Keywords:	
  
Hugo	
  Loves	
  Tiki	
  Campaign/	
  
Keywords:	
  
Design	
  Life	
  Kids	
  
designlifekids	
  
dlk	
  
design	
  kids	
  life	
  
Bone	
  china	
  tea	
  cup	
  
Dombo	
  cup	
  
Espresso	
  cups	
  set	
  
Modern	
  espresso	
  cup	
  
Modern	
  pendant	
  ligh4ng	
  
Night	
  light	
  kids	
  
Lamps	
  for	
  kids	
  
Cloud	
  lamp	
  
Tiki	
  T	
  shirts	
  
Hugo	
  Loves	
  Tiki	
  
Hugo	
  Loves	
  Tiki	
  Bebe	
  
Hugo	
  Loves	
  Tiki	
  Tee	
  
Ran 4 simultaneous campaigns 4/14 thru 4/16
SAMPLE	
  ADS	
  
Campaign Dashboard: Constantly monitored and optimized, adjusting bids for successful keywords,
pausing campaigns that were underperforming and diverting budget to successful campaigns; always
with an eye towards keeping CPC and CPA as low as possible.
RESULTS	
  
Run	
  dates:	
  4/14-­‐4/16
Budget:	
  $165.00
Impressions:	
  4,336
Audience:  Desktop,  Women  25-­‐44
Total	
  Clicks:	
  85
CTR:	
  1.96%
Orders:  5
Revenue:	
  $463.00
AOV:	
  $92.60
ROI:	
  181%
CPA:	
  $33.00	
  
Takeaways	
  
	
  	
  •  Great	
  results,	
  high	
  AOV	
  and	
  very	
  profitable,	
  but	
  with	
  the	
  email	
  list	
  growing,	
  she	
  needs	
  to	
  start	
  crea4ng	
  
more	
  engaging	
  content	
  for	
  them.	
  
•  Definitely	
  do	
  more	
  tes4ng,	
  segmen4ng,	
  and	
  personalizing	
  emails	
  tailored	
  to	
  consumer	
  interests.	
  	
  
Email	
  Campaign	
  
Facebook	
  AdverAsing	
  
•  While	
  this	
  campaign	
  wasn’t	
  par4cularly	
  successful,	
  the	
  ability	
  to	
  target	
  your	
  audience	
  to	
  such	
  a	
  high	
  
degree	
  calls	
  for	
  more	
  experimenta4on	
  and	
  investment.	
  What	
  types	
  of	
  ads	
  DO	
  work?	
  
•  We	
  installed	
  a	
  tracker	
  onto	
  the	
  homepage,	
  so	
  we	
  can	
  target	
  everyone	
  who	
  visits	
  the	
  website	
  from	
  
Facebook.	
  Adver4se	
  specific	
  products	
  to	
  them,	
  drive	
  them	
  back	
  for	
  purchases.	
  Test	
  ad	
  crea4ve	
  with	
  this	
  
audience,	
  and	
  do	
  more	
  tes4ng	
  by	
  segmen4ng	
  smaller	
  audiences	
  by	
  demographics,	
  geography,	
  etc.	
  
•  Try	
  product	
  slideshow	
  ads	
  featuring	
  biggest	
  sellers	
  rather	
  than	
  sta4c	
  images.	
  
Google	
  AdWords	
  
•  Focus	
  on	
  high-­‐intent,	
  long-­‐tail	
  keywords	
  during	
  sale	
  periods.	
  More	
  generic	
  keywords	
  have	
  too	
  much	
  
compe44on.	
  	
  
•  This	
  campaign	
  was	
  profitable,	
  and	
  had	
  a	
  high	
  AOV,	
  so	
  keep	
  inves4ng	
  and	
  tes4ng!	
  
•  The	
  CPA	
  is	
  fairly	
  high	
  and	
  can	
  be	
  improved	
  on	
  future	
  campaigns,	
  but	
  ROI	
  was	
  significantly	
  beer	
  than	
  FB.	
  
•  Keep	
  researching	
  keywords	
  and	
  compe44on	
  using	
  Keyword	
  Scrapers	
  and	
  Keyword	
  Spy	
  programs.	
  	
  
•  Test	
  headlines	
  and	
  other	
  copy	
  to	
  see	
  what	
  generates	
  beer	
  CTR,	
  CPC,	
  and	
  conversions.	
  
	
  
Spring	
  Sale	
  Audience	
  
63% of orders during sale period were from
NEW customers
Exis4ng	
   New	
  
63%	
  
37%	
  
Overall	
  Results	
  
March revenue nearly tripled that of February, and
April will be DLK’s most profitable month ever!
Month	
   Visits	
   Conv.	
  Rate	
   Avg.	
  Value	
   Revenue	
   TransacAons	
  
Oct	
   	
  5,149	
  	
   1.44%	
   	
  $55.40	
  	
   	
  $4,100	
  	
   	
  74	
  	
  
Nov	
   	
  5,929	
  	
   1.65%	
   	
  $66.90	
  	
   	
  $6,556	
  	
   	
  98	
  	
  
Dec	
   	
  5,903	
  	
   1.58%	
   	
  $83.07	
  	
   	
  $7,726	
  	
   	
  93	
  	
  
Jan	
   	
  8,666	
  	
   1.18%	
   	
  $79.17	
  	
   	
  $8,075	
  	
   	
  102	
  	
  
Feb	
   	
  6,966	
  	
   1.42%	
   	
  $60.45	
  	
   	
  $5,984	
  	
   	
  99	
  	
  
Mar	
   	
  9,179	
  	
   1.88%	
   	
  $83.41	
  	
   	
  $14,430	
  	
   	
  173	
  	
  
Apr	
  	
   	
  11,154	
  	
   2.55%	
   	
  $113.93	
  	
   	
  $32,167	
   284	
  
Overall	
  Results:	
  March	
  -­‐	
  April	
  
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
Visits, Conversion Rate & Revenue by Month
Visits
Revenue
Conv. Rate
Overall	
  Results:	
  March	
  -­‐	
  April	
  
March-­‐April	
  2015	
  have	
  had	
  big	
  increases	
  over	
  
average	
  performance	
  Oct.	
  2014-­‐Feb.	
  2015:	
  
	
  
Visits	
  have	
  increased	
  64%	
  
Conversion	
  rate	
  has	
  increased	
  26%	
  
Average	
  Order	
  Value	
  has	
  increased	
  60%	
  
Email	
  newsleEer	
  subscrip4ons	
  up	
  62%	
  
	
  
Average	
  Monthly	
  Revenue	
  has	
  increased	
  267%!	
  
	
  
Recommenda4ons	
  for	
  Growth:	
  
OWNED	
  
Website:  Change  plalorm  to  reconfigure  
homepage  layout,  enable  customer  accounts,  
streamline  checkout  system,  enable  easy  
product  sorBng.  SEO.
Blog:  Focus  on  content  pillars  +  thought  
leadership  in  kids  décor  and  design.    
-­‐What  keywords/topics  are  your  customers  
searching  for  more  informaBon  on?  
Social	
  Media:	
  Posts  should  work  in    
alignment  with  blog  and  enewsleber  topics.  
Keep  growing  fanbase.  
Landing	
  Pages:	
  Use  more  onen  for  special  
promoBons.  Experiment  with  layouts.  
-­‐Use  tracking  URLs  to  analyze  results.  
Email:  Grow  list  as  much  as  possible.    
Focus  on  content  for  weekly  enewsleber  
(interviews,  product  video,  contests),    
test  by  segmenBng  and  consider  starBng  
an  invite-­‐only  VIP  or  customer  rewards  
program.  
Recommenda4ons	
  for	
  Growth	
  
PAID	
  
OpAmizaAon:	
  Consider  OpBmizely  or  Visual  
Website  OpBmizer  for  high-­‐conversion    
landing  pages  
Affiliate	
  MarkeAng:  Get  more  engaged  
referrals  and  strategic  partnerships.  
Social	
  Media	
  Tools:	
  To  make  strategy,    
posBng,  tracking,  +  planning  content  and  
editorial  easier  
AdverAsing:	
  ConBnue  to  experiment  with  
Google  and  Facebook–  it’s  worth  more  
investment/exploraBon
EARNED	
  
Social:  Encourage  more  sharing  &  referrals.  
Create  content  calendars  each  month  to  plan  
promoBons  and  topics  around  keywords    
and  blog  topics.  
PR:  Consider  hiring  freelancer  to  pitch    
media  to  coincide  with  website  relaunch    
generaBng  brand  buzz  and  new  traffic.
Focus	
  on	
  content	
  pillars	
  in	
  blog	
  and	
  social	
  media	
  posts.	
  
Generates	
  interested	
  traffic	
  and	
  boosts	
  SEO.	
  
Customer	
  Interests	
   Brand	
  Interests	
  
Content	
  	
  
Pillars:	
  
þ  How	
  to	
  
involve	
  your	
  
children	
  in	
  
your	
  design	
  
life	
  
þ  Minimalist	
  
Design	
  
þ  Décor,	
  food,	
  
and	
  
entertaining	
  
•  Interior  design
•  Minimalist  decor
•  Entertaining
•  Raising  kids
•  Food/Cooking
•  Personal  Style
•  Clothes
•  ImparBng  their  
sense  of  style  to  
their  children  
Modern  living
•  Suburban  life  –  
Urban  aestheBc
•  To  find  and  share  
the  beauty  in  our  
every  day
•  Fashion
•  Décor
•  Love  of  beauBful  
design
•  Minimalist  design
•  Entertaining
•  Sharing  love  of  
design  with  kids  –  
how  to  bring  them  
into  your  life
•  Being  a  single  
mom
Brand	
  Experience	
  +	
  Web,	
  Blog	
  &	
  Social	
  Community	
  Links	
  
Entertainment	
  Brand	
  Experience	
  
Houghton	
  Mifflin	
  Harcourt:	
  Curious	
  George,	
  The	
  Polar	
  Express,	
  The	
  
Giver,	
  Martha	
  Speaks,	
  The	
  Tes8ng	
  
Chronicle:	
  Caterpillar	
  (CAT),	
  The	
  World	
  Almanac	
  for	
  Kids,	
  Ivy	
  &	
  Bean,	
  
Taro	
  Gomi,	
  Press	
  Here	
  
Workman:	
  What	
  to	
  Expect	
  When	
  You're	
  Expec8ng,	
  Brain	
  Quest,	
  
Sandra	
  Boynton,	
  Barbecue	
  Bible,	
  Gallop!	
  
	
  
Website	
  and	
  Online	
  Community	
  Samples	
  	
  
www.thetes4ngtrilogy.com	
  	
  
www.hmhbooks.com/jasperfforde	
  	
  
www.facebook.com/thetes4ngtrilogy	
  	
  
www.facebook.com/curiousgeorge	
  
	
  
Blog	
  Posts	
  
Press	
  Release/Invita4on	
  to	
  Digital	
  Realty’s	
  Panel	
  Event	
  at	
  ITW	
  2015:	
  
hPp://telecomnewsroom.com/2015/04/29/digital-­‐realty-­‐to-­‐discuss-­‐
the-­‐cloud-­‐ecosystem-­‐and-­‐its-­‐impact-­‐on-­‐the-­‐business-­‐cycle-­‐at-­‐
itw-­‐2015/	
  
Announcement	
  of	
  DLR’s	
  Panel	
  Event	
  at	
  ITW	
  2015:	
  
hPp://telecomnewsroom.com/2015/04/14/meet-­‐digital-­‐realty-­‐at-­‐
itw15/	
  
Curious	
  George:	
  
hPp://hmhyoungreadersblog.com/kids/picture-­‐books/where-­‐is-­‐
curious-­‐george-­‐see-­‐curious-­‐george-­‐around-­‐the-­‐world/	
  
hPp://hmhyoungreadersblog.com/kids/picture-­‐books/celebrate-­‐
curiosity-­‐day-­‐with-­‐curious-­‐george-­‐on-­‐september-­‐21st-­‐2013/	
  
Jasper	
  Fforde’s	
  Draw	
  a	
  Quarkbeast	
  Contest:	
  
hPp://hmhyoungreadersblog.com/teens/young-­‐adult/enter-­‐the-­‐
draw-­‐a-­‐quarkbeast-­‐contest/	
  
LiPle	
  Pea:	
  
hPp://www.chroniclebooks.com/blog/2010/10/14/liPle-­‐pea-­‐helping-­‐
schools-­‐get-­‐healthy/	
  
SF	
  Educa4on	
  Fund	
  Partnership:	
  
hPp://www.chroniclebooks.com/blog/2010/06/01/chronicle-­‐
nominated-­‐for-­‐partner-­‐of-­‐the-­‐year-­‐by-­‐the-­‐sf-­‐educa4on-­‐fund/	
  
	
  
Duck!	
  Rabbit!	
  at	
  the	
  White	
  House	
  
hPp://www.chroniclebooks.com/blog/2010/04/07/easter-­‐at-­‐the-­‐
white-­‐house-­‐with-­‐duck-­‐rabbit/	
  
Tony’s	
  Pizza	
  /Lindsay	
  Olives	
  Partnership	
  –	
  Announcement/Contest	
  
Winners:	
  
hPp://www.chroniclebooks.com/blog/2009/06/24/calling-­‐all-­‐pizza-­‐
fan%E2%80%94enter-­‐to-­‐win/	
  
hPp://www.chroniclebooks.com/blog/2009/09/10/tony-­‐and-­‐the-­‐
pizza-­‐champions-­‐and-­‐lindsay-­‐olives%E2%80%99-­‐pizza-­‐recipe-­‐contest-­‐
winners/	
  
9	
  New	
  Things	
  Amy	
  K.	
  Rosenthal	
  is	
  Excited	
  About:	
  
hPp://www.chroniclebooks.com/blog/2009/09/24/9-­‐new-­‐things-­‐
amy-­‐krouse-­‐rosenthal-­‐is-­‐excited-­‐about/	
  
Chicken	
  Big:	
  
hPp://www.chroniclebooks.com/blog/2011/01/20/don%E2%80%99t-­‐
take-­‐it-­‐from-­‐us-­‐kids-­‐are-­‐big-­‐on-­‐chicken-­‐big/	
  
Librarians	
  Love	
  the	
  LiPle	
  Books:	
  
hPp://www.chroniclebooks.com/blog/2009/09/30/librarians-­‐love-­‐
the-­‐liPle-­‐books/	
  
Pizza	
  Adventures	
  with	
  Tony	
  Gemignani:	
  
hPp://www.chroniclebooks.com/blog/2009/12/16/brava-­‐italia-­‐pizza-­‐
adventures-­‐with-­‐tony-­‐gemignani/	
  
Eric	
  Carle	
  at	
  The	
  Golden	
  Globes:	
  
hPp://www.chroniclebooks.com/blog/2010/02/09/eric-­‐carle-­‐at-­‐the-­‐
golden-­‐globe-­‐awards/	
  
World	
  Almanac	
  Sweepstakes:	
  
hPp://www.chroniclebooks.com/blog/2008/12/15/announcing-­‐the-­‐
winners-­‐of-­‐the-­‐world-­‐almanac-­‐puzzler-­‐decks-­‐brainiac-­‐sweepstakes/	
  
LiPle	
  Books/PBK	
  Sweepstakes:	
  
hPp://www.chroniclebooks.com/blog/2009/06/02/want-­‐a-­‐2500-­‐gig-­‐
card-­‐from-­‐poPery-­‐barn-­‐kids/	
  
Taro	
  Gomi	
  Crea4vity	
  Contest	
  Winners:	
  
hPp://www.chroniclebooks.com/blog/2008/07/31/introducing-­‐the-­‐
taro-­‐gomi-­‐crea4vity-­‐contest-­‐winners/	
  
Darwin	
  Day	
  post:	
  
hPp://www.chroniclebooks.com/blog/2009/02/10/2009-­‐the-­‐year-­‐of-­‐
charles-­‐darwin/	
  
	
  
Email	
  Campaign	
  Samples	
  
At	
  Herrin	
  Publishing	
  Partners,	
  I	
  managed	
  all	
  email	
  campaigns	
  for	
  Outpa4ent	
  Surgery	
  Magazine,	
  
from	
  weekly	
  Editorial	
  Alerts	
  to	
  custom	
  campaigns	
  for	
  proprietary	
  services	
  and	
  special	
  client	
  
requests.	
  At	
  companies	
  like	
  Chronicle	
  Books,	
  Workman	
  Publishing,	
  and	
  Houghton	
  Mifflin	
  
Harcourt,	
  I	
  managed	
  all	
  campaigns	
  related	
  to	
  my	
  products	
  or	
  marke4ng	
  programs.	
  
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The	
  Chronicles	
  of	
  Harris	
  Burdick:	
  Print	
  and	
  display	
  advertising.	
  
Leg:	
  full-­‐page	
  ad	
  in	
  Entertainment	
  Weekly.	
  Right:	
  Mul4ple	
  ads	
  in	
  The	
  New	
  Yorker.	
  As	
  part	
  of	
  the	
  
campaign,	
  I	
  was	
  able	
  to	
  nego4ate	
  a	
  story	
  wri4ng	
  contest	
  as	
  added	
  value	
  that	
  The	
  New	
  Yorker	
  
promoted	
  on	
  their	
  website	
  and	
  through	
  an	
  email	
  campaign.	
  	
  
Sherman Alexie
M. T. Anderson
Kate DiCamillo
Cory Doctorow
Jules Feiffer
Stephen King
Tabitha King
Lois Lowry
Gregory Maguire
Walter Dean Myers
Linda Sue Park
Louis Sachar
Jon Scieszka
Chris Van Allsburg
An all-star cast weaves 14 incredible tales around the intriguing illustrations from the legendary
Mysteries of Harris Burdick. Funny, poignant, spine-tingling, and filled with surprises,
it is a collection of stories families will want to share again and again.
NO PURCHASE NECESSARY.Promotion begins September 26,2011 at 12:01 a.m.EST and ends at 11:59 p.m.EST on December 31,2011 (when all entries must be received).Contest is open to legal residents of the 50 United States/D.C.,aged 13 and over.
Employees of Sponsor and families not eligible.To enter and for complete rules,go to www.newyorkeronthetown.com.Prize a.r.v.$980.00.Sponsor:Condé Nast Publications,4Times Square,NewYork,NY,10036.Odds of winning depend on the number of entries received.
To see the video and more, visit whoisharrisburdick.comHoughton Mifflin Harcourt
I
With an Introduction by Lemony SnicketWith an Introduction by Lemony Snicket
Chris Van Allsburg
14
Amazing
Authors
Tell the Tales
14
Amazing
Authors
Tell the Tales
The Chronicles
of Harris Burdick
give the gift of
FOURTEEN MASTER STORYTELLERS.
ONE AMAZING BOOK.
im
agination
Submit your own story for a chance to win a free tablet e-reader and more!
To enter, visit NewYorkerOnTheTown.com
The	
  Chronicles	
  of	
  Harris	
  Burdick:	
  The	
  New	
  Yorker	
  Tablet	
  Ads	
  
These	
  digital,	
  interac4ve	
  tablet	
  were	
  part	
  of	
  an	
  ad	
  buy	
  with	
  The	
  New	
  Yorker,	
  and	
  promoted	
  our	
  wri4ng	
  
contestAt	
  the	
  4me,	
  it	
  was	
  the	
  first	
  exclusively-­‐fic4on	
  contest	
  that	
  The	
  New	
  Yorker	
  had	
  ever	
  co-­‐sponsored	
  
and	
  promoted.	
  Results:	
  600	
  entries,	
  and	
  excellent	
  open	
  and	
  click-­‐through	
  rates!	
  	
  
The	
  “Little	
  Books”	
  Sweepstakes	
  Partnership:	
  	
  
Chronicle	
  Books	
  joins	
  forces	
  with	
  Pottery	
  Barn	
  Kids,	
  Method,	
  and	
  General	
  Mills	
  
This	
  partnership,	
  which	
  I	
  conceptualized	
  and	
  executed,	
  gave	
  one	
  lucky	
  winner	
  a	
  $2,500	
  shopping	
  spree	
  at	
  PoPery	
  Barn	
  
Kids,	
  the	
  en4re	
  line	
  of	
  Method	
  cleaning	
  products,	
  autographed	
  books,	
  and	
  gig	
  cer4ficates	
  for	
  a	
  life4me’s	
  supply	
  of	
  Green	
  
Giant	
  vegetables.	
  This	
  generated	
  $21K	
  in	
  revenue,	
  and	
  PBK	
  hosted	
  events	
  at	
  all	
  stores	
  na4onwide,	
  handing	
  out	
  special	
  
bookmarks	
  promo4ng	
  the	
  sweepstakes	
  to	
  aPendees.	
  The	
  dedicated	
  email	
  on	
  leg	
  generated	
  over	
  10,000	
  new	
  leads.	
  
The	
  Worst-­‐Case	
  Scenario	
  Jr.	
  “Gross”	
  Edition:	
  Jar	
  of	
  Slime	
  Giveaway	
  
A	
  ½	
  page	
  print	
  ad	
  placed	
  in	
  Boy’s	
  Life	
  magazine	
  drove	
  traffic	
  to	
  a	
  giveaway	
  landing	
  page	
  in	
  an	
  effort	
  to	
  grow	
  our	
  email	
  
newslePer	
  list.	
  Results:	
  Over	
  70,000	
  entries,	
  lots	
  of	
  online	
  buzz,	
  and	
  40,000	
  opt-­‐in	
  subscribers.	
  We	
  retargeted	
  all	
  70K	
  
consumers	
  with	
  a	
  special	
  offer	
  email	
  campaign,	
  which	
  generated	
  an	
  8%	
  CTR	
  and	
  a	
  3.3%	
  conversion	
  rate!	
  
ì	
   ê	
  
The	
  Worst-­‐Case	
  Scenario	
  Jr.	
  “Weird”	
  Edition:	
  Kidzbop.com	
  	
  
	
  Site	
  Reskin	
  +	
  Added	
  Value	
  Video	
  Contest	
  
Digital	
  ads	
  were	
  fully	
  animated,	
  and	
  promoted	
  a	
  new	
  book	
  in	
  the	
  Worst-­‐Case	
  Scenario	
  Junior	
  book	
  series.	
  As	
  part	
  of	
  our	
  ad	
  
buy	
  through	
  Gorilla	
  Na4on,	
  I	
  nego4ated	
  free	
  added	
  value:	
  Kidzbop	
  co-­‐sponsored	
  a	
  video	
  contest	
  at	
  no	
  extra	
  charge!	
  	
  
Ads	
  for	
  the	
  contest	
  ran	
  all	
  over	
  their	
  network	
  of	
  sites	
  (including	
  	
  Dragonball	
  Z,	
  Star	
  Wars,	
  and	
  more).	
  
*Note:	
  Kidzbop.com	
  was	
  later	
  bought	
  out	
  and	
  is	
  a	
  completely	
  different	
  format	
  now.	
  
WCS	
  Jr.	
  “Weird”	
  Video	
  Contest,	
  featured	
  on	
  Kidzbop.com	
  
(Negotiated	
  FREE	
  as	
  added	
  value	
  for	
  our	
  digital	
  ad	
  buy)	
  
Results	
  from	
  ads	
  and	
  contest:	
  Over	
  12.5	
  million	
  impressions	
  delivered.	
  Homepage	
  takeover	
  had	
  a	
  .86%	
  CTR.	
  Overall	
  CTR	
  
was	
  .10%.	
  However,	
  it	
  produced	
  307	
  user-­‐generated	
  videos	
  from	
  our	
  target	
  audience,	
  over	
  6,000	
  new	
  website	
  visits,	
  and	
  a	
  
87%	
  increase	
  in	
  sales	
  for	
  this	
  4tle.	
  Ads	
  targe4ng	
  kids	
  rarely	
  drive	
  immediate	
  sales;	
  it	
  ogen	
  took	
  weeks	
  to	
  see	
  results	
  since	
  
in	
  most	
  cases	
  parents	
  make	
  the	
  final	
  purchase.	
  Makes	
  for	
  an	
  interes4ng	
  sales	
  funnel!	
  
The	
  Worst-­‐Case	
  Scenario	
  
Junior	
  Edition:	
  Family	
  
Features	
  Syndicated	
  Content	
  
Distribution	
  
We	
  provided	
  the	
  content	
  –	
  in	
  this	
  case	
  4ps	
  
for	
  kids	
  on	
  surviving	
  summer	
  –	
  and	
  Family	
  
Features	
  put	
  it	
  out	
  through	
  their	
  major	
  
network	
  of	
  newspapers,	
  both	
  print	
  and	
  
online,	
  across	
  the	
  country.	
  Publishers	
  
looking	
  to	
  fill	
  empty	
  space	
  or	
  provide	
  
useful,	
  engaging	
  informa4on	
  use	
  Family	
  
Features	
  to	
  discover	
  helpful	
  content	
  that	
  
they	
  can	
  then	
  repurpose	
  through	
  their	
  
various	
  channels.	
  	
  
	
  
Food-­‐related	
  content	
  is	
  always	
  in	
  high	
  
demand.	
  They	
  absolutely	
  love	
  recipes,	
  but	
  
certain	
  nonfic4on	
  topics	
  for	
  kids	
  and	
  
families	
  can	
  get	
  great	
  pickup	
  as	
  well.	
  This	
  
par4cular	
  piece	
  received	
  just	
  under	
  4	
  
million	
  impressions,	
  and	
  drove	
  10,000+	
  
visits	
  to	
  our	
  series	
  website!	
  
The	
  Worst-­‐Case	
  Scenario	
  Middle	
  School	
  Edition:	
  	
  
YouTube	
  video	
  trailer	
  with	
  over	
  1	
  million	
  views!	
  
This	
  video,	
  which	
  I	
  helped	
  script	
  and	
  oversaw	
  produc4on	
  of,	
  was	
  promoted	
  via	
  our	
  YouTube	
  channel,	
  Vimeo,	
  BarnesandNoble.com,	
  
Amazon.com,	
  and	
  was	
  featured	
  on	
  our	
  WCS	
  Facebook	
  page	
  and	
  WCS	
  website.	
  We	
  then	
  promoted	
  the	
  book	
  through	
  a	
  digital	
  
adver4sing	
  campaign	
  targe4ng	
  tween/teen	
  websites.	
  These	
  efforts,	
  in	
  tandem	
  with	
  a	
  PR/publicity	
  campaign,	
  led	
  to	
  a	
  428%	
  increase	
  
in	
  direct	
  e-­‐commerce	
  sales,	
  an	
  888%	
  increase	
  in	
  sales	
  via	
  Amazon,	
  and	
  a	
  339%	
  increase	
  through	
  na4onal	
  retail	
  stores.	
  
Alloy	
  Campus	
  Voice	
  Partnerships	
  –	
  College	
  Content	
  Distribution	
  
Alloy	
  Media	
  +	
  Marke4ng	
  distributed	
  these	
  giant,	
  oversized	
  posters	
  through	
  their	
  network	
  of	
  
colleges	
  na4onwide.	
  We	
  provided	
  the	
  content,	
  and	
  they	
  then	
  found	
  an	
  adver4ser	
  to	
  purchase	
  
space	
  (later	
  placed	
  on	
  the	
  boPom	
  of	
  the	
  poster),	
  thus	
  promo4ng	
  our	
  products	
  to	
  hundreds	
  of	
  
thousands,	
  if	
  not	
  millions)	
  of	
  students	
  in	
  our	
  target	
  demographic,	
  at	
  no	
  cost	
  to	
  us.	
  
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• 20 •
enerationTuvayàtotransform a T-shirt
ou are a generation
of hip,resourceful,
creative DIY
warriors: Boredby the
traditional T-shirt, you want
somethingwith personalized
pizzazz. You want to "waste
not, want not." You like
clothesbut don't want to
be retail clonesor slavesto
commerciallogosor fashion
mags. Descendantsof the
punk movement, you still
know the appealof a well-
placed safety pin.
Sogather up those
countlessold T-shirtswon
at sporting events,collected
at creditcard sign-ups,
promotionalgiveaways,
or the random thrift store
(even when theydidn't quite
fit), and forget about saving
them for a specialoccasion
(that, bythe way,
is never goingto happen).
I know you're sentimentally
attached to someof those
rags,but whynot turn them
into you'll actually
Enter GenerationT.
#3
brokenhearted
ahisis the pettect wav to t out some
agg-ession over that recent reakup. Even
better if the ILshitt you slash wa left behind
by that not-so-special someone. t on Bon
'ovi's "YouGiveIf)ve a Bad Name r your o
those scissors.lust don't get too carri awav,
or votill end up with a of T-shirt nfetti.
nerationT
legways to
a
1
ingredients
1 T-shirt
(preferably fitted)
tailor's chalk
cardboard flap
scissors (or
razor blade)
Turn the T-shirt
insideout. With a
piece of chalk, sketch
the shape of a heart
across the torso of the shirt.
Draw parallel lines
horizontally inside the outline
of the heart, approximately In
apart.
Insert the
cardboard flap
between the layers
of the shirt and,
being sure to cut through only the
front panel of the shirt, slash along
the chalk lines.
Turn the shirt right sideout
and layer it over a tank top or
another tee.
Examples	
  from	
  The	
  Testing	
  Trilogy’s	
  $1MM	
  Marketing	
  Campaign	
  
The	
  Tes4ng	
  was	
  our	
  lead	
  series	
  2012-­‐2014	
  and	
  was	
  a	
  top	
  marke4ng	
  priority.	
  The	
  consumer	
  outreach	
  started	
  with	
  an	
  early	
  
buzz	
  ad	
  campaign	
  on	
  the	
  science	
  fic4on	
  website	
  Tor.com.	
  Because	
  we	
  had	
  purchased	
  a	
  run-­‐of-­‐site	
  ad	
  campaign	
  on	
  
Tor.com,	
  I	
  nego4ated	
  added	
  value,	
  including	
  editorial	
  features	
  such	
  as	
  this,	
  promo4ng	
  exclusive	
  content	
  I	
  helped	
  develop.	
  
Email	
  campaign	
  targeting	
  book	
  bloggers	
  for	
  The	
  Testing	
  
As	
  part	
  of	
  our	
  early	
  consumer	
  outreach,	
  emails	
  sent	
  to	
  a	
  list	
  of	
  over	
  75K	
  book	
  bloggers	
  with	
  a	
  limited-­‐4me	
  offer	
  to	
  get	
  an	
  
advance	
  read.	
  This	
  was	
  followed	
  up	
  with	
  a	
  banner	
  ad	
  they	
  could	
  use	
  on	
  their	
  blogs,	
  allowing	
  their	
  readers	
  to	
  also	
  get	
  a	
  
sneak	
  peak	
  and	
  get	
  exclusive	
  content.	
  CTR	
  was	
  outstanding,	
  we	
  essen4ally	
  got	
  bloggers	
  to	
  adver4se	
  for	
  free,	
  and	
  the	
  
campaign	
  generated	
  hundreds	
  of	
  early	
  reviews,	
  which	
  I	
  think	
  were	
  instrumental	
  in	
  the	
  book’s	
  success.	
  	
  
24-­‐hour	
  site	
  re-­‐skin	
  promoting	
  The	
  Testing	
  
Part	
  of	
  our	
  consumer	
  marke4ng	
  launch.	
  
Major	
  print,	
  display,	
  and	
  social	
  advertising	
  for	
  The	
  Testing	
  	
  
Leg:	
  Full	
  page	
  ad	
  for	
  The	
  Tes9ng	
  and	
  its	
  sequel	
  that	
  ran	
  in	
  People,	
  Seventeen,	
  J-­‐14,	
  Girl’s	
  Life	
  and	
  other	
  teen	
  magazines,	
  
with	
  a	
  QR	
  code	
  driving	
  traffic	
  to	
  series	
  website.	
  On	
  right:	
  Examples	
  of	
  some	
  paid	
  social	
  media	
  promo4on.	
  We	
  saw	
  an	
  80%	
  
increase	
  in	
  sales	
  the	
  week	
  ager	
  this	
  par4cular	
  group	
  of	
  ads	
  and	
  social	
  media	
  posts	
  ran.	
  
A USA Today
Top Ten
Summer Read
“Electrifying.”
—EntertainmentWeekly.com
Scan here for a free prequel,
video, and more, or visit
TheTestingTrilogy.com
COMING
01.07.14
Key	
  digital	
  marketing	
  efforts	
  around	
  The	
  Testing.	
  
Clockwise	
  from	
  top	
  leg:	
  The	
  Tes4ng	
  Trilogy	
  mini-­‐site	
  (Featuring	
  extensive	
  bonus	
  content.	
  	
  
Most	
  consumer	
  ads	
  drove	
  traffic	
  here),	
  The	
  Tes9ng	
  Facebook	
  page	
  (Also	
  supported	
  with	
  paid	
  ads.),	
  	
  
The	
  Tes9ng	
  video	
  trailer	
  YouTube	
  page	
  (with	
  over	
  52,000	
  views),	
  and	
  The	
  Tes9ng	
  TwiPer	
  page.	
  
.	
  
PR	
  hit	
  for	
  The	
  Testing	
  video	
  trailer	
  on	
  EW.com	
  
Entertainment	
  Weekly	
  liked	
  our	
  video	
  trailer	
  for	
  The	
  Tes9ng	
  so	
  much	
  that	
  they	
  did	
  an	
  
exclusive	
  premiere	
  of	
  it	
  on	
  their	
  website.	
  
The	
  “Where	
  Is	
  Curious	
  George”	
  Photo	
  Contest	
  
Facebook	
  photo	
  contest	
  launched	
  in	
  partnership	
  with	
  NBC/Universal.	
  Fans	
  uploaded	
  their	
  photos	
  on	
  the	
  Curious	
  George	
  
fan	
  page	
  and	
  anyone	
  was	
  allowed	
  to	
  vote	
  for	
  their	
  favorites,	
  encouraging	
  contestants	
  to	
  spread	
  the	
  word	
  via	
  their	
  own	
  
social	
  media	
  accounts.	
  The	
  Grand	
  Prize	
  was	
  an	
  all-­‐expense	
  paid	
  trip	
  for	
  4	
  to	
  Hollywood,	
  CA,	
  courtesy	
  of	
  NBC/Universal,	
  
plus	
  a	
  huge	
  Curious	
  George	
  prize	
  package.	
  
“Where	
  Is	
  Curious	
  George”	
  Facebook	
  contest	
  promotion	
  
More	
  Facebook	
  promo4on	
  around	
  the	
  photo	
  contest,	
  which	
  was	
  also	
  promoted	
  heavily	
  on	
  the	
  CuriousGeorge.com	
  
website.	
  BoPom	
  right:	
  Retail	
  signage	
  so	
  stores	
  could	
  promote	
  the	
  contest	
  included	
  a	
  tear-­‐off	
  pad	
  with	
  the	
  landing	
  page	
  
URL.	
  The	
  contest	
  generated	
  100,000+	
  new	
  fans	
  on	
  the	
  CG	
  Facebook	
  page,	
  though	
  overall	
  conversion	
  rate	
  did	
  not	
  spike.	
  
animu GmEøe
TM
WhereIs
TAKE ONE!
Photo Contest Enterthe
WINATRIP WHERE IS Curious Gw/tge?
FOR FOUR TO PHOTO CONTEST!
HOLLYWOOD Submit your fun photo of Curious George
AND MUCH in a local or nationalplace of interest
for the chance to win a trip for four to
MORE! and much more!Hollywood,CA,London, UK
Visit theall-newcuriousgeorge.com
to learn how to enter.
Iceland No purchase necessary.Visit the website for Official Rules and
Regulations. Contest runs March 15, 2013, through April 22, 2013.
Visit the all-new curiousgeorge.com to learn how to enter.
Curious	
  George	
  NYC	
  Ambassadorship	
  
2014/2015	
  I	
  served	
  as	
  HMH	
  point	
  person	
  on	
  a	
  major	
  partnership	
  with	
  the	
  City	
  of	
  NY.	
  Curious	
  George	
  
became	
  the	
  mascot	
  of	
  their	
  family	
  tourism	
  push,	
  which	
  included	
  bus	
  shelter	
  and	
  taxi	
  TV	
  spots,	
  Times	
  
Square	
  billboard	
  presence,	
  a	
  full	
  digital	
  and	
  social	
  media	
  ad	
  campaign,	
  print	
  collateral,	
  and	
  much	
  more.	
  
The	
  Last	
  Dragonslayer,	
  by	
  Jasper	
  Fforde:	
  	
  
Hufaington	
  Post	
  ad	
  campaign	
  screen	
  shots 	
  	
  
Ads	
  promoted	
  the	
  first	
  book	
  in	
  best-­‐selling	
  author	
  Jasper	
  Fforde’s	
  new	
  Harry	
  PoPer-­‐esque	
  
series	
  for	
  teens	
  (and	
  adults),	
  and	
  only	
  ran	
  in	
  the	
  Books	
  and	
  Libraries	
  sec4ons.	
  
è	
  
ç	
  
Various	
  Print	
  Collateral	
  	
  (Managed	
  from	
  Concept	
  to	
  Completion)	
  
L	
  to	
  R:	
  Poster	
  for	
  The	
  Giver	
  movie	
  4e-­‐in;	
  Princeton	
  philosophy	
  catalog;	
  Retail	
  countertop	
  
easel	
  promo4ng	
  a	
  contest;	
  Scratch-­‐off	
  4cket	
  promo4ng	
  a	
  special	
  discount	
  for	
  booksellers;	
  
Outpa4ent	
  Surgery	
  magazine	
  annual	
  media	
  kit;	
  	
  Poster	
  for	
  a	
  best-­‐selling	
  book	
  series.	
  
One of the most influential
novels of our time,
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your order It's that easy!
Thanks	
  for	
  your	
  time!	
  
Please	
  contact	
  me	
  with	
  any	
  ques4ons,	
  or	
  to	
  see	
  more	
  examples.	
  	
  
Cell:	
  215-­‐840-­‐3280	
  
Email:	
  petebohan@gmail.com	
  

Digital Portfolio

  • 1.
    A  Selection  of     Work  Samples   By  Peter  Bohan   Digital  and  Integrated  Marke4ng  Specialist  
  • 2.
    DLK   Design  +  Life  +  Kids     www.designlifekids.com     Comprehensive  Digital  Marke4ng  Campaign,  Analysis,  Results,  and   Recommenda4ons  for  Future  Growth  for  Ecommerce  Startup     Executed  and  Presented  by     Peter  Bohan,  Digital  MarkeAng  Consultant   April  2015    
  • 3.
    KIM  WARDELL   Founder, CEO   West  Chester,  PA —  DLK,  launched  in  October  2014,   is  a  carefully  curated  collecBon   of  children's  fashion,   accessories,  toys  and  decor  for   the  modern  aestheBc  loving   family.   —  Based  off  of  Kim’s  blog  of  the   same  name  (founded  in  June   2012),  she  focuses  her  love  of   clean,  minimalist  design  into  an   shop  featuring  bouBque   designers.  Each  item  is  hand   picked  and  all  kids  pieces  are   approved  by  her  two  daughters.
  • 4.
    DLK  Brand  Pyramid   DLK  helps  create  a   modern,  sophisAcated   look  for  your  home  and   your  family  that  evokes   the  spirit  of  parents  with  a   passion  for  design   The  beauty  of  modern  design  can   help  bring  families  together  and   help  inspire  imaginaAon  and   creaAvity  in  your  children   I  want  my  living  space  and  my  children  to  evoke  my   spirit,  personality,  and  passion  for  design  and  décor     I  want  to  foster  my  child’s  crea4vity   We  make  it  easy  for  the  design-­‐minded  parent  to  shop  for  their  kids  &   themselves  at  the  same  Ame   We  encourage  you  to  share  your  aesthe4c  with  your  children   We  are  a  bouAque  online  shop  specializing  in  designer  kids  fashion,  toys,   plus  adult  décor  and  housewares   Modern,  minimalist,  monochroma4c  style  
  • 5.
    Core  Consumers   — Mainly  woman  with  children,  ages  25-­‐44. —  Family-­‐focused  parents  who  like  to  shop,  and  love  home   furnishings  and  décor  with  an  average  annual  household  income  of   $125,000. —  Top  countries:  U.S.  (64%),  Canada  (9%),  Australia  (6%),  U.K.  (4%).   —  89%  female,  11%  male.  Urban  and  suburban.  55%  mobile,  45%   desktop. —  Anyone  who  appreciates  modern  design  and  home  décor.
  • 6.
    Month   Visits   Conv.  Rate   Avg.  Value   Revenue   TransacAons   Oct.  2014    5,149     1.44%    $55.40      $4,100      74     Nov.  2014    5,929     1.65%    $66.90      $6,556      98     Dec.  2014    5,903     1.58%    $83.07      $7,726      93     Jan.  2015    8,666     1.18%    $79.17      $8,075      102     Feb.  2015    6,966     1.42%    $60.45      $5,984      99     AVERAGES:   6,522   1.45%   $69.00   $6,488   93   DLK  Performance  Through  February  2015  
  • 7.
    Kim’s  Goal:  Reach $20K     in  revenue  in  one  month.   Work  began  early  March  2015 ObjecAve  1:  OpAmize   Homepage  Layout,  SEO  +   Checkout  FuncAonality   ObjecAve  2:  Boost   eNewsleeer  SubscripAons   +  Plan  Email  Campaign   Around  Special  Sale   ObjecAve  3:  Execute  Paid   Ad  Campaigns  +  Social   Growth  Hacking  to   Promote  Sale  
  • 8.
    UX  CriAque/OpAmizaAon   Homepage  Issues:   •  No  call  to  acBon.   •  Top  product  shots  do  not  click-­‐through •  Email  signup,  search  field,  and  social   follow  icons  at  bobom  of  page. •  Calls  out  shipping  policy  at  very  top  of  page  –   Use  for  something  more  important? •  Huge  list  of  designers  at  bobom  of  page.   Looks  disorganized,  not  intuiBve  to  shop.
  • 9.
    UX  CriAque/OpAmizaAon   View  Cart/Checkout  Process  Issues:   •  No  ability  to  create  an  account •  Missed  opportunity  to  upsell •  Search  field  should  be  visible  to   encourage  addiBonal  shopping •  From  start  to  finish,  purchasing  an  item   takes  6  clicks.   •  No  way  to  sign  up  via  social,  or  pay   using  PayPal
  • 10.
    UX  OpAmizaAon  RecommendaAons      Homepage   -­‐  Redesign  so  these  are  all  ABOVE  THE  FOLD:   •  Search  for  a  product     •  Sign  in  or  register  for  their  account     •  Ability  to  sort/narrow  products  by  type,   brand,  price,  or  most  popular     -­‐  Move  enewsleer  signup  above  the  fold,  with   special  offer  and  clear  call  to  ac4on     •  Direct  to  a  Thank  You  page  so  signups  are   tracked  via  Google  Analy4cs     -­‐  Remove  designer  list;  allow  shoppers  to  sort  by   designer  with  drop  down  list     -­‐  Replace  top  banner  text  with  callout:  special   15%  discount  for  first-­‐4me  enewsleer  signups     -­‐  Consider  adding  Picreel  to  this  page  with   en4cing  offer  to  reduce  bounce  rate   Checkout  Process   -­‐  There  are  too  many  clicks  and  steps  needed  to  complete  a   purchase,  so  try  to  keep  this  to  1-­‐3  steps,  max.     -­‐  Checkout  Page  1:   •  Encourage  user  to  create  an  account  –  ideally   through  a  social  account  (like  Facebook)     •  Consider  adding  Live  Help  or  Customer  Service  Chat   •  In  show  cart  mode,  upsell  1-­‐2  other  items   •  Allow  fast  checkout  with  Paypal   -­‐  For  Checkout  Page  2:   •  Show  full  order  details  and  a  buon  to  confirm   order,  Ideally  it  could  end  here     -­‐  For  Checkout  Page  3  (if  needed):   •  Direct  immediately  to  Thank  You  page  with   confirma4on  #  and  reaffirming  message  that  the   order  is  on  its  way    
  • 11.
    UX  Design:  Mar-­‐Apr  Update       Improvements  and  Results:   •  Enewsleber  signup  above  the  fold  on   homepage,  with  15%  discount  offer. •  Top  announcement  bar  also  calls  out   15%  discount  for  enewsleber  signups •  Email  signups:  Up  46%  (414  to  605) •  Bounce  rate:  Down  39%  (24.68%  to  14.95%) •  Conversion  rate:  Up  86%  (1.45%  to  2.71%) •  Many  changes  impossible  due  to   Squarespace  website  template.
  • 12.
    Search  Engine  OpAmizaAon   •  Site  4tle  tag  was   generic  “Design+Life +Kids”  and  included  no   keywords.   •  All  pages  used  the   same  generic  meta   descrip4on—no  CTA.   •  Searches  for  the  site   now  show  a  descrip4ve   4tle  tag,  and  site   extensions  with   customized  meta   descrip4ons.     •  Home  page  meta   descrip4on  has  CTA  for   15%  off  your  first  order.   •  Search  results  went   from  being  below  the   fold,  to  taking  up  the   top  half  of  the  screen.  
  • 13.
    Spring  Clearance  Sale  –  Landing  Page   •  To  anchor  campaign  +  boost  revenue,  we  had  a  3-­‐day  Spring  sale,  which  ran  4/14-­‐4/16.     •  Terms:  25%  off  plus  free  shipping,  which  is  the  highest  discount  she  allows  at  this  point.     •  Custom  landing  page  designed  with  is  simple,  direct,  with  a  clear  call  to  ac4on.   •  All  custom  tracking  URLs  from  various  channels  brought  visitors  directly  to  this  page.    
  • 14.
    Campaign  Tracking  for  Analysis   •  Every  version  of  every  ad  had  a  customized  URL  created  through  the  Google  URL  Builder,   tracking  every  channel,  campaign,  version,  and  click.  Some  were  shortened  for  pos4ng.   •  Allowed  us  to  track  performance  in  each  channel:  which  drove  the  most  traffic,  which   drove  the  most  conversions,  which  drove  customers  with  the  highest  AOV,  etc.   •  Since  there  were  mul4ple  versions  of  the  same  ad  in  some  cases,  using  Google  URL   builder  and  a  detailed  spreadsheet  were  needed  to  plan  to  track  performance  data.    
  • 15.
    Twieer  Growth  Hacking  with  Unfollowers   Version  1:   •  Product-­‐ focused   •  4,199   impressions   •  30  website   clicks   •  5  page  likes   •  6  post  likes   •  DLK’s  Instagram  group   has  14,300  followers,   1,500  Facebook  fans,  yet   Twier  was  lagging   behind  with  720   followers.   •  I  wanted  to  experiment   with  growth  hacking,  so   used  Unfollowers  ($6.90/ month)  to  promote  the   Spring  Sale.   •  New  followers  received   an  automated  Direct   Message  with  a  callout   for  the  sale,  promo  code,   and  (shortened)  tracking   URL  leading  directly  to   landing  page.   •  The  plaporm  allowed  me   to  easily  follow  the  fans   of  similar  brands,   compe4tors,  bloggers,   and  peope  using  popular   design  hashtags,  with  a   30%  follow-­‐back  rate.  
  • 16.
    Twieer  Growth  Hacking  Results   •  Gained  338  new  followers  in  one   week  (a  47%  increase).   •  The  tracking  URL  sent  to  new   members  generated  48  sessions,   and  6  transac4ons  totaling  $353.80   (for  a  5,028%  ROI).   •  While  the  AOV  is  lower  than   average  at  $59.97,  the  CPA  was  very   low  at  $1.15.     •  Very  quickly,  organic  growth  and   ac4vity  (retweets,  favorites,   responses)  had  her  page  and  sale   gerng  much  more  buzz.  I  think  the   key  here  is  these  are  very  targeted,   quality  followers  who  are   interac4ng  with  the  brand  and  Kim.   •  Overall,  a  low-­‐cost  investment  that   makes  it  easy  to  target  a  similar  fan   base  with  high  ROI.  The  only   downside  is  that  there  was  a  lot  of   4me  invested.    
  • 17.
    Takeaways      •  Results  so  far  have  been  great,  but  I  recommend  she  changes  plaporms—to  something  like  Shopify  which   allows  for  more  site  customiza4on.     •  The  checkout  process  s4ll  needs  to  be  4ghtened  up  considerably.   UX  Improvements   SEO   •  She  needs  to  create  blog  and  social  media  aligned  with  top  keywords  her  audience  is  searching  for  to   keep  improving  search  ranking  and  develop  thought-­‐leadership.   •  Create  site  tags  for  every  page,  and  use  alt  tags  for  every  picture  uploaded  to  the  site.     Twieer  Growth  Hacking   •  The  number  of  followers  isn’t  as  important  as  the  ac4on  they’re  taking,  these  people  are  engaged;   retwee4ng  her  posts,  making  purchases,  blogging,  spreading  the  word.     •  Based  on  her  success  with  Instagram  and  the  profitability  of  this  Twier  growth,  I  would  recommend   con4nuing  to  test  special  offers  and  promo4ons  through  Direct  Messaging  or  A/B  tes4ng  tweets.   •  We  haven’t  yet  been  able  to  do  any  tes4ng  and  heavy  analysis,  but  we’d  like  to  see:   •  Will  they  be  repeat  customers,  or  was  this  a  one-­‐off  success?  (low  AOV)   •  What  4mes  of  day  do  posts  get  the  best  response?   •  What  types  of  content  do  they  respond  to  the  most?   •  What  types  of  offers  trigger  sales  or  other  ac4ons  (like  email  signup)?   •  Can  we  segment  the  audience  by  age/loca4on/interests  and  tailor  content  to  them?  
  • 18.
    Ema    Campaign   Email  2  (Sent  Days  2  and  3,  4/14  &  4/15):   •  Clean,  product-­‐focused  design   •  Clear  CTA  buon   •  Featured  countdown  4mer  (free,  Mo4onMail)   •  Day  two:  23.8$  open  rate,  5%  click  rate   •  Day  3  (Final  Reminder):  30.9%  open  rate,  6.5%  click  rate   Email  1  (Sent  Day  1,  4/14):   •  Clean,  product-­‐focused  design   •  Did  not  have  clear  CTA  buon   •  Featured  countdown  4mer  (free,  Mo4onMail)   •  Used  in  mul4variate  test  (see  next  page)  
  • 19.
    Ema                          Campaign  Results   Version  2:   •   Sent  to  segment   who  have  NOT   opened  any  of  last  5   campaigns.   •   Subject  line:     WE  MISS  YOU!   Come  back  for  25%   OFF  +  FREE   SHIPPING!   •   310  recipients   •   14.8%  open  rate   •   4.8%  click  rate   Version  1:   •   Sent  to  segment  who   have  opened  at  least  1   of  last  5  campaigns   •   Subject  line:     Big  Clearance  Sale:   25%  OFF  +  FREE   SHIPPING  -­‐  3  Days   Only!   •   299  recipients   •   57.5%  open  rate   •   25.8%  click  rate   MulAvariate  Test:   • Sent  same  email  to  2   different  list  segments  with   different  subject  lines.  
  • 20.
    Ema                          Campaign  Results   Overall:   • Email  campaign  budget:  $0  (Free  MailChimp  plan)   • List  size  at  4me  of  campaign:  578   • Total  opens:  399   •   Total  clicks:  130   •   Orders:  27   •   Conversion  rate:  8.56%   •   AOV:  $88.59   •   Revenue  generated:  $2,392.80   MulAvariate  Test:   •   Lesson  learned:  Segmen4ng  the  list,  and  tailoring  subject  lines   and  content  can  engage  “dead”  subscribers.     •   Recommend  execu4ng  addi4onal  tests:  surveys,  segmenta4on,   personaliza4on.     •   Perform  more  A/B  tests  to  see  what  kind  of  imagery  and  subject   lines  are  most  successful.  
  • 21.
             Ad  Campaign   Version  2:   •  Lifestyle  and  sale-­‐focused.  Sense  of  urgency.   •  10,689  impressions   •  58  website  clicks   •  5  page  likes   •  4  post  likes   •  0.54%  conversion  rate   Version  1:   •  Product-­‐focused.  Sense  of  urgency.     •  4,199  impressions   •  30  website  clicks   •  5  page  likes   •  6  post  likes   •  0.71%  conversion  rate  
  • 22.
             Ad  Campaign  Results   Run  dates:  4/14-­‐4/16 Budget:  $119.69 Impressions:  14,888   Audience:  “Lookalike”  Women  25-­‐65   Website  clicks:  88 CTR  (website  clicks  only):  0.59% Conversion  rate:  2.27% Revenue:  $114.00 AOV:  $57.00 ROI:  -­‐5% CPA:  $59.85  (Very  high)  
  • 23.
             Ad  Campaign  Results   Findings  and  RecommendaAons   •  $1.39  per  website  click  sounds  great,  but  the  CPA  was  almost  $60.00,  so  had  terrible  ROI.         •  CTR  on  both  ads  was  very  average  (around  1.00%)  yet  generated  only  2  conversions.   •  The  audience  we  ran  these  ads  to  was  huge:  over  4  million  people  based  on  a  “lookalike”   algorithm  Facebook  uses  to  find  people  similar  to  fans  of  DLK’s  Facebook  group.    
  • 24.
    Spring  Sale  &  Brand  Campaign/     Keywords:   Kitchen  Cups  Campaign/   Keywords:   Ligh4ng  &  Lamps  Campaign/   Keywords:   Hugo  Loves  Tiki  Campaign/   Keywords:   Design  Life  Kids   designlifekids   dlk   design  kids  life   Bone  china  tea  cup   Dombo  cup   Espresso  cups  set   Modern  espresso  cup   Modern  pendant  ligh4ng   Night  light  kids   Lamps  for  kids   Cloud  lamp   Tiki  T  shirts   Hugo  Loves  Tiki   Hugo  Loves  Tiki  Bebe   Hugo  Loves  Tiki  Tee   Ran 4 simultaneous campaigns 4/14 thru 4/16 SAMPLE  ADS  
  • 25.
    Campaign Dashboard: Constantlymonitored and optimized, adjusting bids for successful keywords, pausing campaigns that were underperforming and diverting budget to successful campaigns; always with an eye towards keeping CPC and CPA as low as possible.
  • 26.
    RESULTS   Run  dates:  4/14-­‐4/16 Budget:  $165.00 Impressions:  4,336 Audience:  Desktop,  Women  25-­‐44 Total  Clicks:  85 CTR:  1.96% Orders:  5 Revenue:  $463.00 AOV:  $92.60 ROI:  181% CPA:  $33.00  
  • 27.
    Takeaways      •  Great  results,  high  AOV  and  very  profitable,  but  with  the  email  list  growing,  she  needs  to  start  crea4ng   more  engaging  content  for  them.   •  Definitely  do  more  tes4ng,  segmen4ng,  and  personalizing  emails  tailored  to  consumer  interests.     Email  Campaign   Facebook  AdverAsing   •  While  this  campaign  wasn’t  par4cularly  successful,  the  ability  to  target  your  audience  to  such  a  high   degree  calls  for  more  experimenta4on  and  investment.  What  types  of  ads  DO  work?   •  We  installed  a  tracker  onto  the  homepage,  so  we  can  target  everyone  who  visits  the  website  from   Facebook.  Adver4se  specific  products  to  them,  drive  them  back  for  purchases.  Test  ad  crea4ve  with  this   audience,  and  do  more  tes4ng  by  segmen4ng  smaller  audiences  by  demographics,  geography,  etc.   •  Try  product  slideshow  ads  featuring  biggest  sellers  rather  than  sta4c  images.   Google  AdWords   •  Focus  on  high-­‐intent,  long-­‐tail  keywords  during  sale  periods.  More  generic  keywords  have  too  much   compe44on.     •  This  campaign  was  profitable,  and  had  a  high  AOV,  so  keep  inves4ng  and  tes4ng!   •  The  CPA  is  fairly  high  and  can  be  improved  on  future  campaigns,  but  ROI  was  significantly  beer  than  FB.   •  Keep  researching  keywords  and  compe44on  using  Keyword  Scrapers  and  Keyword  Spy  programs.     •  Test  headlines  and  other  copy  to  see  what  generates  beer  CTR,  CPC,  and  conversions.    
  • 28.
    Spring  Sale  Audience   63% of orders during sale period were from NEW customers Exis4ng   New   63%   37%  
  • 29.
    Overall  Results   Marchrevenue nearly tripled that of February, and April will be DLK’s most profitable month ever! Month   Visits   Conv.  Rate   Avg.  Value   Revenue   TransacAons   Oct    5,149     1.44%    $55.40      $4,100      74     Nov    5,929     1.65%    $66.90      $6,556      98     Dec    5,903     1.58%    $83.07      $7,726      93     Jan    8,666     1.18%    $79.17      $8,075      102     Feb    6,966     1.42%    $60.45      $5,984      99     Mar    9,179     1.88%    $83.41      $14,430      173     Apr      11,154     2.55%    $113.93      $32,167   284  
  • 30.
    Overall  Results:  March  -­‐  April   0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% - 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 Visits, Conversion Rate & Revenue by Month Visits Revenue Conv. Rate
  • 31.
    Overall  Results:  March  -­‐  April   March-­‐April  2015  have  had  big  increases  over   average  performance  Oct.  2014-­‐Feb.  2015:     Visits  have  increased  64%   Conversion  rate  has  increased  26%   Average  Order  Value  has  increased  60%   Email  newsleEer  subscrip4ons  up  62%     Average  Monthly  Revenue  has  increased  267%!    
  • 32.
    Recommenda4ons  for  Growth:   OWNED   Website:  Change  plalorm  to  reconfigure   homepage  layout,  enable  customer  accounts,   streamline  checkout  system,  enable  easy   product  sorBng.  SEO. Blog:  Focus  on  content  pillars  +  thought   leadership  in  kids  décor  and  design.     -­‐What  keywords/topics  are  your  customers   searching  for  more  informaBon  on?   Social  Media:  Posts  should  work  in     alignment  with  blog  and  enewsleber  topics.   Keep  growing  fanbase.   Landing  Pages:  Use  more  onen  for  special   promoBons.  Experiment  with  layouts.   -­‐Use  tracking  URLs  to  analyze  results.   Email:  Grow  list  as  much  as  possible.     Focus  on  content  for  weekly  enewsleber   (interviews,  product  video,  contests),     test  by  segmenBng  and  consider  starBng   an  invite-­‐only  VIP  or  customer  rewards   program.  
  • 33.
    Recommenda4ons  for  Growth   PAID   OpAmizaAon:  Consider  OpBmizely  or  Visual   Website  OpBmizer  for  high-­‐conversion     landing  pages   Affiliate  MarkeAng:  Get  more  engaged   referrals  and  strategic  partnerships.   Social  Media  Tools:  To  make  strategy,     posBng,  tracking,  +  planning  content  and   editorial  easier   AdverAsing:  ConBnue  to  experiment  with   Google  and  Facebook–  it’s  worth  more   investment/exploraBon EARNED   Social:  Encourage  more  sharing  &  referrals.   Create  content  calendars  each  month  to  plan   promoBons  and  topics  around  keywords     and  blog  topics.   PR:  Consider  hiring  freelancer  to  pitch     media  to  coincide  with  website  relaunch     generaBng  brand  buzz  and  new  traffic.
  • 34.
    Focus  on  content  pillars  in  blog  and  social  media  posts.   Generates  interested  traffic  and  boosts  SEO.   Customer  Interests   Brand  Interests   Content     Pillars:   þ  How  to   involve  your   children  in   your  design   life   þ  Minimalist   Design   þ  Décor,  food,   and   entertaining   •  Interior  design •  Minimalist  decor •  Entertaining •  Raising  kids •  Food/Cooking •  Personal  Style •  Clothes •  ImparBng  their   sense  of  style  to   their  children   Modern  living •  Suburban  life  –   Urban  aestheBc •  To  find  and  share   the  beauty  in  our   every  day •  Fashion •  Décor •  Love  of  beauBful   design •  Minimalist  design •  Entertaining •  Sharing  love  of   design  with  kids  –   how  to  bring  them   into  your  life •  Being  a  single   mom
  • 35.
    Brand  Experience  +  Web,  Blog  &  Social  Community  Links   Entertainment  Brand  Experience   Houghton  Mifflin  Harcourt:  Curious  George,  The  Polar  Express,  The   Giver,  Martha  Speaks,  The  Tes8ng   Chronicle:  Caterpillar  (CAT),  The  World  Almanac  for  Kids,  Ivy  &  Bean,   Taro  Gomi,  Press  Here   Workman:  What  to  Expect  When  You're  Expec8ng,  Brain  Quest,   Sandra  Boynton,  Barbecue  Bible,  Gallop!     Website  and  Online  Community  Samples     www.thetes4ngtrilogy.com     www.hmhbooks.com/jasperfforde     www.facebook.com/thetes4ngtrilogy     www.facebook.com/curiousgeorge     Blog  Posts   Press  Release/Invita4on  to  Digital  Realty’s  Panel  Event  at  ITW  2015:   hPp://telecomnewsroom.com/2015/04/29/digital-­‐realty-­‐to-­‐discuss-­‐ the-­‐cloud-­‐ecosystem-­‐and-­‐its-­‐impact-­‐on-­‐the-­‐business-­‐cycle-­‐at-­‐ itw-­‐2015/   Announcement  of  DLR’s  Panel  Event  at  ITW  2015:   hPp://telecomnewsroom.com/2015/04/14/meet-­‐digital-­‐realty-­‐at-­‐ itw15/   Curious  George:   hPp://hmhyoungreadersblog.com/kids/picture-­‐books/where-­‐is-­‐ curious-­‐george-­‐see-­‐curious-­‐george-­‐around-­‐the-­‐world/   hPp://hmhyoungreadersblog.com/kids/picture-­‐books/celebrate-­‐ curiosity-­‐day-­‐with-­‐curious-­‐george-­‐on-­‐september-­‐21st-­‐2013/   Jasper  Fforde’s  Draw  a  Quarkbeast  Contest:   hPp://hmhyoungreadersblog.com/teens/young-­‐adult/enter-­‐the-­‐ draw-­‐a-­‐quarkbeast-­‐contest/   LiPle  Pea:   hPp://www.chroniclebooks.com/blog/2010/10/14/liPle-­‐pea-­‐helping-­‐ schools-­‐get-­‐healthy/   SF  Educa4on  Fund  Partnership:   hPp://www.chroniclebooks.com/blog/2010/06/01/chronicle-­‐ nominated-­‐for-­‐partner-­‐of-­‐the-­‐year-­‐by-­‐the-­‐sf-­‐educa4on-­‐fund/     Duck!  Rabbit!  at  the  White  House   hPp://www.chroniclebooks.com/blog/2010/04/07/easter-­‐at-­‐the-­‐ white-­‐house-­‐with-­‐duck-­‐rabbit/   Tony’s  Pizza  /Lindsay  Olives  Partnership  –  Announcement/Contest   Winners:   hPp://www.chroniclebooks.com/blog/2009/06/24/calling-­‐all-­‐pizza-­‐ fan%E2%80%94enter-­‐to-­‐win/   hPp://www.chroniclebooks.com/blog/2009/09/10/tony-­‐and-­‐the-­‐ pizza-­‐champions-­‐and-­‐lindsay-­‐olives%E2%80%99-­‐pizza-­‐recipe-­‐contest-­‐ winners/   9  New  Things  Amy  K.  Rosenthal  is  Excited  About:   hPp://www.chroniclebooks.com/blog/2009/09/24/9-­‐new-­‐things-­‐ amy-­‐krouse-­‐rosenthal-­‐is-­‐excited-­‐about/   Chicken  Big:   hPp://www.chroniclebooks.com/blog/2011/01/20/don%E2%80%99t-­‐ take-­‐it-­‐from-­‐us-­‐kids-­‐are-­‐big-­‐on-­‐chicken-­‐big/   Librarians  Love  the  LiPle  Books:   hPp://www.chroniclebooks.com/blog/2009/09/30/librarians-­‐love-­‐ the-­‐liPle-­‐books/   Pizza  Adventures  with  Tony  Gemignani:   hPp://www.chroniclebooks.com/blog/2009/12/16/brava-­‐italia-­‐pizza-­‐ adventures-­‐with-­‐tony-­‐gemignani/   Eric  Carle  at  The  Golden  Globes:   hPp://www.chroniclebooks.com/blog/2010/02/09/eric-­‐carle-­‐at-­‐the-­‐ golden-­‐globe-­‐awards/   World  Almanac  Sweepstakes:   hPp://www.chroniclebooks.com/blog/2008/12/15/announcing-­‐the-­‐ winners-­‐of-­‐the-­‐world-­‐almanac-­‐puzzler-­‐decks-­‐brainiac-­‐sweepstakes/   LiPle  Books/PBK  Sweepstakes:   hPp://www.chroniclebooks.com/blog/2009/06/02/want-­‐a-­‐2500-­‐gig-­‐ card-­‐from-­‐poPery-­‐barn-­‐kids/   Taro  Gomi  Crea4vity  Contest  Winners:   hPp://www.chroniclebooks.com/blog/2008/07/31/introducing-­‐the-­‐ taro-­‐gomi-­‐crea4vity-­‐contest-­‐winners/   Darwin  Day  post:   hPp://www.chroniclebooks.com/blog/2009/02/10/2009-­‐the-­‐year-­‐of-­‐ charles-­‐darwin/    
  • 36.
    Email  Campaign  Samples   At  Herrin  Publishing  Partners,  I  managed  all  email  campaigns  for  Outpa4ent  Surgery  Magazine,   from  weekly  Editorial  Alerts  to  custom  campaigns  for  proprietary  services  and  special  client   requests.  At  companies  like  Chronicle  Books,  Workman  Publishing,  and  Houghton  Mifflin   Harcourt,  I  managed  all  campaigns  related  to  my  products  or  marke4ng  programs.   YOUR SEARCH FOR A BETTER NEEDLE IS OVER. Your surgeons will love the incision and healing characteristics of DermaGlide™, the revolutionary diamond-shaped suture from Surgical Specialties. But don't take our word for it—CLICK HERE to learn more and order your free sample! The Surgeon’s Edge Sharpoint is a registered trademark of, and DermaGlide is a trademark of, Surgical Specialties Corporation Wound Closure Group, 100 Dennis Drive, Reading PA, 19606 • 800-523-3332 • 610- 404-1000 A member of The Marmon Group of companies. ©2003, Surgical Specialties Corporation. #WCG-PM-049 4/03 “I can see a difference...wounds appear to heal better with DermaGlide.” Steven Fagien, M.D., FACS Aesthetic Oculoplastic Surgeon Boca Raton, Florida As seen in Outpatient Surgery, October 2002 w w w . s u r g i c a l s p e c i a l t i e s . c o m EDITORIAL ALERT: June 2004 CAPITAL EQUIPMENT AT AORN A-ORS > WHAT'S NEW IN CAPITAL EQUIPMENT: UPDATE FROM THE AORN Equipment planner Scotty Farrisreviews the latest advances on display this year. 2, A GUIDE TO SURGICAL PREPS AND PREPPING TOOLS We'll lead our readersthroughthis sometimesconfusingarrayof productsand offer an update on the FDA'sTentativeFinal Monograph. > HOWTO MANAGE SURGICAL SITE INFECTIONS How to track surgical site infectionsand use the resultsto improve outcomes. > HOW TO MAKE ANESTHESIA MORE EFFICIENT 25 tips for fasterturnarounds,betteroutcomes and a healthierbottom line. > WOULD ENDOSCOPE LEASING WORK FOR YOU? Realistic, detailed examples illustratewhen cost-per-case leasing is and isn't a sound strategy. > WHAT'S NEW IN PROCEDURE PACKS A look at new programs,technology and products designed to help you get the convenienceyou need on a budget. UPDATEON CONSCIOUSNESS MONITORING New technologies may make these devices more useful. > IF YOU'RETHINKING OF BUYING IMAGE-GUIDED SURGICAL SYSTEMS Whatto consider when purchasing these big-ticket instruments. > DON'TMiss OUR PROFESSIONAL SERVICES SHOWCASE! Whetheryou help surgical professionalswith architecture,building, equipment planning, finance, billing, accreditation or other items, gain extra exposure to thousands of surgical decision makers in our handy supplement. CONSCIOUSNESS MONITORING PROCEDURE PACKS IMAGE-GUIDED SURGERY RESERVE YOUR SPACE TODAY! fNSERTlONS DUE: 5/11 MATERIALS: 5/20 Michael Woodhull, VP of Sales, 630.941.1449, mwoodhull@outpatientsurgery.net Chad Kemplin, Accounts Manager,630.516.3601 , ckemplin@outpatientsurgerynet Jeff Hensel, Accounts Manager,630.516.3603, jhensel@outpatientsurgery.net Stan Herrin, Publisher,610.240.4918 xl 4, sherrin@outpatientsurgery.net Linda Moretti, Production Manager,610.240.4918 x10, Imoretti@outpatientsurgery.net
  • 37.
    The  Chronicles  of  Harris  Burdick:  Print  and  display  advertising.   Leg:  full-­‐page  ad  in  Entertainment  Weekly.  Right:  Mul4ple  ads  in  The  New  Yorker.  As  part  of  the   campaign,  I  was  able  to  nego4ate  a  story  wri4ng  contest  as  added  value  that  The  New  Yorker   promoted  on  their  website  and  through  an  email  campaign.     Sherman Alexie M. T. Anderson Kate DiCamillo Cory Doctorow Jules Feiffer Stephen King Tabitha King Lois Lowry Gregory Maguire Walter Dean Myers Linda Sue Park Louis Sachar Jon Scieszka Chris Van Allsburg An all-star cast weaves 14 incredible tales around the intriguing illustrations from the legendary Mysteries of Harris Burdick. Funny, poignant, spine-tingling, and filled with surprises, it is a collection of stories families will want to share again and again. NO PURCHASE NECESSARY.Promotion begins September 26,2011 at 12:01 a.m.EST and ends at 11:59 p.m.EST on December 31,2011 (when all entries must be received).Contest is open to legal residents of the 50 United States/D.C.,aged 13 and over. Employees of Sponsor and families not eligible.To enter and for complete rules,go to www.newyorkeronthetown.com.Prize a.r.v.$980.00.Sponsor:Condé Nast Publications,4Times Square,NewYork,NY,10036.Odds of winning depend on the number of entries received. To see the video and more, visit whoisharrisburdick.comHoughton Mifflin Harcourt I With an Introduction by Lemony SnicketWith an Introduction by Lemony Snicket Chris Van Allsburg 14 Amazing Authors Tell the Tales 14 Amazing Authors Tell the Tales The Chronicles of Harris Burdick give the gift of FOURTEEN MASTER STORYTELLERS. ONE AMAZING BOOK. im agination Submit your own story for a chance to win a free tablet e-reader and more! To enter, visit NewYorkerOnTheTown.com
  • 38.
    The  Chronicles  of  Harris  Burdick:  The  New  Yorker  Tablet  Ads   These  digital,  interac4ve  tablet  were  part  of  an  ad  buy  with  The  New  Yorker,  and  promoted  our  wri4ng   contestAt  the  4me,  it  was  the  first  exclusively-­‐fic4on  contest  that  The  New  Yorker  had  ever  co-­‐sponsored   and  promoted.  Results:  600  entries,  and  excellent  open  and  click-­‐through  rates!    
  • 39.
    The  “Little  Books”  Sweepstakes  Partnership:     Chronicle  Books  joins  forces  with  Pottery  Barn  Kids,  Method,  and  General  Mills   This  partnership,  which  I  conceptualized  and  executed,  gave  one  lucky  winner  a  $2,500  shopping  spree  at  PoPery  Barn   Kids,  the  en4re  line  of  Method  cleaning  products,  autographed  books,  and  gig  cer4ficates  for  a  life4me’s  supply  of  Green   Giant  vegetables.  This  generated  $21K  in  revenue,  and  PBK  hosted  events  at  all  stores  na4onwide,  handing  out  special   bookmarks  promo4ng  the  sweepstakes  to  aPendees.  The  dedicated  email  on  leg  generated  over  10,000  new  leads.  
  • 40.
    The  Worst-­‐Case  Scenario  Jr.  “Gross”  Edition:  Jar  of  Slime  Giveaway   A  ½  page  print  ad  placed  in  Boy’s  Life  magazine  drove  traffic  to  a  giveaway  landing  page  in  an  effort  to  grow  our  email   newslePer  list.  Results:  Over  70,000  entries,  lots  of  online  buzz,  and  40,000  opt-­‐in  subscribers.  We  retargeted  all  70K   consumers  with  a  special  offer  email  campaign,  which  generated  an  8%  CTR  and  a  3.3%  conversion  rate!   ì   ê  
  • 41.
    The  Worst-­‐Case  Scenario  Jr.  “Weird”  Edition:  Kidzbop.com      Site  Reskin  +  Added  Value  Video  Contest   Digital  ads  were  fully  animated,  and  promoted  a  new  book  in  the  Worst-­‐Case  Scenario  Junior  book  series.  As  part  of  our  ad   buy  through  Gorilla  Na4on,  I  nego4ated  free  added  value:  Kidzbop  co-­‐sponsored  a  video  contest  at  no  extra  charge!     Ads  for  the  contest  ran  all  over  their  network  of  sites  (including    Dragonball  Z,  Star  Wars,  and  more).   *Note:  Kidzbop.com  was  later  bought  out  and  is  a  completely  different  format  now.  
  • 42.
    WCS  Jr.  “Weird”  Video  Contest,  featured  on  Kidzbop.com   (Negotiated  FREE  as  added  value  for  our  digital  ad  buy)   Results  from  ads  and  contest:  Over  12.5  million  impressions  delivered.  Homepage  takeover  had  a  .86%  CTR.  Overall  CTR   was  .10%.  However,  it  produced  307  user-­‐generated  videos  from  our  target  audience,  over  6,000  new  website  visits,  and  a   87%  increase  in  sales  for  this  4tle.  Ads  targe4ng  kids  rarely  drive  immediate  sales;  it  ogen  took  weeks  to  see  results  since   in  most  cases  parents  make  the  final  purchase.  Makes  for  an  interes4ng  sales  funnel!  
  • 43.
    The  Worst-­‐Case  Scenario   Junior  Edition:  Family   Features  Syndicated  Content   Distribution   We  provided  the  content  –  in  this  case  4ps   for  kids  on  surviving  summer  –  and  Family   Features  put  it  out  through  their  major   network  of  newspapers,  both  print  and   online,  across  the  country.  Publishers   looking  to  fill  empty  space  or  provide   useful,  engaging  informa4on  use  Family   Features  to  discover  helpful  content  that   they  can  then  repurpose  through  their   various  channels.       Food-­‐related  content  is  always  in  high   demand.  They  absolutely  love  recipes,  but   certain  nonfic4on  topics  for  kids  and   families  can  get  great  pickup  as  well.  This   par4cular  piece  received  just  under  4   million  impressions,  and  drove  10,000+   visits  to  our  series  website!  
  • 44.
    The  Worst-­‐Case  Scenario  Middle  School  Edition:     YouTube  video  trailer  with  over  1  million  views!   This  video,  which  I  helped  script  and  oversaw  produc4on  of,  was  promoted  via  our  YouTube  channel,  Vimeo,  BarnesandNoble.com,   Amazon.com,  and  was  featured  on  our  WCS  Facebook  page  and  WCS  website.  We  then  promoted  the  book  through  a  digital   adver4sing  campaign  targe4ng  tween/teen  websites.  These  efforts,  in  tandem  with  a  PR/publicity  campaign,  led  to  a  428%  increase   in  direct  e-­‐commerce  sales,  an  888%  increase  in  sales  via  Amazon,  and  a  339%  increase  through  na4onal  retail  stores.  
  • 45.
    Alloy  Campus  Voice  Partnerships  –  College  Content  Distribution   Alloy  Media  +  Marke4ng  distributed  these  giant,  oversized  posters  through  their  network  of   colleges  na4onwide.  We  provided  the  content,  and  they  then  found  an  adver4ser  to  purchase   space  (later  placed  on  the  boPom  of  the  poster),  thus  promo4ng  our  products  to  hundreds  of   thousands,  if  not  millions)  of  students  in  our  target  demographic,  at  no  cost  to  us.   cam us vouce . THe BeaUTY panTrY ALCMBLOCK nalum looks a good tor•our that 't. and makeft •aikžer. vogurt uto åakv "eave• 'tour'taxes begone. COLDWAXINGSTRIPS thehatr •our shet'her tt or st lav stash•i these. Thev grat touch-aps Il extendpour the temptation anv Saargthat sprout up onyour TIA BAGS tenbac- green tea tea around "he tWrthemanyusesdescribed throughout book.Wet bags nep take puffines rhe andtruid burn• c--bamcwuie stressedsküls and ,hanontlie reduce trntaton-After •oak •arm chamomdetea and tea m:mutes. CLAV*ASE .žnd£he•, •triesap avd b'tes- BAG0' '*OZEN PEAS 01 BLCEBZRRIZ.S knæ ankie.tar burn.or ór Sv sear-mg,keep of or sndae Thetr vour body, pxce of white quartz, ùhough it's phosphateand alum [htslittle pseceofmagi. has as an underarm de«Jorant. art overnight at -zapper. as a wavto stanch bleeding from shavtng BAKING SODA akingsoo canbe to your teeth. as a pasteto dry a overmght. oc massagedthrough ump harrto fid at'tutdt-up •yiirtgproduets Bakingsou canalso berubbed on flaky envrxs and kneesand used ust as a well-stocked kitchen pantry is lined asanexfohantonthe with jars of grains, mustard, peanut butter, ANOLDTOOTHBRUSH canned soup, and more, your beauty pantry (AND aeat. TOOTHPASTE) ike a toothbrush has many should never be without these handy items— beauty. ryes. a and reoOed asan toothbrush accessoryto i most of them basic household products. IMIether for indispensable and Use eveiashes; Itas •omb asan it's a stash of waxing strips to catch that spot on applKAtor ops;anexfohator for forlips. touch- elbow•ss knees;and asan ad-purpose your upper lip that the aesthetician missed or a fotbeautytoolslike sharpeners,combs.and tweezers bottle of lavender essentialoil to apply FAST SWEETALMONDOIL to a kitchen stove burn, they'll prove 't•ismtvauty It's invaluable when you need a quick fix. a because greatmoistureet 't for neattv,and Most are amazing multitaskers that can remover a whenre Without. it softens substitute for other products in a pinch. nukesdrxhaftsuppleand - andwiii stand tor oilwhen bod•vneeds s.úenit* Buy a tng botvk store for SX •Arg sA1.rs bath a is •our LAVENDER ESSENTIALOIL ven if von're not ergothe herapv keep oii bouse—uverxåer, It so therapeuticuses:tip Rü0 the tub foca relaxing t»th.. keep it kItehen • scarri%— HONEY BABYWIPES onevis whxh makestt lovav to n•stfor on Oivor Netntshed removequbborn eye'tukeop . bletn.sh '*ith a dab of honey. in asmost ottxr rtukeup from Genttv withtFx• With freQW a BandAidover and be bymorning Its makes't aand ternfx to togther tn úce masks In Vermont laven&roii,cx 00 to arthntß Bin. marks from tha areexposedin toik traditions. borkY to a burn to rekve preveru blisters How sweet ts that? cam us voaee o • 20 • enerationTuvayàtotransform a T-shirt ou are a generation of hip,resourceful, creative DIY warriors: Boredby the traditional T-shirt, you want somethingwith personalized pizzazz. You want to "waste not, want not." You like clothesbut don't want to be retail clonesor slavesto commerciallogosor fashion mags. Descendantsof the punk movement, you still know the appealof a well- placed safety pin. Sogather up those countlessold T-shirtswon at sporting events,collected at creditcard sign-ups, promotionalgiveaways, or the random thrift store (even when theydidn't quite fit), and forget about saving them for a specialoccasion (that, bythe way, is never goingto happen). I know you're sentimentally attached to someof those rags,but whynot turn them into you'll actually Enter GenerationT. #3 brokenhearted ahisis the pettect wav to t out some agg-ession over that recent reakup. Even better if the ILshitt you slash wa left behind by that not-so-special someone. t on Bon 'ovi's "YouGiveIf)ve a Bad Name r your o those scissors.lust don't get too carri awav, or votill end up with a of T-shirt nfetti. nerationT legways to a 1 ingredients 1 T-shirt (preferably fitted) tailor's chalk cardboard flap scissors (or razor blade) Turn the T-shirt insideout. With a piece of chalk, sketch the shape of a heart across the torso of the shirt. Draw parallel lines horizontally inside the outline of the heart, approximately In apart. Insert the cardboard flap between the layers of the shirt and, being sure to cut through only the front panel of the shirt, slash along the chalk lines. Turn the shirt right sideout and layer it over a tank top or another tee.
  • 46.
    Examples  from  The  Testing  Trilogy’s  $1MM  Marketing  Campaign   The  Tes4ng  was  our  lead  series  2012-­‐2014  and  was  a  top  marke4ng  priority.  The  consumer  outreach  started  with  an  early   buzz  ad  campaign  on  the  science  fic4on  website  Tor.com.  Because  we  had  purchased  a  run-­‐of-­‐site  ad  campaign  on   Tor.com,  I  nego4ated  added  value,  including  editorial  features  such  as  this,  promo4ng  exclusive  content  I  helped  develop.  
  • 47.
    Email  campaign  targeting  book  bloggers  for  The  Testing   As  part  of  our  early  consumer  outreach,  emails  sent  to  a  list  of  over  75K  book  bloggers  with  a  limited-­‐4me  offer  to  get  an   advance  read.  This  was  followed  up  with  a  banner  ad  they  could  use  on  their  blogs,  allowing  their  readers  to  also  get  a   sneak  peak  and  get  exclusive  content.  CTR  was  outstanding,  we  essen4ally  got  bloggers  to  adver4se  for  free,  and  the   campaign  generated  hundreds  of  early  reviews,  which  I  think  were  instrumental  in  the  book’s  success.    
  • 48.
    24-­‐hour  site  re-­‐skin  promoting  The  Testing   Part  of  our  consumer  marke4ng  launch.  
  • 49.
    Major  print,  display,  and  social  advertising  for  The  Testing     Leg:  Full  page  ad  for  The  Tes9ng  and  its  sequel  that  ran  in  People,  Seventeen,  J-­‐14,  Girl’s  Life  and  other  teen  magazines,   with  a  QR  code  driving  traffic  to  series  website.  On  right:  Examples  of  some  paid  social  media  promo4on.  We  saw  an  80%   increase  in  sales  the  week  ager  this  par4cular  group  of  ads  and  social  media  posts  ran.   A USA Today Top Ten Summer Read “Electrifying.” —EntertainmentWeekly.com Scan here for a free prequel, video, and more, or visit TheTestingTrilogy.com COMING 01.07.14
  • 50.
    Key  digital  marketing  efforts  around  The  Testing.   Clockwise  from  top  leg:  The  Tes4ng  Trilogy  mini-­‐site  (Featuring  extensive  bonus  content.     Most  consumer  ads  drove  traffic  here),  The  Tes9ng  Facebook  page  (Also  supported  with  paid  ads.),     The  Tes9ng  video  trailer  YouTube  page  (with  over  52,000  views),  and  The  Tes9ng  TwiPer  page.   .  
  • 51.
    PR  hit  for  The  Testing  video  trailer  on  EW.com   Entertainment  Weekly  liked  our  video  trailer  for  The  Tes9ng  so  much  that  they  did  an   exclusive  premiere  of  it  on  their  website.  
  • 52.
    The  “Where  Is  Curious  George”  Photo  Contest   Facebook  photo  contest  launched  in  partnership  with  NBC/Universal.  Fans  uploaded  their  photos  on  the  Curious  George   fan  page  and  anyone  was  allowed  to  vote  for  their  favorites,  encouraging  contestants  to  spread  the  word  via  their  own   social  media  accounts.  The  Grand  Prize  was  an  all-­‐expense  paid  trip  for  4  to  Hollywood,  CA,  courtesy  of  NBC/Universal,   plus  a  huge  Curious  George  prize  package.  
  • 53.
    “Where  Is  Curious  George”  Facebook  contest  promotion   More  Facebook  promo4on  around  the  photo  contest,  which  was  also  promoted  heavily  on  the  CuriousGeorge.com   website.  BoPom  right:  Retail  signage  so  stores  could  promote  the  contest  included  a  tear-­‐off  pad  with  the  landing  page   URL.  The  contest  generated  100,000+  new  fans  on  the  CG  Facebook  page,  though  overall  conversion  rate  did  not  spike.   animu GmEøe TM WhereIs TAKE ONE! Photo Contest Enterthe WINATRIP WHERE IS Curious Gw/tge? FOR FOUR TO PHOTO CONTEST! HOLLYWOOD Submit your fun photo of Curious George AND MUCH in a local or nationalplace of interest for the chance to win a trip for four to MORE! and much more!Hollywood,CA,London, UK Visit theall-newcuriousgeorge.com to learn how to enter. Iceland No purchase necessary.Visit the website for Official Rules and Regulations. Contest runs March 15, 2013, through April 22, 2013. Visit the all-new curiousgeorge.com to learn how to enter.
  • 54.
    Curious  George  NYC  Ambassadorship   2014/2015  I  served  as  HMH  point  person  on  a  major  partnership  with  the  City  of  NY.  Curious  George   became  the  mascot  of  their  family  tourism  push,  which  included  bus  shelter  and  taxi  TV  spots,  Times   Square  billboard  presence,  a  full  digital  and  social  media  ad  campaign,  print  collateral,  and  much  more.  
  • 55.
    The  Last  Dragonslayer,  by  Jasper  Fforde:     Hufaington  Post  ad  campaign  screen  shots     Ads  promoted  the  first  book  in  best-­‐selling  author  Jasper  Fforde’s  new  Harry  PoPer-­‐esque   series  for  teens  (and  adults),  and  only  ran  in  the  Books  and  Libraries  sec4ons.   è   ç  
  • 56.
    Various  Print  Collateral    (Managed  from  Concept  to  Completion)   L  to  R:  Poster  for  The  Giver  movie  4e-­‐in;  Princeton  philosophy  catalog;  Retail  countertop   easel  promo4ng  a  contest;  Scratch-­‐off  4cket  promo4ng  a  special  discount  for  booksellers;   Outpa4ent  Surgery  magazine  annual  media  kit;    Poster  for  a  best-­‐selling  book  series.   One of the most influential novels of our time, NOW A MAJOR MOTION PICTIJRÞI FROMTHE NEWYORK TIMESBEST-SELLING AUTHOR LOIS LOWRY WINA TRIP FOR TWO TO THE NYC MOVIEPREMIERE! VISITWALDEN.COM/GIVER_SWEEPS TO ENTER! WIN 10 $15 $25 or $50 OFF YOURINVOICE! wor man SCRATCH &WIN BACKLIST ticket is a WINNER! 1. Order any Workman backlist promo- tion (see back for full list) and scratch & win to receive a bonus on your backlist order. 2. Win $10, $15, $25, or S50 off your final net billing! Just use special promo code on your order It's that easy!
  • 57.
    Thanks  for  your  time!   Please  contact  me  with  any  ques4ons,  or  to  see  more  examples.     Cell:  215-­‐840-­‐3280   Email:  petebohan@gmail.com