Digital Futures

1. digital future
Gordon Makryllos

2. warning
“we tend to overestimate
the effect of a technology
in the short run &
underestimate the effect in
the long run”
- Roy Amara, futurist
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Gordon Makryllos

3. how accurate can we be in our predictions?
“there is a world market for maybe five
computers”
- Tom Watson, snr, the founder of IBM
“no reason why anybody would want a
computer in their home.”
- Ken Olson, founder of Digital
“640 kilobytes should be enough for
anybody.”
- Bill Gates, founder of Microsoft
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Gordon Makryllos

4. Australia’s digital future to 2050

IBIS World Report - Australia’s
Digital Future to 2050
– the advance of digital technology will wipe out 15
Australian industry sectors by 2050.
– fuelled by fast broadband, Australia’s ICT sector will grow
rapidly from a $131 billion sector today to at least $1
trillion by 2050
– ICT becomes a utility service in the “hyper digital era” as
technology became as “game changing as electricity.”
– technologies will reform the concept of work.
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Gordon Makryllos

5. so back to ….. future trends

ubiquitous high-speed broadband

advanced analytics & learning systems

– advanced cognitive computing
massive increase in data usage

– consumers will need a monthly data
allowance of 5TB by 2030
device innovation


– simulate the sense of touch based on
virtual 3-D
all surfaces are potential interface points with
ICT
– including epidermal electronic systems
direct neural control over devices & ICT systems
– B2M – Brain-to-Machine
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Gordon Makryllos
ever increasing
price : power
ratio
recognition (face,
voice, object etc.)
location and
context
awareness
Virtualisation
and dual
persona

6. industry impact

15 industry classes will
disappear if they do not
reinvent themselves:
– print publishing
– media publishing
– distribution channels for
print & media
– radio broadcasting
– television broadcasting
Source: IBIS World Report Australia’s Digital Future to 2050
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Gordon Makryllos, Orange Business Services
Gordon Makryllos

7. Australian households & cities of the future


mobility spend on telecoms will
escalate

household outsourcing the norm

smarter cities with full digital
infrastructure

enhanced public safety &
emergency communications

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video-presence will become the
‘surrogate transport’ by 2050
home-based education & health
Gordon Makryllos

8. enterprises and workplaces of the future

medium-sized enterprises will continue
to experience the fastest growth

continued out-sourcing

new entrepreneurial opportunities

lower need for capital – services
industries

increased teleworking – 25%

mobile commerce
smart computing
skilled workers can live anywhere
“Improved communication and collaboration
through social technologies could raise the
productivity of interaction workers by 20 to 25
percent. ”
- McKinsey
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application market
set to explode
Gordon Makryllos
near-field
communication

9. what can we leverage
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Gordon Makryllos

10. what can we say about workplaces today?
which of the following technologies do you think will help deliver higher
revenues for your organization ?
hello
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Gordon Makryllos
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11. habits
to work smarter, you must ditch those bad habits. Email is not a
substitute for business process
execs spend two hours a day
on email (on average)
33% of execs check email in
the middle of the night
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Gordon Makryllos

12. balance
all your offices might have phone systems, but are they integrated? Do your workers
use different solutions: IM clients, video conferencing systems or email services?
How do they keep track?
40% of
Employees
use at least
three
devices
during
their
day
56% of
organisations
say employees
cannot contact
co-workers
first time
after a 30
second
interruption,
it takes
5 minutes
to refocus
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Gordon Makryllos

13. creativity
today’s unified communications and collaboration apps can run on many
smartphones, so staff can collaborate anywhere, anytime
89% of knowledge
workers say
communication and
collaboration are
important
62% of employees
work on several
sites/locations
a week.
91% of CIOs see
collaboration
software as very/
somewhat important
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Gordon Makryllos

14. awareness
in a unified communications environment, Pete in Sydney can see when Bill in
Melbourne or London or Singapore is available and make contact. Presence
information brings people together
60% of
communication
is non-verbal.
Videoconferencin
g improves
communication
and reduces
misunderstanding
95% of CIOs think
presence and availability
solutions are very or
somewhat important
75% of CIOs
report improved
productivity
through UC
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Gordon Makryllos

15. good sense
time is money: if you can set up a meeting or assign a task more quickly you cut
overheads and even accelerate time-to-market. A double whammy!
70% of UC-using knowledge workers
say they are more
engaged at work
on average, UC cuts
travel costs 20%
Using real time
conferencing,
60% of employees
save 1-5 hours
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Gordon Makryllos

16. cloud or not cloud...is that the question?
0
CIO
“I will
buy
this techie
stuff…
20%
TECHNOLOGY
1 “State of the art
technology"
2
…but I
also want
this”
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80%
TRANSITION &
TRANSFORMATION,
SUPPORT
& DELIVERY
Gordon Makryllos
“Cloud Computing"
3
“a proven support
and operation
processes & tools
automation
capability"
“skilled and
certified people &
partner"

17. companies open but also close entities (and reopen)
Used amount
UCaaS avoids managing ramp-ups and scale-downs
Slow
General Construct
1
3
2
Vainness
Cost
Actual Usage
Planned to depend on peak hour
Expectation Usage
Charges by actual used amount (user. Month) reduce bill by 20%
Time
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Gordon Makryllos

18. “cloud computing”
the future cloud journey
a corporate strategy not a tactical IT solution
are we cloud ready?
how do we get there?
how can your business truly benefit from the new delivery and service
models?
optimize your costs


CapEx reduction, lower
CapEx reduction, lower
TCO, rapid ROI
TCO, rapid ROI
resource sharing
resource sharing

tailored billing model
tailored billing model
(pay per use)
(pay per use)
energy savings (green)
energy savings (green)

on-demand scalability
on-demand scalability

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(effective capacity mgmt.)
(effective capacity mgmt.)
guarantee
performance and
security
foster business
agility




TTM – time to market
TTM – time to market
improvement (reactive
improvement (reactive
to business changes)
to business changes)
global access
global access
(international expansion)
(international expansion)
self-provisioning service
self-provisioning service
service delivery reactivity
service delivery reactivity
(mergers/acquisitions)
(mergers/acquisitions)
Gordon Makryllos




unified security event
unified security event
management
management
integrated security
integrated security
processes
processes
end-to-end monitoring
end-to-end monitoring
and business
and business
commitments (SLA’s)
commitments (SLA’s)
improved business
improved business
continuity
continuity

19. which cloud delivery model?
security, ability to transform gradually, flexibility
Level of sharing
+
+
+
Ability to customize
Global MNCs
Private cloud
Security control
Virtual Private
cloud
Hybrid cloud
Community
cloud
Public Cloud
-
+
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Potential risks
Gordon Makryllos
-

20. digital futures - how prepared are you?

digital futures will drive changes and innovation in the following
domains:
–
–
–
–
–

the challenge is to find the balance:
–
–
–
–

B2B (Business-to-Business);
B2H (Business-to-Home);
B2C (Business-to-Consumer) and
M2M (Machine-to-Machine)
B2M (Brain-to-Machine)
productivity & security
public & private
technology & human capability
work & leisure
first step include:
– Infrastructure as a Service - IaaS
– Unified Communications as a Service - UCaaS
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Gordon Makryllos

21. thank you
Gordon Makryllos
connected with me on LinkedIn for a copy of the presentation