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Accessibility for Digital Products:
Tips from the Met App Case Study
Sina Bahram 
President, Prime Access Consulting
@SinaBahram

Liz Filardi
Producer, The Met
@LizFilardi
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
TIP #1 
Commit to specific accessibility
features and functionality.
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
DO 
…Research and define
objectives upfront.
…Include specific features
in your vendor contract.
…Test accessibility features
when approving the work.
DON’T 

…Let your developer make
the decisions alone.
…Be afraid to make
accessibility a requirement.
…Wait until the end to test
all accessibility features.
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
TIP #2 
Secure the resources to get
the job done.
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
DO 
…Define scope and
process before you start.
…Factor in time to do skill
building with your team.
…Test with experienced
usability testers.
DON’T 
…Wait until the usability
testing to determine scope.
…Pressure your developer to
add accessibility at the end.
…Test with any random
person with disabilities.
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
The Met app launches.
SEP 2014	
Version 1.1 is released
with support for accessibility.
JAN 2015
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
TIP #3 
Be an accessibility advocate
in your organization and
industry.
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
DO 
…Discuss the ROI of
acquiring universal design
skills.
…Share goals and progress
with stakeholders.
…Challenge each other to
do better next time!
DON’T 
…Describe accessibility as
another pesky task.
…Assume stakeholders
wouldn’t understand or don’t
need to know.
…Get discouraged if you
miss the mark.
@sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
“Establish common standards and
guidelines for products and activities
across the department … will include …
Accessibility Guidelines.”

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Digital Accessibility: Tips From the Met App Case Study @ MCN 2015

  • 1. Accessibility for Digital Products: Tips from the Met App Case Study Sina Bahram President, Prime Access Consulting @SinaBahram Liz Filardi Producer, The Met @LizFilardi
  • 2. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
  • 3. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study TIP #1 Commit to specific accessibility features and functionality.
  • 4. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study DO …Research and define objectives upfront. …Include specific features in your vendor contract. …Test accessibility features when approving the work. DON’T …Let your developer make the decisions alone. …Be afraid to make accessibility a requirement. …Wait until the end to test all accessibility features.
  • 5. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study
  • 6. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study TIP #2 Secure the resources to get the job done.
  • 7. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study DO …Define scope and process before you start. …Factor in time to do skill building with your team. …Test with experienced usability testers. DON’T …Wait until the usability testing to determine scope. …Pressure your developer to add accessibility at the end. …Test with any random person with disabilities.
  • 8. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study The Met app launches. SEP 2014 Version 1.1 is released with support for accessibility. JAN 2015
  • 9. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study TIP #3 Be an accessibility advocate in your organization and industry.
  • 10. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study DO …Discuss the ROI of acquiring universal design skills. …Share goals and progress with stakeholders. …Challenge each other to do better next time! DON’T …Describe accessibility as another pesky task. …Assume stakeholders wouldn’t understand or don’t need to know. …Get discouraged if you miss the mark.
  • 11. @sinabahram @lizfilardiAccessibility for Digital Products / Met App Case Study “Establish common standards and guidelines for products and activities across the department … will include … Accessibility Guidelines.”