The VP of Strategy at the Health Care District shadowed two patient navigators at the Brumback Clinics to understand their important roles. He observed Marco Meneses assist a patient with medication reconciliation and counseling for diabetes management. Marco helps patients make healthier lifestyle choices. The VP also met with Ingrid Barlett, who helps patients get colon cancer screenings through education, scheduling, and support. Her efforts have increased the clinics' screening rates. Both navigators build strong relationships with patients to help them manage their health.