- Terri Ronsin, the new divisional controller of National Home Products' Home Security Systems Division, was asked to develop the predetermined overhead rate for the upcoming year using direct labor hours as the allocation base. - However, her general manager Harry Irving suggested reducing the estimated direct labor hours from 440,000 to 420,000. Irving explained that the previous controller had agreed to reduce labor hours by 5% each year to boost end-of-year profits. - The case discusses the operational and ethical implications of Terri either agreeing or disagreeing with the general manager's request to manipulate the overhead rate calculation for deceptive financial reporting purposes.