This document discusses the CALMS framework for successful remote work, which focuses on culture, automation, lean principles, measurement, and sharing. It emphasizes creating a collaborative culture through mindful communication and sharing work artifacts. Lean principles like eliminating waste and optimizing processes as a whole are also important. Remote teams should measure what matters like lead time, deployment frequency, and cultural indicators to ensure effective collaboration when people cannot work in person.

1. DEVOPS AT A DISTANCE
Helping Remote Work Succeed For Your Organization

5. THE CALMS FRAMEWORK
➤ Culture
➤ Automation
➤ Lean
➤ Measurement
➤ Sharing

6. “Culture is how we treat each other.
-Me

8. “The future is already here, it’s just
not very evenly distributed.
-William Gibson

16. ““the more time we spend without regular
in-person contact with coworkers, the more
persistent and urgent questions about
bonding, trusting, and alignment become.”
-Tsedal Neeley, Remote Work Revolution

21. LEAN PRINCIPLES
➤ Eliminate waste
➤ Build quality in
➤ Create knowledge
➤ Defer commitment
➤ Deliver fast
➤ Respect people
➤ Optimize the whole

23. MEASURING WORK
➤ Lead Time
➤ Deployment Frequency
➤ Mean Time to Restore
➤ Change Fail Percentage

24. MEASURING CULTURE
➤ Information actively sought
➤ Messengers not punished
➤ Responsibilities are shared
➤ Collaboration is rewarded
➤ Failure causes inquiry
➤ New ideas welcomed
➤ Failures treated as
opportunities

31. RECAP
➤ Treat People Well
➤ Create New Norms
➤ Invest In Tools
➤ Mindful Communication
➤ Measure What’s Important
➤ Share Using Artifacts

32. @ERNESTMUELLER