This document discusses the importance of design thinking for problem solving in healthcare. It references several key organizations that promote design thinking approaches, including IDEO and its subsidiaries, as well as academic sources on service design and human-centered design. The document advocates using a design thinking mindset that considers challenges as desirable, feasible, and sustainable when developing new healthcare solutions and services.

1. Ettore Turra
Area Sistemi di Gestione, APSS Trento
DESIDERABILE
FATTIBILE
SOSTENIBILE
Turra E*, Guarnier A*, Nollo G**, Troncon
R**, Ventin M***
•APSS Trento, **Università di Trento,
***Design Decode

4. https://www.ideo.com/images/uploads/thoughts/IDEO_HBR_Design_Thinking.pdf

9. IDEO (https://www.ideo.com/ e IDEO.ORG (http://www.ideo.org/)
http://thisisservicedesignthinking.com/
http://jnd.org/dn.mss/LWCChapter1.pdf