This document summarizes the structure and functions of a child welfare agency. It is divided into 4 units: Emergency Response, Family Reunification, Family Maintenance, and Permanent Placement. Referrals are assessed and assigned to social workers who work with families on counseling, parenting, and treatment, with the goal of reunification or an alternative permanent placement if needed. The agency assists at-risk populations, mainly dealing with issues like substance abuse, domestic violence, poverty, and single-parent households to ensure children's welfare and safety.