This document discusses the benefits of virtual collaboration over traditional in-person interactions. It notes that virtual collaboration allows for mass participation from anywhere, helps give voice to diverse people, and builds shared purpose through bringing people together. The document emphasizes that power and influence in virtual collaboration come from what people share and the relationships they build, rather than formal positions. It provides examples of how virtual tools can facilitate highly interactive collaboration through features like screen sharing, virtual whiteboards, and breakout rooms. Overall, the document argues that virtual collaboration opens opportunities to accelerate work and impact through fostering online relationships at low cost.

1. Fostering positive
(and productive)
virtual interactions
Bev Matthews RN & Dr Helen Bevan
@BevMatthewsRN @HelenBevan
@HorizonsNHS

2. How the world is changing
Face to face
• One location “fits all”
• Physical limits on size
• HIPPOs (highest paid person’s
opinions)
• Time and travel
• Synchronous (everyone at the same
time)
• Conventional modes of engagement
Virtual
• Anywhere and anytime
• Mass-participation potential
• Influence and trust are power
• Synchronous and asynchronous
(at different times)
• Multiple channels for
participation
@BevMatthewsRN

3. Virtual collaboration isn’t just a technical approach for
connecting people more easily.
It’s a different way of enabling change. It’s about creating power
for change by bringing many people together and building shared
purpose; it’s about creating platforms for people to learn, share
and grow together.
Virtual collaboration gives voice and helps diverse people feel
included. It’s based on an understanding that power for change is
much more about what you share and how you build
relationships with others than it is about your position or formal
authority
@BevMatthewsRN
Helen Bevan,
Chief Transformation Officer
NHS Horizons

4. Van Loon, Andersen and Larsen
@BevMatthewsRN
Almost all forms of meeting
and interaction can be moved
to a virtual format with no
loss of effectiveness, if trust
and good relationships are
established and sustained

5. The anatomy of collaboration
@BevMatthewsRN

6. Channels and approaches
Tribe
Facebook Watch Party
Microsoft Teams Event Live
@BevMatthewsRN

7. Channels and approaches (example project)
@BevMatthewsRN

8. Don’t underestimate
social as a source of
power to drive
change:
#Testingmethods2020
testingmethods.crowdicity.com/
@BevMatthewsRN

9. What does virtual collaboration enable us to do?
Involve any size of group from two
people to ten thousand people
Highly interactive:
• Everyone can see each other
• Share screens, papers, content slides,
project management boards and videos
• Share chat
• Brainstorm with virtual post-it notes
• Take polls
• Collaborate on virtual whiteboards
• Work in small groups in virtual breakout
rooms
@BevMatthewsRN

10. @BevMatthewsRN

11. 11 |
Stages of maturity in a virtual community
@BevMatthewsRN

12. 12 |
Examples of virtual improvement collaboratives
and communities
● #ProjectA ambulance service improvement
● Ageing Well and Community Services
● School for Change Agents
● Workforce and People Leaders virtual community
● Finance leaders improvement community
● Transforming perceptions of nursing and midwifery
● Personalised Care Collaborative
● NHS Continuing Healthcare
@BevMatthewsRN

13. The old paradigm of work is fading away…
The future is about accelerated delivery, fuelled
through relationships and connections at minimal
cost
“Virtual collaboration opens significant
opportunities on the time ratio of
INPUT (dead time)
to
OUTPUT (impact)”
Mohammed Tanweer, economist
@BevMatthewsRN