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Diversity and other
parallel processes – soon
history (?)
Leili Falsafi
Who is most likely to be approved?
Who is most likely to be trusted with
power?
Who challenges the least?
Who‟s most like the others (you)?
Who do you want to be?
Why do organizations and businesses need
Diversity Challenge?
What real change needs to be made?
What‟s stopping us?



What’s the (real) problem?
What’s the context?




Is your organization making (leading or
following) the shift?
Paradigm shift
    From                                                     To

                                   1   Changed structures
1    New individuals in old
     structures
2    New elements in old culture   2   Changed culture
3    Result orientation            3   Purpose orientation
4    Corporate responsibility      4   Conscious and systematic
                                       contribution to sustainability
5    “Third wheels”-processes      5   Integrated interconnected
                                       processes
1    Personality selection         6   Skill „matching‟
2    Changing individuals          7   Changings systems and
                                       contexts
1    Industrialized society        8   Information society
Analysing organizations; culture
and structure

                Decision          Discourse




       Action              Culture &      Tools
                           Structure
                           Formal/Infor
       When?               mal
                                          Motives
       Where?



                                 Results
                   Sense of meaning



   Individuals’ action are always situated.
Analyzing organizations; culture
and structure
 Patterns of action and practice in connection to explicit goals
  and motives:
   Individual action; what do people do?
   Individual action in context; what makes people do what they do?
   Which decisions are made by individuals?
   What are the goals and more importantly the motives that define
    the individual actions?
   Which tools are applied in the processes where individuals act?
   Which are the discourses?
   Which are the outcomes of the actions? – result and effect
   Which formal and informal structures can be identified in these
    actions?
   Etc.
   Which are the system 1 and system 2 actions and
    processes?
Two system approach to
judgement and thinking
Keith Stanovich & Richard West as applied by Daniel Khaneman


 System 1 operates automatically and quickly, with
  little or no effort and no sense of voluntary control
    Highly context dependant
    Emotional
    Expert intuitions and actions
    World knowledge – detect abnormalities and handle
 System 2 allocates attention to the effortful mental
  activities that demand it, including complex
  computations. The operations of system 2 are
  often associated with the subjective experience of
  agency, choice and concentration – exercising
  self-control
Consequences of system 1
decisions and judgements
 System 1 is in charge when system 2 is busy or overloaded
 Using system 2 is a strain; requires more self-control
 System 1 generates overconfident judgements (Do you
  usually trust your gut feeling?)
 Judgements based on interviews apply system 1.
  “…conducting an interview is likely to diminish the accuracy
  of a selection procedure…” (ibid. p.225)
 Whenever we can replace human judgement by a formula,
  we should at least consider it (ibid. p 233).
What‟s stopping us is …
 On-the-surface change easier
 Obligation to, will to or need to change?
 Real change has a domino effect - easier to hook
  on parallel processes
 Easier to ascribe the individual the responsibility -
  the influence of the system over the individual
  always stronger that the other way round.
 That it takes work to make changes in S1 and S2
  processes
 Collective organizational systems (1 & 2) – new
  paradigm
Changing recruitment and
development
 Despite efforts still mainly a social (irrational) selection
  process
 The process where subjectivity is most likely to influence the
  outcome
 A rigid process that unveils organizational cultural patterns
 The changes that have taken place are adjustments made to
  and improvements of „old‟ methods, born and developed in
  the industrial society – people and skills were more
  homogenous; selection was made within the same „human
  pool‟
 How can you use your company‟s need for DC to analyse
  your recruitment and development process? Not against the
  old paradigm but within the framework of a new one.
Diversity and other parallel
processes – soon history ?
What’s your answer?
Yes!
Yes, but…
   No time to focus on that right now
   You can‟t push things. Change takes time. You need to be
    patient.
   Can‟t you see how much we’ve changed. 10 year ago…
   A new generation is coming. The winds are changing.
    Just wait 10 more years.
   We can’t afford to do any changes now.
   We‟ve already changed so many things. We need to let
    things settle. People are stressed and tired.
   We need to secure are results first.
   We can‟t do anything unless the politicians (others)
    change first.
Thank you!



leili.falsafi@gmail.com

     © L. Falsafi, 2013

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Dc feb 2013 l.falsafi

  • 1. Diversity and other parallel processes – soon history (?) Leili Falsafi
  • 2. Who is most likely to be approved? Who is most likely to be trusted with power? Who challenges the least? Who‟s most like the others (you)? Who do you want to be?
  • 3. Why do organizations and businesses need Diversity Challenge? What real change needs to be made? What‟s stopping us? What’s the (real) problem?
  • 4. What’s the context? Is your organization making (leading or following) the shift?
  • 5. Paradigm shift From To 1 Changed structures 1 New individuals in old structures 2 New elements in old culture 2 Changed culture 3 Result orientation 3 Purpose orientation 4 Corporate responsibility 4 Conscious and systematic contribution to sustainability 5 “Third wheels”-processes 5 Integrated interconnected processes 1 Personality selection 6 Skill „matching‟ 2 Changing individuals 7 Changings systems and contexts 1 Industrialized society 8 Information society
  • 6. Analysing organizations; culture and structure Decision Discourse Action Culture & Tools Structure Formal/Infor When? mal Motives Where? Results Sense of meaning Individuals’ action are always situated.
  • 7. Analyzing organizations; culture and structure  Patterns of action and practice in connection to explicit goals and motives:  Individual action; what do people do?  Individual action in context; what makes people do what they do?  Which decisions are made by individuals?  What are the goals and more importantly the motives that define the individual actions?  Which tools are applied in the processes where individuals act?  Which are the discourses?  Which are the outcomes of the actions? – result and effect  Which formal and informal structures can be identified in these actions?  Etc.  Which are the system 1 and system 2 actions and processes?
  • 8. Two system approach to judgement and thinking Keith Stanovich & Richard West as applied by Daniel Khaneman  System 1 operates automatically and quickly, with little or no effort and no sense of voluntary control  Highly context dependant  Emotional  Expert intuitions and actions  World knowledge – detect abnormalities and handle  System 2 allocates attention to the effortful mental activities that demand it, including complex computations. The operations of system 2 are often associated with the subjective experience of agency, choice and concentration – exercising self-control
  • 9. Consequences of system 1 decisions and judgements  System 1 is in charge when system 2 is busy or overloaded  Using system 2 is a strain; requires more self-control  System 1 generates overconfident judgements (Do you usually trust your gut feeling?)  Judgements based on interviews apply system 1. “…conducting an interview is likely to diminish the accuracy of a selection procedure…” (ibid. p.225)  Whenever we can replace human judgement by a formula, we should at least consider it (ibid. p 233).
  • 10. What‟s stopping us is …  On-the-surface change easier  Obligation to, will to or need to change?  Real change has a domino effect - easier to hook on parallel processes  Easier to ascribe the individual the responsibility - the influence of the system over the individual always stronger that the other way round.  That it takes work to make changes in S1 and S2 processes  Collective organizational systems (1 & 2) – new paradigm
  • 11. Changing recruitment and development  Despite efforts still mainly a social (irrational) selection process  The process where subjectivity is most likely to influence the outcome  A rigid process that unveils organizational cultural patterns  The changes that have taken place are adjustments made to and improvements of „old‟ methods, born and developed in the industrial society – people and skills were more homogenous; selection was made within the same „human pool‟  How can you use your company‟s need for DC to analyse your recruitment and development process? Not against the old paradigm but within the framework of a new one.
  • 12. Diversity and other parallel processes – soon history ? What’s your answer? Yes! Yes, but…  No time to focus on that right now  You can‟t push things. Change takes time. You need to be patient.  Can‟t you see how much we’ve changed. 10 year ago…  A new generation is coming. The winds are changing. Just wait 10 more years.  We can’t afford to do any changes now.  We‟ve already changed so many things. We need to let things settle. People are stressed and tired.  We need to secure are results first.  We can‟t do anything unless the politicians (others) change first.
  • 13. Thank you! leili.falsafi@gmail.com © L. Falsafi, 2013