SlideShare a Scribd company logo
CHATBANK
Team 18
Think of …
How to
Connect Startup
customer
How to know
who need loans
now
Prepare
infrastructure
for future
TARGET AUDIENCE
Young startup entrepreneur, 20-40 years
old,
computer-
savvy
Reliant to computer, adaptable to
newest service
Values practicality and efficiency
Face-to-face
isn’t a must
Micro Enterprise
Less than 10 people
annual company turnover < 25M NTD
company within 2 years
No time to waste in
contacts
with banks
Bank services
similar with
personal
banking
But they want..
Requirements ?
Documents ?
Guarantee Pay
with customer / supplier
Features of ChatBank
Account info
Loans
requestments
Guarantee Pay
with customer / supplier
Hot Key Button
Balance inquiry
test
107 sec
Balance inquiry
test
<15 sec
Speed Up
700%
We have this idea… ChatBank,
what do you think
about it ?
Startup PM - Oreo
Cool, it’s
Startup Bank
Startup App developer
- Charlie
I’m creating
it, too
“Fit the communication style
that startups are used to”
“Make Sense”
Through Chat Data, we can know..
Who asks about Loans?
We can contact him, give him special
rates, and
right away !!
ChatBank allows us to Reduce
the loadon customer service
TRY IT
NOW

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DBS Hackathon ChatBank