1. Daystars Infotech Profile
Company Profile for a Bid or Proposal
Company Profile
General Company Information
Daystars Infotech Outsourcirsng Ltd
 Daystars Infotech Outsourcing Ltd

 No 7 Kamban Nagar Allpettai Cuddalore Pin 607 001
 Tel :04142 284407
 Mobile Number: +91 9894872407
 daystarsinfotech@gmail.com
 BPO(Business Process Outsourcing)
 Mr C. Sasikumar
Company Details
 Creation Of Company: 22th
august 2014
 Website:http://www.daystarsinfotech.com
 Email:daystarsinfotech.com
Company Capacity
Human Resources
 Daystars Infotech Outsourcirsng Ltd is operated in Mauritius Island located in the Indian Ocean
We understand your business concerns, our company CEO and head I. T. are Mauritians, we are
engage in telephone and Internet contact, call center operations, information technologies and
management, telecommunications, sales, customer service and marketing efforts. In regards
with TEAMWORK we have the best team ready to work the way clients want. Our team is
consist of 100% highly trained agents which can do both inbound and outbound., 90% of our
agents are experienced agents and most of them have been working in Call Center Business for
more than 2 years. They are experienced both in B2B and B2C accounts, specialized in pulling
out customer information (CREDIT CARD NUMBER, CUSTOMER INFORMATION, and
BUSINESS INFORMATION and Etc.). They are highly trained in customer service accounts
(TECHNICAL SUPPORT, BILLING AND COLLECTION, also CUSTOMER ASSISTANCE

2. AND INBOUND UP SELLING). We have a good Human Resource Management team to
evaluate agents that are trained to make sure that we have the best agents on the floor. Our
Trainers were chosen by the HRM because of their experience and achievement of being the top
sellers in the campaigns they worked on in the past. We don’t stop training after the campaign
start we continue monthly so our agent stays fresh and excited and on top of their game. We do
have a turnover of 20 employees with capacity of expansion ,depending on fields of Operation.
Financial
 Break Even Transition
Technical
 We provide clients with:
Higher quality telephone and web-based customer service and sales operations
Lower base operating costs
Maximum customer value
We deliver through:
Specialized computer telephony technologies
Call center development experience
Human resources management and process expertise
We go above and beyond for our clients; we treat them like they are a part of our family.
Our Mission:
Daystars Infotech Outsourcirng Ltd is aiming to be the best in the BPO industry by giving them the
best service and work force. Not just here in Mauritius but throughout Europe, Africa & USA. We
are willing to be committed and to do our very best for our international clients (USA, UK,
CANADA, AUSTRALIA, SINGAPORE and etc.)
Our Vision:
VISION: Daystars Infotech Outsourcirsng Ltd as a Successful Company and will continue to rise
in BPO industry, READY TO BE YOUR BRIDGE TO SUCESS! In a very short time our goal is to
have 200+ experienced employees not just Call Center agents but also back office jobs (DATA
ENTRY, ENCODING, ACCOUNTING etc.) and Transcription. Our Long term goal is staying with
the company who believed in us.
Other
 references or success stories in a similar project