Daystars Infotech Outsourcing Ltd is a BPO company located in Mauritius that provides call center and customer service outsourcing. It was founded in 2014 and has 100 employees with the capacity for expansion. The company's mission is to be the best in the BPO industry by providing excellent service and workforce to international clients. Its vision is to continue growing in the BPO industry and have over 200 experienced employees handling call center, back office, and transcription work.
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Company Capacity
Human Resources
Daystars Infotech Outsourcirsng Ltd is operated in Mauritius Island
located in the Indian Ocean We understand your business concerns, our
company CEO and head I. T. are Mauritians, we are engage in telephone
and Internet contact, call center operations, information technologies and
management, telecommunications, sales, customer service and marketing
efforts. In regards with TEAMWORK we have the best team ready to work
the way clients want. Our team is consist of 100% highly trained agents
which can do both inbound and outbound., 90% of our agents are
experienced agents and most of them have been working in Call Center
Business for more than 2 years. They are experienced both in B2B and
B2C accounts, specialized in pulling out customer information
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(CREDIT CARD NUMBER, CUSTOMER INFORMATION, and
BUSINESS INFORMATION and Etc.). They are highly trained in
customer service accounts (TECHNICAL SUPPORT, BILLING AND
COLLECTION, also CUSTOMER ASSISTANCE AND INBOUND UP
SELLING). We have a good Human Resource Management team to
evaluate agents that are trained to make sure that we have the best
agents on the floor. Our Trainers were chosen by the HRM because of
their experience and achievement of being the top sellers in the
campaigns they worked on in the past. We don’t stop training after the
campaign start we continue monthly so our agent stays fresh and excited
and on top of their game. We do have a turnover of 20 employees with
capacity of expansion ,depending on fields of Operation.
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Technical
We provide clients with:
Higher quality telephone and web-based customer service and sales
operations
Lower base operating costs
Maximum customer value
We deliver through:
Specialized computer telephony technologies
Call center development experience
Human resources management and process expertis
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Our Mission:
Daystars Infotech Outsourcirsng Ltd is aiming to be the best in the
BPO industry by giving them the best service and work force. Not just
here in Mauritius but throughout Europe, Africa & USA. We are willing
to be committed and to do our very best for our international clients
(USA, UK, CANADA, AUSTRALIA, SINGAPORE and etc.)
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Our Vision:
VISION: Daystars Infotech Outsourcirsng Ltd as a Successful
Company and will continue to rise in BPO industry, READY TO BE
YOUR BRIDGE TO SUCESS! In a very short time our goal is to have
200+ experienced employees not just Call Center agents but also
back office jobs (DATA ENTRY, ENCODING, ACCOUNTING etc.)
and Transcription. Our Long term goal is staying with the company
who believed in us.
