SlideShare a Scribd company logo
Technology & Consumer Patterns
Tim Ayling
Global Head of Fraud Prevention, Kaspersky Lab
Our Digital Lives
70% People routinely
work remotely *
*Source: https://www.cnbc.com/2018/05/30/70-percent-of-people-globally-work-remotely-at-
least-once-a-week-iwg-study.html
** Source: International Labour Organisation, World Bank
*** http://www.gartner.com/newsroom/id/3165317
****: Gartner, Top Strategic Predictions for 2018 and Beyond
*****: http://uk.businessinsider.com/there-will-be-34-billion-iot-devices-installed-on-earth-by-
2020-2016-5
2016: 6.4 Bn Connected Things ***
2018: 7.4 Bn People
6.4 BN
2020: Bn Connected Things*** 7.7Bn
People
85% of customer interactions
will be handled without a human
2020: 95% new products will
contain IoT****
The Drivers for Big Data Through Consumer Behaviour
Hyper-connected consumers are spoilt for choice and consequently demand more...
SOCIAL MEDIA
IoT: WEARABLES, CONNECTED HOME, CONNECTED CAR, ETC...
ARTIFICIAL INTELLIGENCE
INSTANT FULFILMENT
UBIQUITY
Artificial Intelligence
Social Media
Are we in Charge of Our Data?
MORE AND MORE DATA, EVERYWHERE
MORE CONNECTIVITY
MORE AND MORE TECHNOLOGIES
MORE COMPUTING POWER
MORE COMPLEX ANALYTICS, MORE INSIGHTS
EXTENDED SUPPLY CHAIN
MORE WAYS TO COMMERCIALISE & MONETISE
DATA IS THE NEW COALOILMONEY
IT ALSO INTRODUCES MORE RISK...
Hyper-connected consumers are spoilt for choice and consequently demand more...
Serious Implications
But we are up against it…
The Current State of e-Fraud
Current state of e-fraud
Online phishing attacks up
297% in 2018.*
Fraudulent transactions via
mobile apps up 15% in Q1
2018.****
2017 global e-commerce fraud
losses up to $57.8bn*****
New account fraud 15x more
likely on new accounts vs.
accounts more than 30 days old**
* Intsights report October 2018
** RSA Q1 2018 Fraud Report
*** PwC Global Economic Crime Fraud Survey 2018
**** AppsFlyer Q1 Fraud Report
***** PYMNTS 2017 Fraud Index
Money laundering transactions are
estimated at 2 to 5% of global GDP. That’s
roughly $1-2 trillion USD annually.***
Beyond finance
11
Financial services Governments Healthcare Telecommunications
Gambling Gaming Loyalty schemes E-commerce/Retail
Fraud and data. How an abundance of data on both B2B and B2C customers inevitably gives criminals more ways of committing fraud.
Questions?
Kaspersky Lab
2 Kingdom Street
London
W2 6BD
United Kingdom
+44 (0)20 3549 3499
kfp@kaspersky.com

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Fraud and data. How an abundance of data on both B2B and B2C customers inevitably gives criminals more ways of committing fraud.

  • 1. Technology & Consumer Patterns Tim Ayling Global Head of Fraud Prevention, Kaspersky Lab
  • 2. Our Digital Lives 70% People routinely work remotely * *Source: https://www.cnbc.com/2018/05/30/70-percent-of-people-globally-work-remotely-at- least-once-a-week-iwg-study.html ** Source: International Labour Organisation, World Bank *** http://www.gartner.com/newsroom/id/3165317 ****: Gartner, Top Strategic Predictions for 2018 and Beyond *****: http://uk.businessinsider.com/there-will-be-34-billion-iot-devices-installed-on-earth-by- 2020-2016-5 2016: 6.4 Bn Connected Things *** 2018: 7.4 Bn People 6.4 BN 2020: Bn Connected Things*** 7.7Bn People 85% of customer interactions will be handled without a human 2020: 95% new products will contain IoT****
  • 3. The Drivers for Big Data Through Consumer Behaviour Hyper-connected consumers are spoilt for choice and consequently demand more... SOCIAL MEDIA IoT: WEARABLES, CONNECTED HOME, CONNECTED CAR, ETC... ARTIFICIAL INTELLIGENCE INSTANT FULFILMENT UBIQUITY
  • 6. Are we in Charge of Our Data? MORE AND MORE DATA, EVERYWHERE MORE CONNECTIVITY MORE AND MORE TECHNOLOGIES MORE COMPUTING POWER MORE COMPLEX ANALYTICS, MORE INSIGHTS EXTENDED SUPPLY CHAIN MORE WAYS TO COMMERCIALISE & MONETISE DATA IS THE NEW COALOILMONEY IT ALSO INTRODUCES MORE RISK... Hyper-connected consumers are spoilt for choice and consequently demand more...
  • 8. But we are up against it…
  • 9. The Current State of e-Fraud
  • 10. Current state of e-fraud Online phishing attacks up 297% in 2018.* Fraudulent transactions via mobile apps up 15% in Q1 2018.**** 2017 global e-commerce fraud losses up to $57.8bn***** New account fraud 15x more likely on new accounts vs. accounts more than 30 days old** * Intsights report October 2018 ** RSA Q1 2018 Fraud Report *** PwC Global Economic Crime Fraud Survey 2018 **** AppsFlyer Q1 Fraud Report ***** PYMNTS 2017 Fraud Index Money laundering transactions are estimated at 2 to 5% of global GDP. That’s roughly $1-2 trillion USD annually.***
  • 11. Beyond finance 11 Financial services Governments Healthcare Telecommunications Gambling Gaming Loyalty schemes E-commerce/Retail
  • 13. Questions? Kaspersky Lab 2 Kingdom Street London W2 6BD United Kingdom +44 (0)20 3549 3499 kfp@kaspersky.com