SlideShare a Scribd company logo
find your best customers
@radius
taylor’s scientific management principles
•

Replace rule of thumb work methods with methods based on a scientific study of
the tasks

•

Scientifically select, train, and develop each employee rather than leaving
them to train themselves

•

Provide “detailed instruction and supervision of each worker in the performance
of that worker’s discrete task”

•

Divide work between managers and workers: managers manage and workers
perform their given tasks
+

+

=
What About
the Coal?
.302 Batting
Average
3,283 Hits
660 Home Runs
2,062 Runs
OBP .384
Rrep 438

660 Home Runs
oWAR 136.4

WAR 156.1

Rfield 185
Rpos -20

WAA 110.0

.302 Batting Average
2,062 Runs

Rbaser 77

3,283 Hits

oRAR 1307

SLG .557
RAA 110.0
dWAR 18.1

waaWL% .537

OPS+ 156

Rbat 798

Rdp -9
OPS .941
Name: Lee’s Florist & Nursery
Employees: 1-4
DMA: SF Bay Area
Revenue: Less than $500K
Category: Florist & Gifts
there’s too much data for marketers to sort through
NAIC: 45311000

Website? Y

Employees: 1-4

Phone #? Y

SIC: 59920000
Facebook? Y

DMA: SF Bay Area

Review count:
125
Year established: 1946

Google+? Y

Contact info? Y

Web ratings: 5/5
Pricing: $$ / $$$$

Twitter? N

Revenue: <$500K

Name: Lee’s Florist & Nursery

Fax #? Y
there’s too much data to sort through
“Technology is beneficial as a labor-saving
device, but we should not expect machines
to do our thinking for us.”
- Nate Silver, The Signal and the Noise
radius.com

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Darren Waddell (CMO, Radius) - Using Data to Segment Your Leads & Prospects

  • 1. find your best customers @radius
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. taylor’s scientific management principles • Replace rule of thumb work methods with methods based on a scientific study of the tasks • Scientifically select, train, and develop each employee rather than leaving them to train themselves • Provide “detailed instruction and supervision of each worker in the performance of that worker’s discrete task” • Divide work between managers and workers: managers manage and workers perform their given tasks
  • 9. .302 Batting Average 3,283 Hits 660 Home Runs 2,062 Runs
  • 10. OBP .384 Rrep 438 660 Home Runs oWAR 136.4 WAR 156.1 Rfield 185 Rpos -20 WAA 110.0 .302 Batting Average 2,062 Runs Rbaser 77 3,283 Hits oRAR 1307 SLG .557 RAA 110.0 dWAR 18.1 waaWL% .537 OPS+ 156 Rbat 798 Rdp -9 OPS .941
  • 11. Name: Lee’s Florist & Nursery Employees: 1-4 DMA: SF Bay Area Revenue: Less than $500K Category: Florist & Gifts
  • 12. there’s too much data for marketers to sort through NAIC: 45311000 Website? Y Employees: 1-4 Phone #? Y SIC: 59920000 Facebook? Y DMA: SF Bay Area Review count: 125 Year established: 1946 Google+? Y Contact info? Y Web ratings: 5/5 Pricing: $$ / $$$$ Twitter? N Revenue: <$500K Name: Lee’s Florist & Nursery Fax #? Y
  • 13. there’s too much data to sort through
  • 14.
  • 15.
  • 16. “Technology is beneficial as a labor-saving device, but we should not expect machines to do our thinking for us.” - Nate Silver, The Signal and the Noise

Editor's Notes

  1. {"5":"- While working as a machinist in a steel mill he noticed that workers were not working as hard as they could for 3 reasons: 1) the more productive the worker, the fewer needed, 2) non-incentive wage systems encouraged low productivity, 3) workers rely on rules of thumb versus methods based on scientific study\n- When he became foreman, he set high expectations for workers. And to know how much to expect he began analyzing the productivity of the men and their machines. \n","6":"- In 1911 Taylor “Principles of Scientific Management” \n","1":"- Intro -- I get to work with marketing/sales leaders from big companies and small, tech savvy and not\n- Family, science fiction (robots &amp; time travel), sports\n","7":"- Break tasks into their smallest components; the basis for Henry Ford’s assembly line\n- Experimented on the best way to do a job\n- Science of shoveling: found that the optimal weight a worker should lift in a shovel was 21 lbs = 3-4x increase in productivity. Prior to this workers used their own shovels\n- Implemented accelerators to keep ppl from soldiering\n","9":"- Baseball insiders views are flawed, biased\n- OBP &amp; SLG more important\n","4":"- Frederick Winslow Taylor, born 1856 into a wealthy Philadelphia family\n- Father was a Princeton-educated lawyer\n- Rather than attending Harvard, Taylor became an apprentice machinist &amp; eventually a machine shop laborer\n- Controversial\n","10":"- Bill James, Sabermetrics\n- Popularized by Michael Lewis’s Moneyball\n- Need to find ways to gain an edge and level the playing field\n- Isn’t that what sales hackers should be looking for?\n"}