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DALESHAWN VENABLE
4040 Livingston rd s.e apt 202
Washington DC 20032
(240)432-3183
Delvenny24@hotmail.com
CUSTOMER SERVICE PROFESSIONAL
A position in the information technology field, with an emphasis on security and customer
services.
Qualifications More than 8 years’ successful experience in customer service and support
with recognized strengths in account maintenance, problem-solving and
trouble-shooting, sales staff support, and planning/implementing proactive
procedures and systems to avoid problems in the first place.
 Possess solid computer skills.
 Have the ability to act independent of direct supervision when necessary
 Monitors and staffs the site security/reception desk(s) to receive visitors,
answer calls, control facility and badge access, vehicle identification, and
provide emergency assistance.
Achievements  Going the extra mile award for excellent communication
 Going the extra mile award perfect attendance
 Going the extra mile world class customer services
Employment 2016 -Gray Eagle Integrated Solutions Washington DC
Unarmed SPO
2014-2015 Metro-One Security Washington DC Unarmed
SPO
Officer
2013 - 2014 Triton Security Washington DC Unarmed
SPO Officer
2012 -2013 General Security Washington DC Armed
SPO Officer
2007-2009 Triton Security Washington DC Unarmed
SPO
Officer
2005-2008 B&B Security pro Washington DC SPO
Supervisor
2004-2005 Express Washington DC
Shipping/Receiving clerk
2003-2004 Banana Republic Washington DC
Stocks/Sales
2002-2003 American Security Program Washington
DC Security Officer
2000-2001 Metropolitan Security Washington DC
Security Officer
Education Ballou High School; graduated 2001
References Furnished Upon Request

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Customer Service Professional IT Security Resume

  • 1. DALESHAWN VENABLE 4040 Livingston rd s.e apt 202 Washington DC 20032 (240)432-3183 Delvenny24@hotmail.com CUSTOMER SERVICE PROFESSIONAL A position in the information technology field, with an emphasis on security and customer services. Qualifications More than 8 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.  Possess solid computer skills.  Have the ability to act independent of direct supervision when necessary  Monitors and staffs the site security/reception desk(s) to receive visitors, answer calls, control facility and badge access, vehicle identification, and provide emergency assistance. Achievements  Going the extra mile award for excellent communication  Going the extra mile award perfect attendance  Going the extra mile world class customer services Employment 2016 -Gray Eagle Integrated Solutions Washington DC Unarmed SPO 2014-2015 Metro-One Security Washington DC Unarmed SPO Officer 2013 - 2014 Triton Security Washington DC Unarmed SPO Officer 2012 -2013 General Security Washington DC Armed SPO Officer 2007-2009 Triton Security Washington DC Unarmed SPO Officer 2005-2008 B&B Security pro Washington DC SPO Supervisor 2004-2005 Express Washington DC Shipping/Receiving clerk 2003-2004 Banana Republic Washington DC Stocks/Sales 2002-2003 American Security Program Washington DC Security Officer 2000-2001 Metropolitan Security Washington DC Security Officer
  • 2. Education Ballou High School; graduated 2001 References Furnished Upon Request