Daix and Dawes "Reinventing Services"

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National Information Standards Organization (NISO)

This presentation was provided by Erin Daix and Trevor Dawes of the University of Delaware, during Session Four of the NISO event "Assessment Practices and Metrics for the 21st Century," held on November 15, 2019.

Education

Reinventing Library Services
Trevor A. Dawes, Vice Provost and University Librarian
Erin Daix, Director of Assessment

Building a
Culture of
Assessment
What?
Why?
How?
2

ClimateQUAL®
What We Learned
What We Did
Connection to
LibQUAL+®
4

Library
Instruction
GWLA
First Year Seminar
Library Workshops
7

Ithaka S+R Study:
Changing Research
Practices of Civil &
Environmental
Engineering Scholars
11

12
Ithaka S+R Surveys:
Faculty
Graduate Students

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