Dacryocystitis is the inflammation of the lacrimal sac, occurring in congenital and acquired forms, with chronic acquired being the most common. Predisposing factors include age, sex, race, heredity, socio-economic status, and poor hygiene, while various causative organisms lead to distinct clinical features across four stages. Treatment options include conservative methods and surgical interventions such as dacryocystorhinostomy or dacryocystectomy.