Dacryocystitis is an infection or inflammation of the lacrimal sac caused primarily by nasolacrimal duct obstruction, leading to symptoms such as pain, swelling, and discharge. It can be acute, chronic, or congenital, with various causes including bacterial infections and trauma, and is diagnosed through clinical examination and imaging techniques. Treatment options range from antibiotics and warm compresses for acute cases to surgical interventions like dacryocystorhinostomy for chronic conditions, and early management is essential to prevent complications.